Title: Hotel El Crater - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Crater Art Deco hotel with a full-service spa and a sauna ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/4000000/3740000/3738100/3738081/adc07238.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3740000/3738100/3738081/4a88301f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3740000/3738100/3738081/3fb65ead.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/3740000/3738100/3738081/813dc8e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/4000000/3740000/3738100/3738081/ce974bb6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel El Crater offers a serene mountain escape with a garden and playground for families. Book spa treatments post-hike, dine at the on-site restaurant, and relax with drinks at the bar. Enjoy WiFi throughout and multilingual staff. VIP Access 9.0 Wonderful ## Popular amenities - - Bar - 24/7 front desk - Room service - Air conditioning - Parking included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 19 - Oct. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=3738081&PinnedHotelID=3738081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/4000000/3740000/3738100/3738081/309af298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Balcony, Mountain View 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Premium bedding - 645 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![Standard Suite, Ground Floor](https://images.trvl-media.com/lodging/4000000/3740000/3738100/3738081/b1445d8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, Ground Floor 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet - 484 sq ft - Sleeps 2 - 1 King Bed OR 2 Large Twin Beds ## You may also like Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/430000/425900/425875/0d4e2328_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Quito Iñaquito - Pool - Hot tub - Spa - Kids pool 9.2 Wonderful 710 reviews CA $212 CA $237 total Oct 26 - Oct 27 [](https://www.expedia.ca/Quito-Hotels-JW-Marriott-Hotel-Quito.h425875.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=574dc574-2b29-4205-ae0b-d7292af35f34&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1640000/1640000/1639958/a84d0e43_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Plaza Grande Quito Historic Center - 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Spa - Parking included - Free WiFi - Restaurant 9.8 Exceptional 91 reviews CA $624 CA $690 total Oct 29 - Oct 30 [](https://www.expedia.ca/Quito-Hotels-Casa-Gangotena.h6793417.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=574dc574-2b29-4205-ae0b-d7292af35f34&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Hotel-El-Crater.h3738081.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Hotel-El-Crater.h3738081.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.02565%2C-78.48210&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xhT0i0jM7iFCmRR2T7qhDf35ass=) Mirador Del Pululahua, San Antonio de Pichincha, Pichincha #### What's nearby - Pululahua Geobotanical Reserve - 2 min walk - 0.2 km - Monument to the Equator - 8 min drive - 4.9 km - Intinan Solar Museum - 8 min drive - 4.9 km - Pucara de Rumicucho - 13 min drive - 8.3 km - Estadio Rodrigo Paz Delgado - 23 min drive - 20.5 km #### Getting around - Universidad Central Station - 34 min drive - Mariscal Sucre Intl. Airport (UIO) - 69 min drive #### Restaurants - ‪El Consulado - ‬8 min drive - ‪La Pailita - ‬11 min drive - ‪Vicente's - ‬10 min drive - ‪Cafe Guayasamin - ‬9 min drive - ‪Pizzería El Hornero - ‬8 min drive ## About this property ### Hotel El Crater Hotel near Monument to the Equator A garden, a playground, and dry cleaning/laundry services are just a few of the amenities provided at Hotel El Crater. Treat yourself to a body scrub, a facial, or a massage at the onsite spa. The on-site restaurant, El Crater, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a business center. You'll also enjoy perks such as: - Free self parking - A roundtrip airport shuttle (surcharge), express check-in, and massage treatment rooms - A banquet hall, multilingual staff, and 1 meeting room Room features All guestrooms at Hotel El Crater have comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. More conveniences in all rooms include: - Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and deep soaking tubs - LCD TVs with premium channels and DVD players - Wardrobes/closets, separate sitting areas, and coffee/tea makers ## Similar properties ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/103000000/102030000/102029500/102029483/a6d70c82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chaupimundo Lodge San Antonio de Pichincha - Pool - Breakfast included - Kids pool - Parking included 7.8 Good 8 reviews CA $74 CA $74 total Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=102029483&PinnedHotelID=102029483&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18970000/18963800/18963727/06b30b39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Davinci Mitad del Mundo San Antonio de Pichincha - 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Breakfast included - Pet-friendly - Parking included - Free WiFi CA $294 CA $294 total Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=110845360&PinnedHotelID=110845360&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/107000000/106390000/106388500/106388474/e29bf78b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fengari Camp Casa Ubicada en el Cráter del Volcán Pululahua Quito - Pool - Pet-friendly - Parking available - Barbecue grill CA $491 CA $615 total Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=106388474&PinnedHotelID=106388474&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/110000000/109030000/109028100/109028045/39bf814c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Vergel Norte