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Waldorf Astoria Ras Al Khaimah – Avis

5 out of 5
Waldorf Astoria Ras Al Khaimah
Vienna Street, Ras Al Khaimah

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 348 avis sur 449." "
Note de 8 – Bien, d’après 68 avis sur 449." "
Note de 6 – Acceptable, d’après 18 avis sur 449." "
Note de 4 – Médiocre, d’après 5 avis sur 449." "
Note de 2 – Terrible, d’après 10 avis sur 449." "

9,6/10

Propreté

9,2/10

Service et personnel

9,6/10

Commodités

9,6/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful staycation
Wonderful hotel, where even for one night you feel on holidays. Great staff, beautiful rooms, beautiful view
Séjour de 1 nuit en octobre 2021

10/10 – Excellent

Josee Mathilde

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en janvier 2021
Mark-Basaloga a répondu le 12 févr. 2021
Dear Josee Mathilde, Thank you very much for your great review score on Hotels.com about your recent stay with us and we were delighted to have you staying with us at Waldorf Astoria Ras Al Khaimah! I truly hope you enjoyed our genuine True Waldorf Service and our team made you feel welcomed. Please let us know once you are planning to stay with us again as we are looking forward to welcoming you back for another memorable stay at Waldorf Astoria Ras Al Khaimah. Yours sincerely, Mark Basaloga Quality Manager Waldorf Astoria Ras Al Khaimah

10/10 – Excellent

Alexis

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2020
Mark-Basaloga a répondu le 3 nov. 2020
Dear Alexis, Thank you very much for your great review score on Hotels.com about your recent stay with us and we were delighted to have you staying with us at Waldorf Astoria Ras Al Khaimah! I truly hope you enjoyed our genuine True Waldorf Service and our team made you feel welcomed. Please let us know once you are planning to stay with us again as we are looking forward to welcoming you back for another memorable stay at Waldorf Astoria Ras Al Khaimah. Yours sincerely, Mark Basaloga Quality Manager Waldorf Astoria Ras Al Khaimah

10/10 – Excellent

Marc

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mai 2020
Mark Basaloga a répondu le 2 juin 2020
Dear Marc, Thank you very much for your great review and score on Hotels.com about your experience with us at Waldorf Astoria Ras Al Khaimah. Please let us know once you will be planning to stay with us again as we are truly looking forward to welcoming you back in our hotel. Yours sincerely, Mark Basaloga Quality Manager

8/10 – Bien

nadette

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2019
Jojo Jose a répondu le 3 juill. 2019
Dear Nadette, Thank you very much for taking the time to share your kind review about your experience with us. We are delighted to read that you enjoyed your stay at Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you for another memorable stay at Waldorf Astoria Ras Al Khaimah. Yours sincerely, Marco Pedna, Director of Operations

10/10 – Excellent

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique hôtel... un peu loin de Dubai mais au calme et accueil parfait!
Séjour de 3 nuits en janvier 2019
Sameer a répondu le 24 janv. 2019
Dear valued guest, Thank you very much for sharing your kind review about your experience with us. I was delighted to read that you and your family enjoyed your stay at Waldorf Astoria Ras Al Khaimah. Please let us know when you plan to visit us again, we would be very happy to welcome you and your family back for another memorable stay at Waldorf Astoria Ras Al Khaimah. Yours sincerely, Alan Stocker General Manager

10/10 – Excellent

Alexis, Rueil

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
BEL Hotel sur la plage
Très bel Hotel moderne, contemporain et très lumineux. La chambre ( King junior) était très spacieuse et avec un balcon agréable pour la vue et le petit déjeuner .
General Manager a répondu le 6 sept. 2016
Thank you for your feedback. We are delighted that you enjoyed your stay with us. We hope that you will return to visit us again in the near future.

10/10 – Excellent

Odile

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
J y vais deux fois par an je connais bien cet hôtel il est parfait.Par contre c est un endroit où je ne passerais pas une semaine car il n y a vraiment rien à faire à part plage et piscine.

