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Baymont by Wyndham Rapid City – Avis

2.5 out of 5
Baymont by Wyndham Rapid City
4040 Cheyenne Blvd, Rapid City, SD

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 393 avis sur 1002." "
Note de 8 – Bien, d’après 323 avis sur 1002." "
Note de 6 – Acceptable, d’après 138 avis sur 1002." "
Note de 4 – Médiocre, d’après 89 avis sur 1002." "
Note de 2 – Terrible, d’après 59 avis sur 1002." "

7,8/10

Propreté

8,4/10

Service et personnel

7,8/10

Commodités

7,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Kirk

Voyage de couple
Points forts : Propreté, service et personnel
clean.nice staff. Very good breakfast. only complaint: no coffee maker in room.
Séjour de 1 nuit en mai 2024
Sincerely, Lexi R a répondu le 15 mai 2024
Thank you for the nice words, we appreciate this greatly and look forward to seeing you back in the future!

10/10 – Excellent

Sarah

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk staff was very helpful!
Séjour de 1 nuit en mai 2024
Sincerely, Lexi R a répondu le 15 mai 2024
Thank you for taking the time to write such a lovely review about staff. We will make sure to pass along you kind words!

8/10 – Bien

Gail

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great variety of food choices around the hotels.
Séjour de 1 nuit en mai 2024
Sincerely, Lexi R a répondu le 12 mai 2024
Thank you for the wonderful feedback you have provided after your recent stay here at the Baymont By Wyndham in Rapid City. We look forward to seeing you back in the future!

10/10 – Excellent

Ariana

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and the workers are nice! I enjoyed stay will be booking again soon!
Séjour de 2 nuits en avril 2024
Sincerely, Lexi R a répondu le 10 mai 2024
We are thrilled to hear about your great stay at our hotel. It is gratifying to hear about a job well done, and we appreciate you letting us know. We look forward to seeing you again in the future.

10/10 – Excellent

Jack

Clean courteous service nice amenities pleasant stay
Séjour de 1 nuit en mai 2024
Sincerely, Lexi R a répondu le 10 mai 2024
Thank you for the nice words. We appreciate this greatly and are delighted to hear that everything was to your satisfaction. Next time you have meeting needs in the Rapid City area, we will be more than happy to assist!

2/10 – Terrible

Julie

Voyage de couple, Voyage avec des animaux de compagnie
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Dirty room. No remote control in room. 4 very small pillows.loud floor above and 3rd floor. Teens running up and down the halls after 2200
Séjour de 1 nuit en mai 2024
Sincerely, Lexi R a répondu le 10 mai 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will investigate to alleviate these issues from happening again in the future. If you find yourself in the area, we hope you give us another chance.

6/10 – Acceptable

Carmethia

Voyage d’affaires
Points forts : État et installations de l’hébergement
Points faibles : Propreté
The night we arrived our bedding was dirty. We were able to get them changed pretty quick. Other than that the stay was ok. I would like to say please consider a weekly rate for traveling health care professionals. You would have loyal customers.
Séjour de 7 nuits en avril 2024
Sincerely, Lexi R a répondu le 10 mai 2024
Thank you for reaching out to us through this review. I apologize for the bedding issue you experienced. It is not the norm to hear of these things happening at our hotel, and please rest assured we will be looking into them.

10/10 – Excellent

Andy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was super friendly & helpful
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 10 mai 2024
I am thrilled to hear about the service you received from our staff and will pass on your kind words to them and the rest of the team! We look forward to seeing you again when you find yourself in the area!

10/10 – Excellent

Wayne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was convenient for our trip.
Séjour de 3 nuits en avril 2024
Sincerely, Lexi R a répondu le 10 mai 2024
Thank you for the wonderful feedback, we look forward to seeing you back in the future!

10/10 – Excellent

Deanna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is very friendly, rooms are quiet, beds are comfortable and the coffee was good.
Séjour de 2 nuits en avril 2024
Sincerely, Lexi R a répondu le 30 avr. 2024
Thank you for the wonderful feedback you have provided after your recent stay here at the Baymont by Wyndham in Rapid City. We look forward to seeing you in the future!

8/10 – Bien

Danessa

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like how accomodating our receptionist was.
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 28 avr. 2024
Thank you for the great feedback on our front desk. We will make sure to pass along your kind words.

10/10 – Excellent

Genesis

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 28 avr. 2024
Thank you for the great review, we look forward to welcoming you back in the future!

6/10 – Acceptable

Carmethia

Séjour de 11 nuits en avril 2024
Sincerely, Lexi R a répondu le 21 avr. 2024
Thank you for leaving us a review after your recent stay. We look forward to seeing you back in the future!

10/10 – Excellent

Jenny

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The bed was so soft and comfortable!
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 16 avr. 2024
It it wonderful to hear you enjoyed our very comfortable beds. We look forward to seeing you in the future!

10/10 – Excellent

Maria Irma

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Harley , the front desk staff was very accomodating..
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 16 avr. 2024
I am thrilled to hear about the service you received from our staff and will pass on your kind words to them and the rest of the team! We look forward to seeing you again when you find yourself in the area!

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly manager, very nice to deal with.
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 16 avr. 2024
Thank you for the kind words you have to say about the staff. We will pass it along!

10/10 – Excellent

Talya

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
Front desk lady was short in attitude and not very hospitable
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 10 avr. 2024
Thank you for reaching out to us through this review. I apologize for the issue you experienced during your check in. It is not the norm to hear of these things happening at our hotel, please rest assured that we will be looking into this. Please keep us in mind the next time you have meeting needs in the Rapid City area!

10/10 – Excellent

Vincent

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a nice place to stay for a few nights, the breakfast was good and the service was amazing
Séjour de 3 nuits en avril 2024
Sincerely, Lexi R a répondu le 6 avr. 2024
Thank you for the wonderful review, we look forward to seeing you back in the future!

10/10 – Excellent

Vincent

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk lady was the best and so nice
Séjour de 3 nuits en mars 2024
Sincerely, Lexi R a répondu le 5 avr. 2024
It is wonderful to hear you had a great experience with the front. We will be sure to pass along your kind words. Have a great rest of your day!

8/10 – Bien

Floyd

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tub needs better non skid surface decals. And we only had 4 very small pillows for king bed. Otherwise room was fine for an overnight stay.
Séjour de 1 nuit en avril 2024
Sincerely, Lexi R a répondu le 3 avr. 2024
Thank you for leaving this valuable feedback, have a great rest of your day!

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No comment
Séjour de 1 nuit en mars 2024
Sincerely, Lexi R a répondu le 3 avr. 2024
Once again, thank you for choosing our hotel for your recent stay.

10/10 – Excellent

JoEtta

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bed was perfect. The room was clean with plenty of towels. Quiet from noises. Staff helpful pleasant and efficient.
Séjour de 1 nuit en mars 2024
Sincerely, Lexi R a répondu le 28 mars 2024
It is wonderful to hear you enjoyed your stay with us. We look forward to welcoming you back in the future!

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
They were great and really on top of everything with the State Wrestling and Basketball tournaments both being in town! Front desk staff was awesome!
Séjour de 2 nuits en mars 2024
Sincerely, Lexi R a répondu le 26 mars 2024
Thank you for the wonderful feedback. We are happy to hear you enjoyed your stay! Next time you have meeting needs in the Rapid City area please keep us in mind!

8/10 – Bien

Kathy

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement
Room was clean, except for behind the bedside table. The clock radio, a tube a Desitan, and two pieces of paper were behind the table. I pulled the clock radio out and put it on the table, so I wouldn’t get charged for taking it
Séjour de 1 nuit en mars 2024
Sincerely, Lexi R a répondu le 26 mars 2024
Thank you for reaching out to us through this review. I apologize for the issues you experienced. It is not the norm to hear of these things happening at our hotel, and please rest assured we will be investigating them.

10/10 – Excellent

Yosvany

Points forts : Propreté
Séjour de 2 nuits en janvier 2024
Sincerely, Lexi R a répondu le 19 mars 2024
Thank you for leaving us a wonderful review. We look forward to seeing you in the future!

10/10 – Excellent

Makenna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were amazing
Séjour de 1 nuit en mars 2024
Sincerely, Lexi R a répondu le 13 mars 2024
Thank you for leaving us wonderful feedback about our staff. We are excited to see you back in the future!

8/10 – Bien

Samantha

Voyage de couple
Points forts : Service et personnel
There were ants in the bathroom. The chair in the room was starting to tear and wear out!
Séjour de 1 nuit en mars 2024
Sincerely, Lexi R a répondu le 11 mars 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will investigate to alleviate these issues from happening again in the future. If you find yourself in the area, we hope you give us another chance.

10/10 – Excellent

Ariana

Voyage de couple
Points forts : Commodités
I appreciate the cleanliness of the room I was given and the comfort of the beds. I also wanted to recognize the staff they were very kind and helpful when checking in. I will definitely be going back for another weekend there.
Séjour de 2 nuits en mars 2024
Sincerely, Lexi R a répondu le 8 mars 2024
Thank you for taking the time to leave us wonderful feedback after your recent stay here at the Baymont Inn & Suites of Rapid City. We look forward to seeing you in the future!

6/10 – Acceptable

Megan

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en mars 2024
Sincerely, Lexi R a répondu le 5 mars 2024
Thank you for leaving us a review after your recent stay here at the Baymont By Wyndham. We look forward to welcoming you back in the future!

10/10 – Excellent

Brian

Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
Great service and affordable
Séjour de 1 nuit en mars 2024
Sincerely, Lexi R a répondu le 5 mars 2024
It is wonderful to hear you had a great stay here at the Baymont By Wyndham. We look forward to welcoming you back in the future!

6/10 – Acceptable

Troy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Sincerely, Lexi R a répondu le 27 févr. 2024
Thank you for leaving us feedback. We look forward to welcoming you back in the future!

4/10 – Médiocre

Chad

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Outdated, smelly, beds where terrible.
Séjour de 4 nuits en février 2024
Sincerely, Lexi R a répondu le 25 févr. 2024
Thank you for your feedback, we hope to see you back in the future!

8/10 – Bien

Gusty

Séjour de 1 nuit en février 2024
Sincerely, Lexi R a répondu le 20 mars 2024
Thank you for leaving us a positive review. We look forward to welcoming you back in the future!

10/10 – Excellent

Roberta

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was really helpful when i had questions.
Séjour de 1 nuit en février 2024
Sincerely, Lexi R a répondu le 19 févr. 2024
It is wonderful to hear the staff was very helpful with any questions you may have had. We hope to see you in the future!

2/10 – Terrible

Jodie

Voyage en groupe
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The bed was very bad. The trash wasnt taken out. The housekeepers never dust the room. The was blood or food on the sheets and food on the Ceiling wjd the shower was broken. We will not ve staying there again. The lady the checked us in Friday night was very rude. Went down to the office to get a bottle of water early saturday morning and waited for about 20 minutes and no one showed up to help. Every bad customer services.
Séjour de 2 nuits en février 2024
Sincerely, Lexi R a répondu le 13 févr. 2024
Thank you for choosing our hotel for your recent trip. We appreciate this greatly and want to thank you for taking the time to provide feedback for us. We intend to deliver a great experience to each of our guests that walk through the door, and it is disappointing to hear that this did not happen for you. I would like to personally apologize for the incidents that occurred during your stay and hope you will give us another chance if you find yourself in the area again.

10/10 – Excellent

Rebecca

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They were very nice
Séjour de 2 nuits en février 2024
Sincerely, Lexi R a répondu le 13 févr. 2024
It is wonderful to see that you had a great stay. We hope to see you back in the future!

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Work trip
The service was excellent. The lady at the front desk was looking out for me when I was in the pool and there was something a little strange happening in the workout room. She was sure to make me aware. My room needed a little help. There was toilet paper in the toilet and crumbs on the chair.
Séjour de 1 nuit en janvier 2024
Sincerely, Lexi R a répondu le 13 févr. 2024
I cannot thank you enough for the kind kind words you have to say about the staff here. We look forward to seeing you again soon!