Carretas - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 5 reviews CA $36 CA $36 total Oct 23 - 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Spa - Pet-friendly - Parking included - Free WiFi CA $45 CA $48 total Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=100200834&PinnedHotelID=100200834&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/33000000/32650000/32643500/32643402/6c40848b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B & B Los Mastodontes Carcelén - Breakfast included - Kitchen - Washer - Dryer CA $28 CA $63 total Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=32643402&PinnedHotelID=32643402&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - El Crater ### Things to do - Full-service spa - Playground - Sauna - Steam room ### Family friendly - DVD player - Laundry facilities - Living room - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Conference space - Meeting room ### Outdoors - Garden - In the mountains ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Couples treatment rooms - Facials - Hot tub - In-room massages - Sauna - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 2 buildings - 3 floors - Art Deco architecture - Banquet hall - Built in 2008 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Designer toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - DVD player - LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Living room - Mobile key entry - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 30.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 50 per night for guests under 21 years old - Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 35 per vehicle (one-way) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Crater Hotel El Crater El Crater Hotel El Crater Quito Hotel El Crater Hotel El Crater Quito Hotel El Crater Calacali El Crater Calacali Hotel Hotel El Crater Calacali Calacali Hotel El Crater Hotel Hotel Hotel El Crater El Crater Hotel El Crater Hotel Hotel El Crater San Antonio de Pichincha Hotel El Crater Hotel San Antonio de Pichincha ## Frequently asked questions ### Is Hotel El Crater pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel El Crater? > As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Hotel El Crater on Oct 24, 2025 start from CA $92.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Quito-Hotels-Hotel-El-Crater.h3738081.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel El Crater? > Self parking is free at this property. ### What time is check-in at Hotel El Crater? > Check-in start time: 2:00 PM; Check-in end time: midnight. ### What time is check-out at Hotel El Crater? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel El Crater provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies. ### Where is Hotel El Crater located? > Situated in the mountains, this spa hotel is 0.3 mi (0.5 km) from Pululahua Geobotanical Reserve and within 3 mi (5 km) of Pululagua and Intinan Solar Museum. Middle of the World City and Monument to the Equator are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel El Crater Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 83 8 - Good 21 6 - Okay 7 4 - Poor 2 2 - Terrible 5 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ### 8/10 Good #### Carolyn Sep 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant. ##### Carolyn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jennifer Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This place is out of this world and magical love this hotel so much. The staff are so lind and attentive. Best service, food spectacular, the view is breathtaking. Highly recommend ##### Jennifer Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Scott May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous. ##### Scott Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Janet May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant! ##### Janet Stayed 1 night in May 2025 ### 10/10 Excellent #### Fernando Jul 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was an amazing experience been in middle of nature and the magnificent view of Pululahua's crater. The service is 10/10. ##### Fernando Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Allison Jan 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location, gorgeous rooms, delicious food, excellent staff! ##### Allison Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Chad Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer! ##### Chad Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Raquel Feb 8, 2025 Liked: Cleanliness, property conditions & facilities Peaceful and quiet for a couples experience ##### Raquel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Stephen Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location with very compfortable accommodations.. ##### Stephen Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Marco Nov 23, 2024 Liked: Staff & service, amenities, property conditions & facilities Perfekt friendly stuff and amazing service in the restaurant. ##### Marco Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Stephen Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too ##### Stephen Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Steven Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the nicest places I’ve visited ##### Steven Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Stephen Jan 22, 2024 Liked: Property conditions & facilities Great relaxing and wonderful friendly people. ##### Stephen Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Kirsty Nov 11, 2024 Liked: Cleanliness, amenities, property conditions & facilities Amazing views and service. Just great for a side trip from Quito. Would highly recommend ##### Kirsty Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Doreen Jan 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador! ##### Doreen ### 10/10 Excellent #### Nicolas Nov 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Heaven on earth. Best experience ever had. Heaven on earth, bassically is like living on the clouds. ##### Nicolas Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Sylvia Apr 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else. ##### Sylvia Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Mark May 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel resides in one of the most beautiful places I have ever experienced. The grounds are immaculately maintained, tge architecture is gorgeous, the spaces uncrowded and relaxed. Places like this only exist in fairy tales. The staff is friendly and efficient, the rooms large, well-appointed, and comfortable. The on-site restaurant is very good too. I hope to spend another vacation there. ##### Mark Stayed 28 nights in Apr 2023 ### 10/10 Excellent #### Dario Mar 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Shout out to OMAR! He was incredible. The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall. ##### Dario ### 10/10 Excellent #### Jade Feb 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable PS: The wifi works great ! ##### Jade Stayed 3 nights in Feb 2023 ### 4/10 Poor #### DAVID Feb 18, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy. ##### DAVID Stayed 1 night in Feb 2024 ### 8/10 Good #### Dennis Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities todo muy bien, el lugar muy bonito, limpio, la cama un poco pequeña para alguien que mida más de 1.80m Revisar los procesos de cocina ya que la fruta en el desayuno tenía sabor a cebolla y no la pude comer. La privacidad de algunas habitaciones es cuestionable, tiene una bonita vista al cráter y la cama esta orientada en ese sentido, sin embargo, delante de la habitación, está la vía de acceso de vehículos y personas a tan solo un par de metros, lo cual, inclusive con las cortinas cerradas, por la noche, permite ver todo el interior. ##### Dennis Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Patricia Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es muy bonito y pacifico. El staff súper amable. Lo único es que no hay muchas cosas por hacer si es que el clima no ayuda como en nuestro caso que pasó lloviendo y tuvimos que solo estar en la habitación porque no hay otras amenities más que senderos. Hay áreas húmedas (jacuzzi o sauna) pero hay que pagar aparte. ##### Patricia Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Silvia Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather. ##### Silvia Stayed 1 night in Mar 2025 ### 8/10 Good #### Lluis Feb 23, 2025 Liked: Staff & service, room comfort #### Bien ##### Lluis Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Ramada by Wyndham Emerald Park/Regina East](https://www.expedia.ca/Emerald-Park-Hotels-Ramada-By-Wyndham-Emerald-ParkRegina-East.h7779288.Hotel-Information) > > [Marriott's Aruba Ocean Club](https://www.expedia.ca/Noord-Hotels-Marriotts-Aruba-Ocean-Club.h854232.Hotel-Information) > > [Sheraton Centre Toronto Hotel](https://www.expedia.ca/Toronto-Hotels-Sheraton-Centre-Toronto-Hotel.h23541.Hotel-Information) > > [Cottages Toronto](https://www.expedia.ca/Toronto-Cottages.d178314-aaCottages.Travel-Guide-Accommodation) > > [Grand Canal Hotel Dublin](https://www.expedia.ca/Dublin-Hotels-Grand-Canal-Hotel-Dublin.h984485.Hotel-Information) > > [Hotels in Isla Mujeres](https://www.expedia.ca/Isla-Mujeres-Hotels.d7925.Travel-Guide-Hotels) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [The Oceanside, a Coast Hotel](https://www.expedia.ca/Sechelt-Hotels-Bella-Beach-Inn.h11886489.Hotel-Information) > > [Residence Inn by Marriott Calgary Downtown/Beltline District](https://www.expedia.ca/Calgary-Hotels-Residence-Inn-By-Marriott-Calgary-DowntownBeltline-District.h33777124.Hotel-Information) > > [Swept Away Cottages](https://www.expedia.ca/Cavendish-Hotels-Swept-Away-Cottages.h10984264.Hotel-Information) > > [Cheap Hotels in Banff](https://www.expedia.ca/Banff-Hotels-Cheap-Hotels.0-0-d10550-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Lancaster Bangkok](https://www.expedia.ca/Bangkok-Hotels-Lancaster-Bangkok.h15068158.Hotel-Information) > > [Wyndham Quito Airport](https://www.expedia.ca/Quito-Hotels-Wyndham-Quito-Airport.h12324306.Hotel-Information) ### Flights > [Flights from Seattle (SEA) to Philadelphia (PHL)](https://www.expedia.ca/lp/flights/sea/phl/seattle-to-philadelphia) > > [Flights from Prince George (YXS) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yxs/yeg/prince-george-to-edmonton) > > [Flights from Calgary (YYC) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyc/cun/calgary-to-cancun) > > [Flights from Calgary (YYC) to Pune (PNQ)](https://www.expedia.ca/lp/flights/yyc/pnq/calgary-to-pune) > > [Flights from Toronto (YYZ) to Vilnius (VNO)](https://www.expedia.ca/lp/flights/yyz/vno/toronto-to-vilnius) > > [Flights from Toronto (YYZ) to Tel Aviv (TLV)](https://www.expedia.ca/lp/flights/yyz/tlv/toronto-to-tel-aviv) > > [Flights from Calgary (YYC) to Incheon (ICN)](https://www.expedia.ca/lp/flights/yyc/icn/calgary-to-seoul) > > [Flights from Toronto (YYZ) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyz/lax/toronto-to-los-angeles) > > [Flights from Toronto (YYZ) to Athens (ATH)](https://www.expedia.ca/lp/flights/yyz/ath/toronto-to-athens) ### Activities > [Things to do in Niagara Falls](https://www.expedia.ca/Things-To-Do-In-Niagara-Falls.d6023515.Travel-Guide-Activities) > > [Things to do in Manchester](https://www.expedia.ca/Things-To-Do-In-Manchester.d2205.Travel-Guide-Activities) ### Packages > [Pembroke Castle](https://www.expedia.ca/Pembroke-Castle-Pembroke.d6086459.Vacation-Attraction) > > [Nashville Vacations](https://www.expedia.ca/Nashville.d178291.Destination-Travel-Guides) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico)