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Hotel Rincon de Puembo, BW Signature Collection – Avis

3.5 out of 5
Hotel Rincon de Puembo, BW Signature Collection
Manuel Burbano #6-66 y Francisco Ruiz, Puembo, Quito

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 133 avis sur 183." "
Note de 8 – Bien, d’après 36 avis sur 183." "
Note de 6 – Acceptable, d’après 9 avis sur 183." "
Note de 4 – Médiocre, d’après 2 avis sur 183." "
Note de 2 – Terrible, d’après 3 avis sur 183." "

9,8/10

Propreté

9,6/10

Service et personnel

9,2/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Simona

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un petit paradis
Après des aventures très fatiguantes aux 4 coins de l'Equateur, nous avons passé notre dernière nuit dans cet hôtel qui nous a offert tout le luxe et le confort dont nous avions besoin. Le service était poli et courtois, la nourriture était délicieuse, les chambres propres et jolies, l'endroit absolument magnifique avec ses petites fontaines et ses colibris. Nous avons également bien profité de la piscine légèrement chauffée ainsi que du spa. Un petit paradis pour les aventuriers fatigués que nous étions !
Séjour de 1 nuit en octobre 2023
Jose Luis Granja a répondu le 6 févr. 2024
Chère Simona,J'espère que ce message vous trouvera très bien.Au nom de nos collaborateurs, je tiens à vous remercier pour vos commentaires. Nous sommes heureux de savoir que vous avez apprécié notre hôtel et ses services ainsi que la nature qui nous entoure.Nous espérons avoir l'occasion de vous servir à nouveau dans le futur.Avec nos meilleures salutations,José Luis GranjaDirecteur Général

4/10 – Médiocre

Helene

Points faibles : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en janvier 2020

10/10 – Excellent

Matthew

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A cozy resort, beautifully appointed and within easy car ride of airport and activities, both city and nature.
Séjour de 4 nuits en mai 2024

8/10 – Bien

Sebastian

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
El hotel bueno, pero tienen que ser claros en el precio. Cobran IVA adicional al precio de la estadía a pesar de que en la reserva ya está desglosado el IVA y otros cargos.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Estefania

Séjour de 1 nuit en mars 2024

10/10 – Excellent

Robert

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful staff andvgreat food
Séjour de 1 nuit en mai 2024

8/10 – Bien

Jane, Burlington

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful setting on property!
Séjour de 3 nuits en avril 2024

6/10 – Acceptable

sergio

Gracias
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Brittany

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My fiance and I spent 3 weeks in Ecuador, and this was our favorite hotel. The place is gorgeous, especially the outdoor areas! But the service is what impressed us the most. We were greeted by everyone we walked past, and there was always someone ready to enhance our stay. Not only does this hotel provide airport pickup and a complete breakfast, but they also offer extended luggage storage. If you're concerned about safety in Quito, you'll be pleased to know that this location is gated and guarded. No one gets in without permission. We absolutely plan to stay here again soon!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Diana, Norridgewock

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful hotel and very friendly staff.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Diana, Norridgewock

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We loved our stay at Hotel Rincon de Puemba. Arranging a shuttle pickup from the airport was very simple and our driver was waiting for us when our flight arrived just past midnight. The hotel is absolutely beautiful and it felt very safe. The rooms were clean and comfortable and the staff was so friendly and helpful. We had to catch a shuttle at 3 am for our flight home and the hotel gave us a boxed breakfast with fruit, muffin and juice etc, it was really thoughtful and appreciated. I would definitely stay here again.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Justin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff very friendly. Airport shuttle very convenient. Staff even packed a breakfast for me because I was leaving before the restaurant opened. Would stay here again if in Quito.
Séjour de 3 nuits en avril 2024

6/10 – Acceptable

Carlos

Voyage de couple
Points forts : État et installations de l’hébergement
Great location near town, however the hotel areas and services don't scream BW Signature. During the check-in process they gave me the wrong type of room. I paid for a room with balcony I received an old regular room. I talk to the management and all the have to say was "sorry". They acknowledge their mistake but didn't correct it.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Brent

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The level of service is top notch. The restaurant’s food was excellent. Airport shuttles are flawless with tea/coffee, breakfast box and porter waiting for us in the middle of the night.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Antonio

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We have stayed here on three different occasions and we absolutely love this establishment, the staff and the food!💯
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Jessica, Oakland

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely property, 30 min from the airport. Seems like the perfect location for a special event. I wish i had.more than 1 night here to enjoy the facilities and the neighborhood. Communications was great and quick and they arranged my airport pickup and dropoff. Breakfast huffet is very nice offerings. A gem! I would love to come back if the opportunity happens.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Cesar

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Huguette

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great staff that want to extra mile for late laundry and ensure spa was hot and available after our official check out time while we waited to get to our flight out.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Tracie

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I am a frequent and world traveler and the staff here from the Benicio the valet, to the concierge to the restaurant (Walter), are among the finest I have experienced anywhere. Well done. I will definitely return and recommend.
Séjour de 1 nuit en février 2024

8/10 – Bien

Dorothy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property in a terrible area. Very limited choices for food/beverage and nowhere else to walk to in neighbourhood.
Séjour de 4 nuits en février 2024

10/10 – Excellent

Huguette

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property with hot tub, pool, steam room and sauna. Located between airport and downtown.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful, well maintained property. Arrived around 11pm and had no problem checking into hotel. Security personal at front gate was there to greet us. Chose the hotel for its proximity to the airport and for a day tour pickup to Mindo Cloud Forest. Staff were helpful and attentive. Free well appointed buffet breakfast in large dining area. One of the door key cards has to be left in slot in room to operate lights. Turning the hot water on in the shower you need to also lift lever towards you to get it to produce hot water. Had cold shower the first night. lol! Outdoor pool bar with tables also offered full kitchen menu from dining room which was nice although, a bit chilly. Food was amazing and the bartending was spot on. Beautifully maintained woodwork throughout the architecture of this properties interior. Early checkout 6am with a free shuttle provided and boxed breakfast to go was an appreciated bonus. Pool table and unique wooden foosball table were available. The pool table, balls and cue sticks could all use replacing simply due to wear and tear. Worthwhile, as this was a enjoyable amenity to have on site. Would definitely stay again.
Séjour de 2 nuits en février 2024

10/10 – Excellent

edward

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
staff wonderful. Karen was efficient & friendly.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Brad

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were gracious and accommodating. We were relieved to be able to get an airport shuttle at 3:30 a.m.! Dining was excellent and moderately priced. We enjoyed the unique atmosphere. The only downside was that we had seen that it was 3.5 miles from the airport, but it seemed quite a bit farther in the 25 minutes it took to get there.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Wayne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place! Very calm and a romantic setting. Great staff! It's off the beaten path.English spoken here. US dollars used in Ecuador.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

edward

Voyage en famille
Points forts : Propreté, commodités
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Robert

Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Marjorie

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved it
This place is absolutely amazing. We only had one night there but wished we had more. The staff is so helpful and place is eloquent.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Katarzyna

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Joanna

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Antonio

Séjour de 1 nuit en novembre 2023
Jose Luis Granja a répondu le 8 févr. 2024
Estimado Antonio, Gracias por su evaluación, nos alegra saber que disfrutó de nuestro hotel y sus servicios. Esperamos poder servirle nuevamente en el futuro. Atentamente, José Luis Granja Gerente General

10/10 – Excellent

Marian

Voyage de couple
Points forts : Propreté, commodités
It is spacious and beautiful
Séjour de 1 nuit en novembre 2023
Jose Luis Granja a répondu le 8 févr. 2024
Dear Marian,Thank you for chossing us..! We are happy to know that you enjoyed our hotel and facilities. We hope we can serve you again in the future. Best regards, Jose Luis GranjaGeneral Manager

10/10 – Excellent

Annie

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice hotel which is approximately 20 minutes 20 minutes from Quito airport. Situated in a nice little town. We were only there overnight between a hike snd leaving for Galapagos so didn't explore the area but would recommend the hôtel. I asked them if massages were an option in advance of our stay and they organized everything for us with 2 awesome massage therapists that came to our room with all their equipment for set up. We ate at the restaurant for dinner and it was good, with various options including vegan.
Séjour de 1 nuit en novembre 2023
Jose Luis Granja a répondu le 8 févr. 2024
Dear Annie, Thank you so much for sharing your experience at our hotel. We are glad to know that you enjoyed staying with us..! It was a pleasure to serve you!Best regards, Jose Luis GranjaGeneral Manager

10/10 – Excellent

Terry, North Bend

Séjour de 1 nuit en octobre 2023
Jose Luis Granja a répondu le 6 févr. 2024
Dear Terry, Thank you so much for rating our services! I hope we can serve you again in the near future. Best regards, José Luis Granja General Manager

10/10 – Excellent

Corin

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Aunque sólo nos quedamos una noche, el personal fue muy amable y tuvimos transporte del aeropuerto al hotel y del hotel hacia el aeropuerto. Excelente servicio y comodidad.
Séjour de 1 nuit en octobre 2023
Jose Luis Granja a répondu le 6 févr. 2024
Estimada Corin, Muchas gracias por sus comentarios. A pesar de haber sido una corta estadía nos alegra saber que disfrutó de nuestros hotel y sus servicios. Esperamos tener la oportunidad de servirla nuevamente!Atentamente, José Luis Granja Gerente General

10/10 – Excellent

Giacomo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bella sorpresa
Ottimo albergo a 20 minuti dall'aeroporto di Quito, efficiente servizio navetta. L'albergo si trova in un paesino vicino all'aeroporto, è un'ottima struttura molto curata, c'è anche una piscina calda. Siamo rimasti solo una notte ma ci siamo trovati molto bene, ristorante interno buono.
Séjour de 1 nuit en août 2023
Jose Luis a répondu le 11 sept. 2023
Caro Giacomo,Spero che questo messaggio ti trovi molto bene.Grazie mille per aver condiviso la tua esperienza del nostro hotel. Siamo molto felici di sapere che hai apprezzato i nostri servizi.Speriamo di servirti di nuovo!Cordiali saluti,José Luis GranjaDirettore Generale

10/10 – Excellent

Stephen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023
Jose Luis a répondu le 11 sept. 2023
Dear Stephen, I hope this message finds you great. Thank you for rating our hotel and services. We hope we can serve you again in the future. Best regards, Jose Granja General Manager

10/10 – Excellent

Kevin

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing hotel
Incredible find! We thoroughly enjoyed our stay. The room was beautiful and super spacious, the pool sparkling and heated, the restaurant was delicious and the service exceptional. Our whole family loved it. Highly recommend.
Séjour de 2 nuits en août 2023
Jose Granja a répondu le 11 sept. 2023
Dear Kevin, Thank you so much for taking your time to share your experience at our beautiful hotel. We are delighted to know that you enjoyed our services and facilities. It was a pleasure to serve you and your family. Best regards, Jose Luis Granja General Manager

10/10 – Excellent

Maria

Séjour de 1 nuit en août 2023
Jose Granja a répondu le 11 sept. 2023
Estimada Maria, Gracias por elegirnos! Nos alegra saber que disfruto de su estadía. Esperamos poder servirla nuevamente. Saludos, José Luis Granja Gerente General

8/10 – Bien

Fernando

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Una estadía muy placentera
Séjour de 1 nuit en août 2023
Jose Granja a répondu le 11 sept. 2023
Estimado Fernando, Gracias por su comentario. Nos alegra saber que disfrutó de su estadía. Esperamos poder servirle nuevamente!Saludos cordiales, José Luis Granja Gerente General

8/10 – Bien

George, flushing

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great old school hotel looks like an old sapnish village the house rooms are nice, great food. It id quite far from all of the attractions quito hss to offer
Séjour de 2 nuits en août 2023
Jose Granja a répondu le 11 sept. 2023
Dear George, thank you so much for leaving your comments. We are happy to know that you enjoyed our beautiful hotel. We hope to serve you again in the near future. Best regars, Jose Luis Granja General Manager

10/10 – Excellent

Michael, Lafayette

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything went nicely. Nice place.
Séjour de 1 nuit en août 2023
Jose Granja a répondu le 11 sept. 2023
Dear Michael, Thank you for your post..! Happy to know that you enjoyed staying with us. Best regards, Jose Luis Granja General Manager

10/10 – Excellent

Irene, Coral Springs

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is a beautiful property and I'm so glad I chose to stay there. I was staying overnight in Quito before going back to the airport the next day for another flight. I could have stayed a little closer to the airport, but the property has a courtesy shuttle and this hotel has so much more character and beauty than those hotels closer to the airport. The dinner I had was also excellent!
Séjour de 1 nuit en juillet 2023
Jose Granja a répondu le 11 sept. 2023
Dear Irene, Thank you very much for your comment as well as for choosing us.We are glad to know that you enjoyed our facilities and services. We hope to serve you again in the future.Best regards, Jose Luis Granja General Manager

10/10 – Excellent

kathleen, West Palm Beach

Séjour de 1 nuit en juillet 2023
Jose Granja a répondu le 11 sept. 2023
Dear Kathleen, Thank you for rating your experience at our hotel. We are glad to know that you enjoyed staying with us. Best regards, Jose Granja General Manager

10/10 – Excellent

Samantha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Wonderful stay, people are very kind and make you feel safe.
Séjour de 3 nuits en mai 2023
Jose Granja a répondu le 11 sept. 2023
Dear Samantha, I hope this note finds you well. Thank you so much for sharing your experience with us. It was a pleasure to serve you. Best regards, Jose Luis Granja General Manager

10/10 – Excellent

RICHARD

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Jose Granja a répondu le 11 sept. 2023
Dear Richard, Thank you so much for staying with us and for rating your experience at our hotel. Hope to serve you again in the near future. Best, Jose Granja General Manager

10/10 – Excellent

Mirtha

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
That’s instalaciones are beautiful place lux are colonial and that room’s great and confortable
Séjour de 1 nuit en juin 2023
Jose Granja a répondu le 11 sept. 2023
Dear Mirtha, Thank you for your comments..! We are happy to know that you enjoyed staying with us. Best regards, Jose Granja General Manager

10/10 – Excellent

Rosa

Séjour de 2 nuits en juin 2023

10/10 – Excellent

Dayanara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Las habitaciones del edificio son Frias No hay leche de almendra El lugar es hermoso la comida exquisita regresaría muchas veces
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This place is an easy five stars. It’s very clean, the staff is wonderful and very sincere, the food at the restaurant is very good. Highly recommend. The only downside is it’s about 25 minutes from the airport, but they do offer free shuttle.
Séjour de 1 nuit en mai 2023