Title: Carlota Sustainable Design Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15135784&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Carlota Sustainable Design Hotel Travelers recharge in Ecuador's capital city, surrounded by lush gardens where they can savor local flavors and explore the country's rich historical heritage ## Photo gallery for Carlota Sustainable Design Hotel ![Deluxe Room - Carlota Sustainable Design Hotel (Quito)](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/3ce2729f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Carlota Sustainable Design Hotel (Quito)](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/bd88e7d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Regional cuisine - Carlota Sustainable Design Hotel (Quito)](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/b2e61334.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Carlota Sustainable Design Hotel (Quito)](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/86071073.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Terrace/patio - Carlota Sustainable Design Hotel (Quito)](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/2f105300.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Carlota Sustainable Design Hotel offers a peaceful retreat in central Quito. Enjoy rooftop views, regional cuisine at Bistro, and relax at Golondrina spa. Independence Square and Catedral Metropolitana de Quito are steps away, and in-room WiFi keeps you connected. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Free WiFi - Restaurant - Breakfast available - Business services - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Single Room ![Standard Single Room | View from room](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/b1aa41e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Yard Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Dining table LED TV - 151 sq ft - Sleeps 1 - 1 Large Twin Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/02c416d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 1 review ### Highlights Yard Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Dining table LED TV - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/3ce2729f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Yard Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Heating Connecting rooms available - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Loft ![Classic Loft | Living area](https://images.trvl-media.com/lodging/16000000/15140000/15135800/15135784/256c016c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Loft ### Highlights Yard Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace - City view - 430 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/430000/425900/425875/0d4e2328_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Quito Iñaquito - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 751 reviews CA $237 CA $265 total Mar 22 - Mar 23 [](https://www.expedia.ca/Quito-Hotels-JW-Marriott-Hotel-Quito.h425875.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=9215dbe7-fccb-435b-9c99-c6026349c3a6&top_cur=CAD) Ad ![Outdoor spa tub](https://images.trvl-media.com/lodging/24000000/23230000/23228500/23228412/68520c6c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Vista del Angel Hotel Boutique Quito Historic Center - Hot tub - Breakfast included - Spa - Parking included 9.6 Exceptional 260 reviews CA $178 CA $198 total Mar 14 - 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Breakfast included - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 455 reviews CA $70 CA $79 total Mar 7 - Mar 8 [](https://www.expedia.ca/Quito-Hotels-Holiday-Inn-Express-Quito.h2238234.Hotel-Information?chkin=2026-3-7&chkout=2026-3-8&rm1=a2®ionId=6053672&destination=Quito (and vicinity)&destType=MARKET&latLong=-0.191085,-78.486115&searchId=9215dbe7-fccb-435b-9c99-c6026349c3a6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Carlota-Sustainable-Design-Hotel.h15135784.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQuito-Hotels-Carlota-Sustainable-Design-Hotel.h15135784.Hotel-Information) ## About the area Located in Quito Historic Center, a neighborhood in Quito, Carlota Sustainable Design Hotel is near a metro station. Notable landmarks in the area include Carondelet Palace and Independence Square, and travelers wishing to experience a bit of culture can try Teatro Sucre. Catedral Metropolitana de Quito and Basilica of the National Vow are two other places to visit that come recommended. [Visit our Quito travel guide](https://www.expedia.ca/Quito.dx6053672) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.21864%2C-78.51205&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bXls2qC8GJTd1WAqI2_U_LWJuGw=) Benalcázar N6-26 y Mejía, Quito, Pichincha, 170130 ### What's nearby - ![Independence Square which includes a monument, a statue or sculpture and a square or plaza](https://images.trvl-media.com/place/6112362/eaae1cfd-44df-4e5c-907a-ad8faf6a747b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Independence Square 2 min walk \- 0.2 km - ![Carondelet Palace showing street scenes](https://images.trvl-media.com/place/6263865/ab5c158a-c6e3-4c89-aad3-6ae294d0125c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Carondelet Palace 2 min walk \- 0.2 km - ![Quito Cathedral featuring a church or cathedral, religious elements and interior views](https://images.trvl-media.com/place/6112364/efb42ab8-ba5f-4422-b41e-4bd02ac6e78d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Catedral Metropolitana de Quito 5 min walk \- 0.5 km - ![San Francisco Church featuring a church or cathedral and street scenes](https://images.trvl-media.com/place/6112370/c4b3b677-e944-42f5-b739-a064fe23a58f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Francis Catholic Church 5 min walk \- 0.5 km - ![Basilica of the National Vow featuring interior views, a church or cathedral and religious aspects](https://images.trvl-media.com/place/6112400/419bef8d-038d-4ac8-9794-01d90dbb4053.