8/10 – Bien

ae, paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour reposant
Sejour très reposant. L hôtel est au calme avec plage et piscine.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait
Parfait. Rien à dire. Un des plus agréables séjour de notre voyage. Préférez le steak-house au restaurant japonais.

10/10 – Excellent

Madhar, UAE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Impressionant

10/10 – Excellent

Nikita

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My husband and I went for a staycation to celebrate our anniversary and it was worth every penny. They upgraded us for free to a suite. The view was amazing, and the sound of the waves at night set a relaxing mood. We enjoyed the pool bar, and then had drinks and shisha at one of the restaurants when the pool closed at 7pm. We will definitely be back with our kids for a family staycation and get connecting rooms. Highly recommend.
Séjour de 1 nuit en avril 2024
General Manager a répondu le 25 avr. 2024
Dear Nikita,Thank you so much for taking the time to share your wonderful experience with us on Expedia. We are thrilled to hear that you and your husband had a fantastic staycation to celebrate your anniversary at our hotel.It warms our hearts to know that you enjoyed the hospitality, the amazing view, and the relaxing ambiance of the waves at night. We are delighted that you had a great time at the pool bar and that you were able to continue your evening with drinks and shisha at one of our restaurants.Your recommendation means the world to us, and we can't wait to create more memorable experiences for you and your family in the future.Thank you once again for choosing to celebrate your special occasion with us. We can't wait to have you back!Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

4/10 – Médiocre

Farah

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 6 févr. 2024
Dear Farah,Thank you very much for taking the time to share your review. We appreciate your input as it helps us in our continuous efforts to improve our services and meet guest expectations.However, we noticed that your score reflects dissatisfaction, and unfortunately, no comments were provided regarding the reasons for your experience. In order for us to better understand and address your concerns, ww kindly request you to provide specific details about experience during your stay. This will enable us to investigate the matter thoroughly and take appropriate actions.Your satisfaction is of utmost importance to us, and we value every guests comments.I do hope that this does not deter you from giving us another chance to serve you again on your next visit as we would definitely like to have an opportunity to redeem ourselves.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

2/10 – Terrible

Vishal

Voyage en famille
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Olga

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Everything was amazing, thank you very much
Séjour de 1 nuit en mai 2023
Adrian a répondu le 29 mai 2023
Dear Olga, Thank you very much for posting this review and sharing your feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah.It is a great pleasure to know you have enjoyed your stay with us and that our team has contributed to an unforgettable experience at Waldorf Astoria Ras Al Khaimah. It is our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit.Please let us know when you plan to revisit, as we are happy to welcome you again for another wonderful experience. Yours sincerely, Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Excellent

YVONNE

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2023
Adrian a répondu le 9 mai 2023
Dear YVONNE, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Excellent

Samuel

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en mai 2023
Adrian a répondu le 9 mai 2023
Dear Samuel, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Excellent

jaswinder

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Sehr freundliches und hilfsbereites Personal, Liegestühle am Strand und im Sunset Club immer verfügbar.Sehr freundliches und hilfsbereites Personal, Liegestühle am Strand und im Sunset Club immer verfügbar. Wir haben libanesisches und indisches Essen vermisst. Es wäre gut, wenn es weitere Restaurants gäbe, die dies anbieten.
Séjour de 8 nuits en avril 2023
Adrian a répondu le 9 mai 2023
Dear jaswinder, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Excellent

Nabeela

Séjour de 6 nuits en avril 2023
Adrian a répondu le 5 mai 2023
Dear Nabeela,Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. Please let us know when you plan to revisit us, as we are more than happy to welcome you back again for another wonderful experience.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Excellent

Hasan

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient for families
Séjour de 1 nuit en avril 2023
Adrian a répondu le 5 mai 2023
Dear Hasan,Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am very pleased to learn that you had an enjoyable experience with us. Guest satisfaction is one of our highest priorities and it is satisfying to know that we are able to create memorable experiences for you. Please let us know when you plan to revisit us, as we are more than happy to welcome you back again for another wonderful experience.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Excellent

Michael

Séjour de 7 nuits en avril 2023
Adrian a répondu le 21 avr. 2023
Dear Michael, Thank you very much for sharing your review and feedback regarding your recent experience at Waldorf Astoria Ras Al Khaimah with us.I am delighted to learn that you had an enjoyable time at our Resort, creating positive memorable experiences for our guests is one of our highest priorities.Please let us know when you plan to revisit us, as we are more than happy to welcome you back.Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah

10/10 – Excellent

su

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
From the check in onwards the staff have been brilliant. Great with kids and there is an adult section too. Nothing was too much for the staff and they were always smiling. Lovely hotel. The rooms were great, food was brilliant.
Séjour de 5 nuits en avril 2023
Adrian a répondu le 18 avr. 2023
Dear Su,We appreciate you for taking the time to leave a perfect score and we are truly heartened to receive your generous review of Waldorf Astoria Ras Al Khaimah. Thank you for letting us know how much you enjoyed your stay, and we are especially pleased that you felt well-looked after. It is our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. Please let us know when you plan to revisit us, as we are more than happy to welcome you back for another wonderful stay at Waldorf Astoria Ras Al Khaimah.Kind regards,Adrian StoppeGeneral Manager

10/10 – Excellent

Charlotte

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mars 2023
Adrian a répondu le 11 avr. 2023
Dear Charlotte, We appreciate you for taking the time to leave us a very good rating. We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards,Adrian StoppeGeneral Manager

10/10 – Excellent

yafen

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
好
Séjour de 6 nuits en mars 2023
Adrian a répondu le 27 mars 2023
Dear yafen,We appreciate you taking the time to leave us a 5-star rating. We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards,Adrian StoppeGeneral Manager

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ideal...superb
Just superb quality
Séjour de 1 nuit en mars 2023
Adrian a répondu le 27 mars 2023
Dear Jonathan,We’re so grateful you took the time to leave us a 5-star review. Thank you!We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

8/10 – Bien

Charlie

Séjour de 1 nuit en mars 2023

8/10 – Bien

Dorian J

Séjour de 1 nuit en mars 2023
Adrian Stoppe a répondu le 7 mars 2023
Dear Dorian J,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

4/10 – Médiocre

Brett

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Not the best
Terrible night sleep was caused by the Construction noise over night till early morning. Furniture worn out in the family suite. Tennis court all booked for 2 days due to some tournament without prior notice.
Séjour de 1 nuit en février 2023
Adrian Stoppe a répondu le 3 mars 2023
Dear Brett,Thank you for taking the time to write a review. We appreciate your comments and regret that you were disappointed during your stay. Please allow me to express my apologies, and rest assured that we are taking the appropriate measures to address the problem. We hope that you will allow us to serve you better shortly.Kind regards, Adrian StoppeGeneral Manager

10/10 – Excellent

Pam

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff - cleanliness The amenities top notch !
Séjour de 1 nuit en février 2023
Adrian Stoppe a répondu le 20 févr. 2023
Dear Pam,We are glad to hear we provided you with top-notch service.We look forward to the next time we are able to serve you again.Kind regards,Adrian StoppeGeneral Manager

10/10 – Excellent

Andrew and Pouneh, Bristol

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We have stayed at the RAK Waldorf many times now. A wonderful hotel. We love our walks on the beach, gorgeous sunsets, the adult pool, the food and drink and the super attentive staff. Such a relaxed atmosphere with great service.
Séjour de 5 nuits en janvier 2023
Adrian Stoppe a répondu le 26 janv. 2023
Dear Andrew and Pouneh,Thank you for taking the time to post a review of our property. I’m happy to hear that you overall enjoyed your stay with us and appreciated the resort facilities, amenities and the service provided by our team members. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

8/10 – Bien

Suren

Séjour de 1 nuit en janvier 2023
Adrian Stoppe a répondu le 7 mars 2023
Dear Suren,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

8/10 – Bien

Yousef

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2022
Adrian Stoppe a répondu le 23 janv. 2023
Dear Yousef,Thank you for taking the time to give a rating.We look forward to welcoming you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

2/10 – Terrible

ajit

Points forts : Service et personnel
Points faibles : Confort de la chambre
Séjour de 1 nuit en décembre 2022

10/10 – Excellent

Clive

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing hotel! Very imposing and love the detail in the main areas especially Peacock Alley! Great beach and pools , loved the terraces at the restaurants in the evenings - some of the best meals I've had in ages Everywhere we went the staff were unbelievably nice and helpful Suite was huge! Only took 50mins from Dubai International so very easy transfer Was only there three nights so sadly didn't get to the mountains - look forward to that next time!
Séjour de 3 nuits en décembre 2022
Adrian Stoppe a répondu le 7 déc. 2022
Dear clive,Thank you for taking time to share your experience with us.I am delighted to read you had a wonderful stay and extremely impressed with hotel facilities, culinary experience and service provided by our team membersWe hope to have the pleasure of welcoming you back soon!Kind regards,Adrian StoppeGeneral Manager

10/10 – Excellent

Oleksandr

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing experience
Great place, the best in area of Ras Al Khaimah.
Séjour de 2 nuits en novembre 2022
Adrian Stoppe a répondu le 4 déc. 2022
Dear Oleksandr,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Waldorf Astoria Ras Al Khaimah. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Adrian StoppeGeneral Manager

8/10 – Bien

bachar

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place for vacation
Séjour de 1 nuit en octobre 2022
Adrian Stoppe a répondu le 31 oct. 2022
Dear bachar,Thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at Waldorf Astoria Ras Al Khaimah. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Adrian StoppeGeneral Manager

10/10 – Excellent

Nurettin

Séjour de 1 nuit en octobre 2022
Adrian Stoppe a répondu le 24 oct. 2022
Dear Nurettin,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind regards,Adrian StoppeGeneral Manager

10/10 – Excellent

GANGSEOK

Séjour de 1 nuit en octobre 2022
Adrian Stoppe a répondu le 19 oct. 2022
Dear GANGSEOK,Thank you for your time to give a great rating.We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2022
Adrian Stoppe a répondu le 25 sept. 2022
Dear Jonathan,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager

10/10 – Excellent

luis

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2022
Adrian Stoppe a répondu le 13 sept. 2022
Dear luis,Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon.Kind Regards,Adrian StoppeGeneral Manager

10/10 – Excellent

Idrees

Séjour de 3 nuits en juillet 2022
Adrian Stoppe a répondu le 14 juill. 2022
Dear Idrees, Thank you for your time to give a great rating. We do look forward to welcome you back to Waldorf Astoria Ras Al Khaimah soon. Kind regards, Adrian Stoppe General Manager

8/10 – Bien

Charbel

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en juin 2022

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2022

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2022

10/10 – Excellent

Amar

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2022

6/10 – Acceptable

David

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Dirty pool bar, slow service, not the best of experience
Séjour de 2 nuits en mai 2022

10/10 – Excellent

Seyed Ehsan

Séjour de 1 nuit en mai 2022

10/10 – Excellent

adib

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2022

8/10 – Bien

Tonje

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Great place for family with A wonderful pool. Would love to come back!
Séjour de 7 nuits en avril 2022

8/10 – Bien

Jacob

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fantastisk hotel
Hotellet er fantastisk, høj standard og serviceminded personale. Morgenmadsbuffeten er det bedste jeg har prøvet. Årsagen til, at jeg ikke giver top karakter samlet set hænger sammen med priserne på mad/drikkevarer er ganske enkelt alt for høje samt nærområdet er kedeligt og kræver en lejebil, så man kan komme ud og opleve noget.
Séjour de 6 nuits en avril 2022