Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 414 avis sur 1000." "
10 – Excellent
414
Note de 8 – Bien, d’après 431 avis sur 1000." "
8 – Bien
431
Note de 6 – Acceptable, d’après 106 avis sur 1000." "
6 – Acceptable
106
Note de 4 – Médiocre, d’après 32 avis sur 1000." "
4 – Médiocre
32
Note de 2 – Terrible, d’après 17 avis sur 1000." "
2 – Terrible
17
8,8/10
Propreté
8,6/10
Service et personnel
8,2/10
Commodités
8,6/10
État et installations de l’hébergement
8,4/10
Écoresponsabilité
Avis
10/10 – Excellent
Johan
21 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Johan
Séjour de 5 nuits en décembre 2023
Jekaterina Smirnova Reception Team a répondu le 24 déc. 2023
Dear Johan!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!
8/10 – Bien
OLIVIER
30 nov. 2023
OLIVIER
Séjour de 2 nuits en octobre 2023
Jekaterina Smirnova Reception Team a répondu le 21 déc. 2023
Dear Olivier!Thank you for sharing your positive impressions! We're delighted to learn that your experience at Wellton Riga Hotel & Spa was enjoyable. Your satisfaction is our priority, and we appreciate your feedback. If there are specific highlights from your stay or any suggestions you'd like to offer, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.Warm Regards
10/10 – Excellent
Anne
Voyage de couple
20 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ensemble agréable, bien situé/ ala gare ferroviaire et routière
En plein centre
Anne
Séjour de 3 nuits en septembre 2023
Alisa Plasunova, Reception Team a répondu le 23 sept. 2023
Dear Anne,Thank you for taking the time to share your positive feedback about our hotel. We're delighted to hear that you found your stay to be a pleasant ensemble.Our central location near the train and bus stations is something we take pride in, as it provides convenience and accessibility for our guests to explore the city easily.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If you have any specific preferences or requests for your next visit, please feel free to let us know. Your comfort and satisfaction are important to us.Thank you for choosing to stay with us.Warm regards,Alisa Plasunova,Reception Team
4/10 – Médiocre
Olivier
22 août 2023
Points forts : Propreté
Points faibles : Service et personnel
J’y suis allé deux soirs dans la semaine.
Chambre avé ça AC et TV inopérant. Une réceptionniste en training froide et peu professionnelle.
Bref un hôtel à éviter à Riga.
Olivier
Séjour de 1 nuit en août 2023
Aleksa Ārmane, Reception team a répondu le 23 août 2023
Dear Olivier,Thank you for choosing Wellton Riga Hotel & SPA!Thank you for sharing your feedback about your recent stays with us. We're truly sorry to hear that your experiences fell short of your expectations on multiple fronts. We deeply regret any inconveniences you faced due to the inoperative AC and TV, as well as the cold and unprofessional interaction with the training receptionist.Your comments are important to us.We value your input and hope to have the opportunity to make things right in the future.Best regards,
8/10 – Bien
Frank
9 juin 2023
Frank
Séjour de 1 nuit en juin 2023
Reception a répondu le 4 août 2023
Dear Frank,Thank you for your review! We are delighted that your stay at our hotel was enjoyable. We hope you had a wonderful time here and look forward to welcoming you again in the future. If you have any wishes or questions, please feel free to reach out to us. Have a great day!Best regards,Momots GeorgijsReception Team
10/10 – Excellent
Abdenour
Voyage d’affaires
12 déc. 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Abdenour
Séjour de 1 nuit en décembre 2021
Reception a répondu le 19 déc. 2021
Dear Abdenour!
We thank you that you have chosen Wellton Riga Hotel&Spa for your stay in Riga!
We are glad that you enjoyed the hotel and our services.
Looking forward to welcome you again in Wellton Riga Hotel & Spa!
Best regards,
Reception team
Anete Štekele.
10/10 – Excellent
Malivert
Voyage d’affaires
13 sept. 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Malivert
Séjour de 1 nuit en juillet 2021
FrontOfficeManager Anastasia a répondu le 26 sept. 2021
Dear Malivert
We thank you that you have chosen Wellton Riga Hotel & Spa!
We are happy to hear that you have enjoyed your stay with us and look forward to your return in our hotel upon your next visit to Riga!
8/10 – Bien
Voyageur vérifié
Voyage en famille
13 août 2021
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Chambre bien agencée et très confortable
Personnel à l’écoute et serviable
Petit déjeuner problématique à certaines heures car pas assez de places … par ailleurs le vin pétillant au petit déjeuner n’est pas notre « tasse de thé » … peu de laitages, plats chauds attrayants mais pas très goûteux et digestes
Voyageur vérifié
Séjour de 2 nuits en août 2021
FrontOfficeManager Anastasia a répondu le 26 sept. 2021
Dera Guest,
Thank you for choosing Wellton Riga Hotel&SPA as well as for sharing your experience with us and for all of your positive comments; we are trying our best to make our guest’s stay as pleasant as possible.
We are very pleased to read that You have had a wonderful stay in our hotel and the team has been of assistance in making Your stay more comfortable.
We have forwarded your comments regarding the breakfast to the Restaurant manager to improve the quality of it. We do hope you will give us another opportunity to welcome you in Wellton Riga Hotel&SPA as our guest.
With kind regards
Front Office Manager
Anastasia Kuleshova
8/10 – Bien
Philippe
12 août 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Philippe
Séjour de 1 nuit en août 2021
FrontOfficeManager Anastasia a répondu le 26 sept. 2021
Dear Philippe,
We thank you for giving us a high score and we will keep working on making your next stay 10 out of 10!
With best regards
Anastasia Kuleshova
Front Office Manager
10/10 – Excellent
Jeton
Voyage en famille
27 févr. 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jeton
Séjour de 3 nuits en février 2020
4/10 – Médiocre
Voyageur vérifié
Voyage d’affaires
31 janv. 2020
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Accueil froid. Numéro de chambre mal écrit et m’obligeant à aller plusieurs fois à la réception. Chambre bruyante.
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
8/10 – Bien
Voyageur vérifié
Voyage de couple
2 janv. 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
chambre supérieure spacieuse et confortable avec grandes baies vitrées mais sur rue des trams et chemin de fer , donc légèrement bruyante malgré une excellente isolation , mais salle de bain très petite avec toilettes dedans donc dommage vu la superficie de la chambre supérieure
Voyageur vérifié
Séjour de 6 nuits en décembre 2019
Assistant Hotel Director, Diana Januškeviča a répondu le 8 janv. 2020
Dear Guests,
We would like to thank you for choosing Wellton Riga Hotel & Spa and for taking the time to place your feedback of the hotel. Every guest comfort is our main priority and we are constantly working to improve our services and hotel conditions and in this matter your evaluation is very valuable for us! We hope to have the opportunity of welcoming you back soon to our Wellton Hotels!
4/10 – Médiocre
Serge
Voyage en famille
28 déc. 2019
Points forts : Propreté
Points faibles : Service et personnel
trop d'attente pour avoir une table et buffet toujours pareil. La chambre 601, à part la vue sur un mur , HONTEUX, etait correct au niveau propreté. Le personnel de l'hotel, ANTIPATHIQUE. pas un sourire, enfin déplorant. l'emplacement de l'hotel, tres bien, à quelque mettre du centre
Serge
Séjour de 6 nuits en décembre 2019
Assistant Hotel Director, Diana Januškeviča a répondu le 8 janv. 2020
Dear Serge,
We would like to thank you for choosing Wellton Riga Hotel & Spa and for taking the time to place your feedback of the hotel. We regret to know that your stay was not till your full satisfaction. Your comments have been taken for further follow up. Every guest comfort is our main priority and we are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us!
We hope to have the opportunity of welcoming you back soon to our Wellton Hotels!
10/10 – Excellent
Voyageur vérifié
18 oct. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
Sincerely, Hotel Director Anzelika Mazeika a répondu le 16 nov. 2019
Thanks for staying with us. We appreciate your feedback!
6/10 – Acceptable
Voyageur vérifié
Voyage en groupe
26 juill. 2019
Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Hotel bien situé, mais hall peu chaleureux par rapport à celui de l'autre Wellton voisin. Personnel d'accueil peu aimable et peu souriant. Propreté des chambres moyenne. Spa très agréable.
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Assistant Hotel Director, Diana Januškeviča a répondu le 29 juill. 2019
Dear Guests,
Thank you for choosing Wellton Riga Hotel & Spa and for taking the time to provide us with feedback of your recent stay. We would like to apologize that staff attentiveness and helpfulness was not up to your expectation. We definitely will make more trainings of the staff to prevent this situation from happening again in future. Our priority is every guest satisfaction and in this matter it is very important for us to know guests opinion, which can help to improve our services. Despite this we hope that you will give us another chance to accommodate you in our Wellton hotels!
10/10 – Excellent
Maroussia
16 juill. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super !
Hôtel très bien placé, au cœur de la vieille ville !
La chambre est mignonne, et le petit-déjeuner très appréciable !
Bémol: le spa en travaux lorsque nous y avons séjourné
Maroussia
Séjour de 2 nuits en juillet 2019
Assistant Hotel Director, Diana Januškeviča a répondu le 16 juill. 2019
Dear Maroussia,
Thank you for choosing Wellton Riga Hotel & Spa and taking the time to evaluate our property. It is highly appreciated. We are glad to know that you enjoyed your stay with us! We are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us! Looking forward to another opportunity to host you at our Wellton Hotels!
10/10 – Excellent
Voyageur vérifié
22 juin 2019
Voyageur vérifié
Séjour de 2 nuits en juin 2019
Assistant Hotel Director, Diana Januškeviča a répondu le 26 juin 2019
Dear Guests,
Thank you for choosing Wellton Riga Hotel & Spa and taking the time to evaluate our property. It is highly appreciated. We are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us! We look forward to another opportunity to host you at our Wellton Hotels!
8/10 – Bien
Mickael
11 juin 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon séjour
Un bon séjour dans l'ensemble (2 nuits)...
Accueil très agréable et souriant de Janis (en français en plus!) que nous remercions grandement! L'hôtel est bien situé pour visiter, de bonne qualité et agréable. Le petit déjeuner est très bon (dommage que ce soit au sous-sol et sans vue), complet et varié.
Les chambres sont spacieuses et confortables, attention toutefois celles qui donnent sur l'avenue sont bruyantes (même au 8ème étage).
Le parking n'est pas très loin et pas cher comparé au centre ville, la wifi est très bien. Nous avons pu tout faire à pieds, c'est très appréciable!
Nous n'avons pas testé le SPA
Mickael
Séjour de 2 nuits en juin 2019
Assistant Hotel Director Diana Januškeviča a répondu le 12 juin 2019
Dear Mickael,
Thank you for choosing Wellton Riga Hotel & Spa and for taking the time to place your positive review of the hotel. We are very happy that you enjoyed your stay in our Hotel and our staff was of assistance. Every guest comfort is our priority and we are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us! We hope to have the opportunity of welcoming you back soon to our Wellton Hotels.
10/10 – Excellent
Voyageur vérifié
10 mai 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 4 nuits en mai 2019
Assistant Hotel Director, Diana Januškeviča a répondu le 13 mai 2019
Dear Guests,
Thank you for choosing Wellton Riga Hotel & Spa and taking the time to evaluate our property. It is highly appreciated.We are constantly working to improve our services and hotel conditions and in this matter your opinion is very valuable for us! We look forward to another opportunity to host you at our Wellton Hotels!
8/10 – Bien
Voyageur vérifié
15 avr. 2019
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice Stay
Very positive, nice Spa & Sauna!
The only "bad" point was the renovation of the road next to the hotel which was noisy during the evening.
Voyageur vérifié
Séjour de 2 nuits en avril 2019
Assistant Hotel Director, Diana Januskevica a répondu le 15 avr. 2019
Dear Guests,
Thank you for choosing Wellton Riga Hotel & Spa for your stay in Riga and for taking your time to leave your positive review about our property! Every guests’ opinion is important for us. We would like to apologize for the inconvenience about noise outside the Hotel. As this was the renovation of the road next to the hotel it was out of our control.
We hope that, despite this issue, you will give us another chance to welcome you in our Wellton Hotels again!
8/10 – Bien
Cameron, Aberdeen
21 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cameron
Séjour de 3 nuits en mai 2024
Jekaterina Smirnova a répondu le 23 mai 2024
Dear Cameron!Thank you for short, but good rewiew!Best regards,Jekaterina SmirnovaReception TeamWellton Riga Hotel & Spa
8/10 – Bien
Cameron, Aberdeen
18 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Cameron
Séjour de 1 nuit en mai 2024
Jana Kanajeva, Reception Team a répondu le 24 mai 2024
Dear Cameron Murray,Thank you for your kind review! We’re happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.Best regards,
8/10 – Bien
Simas, York
Voyage en famille
27 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Situated in the heart of Old Town within walkable distance from main tourist attractions. Hotel offers SPA treatments, two different nice saunas, and bubbly baths. No pool. Generous and delicious breakfast buffet. 5-10 minutes walk away from the main rail station allows an easy day trip to explore other interesting places in Latvia like Jurmala or Sigulda.
Simas
Séjour de 2 nuits en mars 2024
Polina Darmoroz, Reception Team a répondu le 31 mars 2024
Dear Simas, Thank you for your detailed review! We're delighted to hear that you enjoyed our central location in the Old Town, making it convenient to explore the main tourist attractions. It's wonderful to know that you appreciated our SPA treatments, saunas, and bubbly baths. We're glad you found our breakfast buffet generous and delicious.Additionally, we're thrilled that our proximity to the main rail station allowed you to easily embark on day trips to explore other fascinating places in Latvia such as Jurmala or Sigulda. Your feedback is invaluable to us, and we hope to welcome you back for another memorable stay. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Polina Darmoroz Reception Team Wellton Riga Hotel & SPA
8/10 – Bien
Henk Jan
18 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Henk Jan
Séjour de 3 nuits en mars 2024
Polina Darmoroz, Reception Team a répondu le 20 mars 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We're pleased to hear that you had an overall positive experience during your visit.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Polina Darmoroz Reception Team Wellton Riga Hotel & SPA
10/10 – Excellent
Lars-Erik
Voyage en famille
3 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
God plass på familierommet
Lars-Erik
Séjour de 4 nuits en février 2024
Megija Blūmane Reception team a répondu le 4 mars 2024
Dear guest,Thank you for your feedback. We are delighted to hear that you found our family room spacious and comfortable. Providing ample space for our guests to relax and unwind is important to us, and we are glad that we could meet your expectations in this regard.If there is anything else we can do to make your stay even more enjoyable, please do not hesitate to let us know. We appreciate your choosing our hotel and hope to have the pleasure of welcoming you back again soon.Best regards,
10/10 – Excellent
Mehran
Voyage de couple
3 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Thanks for good service.
Mehran
Séjour de 2 nuits en mars 2024
Megija Blūmane Reception team a répondu le 4 mars 2024
Dear guest,Thank you very much for your perfect rating and kind words! We are delighted to hear that you experienced good service during your stay with us. Providing a positive and memorable experience for our guests is our top priority.We appreciate your feedback and look forward to welcoming you back for another excellent stay in the future. If there is anything specific you loved about your visit or anything we can do to make your next stay even better, please let us know.Best regards,
8/10 – Bien
Voyageur vérifié
28 févr. 2024
Points forts : Service et personnel
Voyageur vérifié
Séjour de 2 nuits en février 2024
Polina Darmoroz, Reception Team a répondu le 1 mars 2024
Dear Guest, Thank you for rating your experience with us. We're glad to see that overall you had a positive stay. We value your feedback and will use it to continually improve our services. If there's anything specific you think we could do better to earn a perfect score next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better experience in the future!Best Regards,Polina Darmoroz Reception Team Wellton Riga Hotel & SPA
4/10 – Médiocre
Voyageur vérifié
Voyage en famille
28 févr. 2024
Points faibles : Propreté, service et personnel
Bare et sted å sove
Hotellet ligger midt i gamlebyen og kort vei til restauranter, shoppingsenter og kollektivtransport. Spa-avdelingen var ikke noe å skryte av... gå heller et annet sted dersom du vil ha kvalitet og ikke minst valuta for pengene.
Vi reiste som en familie på 5, (inkl 2 små barn) og hadde booket 2 rom. Det var ønskelig med rom ved siden av hverandre, eller i samme etasje. Dette fikk vi ikke innvilget, og ble ikke møtt med noe forståelse eller mulighet for å ordne dette.
Voyageur vérifié
Séjour de 3 nuits en février 2024
Polina Darmoroz, Reception Team a répondu le 1 mars 2024
Dear Guest,Thank you for sharing your feedback. We appreciate knowing that you found our hotel's location convenient for exploring the old town and accessing amenities like restaurants, shopping centers, and public transport. We apologize for any disappointment with our spa department not meeting your expectations. Regarding your request for adjacent or same-floor rooms for your family, we regret any inconvenience caused by not being able to accommodate this preference. We strive to meet our guests' needs and will take your feedback into consideration to improve our service. If you decide to stay with us again, please let us know your preferences in advance, and we'll do our best to make your stay more comfortable.Best Regards,Polina DarmorozReception TeamWellton Riga Hotel & SPA
10/10 – Excellent
Tiago
28 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excelente para visitar Riga em viagem
O hotel é bem localizado e muito confortável. Excelente pequeno-almoço.
Tiago
Séjour de 2 nuits en février 2024
Polina Darmoroz, Reception Team a répondu le 1 mars 2024
Dear Guest,Thank you for your review! We're delighted to hear that you enjoyed our hotel's convenient location and comfortable accommodations. It's great to know that you found our breakfast excellent as well. We strive to provide our guests with a pleasant and enjoyable stay. We look forward to welcoming you back to our hotel in the future!Best regards,Polina Darmoroz Reception TeamWellton Riga Hotel & SPA
8/10 – Bien
Alina
28 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Alina
Séjour de 4 nuits en février 2024
Polina Darmoroz, Reception Team a répondu le 1 mars 2024
Dear Guest,Thank you for chosing Wellton Riga Hotel & SPA. We appreciate your acknowledgment of our hotel's positives and your candid feedback on areas where we can improve. If there's anything specific you believe we could do better to earn a higher rating next time, please feel free to share. We value your input and hope to have the opportunity to exceed your expectations on a future visit.Best Regards,Polina DarmorozReception TeamWellton Riga Hotel & SPA
10/10 – Excellent
Stephanie
23 févr. 2024
Stephanie
Séjour de 1 nuit en février 2024
Megija Blūmane Reception team a répondu le 27 févr. 2024
Dear guest,Thank you so much for your perfect rating! We are thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back again soon.Best regards,
6/10 – Acceptable
Denis
20 févr. 2024
Denis
Séjour de 1 nuit en février 2024
Megija Blūmane Reception team a répondu le 27 févr. 2024
Dear guest,Thank you for your feedback. We appreciate your honesty. If there are any specific areas where we can improve to better meet your expectations, please let us know. We value your input and hope to have the opportunity to enhance your experience in the future.Best regards,
8/10 – Bien
Jouni
19 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ehdoton suosikki
Todella hyvä sijainti. Vanha kaupunki kulman takana ja keskustori vieressä. Hyvät liikenneyhteydet ja julkisen liikenteen bussilla pääsee lentokentältä viereen. Vieressä myös juna- ja linja-autoasema. Rauhallinen hotelli vilkkaasta sijainnista huolimatta. Iso ja siisti huone. Ystävällinen palvelu. Maistuva ja monipuolinen aamiainen. Hotellina hyvä mutta kylpyläosasto pieni ja vaatimaton. Useita kertoja ollut eikä hotelli pettänyt kertaakaan.
Jouni
Séjour de 1 nuit en février 2024
Megija Blūmane Reception team a répondu le 27 févr. 2024
Dear guest,Thank you for your feedback! We are delighted to hear that you enjoyed our very good location, convenient transport connections, and the quiet ambiance despite our central setting. We are also glad you appreciated our big and clean rooms, friendly service, and tasty breakfast.We appreciate your loyalty and your positive comments about our hotel. We will take your feedback regarding the spa department into consideration as we strive to enhance our offerings.Thank you for choosing us, and we look forward to welcoming you back again soon!Best regards,
10/10 – Excellent
Rolf
19 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Rolf
Séjour de 2 nuits en février 2024
Megija Blūmane Reception team a répondu le 27 févr. 2024
Dear guest,Thank you so much for your perfect rating! We are happy you had an excellent experience with us. We look forward to welcoming you back soon.Best regards,
6/10 – Acceptable
Voyageur vérifié
18 févr. 2024
Points forts : Propreté, service et personnel
Fin beliggenhet, og fine rom. Spaet som man betaler ekstra for og har ‘’fri tilgang til’’ må man booke på forhånd, så du risikerer å ikke få bruke spaet selvom du betaler for det. Frokosten var også ganske trist, spesielt allergiseksjonen.
Voyageur vérifié
Séjour de 2 nuits en février 2024
Megija Blūmane Reception team a répondu le 27 févr. 2024
Dear guest,Thank you for sharing your feedback. We are glad you appreciated our nice location and rooms. We apologize for any inconvenience regarding the spa booking process and the quality of the breakfast, particularly the allergy section.Your comments are valuable to us, and we will use them to improve our services. If there is anything specific we can address or if you have further feedback, please let us know. We hope to have the opportunity to better meet your expectations in the future.Best regards,
10/10 – Excellent
Mika
Voyage en groupe
16 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mika
Séjour de 2 nuits en février 2024
Megija Blūmane Reception team a répondu le 27 févr. 2024
Dear guest,Thank you for the perfect rating! We are thrilled you had a fantastic experience. Looking forward to welcoming you back soon!Best regards,
10/10 – Excellent
Jouni
5 févr. 2024
Jouni
Séjour de 2 nuits en février 2024
Megija Blūmane Reception team a répondu le 9 févr. 2024
Dear Guest,Thank you so much for your perfect rating! We are thrilled to hear that you had such an exceptional experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations.We can not wait to welcome you back for another fantastic stay. If there is anything specific you loved about your experience or anything we can do to make your next visit even better, please do not hesitate to let us know.Best regards,
8/10 – Bien
Kika
28 janv. 2024
Points forts : Propreté, service et personnel et confort de la chambre.
Kika
Séjour de 2 nuits en janvier 2024
Megija Blūmane Reception team Wellton Riga Hotel & a répondu le 30 janv. 2024
Dear Guest,Thank you for your feedback and for choosing to stay with us. We are glad to hear that overall, you had a positive experience. We appreciate your rating and your decision to share your thoughts with us.If there are any areas where you believe we can improve to make your next stay even better, please do not hesitate to let us know. Your input is valuable to us as we continuously strive to enhance our services.We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,
10/10 – Excellent
Renate Hansen
Voyage en famille
19 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Renate Hansen
Séjour de 2 nuits en janvier 2024
Jekaterina Smirnova Reception Team a répondu le 19 janv. 2024
Dear valued guest,Thank you for your brief but positive feedback! If there's anything specific you'd like to share or if you have any preferences for your next stay, please feel free to let us know.We look forward to welcoming you back and providing you with another enjoyable experience in the heart of Riga.Best Regards,Jekaterina SmirnovaReception TeamWellton Riga Hotel & Spa
8/10 – Bien
Julija
Voyage en famille
15 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Julija
Séjour de 1 nuit en janvier 2024
Jekaterina Smirnova Reception Team a répondu le 16 janv. 2024
Dear Julia!Thank you for your brief but positive feedback! We look forward to welcoming you back and providing you with another enjoyable experience in the heart of Riga.Best Regards,Jekaterina SmirnovaReception TeamWellton Riga Hotel & Spa
10/10 – Excellent
Kristine
Voyage en famille
13 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kristine
Séjour de 1 nuit en janvier 2024
Megija Blūmane, Reception team, a répondu le 14 janv. 2024
Dear Kristine,Thank you for your outstanding rating of 10 out of 10! We're thrilled that you had a fantastic experience with us. Your feedback is truly appreciated, and we look forward to welcoming you back for another exceptional stay.Best Regards,
8/10 – Bien
Arttu
7 janv. 2024
Points forts : Propreté, service et personnel et confort de la chambre.
Arttu
Séjour de 3 nuits en décembre 2023
Polina Darmoroz, Reception Team a répondu le 10 janv. 2024
Dear Artuu! Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!
10/10 – Excellent
Jelena
Voyage en famille
3 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jelena
Séjour de 1 nuit en décembre 2023
Polina Darmoroz, Reception Team a répondu le 10 janv. 2024
Dear Jelena!Thank you for taking the time to share your positive feedback. We're delighted that you liked our Wellton Riga Hotel & Spa!
6/10 – Acceptable
Jaana
3 janv. 2024
Points faibles : Propreté, confort de la chambre
Rauhaton hotelli
Hotelli muuttui viime hetkellä wellton rigasta tähän centrumiin. Huone alimmassa kerroksessa ja näkymä toisten huoneiden ikkunoihin..seinät paperinohuet ja eka yö meni naapurihuoneen bileitä kuunnellessa yhteen saakka yöllä..
Jaana
Séjour de 3 nuits en décembre 2023
Polina Darmoroz, Reception Team a répondu le 10 janv. 2024
Dear Jaana,Thank you for choosing Wellton Riga Hotel & SPA!We sincerely apologize for the inconvenience you experienced during your stay. It is regrettable that the last-minute relocation resulted in a room on the lowest floor with a less than desirable view and noise disturbance from a neighboring party.Your feedback is crucial to us, and we take it seriously. We understand the impact this had on your experience, and we apologize for falling short of your expectations. We will investigate this matter further to ensure improvements in our room allocation and noise control processes.If there is anything specific you would like us to address or if you have additional feedback, please feel free to share. We value your input, and we hope to have the opportunity to make amends and provide you with a more enjoyable stay in the future.
