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Crescent Hotel – Avis

2 out of 5
Crescent Hotel
35 Coley Avenue, Reading, England

Avis

5,0
Note de 10 – Excellent, d’après 17 avis sur 172." "
Note de 8 – Bien, d’après 24 avis sur 172." "
Note de 6 – Acceptable, d’après 44 avis sur 172." "
Note de 4 – Médiocre, d’après 30 avis sur 172." "
Note de 2 – Terrible, d’après 57 avis sur 172." "

5,2/10

Propreté

6,0/10

Service et personnel

5,2/10

Commodités

4,6/10

État et installations de l’hébergement

4,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

P, PLAISIR

Points forts : Service et personnel
Pour personnes peu exigentes
Rapport qualité prix correct Chambres bruyantes Système de douche ( pompe éclectrique ) pas génial litterie trop souple Petit déjeuné sympa Acceuil chaleureux Hotel situé dans un quartié calme

4/10 – Médiocre

Mark

Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Very grumpy man at reception - facilities highly basic - don't pay too much for this property or you may be sorely disappointed
Séjour de 1 nuit en mai 2024
Jaz a répondu le 12 mai 2024
We advertise that we are very basic hotel, our prices reflects in that.

2/10 – Terrible

David

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Shared facilities & all bedroom & bedding felt dirty & grubby
Séjour de 3 nuits en mai 2024
Jaz a répondu le 11 mai 2024
Dear Sir there was option available shared facility or en-suite bedroom. You opt for cheaper option. We provide fresh linen for every new guest, it is impossible to have dirty linen.Room is spot on clean.

6/10 – Acceptable

Mohamed A

Séjour de 2 nuits en avril 2024
Jaz a répondu le 12 mai 2024
Thanks

2/10 – Terrible

Catalin

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Dirty.
Séjour de 2 nuits en avril 2024

6/10 – Acceptable

Tara

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
It is alittle run down but it is clean and in a quiet area.it has alot of stairs and doors to go through to get to your room so can be abit awkward with suitcases. Downside the walls are paper thin do you do hear everything .you can hear them chatting on their mobiles to chatting and going to toilet walking etc etc. I did find that the bed was quite hard like it was old and pillows were old as they placed two in one pillowcase.its an ok place if convenience of location is the priority
Séjour de 3 nuits en mars 2024

4/10 – Médiocre

steve

Séjour de 1 nuit en mars 2024

2/10 – Terrible

Beverley

Points faibles : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
Jaz a répondu le 28 mars 2024
That was expected. They had no money to pay. We let them stay on their promise that they pay on departure. Which they never did on top of it they became aggressive.

10/10 – Excellent

Naomi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Peaceful
Séjour de 4 nuits en mars 2024
Ejaz a répondu le 20 mars 2024
Thank you.

6/10 – Acceptable

RENZO

Séjour de 6 nuits en janvier 2024

4/10 – Médiocre

Marc

Séjour de 2 nuits en décembre 2023

6/10 – Acceptable

B

Points forts : Service et personnel
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Ryan

Voyage en groupe
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Basic
Absolute basic hotel for a very low price. If all you want is a bed for the night it is fine but if you want anything else you will have to go somewhere else and pay more.
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Richard

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Rocco

Séjour de 2 nuits en novembre 2023

8/10 – Bien

Pieter

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect stay on our way back from Cornwall. Close to Stonehenge, which we visited in the afternoon
Séjour de 1 nuit en septembre 2023
Jaz a répondu le 8 nov. 2023
Thanks

8/10 – Bien

Jonathan

Points forts : Propreté, service et personnel et confort de la chambre.
Good budget option
Great budget option. Close enough to town and walkable (40 mins) to Reading FC.
Séjour de 1 nuit en août 2023
Jaz a répondu le 3 oct. 2023
Thanks

10/10 – Excellent

Sue

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very clean and comfortable no frills accommodation. Late check-in was great as we were working at the Festival
Séjour de 1 nuit en août 2023
Aijaz a répondu le 30 août 2023
Thanks

2/10 – Terrible

Martin

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Well upon arrival entrance was dark and out dated. Carpets looked dirty marks on walls cracks in walls light fitting hanging off ceiling through out the building. as far as our room lamp shades not fit that well we had odd bed basses mattress uncomfortable pillows were in very poor shape flooring was worn out hair drier did not work and the bin was filthy dirty and mouldy
Séjour de 2 nuits en août 2023
Aijaz a répondu le 20 août 2023
There was no carpet in your room at all.The room you were in just refurbished and you were the first guest. We really don,t how feather pillows can be uncomfortable.Hair dryer does work all you need to switvh on.

4/10 – Médiocre

Mr J

Voyage d’affaires
Points forts : Propreté
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 4 nuits en août 2023
Jaz a répondu le 13 août 2023
It is bit strange. You wanted to arrange with us long term booking. It’ is shocking.

2/10 – Terrible

A

Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement
Dreadful cobwebs and pooh in the bathroom
Séjour de 1 nuit en août 2023
Jaz a répondu le 3 oct. 2023
It is not possible. Sorry we can not accept this feedback.

2/10 – Terrible

Clint

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
DISGUSTING!
DO NOT STAY!!! The WORST hotel in Reading. Disgusting, unclean, blood and pooh on walls and bed sheets. Staines everywhere aggressive staff who manhandle people. Can't believe hotels . Com allow this property on their site. Minus stars if possible.
Séjour de 1 nuit en juillet 2023
Jaz a répondu le 7 août 2023
Everything was fine, till 12 Midnight when you bring 3 more guest to stay in a double room. We informed you room is booked for 2 person only.You became aggresive.

6/10 – Acceptable

danny

Séjour de 2 nuits en juillet 2023

2/10 – Terrible

HARSHA

Séjour de 1 nuit en juillet 2023

6/10 – Acceptable

Mrs K N

Séjour de 1 nuit en juillet 2023

6/10 – Acceptable

Susan

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Room was clean, but the whole hotel could do with an update
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

David

Séjour de 1 nuit en juillet 2023

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Linda

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en juin 2023

2/10 – Terrible

Andrew

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very bad
Awful room. Smelt. Shower was worse than a trip so didn’t have a shower. Tiles in the bathroom were loose.
Séjour de 1 nuit en juin 2023

6/10 – Acceptable

Wai Ming

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023

2/10 – Terrible

Andy

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Worse hotel I have ever stayed in, I have been meaning to ask for a refund, the whole room was discussing, did not sleep at all, filthy dirty extremely dated smelly and in need of repair.
Séjour de 1 nuit en juin 2023

4/10 – Médiocre

marie

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
Would not recommend this hotel. Our room was dingy and had stains and holes in the walls, the wallpaper was ripped. There were no tea spoons in the room and the man behind the front desk looked surprised when I asked for some, he went into the back office, rummaged around in a drawer and gave me two grubby looking plastic spoons. We had to get him to look at the toilet as it didn't flush, he said the plumming was old and you had to wiggle the handle to flush it, we spent the whole weekend trying to get it to flush properly. The bathroom floor was dangerous, all the floor tiles were broken and loose, the shower was either freezing cold or scalding hot. The bed was two mis-matched divan halves pushed together, the floor was badly laid vinyl wood effect sticky tiles. The only positive was we were only there for 2 nights not a week !
Séjour de 2 nuits en juin 2023

8/10 – Bien

Peet

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Check in was good, staff was friendly Just the beds needs replacing and can be painted It served it purpose for us
Séjour de 3 nuits en mai 2023
Aijaz a répondu le 29 mai 2023
Thanks

6/10 – Acceptable

Trevor

Voyage d’affaires
Not too bad for price
Ok for couple of nights not the place you would take family usded for working away from hom
Séjour de 2 nuits en mai 2023
Aijaz a répondu le 29 mai 2023
THank you

2/10 – Terrible

Irene

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
HORRIBLE! There is shouting and weird noises in the building! I doubt this is an actual hotel! There was a puddle in my room!! The beds are like prison beds!!
Séjour de 4 nuits en avril 2023
Jazz a répondu le 27 avr. 2023
Sorry to hear you were not happy.We thought you were very happy with your stay as during your 4 nights stay you hardly gone out, even on departure day we had to request you vactate the room after two hours past of check out time.We failed to understand what is mean by puddle?We have memory foam beds which are very comfortable.

2/10 – Terrible

James

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2023

2/10 – Terrible

Wilford

Séjour de 2 nuits en mars 2023

2/10 – Terrible

Gediminas

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No room service.
No room service at all. The room was not cleaned for the whole duration of 5 nights.
Séjour de 5 nuits en février 2023

2/10 – Terrible

Philip

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Cheap and cheerful is ok. This place is cheap and nasty. The room smells funky. Shared toilet and shower. Tiny TV.
Séjour de 1 nuit en janvier 2023

2/10 – Terrible

Chris

Séjour de 1 nuit en janvier 2023

2/10 – Terrible

S

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
No no
No light on front door as it gets dark early so good luck on opening door. Sat on bed and dipped in. Went for shower shampoo in my hair and only hot water. Shower wasn't working. Had to fill kettle with cup and wash hair. Asked for extra pillow as wasn't given one. Doors are really heavy to push open as they are facing stairs. So good luck
Séjour de 2 nuits en décembre 2022

4/10 – Médiocre

Mark

Points faibles : État et installations de l’hébergement
The hotel looks very tired, and are the rooms. the walls RE stained / marked as were the carpets. The curtains were only just hanging up.. The bed sheets looked clean and the bed was comfy, but the walls around the bed were marked.
Séjour de 1 nuit en décembre 2022

4/10 – Médiocre

graham

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
basic, moldy, no frills, no breakfast.
Greeting was not very friendly, " what do you want " then we got room 13! don't believe the pictures you see on the website, part of the hotel may have been upgraded but our room was very basic, it needed some fresh paint, Mold was on the walls and the bathroom so old and mold everywhere and very cold, no bathroom sundries accept a soap bar. not felt you wanted to use it, bathroom door handle also got stuck too. NO BREAKFAST !!! the only good points was TV, Tea and Coffee machine, bed comfy, heated towel rail.! and free parking!
Séjour de 2 nuits en novembre 2022

6/10 – Acceptable

Karen

Points faibles : État et installations de l’hébergement, confort de la chambre
Shabby dirty room with shower that didn't work
The staff were friendly but overall the hotel was shabby and there were several safety hazards in our room. My biggest complaint was the shower. It was unusable because the temperature control was broken so we could not increase the temperature of the water from freezing cold. Part of the broken control was in the soap holder. Some of the furniture was stained and dirty. The duvet was very thin and flimsy and there were no extra blankets. I appreciate this is a budget option but think it needs to be closed down until the many defects are rectified to make it safe
Tiny sink, tap was loose
Broken shower
part of broken switch unit in soap dish
general poor level of repair
Séjour de 1 nuit en novembre 2022

6/10 – Acceptable

Harold

Points faibles : Confort de la chambre
Not bad for the money. No frills.
Needs a little work. It was clean and safe.
Séjour de 1 nuit en septembre 2022

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Room smelt musty. Walls had marks all over. Wall paper was coming off. Mattress cover stained. Wouldn't stay here again not worth the money.
Séjour de 1 nuit en septembre 2022

8/10 – Bien

M

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Clean
This is a quaint guest house in easy walking distance of just about everything. It's clean but very dated and the room only had one plug socket and we could hear other guests clearly in other rooms. That said, the owner was friendly and kind when we checked in and we had a clean bed for two nights. If you are looking for somewhere to sleep after a long drive and a busy itinerary, this is a great place to lay your head.
Séjour de 2 nuits en septembre 2022
Jaz a répondu le 5 sept. 2022
Thanks

2/10 – Terrible

Trevor

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Be warned!
We arrived at hotel, having booked months ago with 'pay at hotel' option. The owner proceeded to tell us the booking had been cancelled with no warning or advance email and that he would do us a favour and give us another room (only 1 left) at a higher cost! We had no other options so had to do this. Im pretty sure this type of thing will happen again so have asked hotels.com to investigate. With reading fc playing later costs were now higher and he knew he would get more money from bookings.
Séjour de 1 nuit en août 2022

10/10 – Excellent

Colin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Cheap & Cheerfully!
Séjour de 1 nuit en juillet 2022
Jazz a répondu le 28 juill. 2022
Thank yoy