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The girls at the check in desk were outstanding. They were friendly and helpful!
Séjour de 2 nuits en février 2024
Sincerely, Lexi R a répondu le 9 févr. 2024
Thank you for the kind words you have to say about the staff here. We are excited to welcome you back in the future!

10/10 – Excellent

Madison

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Sincerely, Lexi R a répondu le 9 févr. 2024
It is wonderful to see you had a great stay. We hope to welcome you back in the future!

6/10 – Acceptable

Yvonne

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ok place to stay. Probably won’t stay again. The bed was the worst part. We picked this place bc we stay at the Baymont in Texas every time we go home and it’s extremely nice and comfortable thinking this would be the same, but wasn’t the case. Different state different stay.
Séjour de 3 nuits en février 2024
Sincerely, Lexi R a répondu le 9 févr. 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will investigate to alleviate these issues from happening again in the future. If you find yourself in the area, we hope you give us another chance.

10/10 – Excellent

Lloyd

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Sincerely, Lexi R a répondu le 6 févr. 2024
Thank you for leaving us a positive review. We are excited to welcome you back in the future!

10/10 – Excellent

Rebecca

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Sincerely, Lexi R a répondu le 7 févr. 2024
It is wonderful to see you had an amazing stay. We are excited to welcome you back in the future!

10/10 – Excellent

Kim

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
A Staff
Séjour de 11 nuits en janvier 2024
Sincerely, Lexi R a répondu le 6 févr. 2024
It is wonderful to see you had a great stay. We hope to welcome you back in the future!

10/10 – Excellent

Carol

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the location. The price was right. It had a pool and hot tub. The breakfast was nice. The staff was very helpful.
Séjour de 2 nuits en janvier 2024
Sincerely, Lexi R a répondu le 6 févr. 2024
Thank you for the positive feedback. It is great to see you had a wonderful stay. We hope to welcome you back in the future!

2/10 – Terrible

Jessica

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Do not stay hear very dirty rooms
The 1st room I was put in had ants in the bathroom and garbage on the pull out table the refrigerator had food left over from other people. The 2nd room I was put in I woke up with 2 spider bites. I highly recommend DO NOT Stay at this motel!
Séjour de 9 nuits en janvier 2024
Sincerely, Lexi R a répondu le 6 févr. 2024
Thank you for reaching out to use through this review. I apologize for the room issues you experienced during your stay. It is not the norm to hear of these things happening at our hotel. Please rest assure we will be looking into these.

10/10 – Excellent

Jason

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Sincerely, Lexi R a répondu le 6 févr. 2024
It is wonderful to see that you had a great stay. We are excited to welcome you back in the future!

2/10 – Terrible

Janet

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté
Charged me a $250 deposit to check in for one night that will be refunded after the room is cleaned. Used bandaid in the shower. Gross Have stayed many times as they are close to airport. Last time for me after that.
Séjour de 1 nuit en janvier 2024
Sincerely, Lexi R a répondu le 4 févr. 2024
Thank you for taking the time to complete a review of your experience while at our hotel. I apologize your stay was not to your satisfaction. Your feedback is valuable, and we will investigate to alleviate these issues from happening again in the future. If you find yourself in the area, we hope you give us another chance.

6/10 – Acceptable

Patricia

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Chair & footstool in my room were filthy… ick! No coffeemaker in my room. No screen on the window. Next door room noisy - able to hear snoring thru the walls.
Séjour de 1 nuit en janvier 2024
Sincerely, Lexi R a répondu le 1 févr. 2024
Thank you for reaching out to us through this review. I apologize for the issues you experienced during your stay. It is not the norm to hear of these things happening at our hotel, and please rest assured we will be investigating them.

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very comfortable
Comfortable stay. Our check experience with Harley was phenomenal!
Séjour de 1 nuit en janvier 2024
Sincerely, Lexi R a répondu le 1 févr. 2024
It is wonderful to hear that you had a great experience with the front desk and a comfortable stay. We hope to welcome you back in the future!

10/10 – Excellent

Randy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
pt is OK
Séjour de 1 nuit en janvier 2024
Sincerely, Lexi R a répondu le 26 janv. 2024
Thank you for leaving a positive review, we hope to see you in the future!