2/10 – Terrible
Jacob
3 janv. 2024
Jacob
Séjour de 4 nuits en décembre 2023
Megija Blūmane Reception team Wellton Riga Hotel & a répondu le 12 janv. 2024
Dear Jacob,Thank you for providing your feedback, and we sincerely apologize that your experience fell short of your expectations. We take your concerns seriously, and we would appreciate the opportunity to learn more about the specific issues you encountered during your stay.We genuinely appreciate your feedback as it helps us to continually improve our services. We hope to have the chance to welcome you back and provide you with the exceptional experience you deserve.Best regards,
4/10 – Médiocre
Marco
2 janv. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
POSTO TERRIBILE...ALTAMENTE SCONSIGLIATO...UNO DEI POCHI ALBERGHI DOVE DEVI STARE CON IL CAPPOTTO NELLA SALA DEL THE PERCHE I RISCALDAMENTI FUNZIONANO POCO.COLAZIONE NON DA 4 STELLE.MANCA IL SALMONE L'OMELETTE FATTA AL MOMENTO,LE UOVA STRAPAZZATE SOLO SU RICHIESTA,CAMERE PICCOLE DOVE IL FRIGO BAR NON FUNZIONA,(NON FREDDA)E DOVE POTREBBERO ADDEBITARTI DEI COSTI ANCHE SE TU NON PRENDI NULLA,PERCHE NESSUNO CONTROLLA PRIMA O DOPO. L'UNICA NOTA POSITIVA LA SPA,PICCOLA MA BEN CURATA MA CON TROPPI INGRESSI E QUINDI CAOS...IL.VAR DELL'ALBERGO HA UNA GESTIONE PRIVATA CHE NON E AL SERVIZIO DEGLI OSPITI MA OSSERVA I SUOI ORARI E SPESSO E CHIUSO...INSOMMA EVITATE QUESTO ALBERGO
Marco
Séjour de 2 nuits en décembre 2023
Jekaterina Smirnova Reception Team a répondu le 5 janv. 2024
Caro Marco,Siamo sinceramente dispiaciuti di apprendere che la sua esperienza presso il nostro albergo non sia stata all'altezza delle aspettative. Le sue osservazioni sono molto importanti per noi e vogliamo esprimere le nostre scuse per qualsiasi disagio abbia potuto incontrare.Riguardo alle questioni sollevate, ci dispiace che abbia sperimentato problemi con il riscaldamento, la colazione e il funzionamento del frigo bar. Prendiamo molto seriamente queste preoccupazioni e lavoreremo per risolverle al più presto.In merito alla gestione della SPA e del bar, prenderemo in considerazione il suo feedback per migliorare il servizio offerto. La sua segnalazione ci aiuta a individuare aree in cui possiamo fare progressi e garantire un'esperienza più positiva per i nostri ospiti.Apprezziamo sinceramente il tempo che ha dedicato a condividere la sua esperienza e ci dispiace profondamente che non abbia avuto un soggiorno soddisfacente. Se desidera discutere ulteriormente dei dettagli della sua esperienza o se possiamo fare qualcosa per riconquistare la sua fiducia, siamo qui per ascoltarla.
8/10 – Bien
Harald
Voyage d’affaires
2 janv. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
immer wieder gut
Harald
Jana Kanajeva, Reception Team a répondu le 11 févr. 2024
Dear Guest,Thank you for choosing our Wellton Riga Hotel & SPA!Thank you! We strive to maintain consistent quality and service. Your satisfaction is our priority!With kind regards,
10/10 – Excellent
Voyageur vérifié
1 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 3 nuits en décembre 2023
Megija Blūmane Reception team a répondu le 31 janv. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled you had a flawless stay. We can't wait to welcome you back for another exceptional experience.Best regards,
6/10 – Acceptable
Niels
31 déc. 2023
Points forts : Service et personnel, état et installations de l’hébergement
Niels
Séjour de 3 nuits en décembre 2023
Jekaterina Smirnova Reception Team a répondu le 31 déc. 2023
Dear Niels!Thank you for your feedback! If there are any specific aspects of your stay that stood out or any suggestions for improvement, we're always open to hearing more. Your support is valued, and we hope to welcome you back for another good experience.
6/10 – Acceptable
thor Erling
31 déc. 2023
Points faibles : Confort de la chambre
thor Erling
Séjour de 4 nuits en décembre 2023
Jekaterina Smirnova Reception Team a répondu le 31 déc. 2023
Dear Thor Erling!Thank you for your feedback! If there are any specific aspects of your stay that stood out or any suggestions for improvement, we're always open to hearing more. Your support is valued, and we hope to welcome you back for another good experience.