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Basilica of the National Vow 8 min walk \- 0.7 km ### Getting around - San Francisco Station 4 min walk - Chimbacalle Station 8 min drive - Mariscal Sucre Intl. Airport (UIO) 66 min drive ### Restaurants - Café del Fraile 3 min walk - La Caponata 5 min walk - Lavid 3 min walk - Hasta la vuelta Señor 2 min walk - Vista hermosa 1 min walk ## About this property ### Carlota Sustainable Design Hotel Upscale boutique hotel near Independence Square Located close to Carondelet Palace and Catedral Metropolitana de Quito, Carlota Sustainable Design Hotel provides a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage at Golondrina, the onsite spa. The on-site Regional cuisine bistro, Bistro, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. Other perks include: - Full breakfast (surcharge), an area shuttle, and express check-out - Express check-in, a living plant wall, and a TV in the lobby - Free newspapers, a water dispenser, and a gift shop Room features All guestrooms are individually furnished, and include comforts such as premium bedding and heated floors, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - LED TVs with Netflix and premium channels - Private yards, wardrobes/closets, and heated floors ## Similar properties ![Outdoor spa tub](https://images.trvl-media.com/lodging/24000000/23230000/23228500/23228412/68520c6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista del Angel Hotel Boutique Quito Historic Center - Hot tub - Breakfast included - Spa - Parking included 9.6 Exceptional 260 reviews CA $178 CA $198 total Mar 14 - Mar 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=23228412&PinnedHotelID=23228412&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4470000/4461000/4460935/b4b21e0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Francisco de Quito Quito Historic Center - Breakfast included - Free WiFi - Restaurant - Business services 8.8 Excellent 439 reviews CA $91 CA $93 total Feb 22 - 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Gothic Cathedral View Rooftop Quito Historic Center - Breakfast included - Spa - Pet friendly - Free WiFi 9.8 Exceptional 158 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=33272256&PinnedHotelID=33272256&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/22000000/21550000/21549100/21549097/ce1ac326.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Old Town Quito Suites, Apartments & Boutique hotel Centro Histórico - Breakfast included - Kitchen - Pet friendly - Free WiFi 10 Exceptional 174 reviews CA $226 CA $226 total Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=21549097&PinnedHotelID=21549097&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/33000000/32910000/32904500/32904420/5be773fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Basílica Quito Quito Historic Center - Breakfast included - Free WiFi - Restaurant - Laundry 9.6 Exceptional 258 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=32904420&PinnedHotelID=32904420&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/31000000/30640000/30630300/30630202/c51b59b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Alquimia Quito Historic Center - Breakfast included - Free WiFi - Housekeeping - 24/7 front desk 9.6 Exceptional 296 reviews CA $131 CA $133 total Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=30630202&PinnedHotelID=30630202&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5030000/5020900/5020816/bd5c46c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casona de la Ronda Boutique Hotel Quito Historic Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 215 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=5020816&PinnedHotelID=5020816&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/430000/425900/425875/w4000h2660x0y0-2ac718b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Quito Iñaquito - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 751 reviews CA $237 CA $265 total Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=425875&PinnedHotelID=425875&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=15135784&PinnedHotelID=15135784&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15135784,23228412,4460935,1639958,21541564) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour offsite parking (USD 24 per day); reservations required - Area shuttle (surcharge) up to 1 km - Onsite parking options include a carport ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Snack bar/deli ### Restaurants on site - Bistro ### Things to do - Full-service spa - Library - TV in common areas - Wine tasting room - Winery release events ### Family friendly - Dining table - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - Business center ### Outdoors - Garden - Rooftop terrace ### Full-service spa - Couples treatment rooms - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Hardwood flooring in room - Lever door handles - Tile flooring in room - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - At least 80% of food locally-sourced - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Living plant wall - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - Netflix - Smart TV with premium cable channels ### Food and drink - Chef service - Dining table - Free bottled water - Limited room service - Restaurant dining guides ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Heated floor - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 5:30 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately USD 12.00 per person - Nearby parking fee: USD 24 per day(66 ft away; open 24 hours) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as CARLOTA Hotel Quito CARLOTA Quito Hotel Carlota Quito Carlota Sustainable Design Hotel Quito Carlota Sustainable Design Quito Carlota Sustainable Design Carlota Sustainable Design Carlota Sustainable Design Hotel Hotel Carlota Sustainable Design Hotel Quito Carlota Sustainable Design Hotel Hotel Quito ## Frequently asked questions ### Is Carlota Sustainable Design Hotel pet-friendly? ### How much does it cost to stay at Carlota Sustainable Design Hotel? ### What time is check-in at Carlota Sustainable Design Hotel? ### What time is check-out at Carlota Sustainable Design Hotel? ### Where is Carlota Sustainable Design Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Carlota Sustainable Design Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 39 8 - Good 12 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Mary Jun 6, 2025 Lovely locations and place ##### Mary Stayed 2 nights in May 2025 ### 8/10 Good #### Fernando Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located 3 blocks from the historic plaza of Quito. The area is easy to walk around and many of the sites are within 3 blocks. The room was spacious and had everything I needed. The building is restored and unique. It has a roof terrace, a set aside area to read and enjoy a beverage and the restaurant had excellent food. The rate was very reasonable and the staff is very helpful. ##### Fernando Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Emile Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities I recently stayed at Carlota in Quito, and it was one of those rare experiences where everything simply feels right. The hotel itself is stunningly beautiful—thoughtfully designed, intimate, and full of character—but what truly sets it apart is the people who run it. From the moment I arrived, the staff made me feel genuinely cared for. They’re warm, attentive, and incredibly empathetic in a way that never feels forced. I get felt like family. Whether it was helping with last‑minute logistics, offering thoughtful recommendations, or simply checking in to make sure I was comfortable, they consistently went above and beyond. It’s the kind of hospitality that stays with you. The restaurant deserves its own praise. Every meal was fantastic—fresh, creative, and beautifully prepared. It quickly became one of my favorite places to eat in the city, not just because of the food but because of the atmosphere the team creates. Carlota is the kind of hotel that elevates your entire experience of Quito. I’m leaving with wonderful memories and a lot of gratitude. I would return in a heartbeat. ##### Emile Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Piotr Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful place to stay This hotel is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/5BD081493DA438F5885D907885DCBBC9F3D1BFEB1722883138576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8119E6227E078A6F54D3976F1AD87E9EEA085FE91722883138633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5DBED258572BBD795DBFD0379713C8F552198CA81722883139010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3F49256DC6F6DA248AD2630EF0C81DE9527708B1722883138851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Piotr Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Samantha Oct 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful little boutique hotel in the center of old town. It’s a charming building and sweet staff. ##### Samantha ### 10/10 Excellent #### Piotr Aug 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### You will be happy there, I was. This plans is extraordinary. Beautifully located, next to metro station, in the heart of the old city. Amazing atmosphere, very friendly staff and great restaurant! Definitely recommend this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/5BD081493DA438F5885D907885DCBBC9F3D1BFEB1722883138576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8119E6227E078A6F54D3976F1AD87E9EEA085FE91722883138633.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5DBED258572BBD795DBFD0379713C8F552198CA81722883139010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3F49256DC6F6DA248AD2630EF0C81DE9527708B1722883138851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Piotr Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Jay Nov 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with touch of feeling of home. Staffs are very friendly. Close to Independence Square and all museums. Highly recommended for people who don’t like big crowded hotel and who appreciate good design ##### Jay Stayed 3 nights in Nov 2023 ### 6/10 Okay #### Rose Jun 22, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The good: It's beautiful--the outside, the lobby, the rooftop, the other common areas, the room, the bathroom. Everything. The staff is friendly and attentive. The restaurant is excellent. The bad: The walls are paper thin. Hopefully, it's not everyday that someone comes to Quito to spend their entire day and night talking on the phone, but when they do, you will be privy to those phone calls (both ends) as if you were in the room with them. So, not restful. Also, we only had hot water for the shower one of two mornings. ##### Rose Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Sasha May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel in perfect location. Staff was very attentive and super friendly. The breakfast is amazing!! Make sure you uave enough time for it :) Would definitely stay there again if we were to go back to Quito. ##### Sasha Stayed 1 night in May 2025 ### 8/10 Good #### Doo Jul 26, 2023 Lovely boutique hotel, best to book thru hotel to get breakfast included. ##### Doo Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Susan May 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great vibe ##### Susan Stayed 2 nights in Apr 2024 ### 8/10 Good #### Cecilia Sep 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful old building, updated nicely. Wonderful hotel and restaurant staff ##### Cecilia Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Celia Feb 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was a beautiful mix of modern and the tradition of the building. The view from the top was beautiful and the staff were so lovely. ##### Celia Stayed 3 nights in Feb 2023 ### 8/10 Good #### Verified traveller Aug 13, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New hotel New hotel in great location near main plazas. Very European in style with price to match. ##### Verified traveller ### 10/10 Excellent #### Mark Jul 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is beautifully designed with cool modern rooms with high ceilings and several cozy public spaces in a turn of the century building. I could live in this hotel. The staff was incredibly attentive and friendly. We visited during a difficult time politically so it was great that the staff was extra accommodating. The hotel breakfasts and menu are delicious and the rooftop bar has great views over the historic district. The staff also upgraded us to a suite since the hotel wasn’t full and that was much appreciated and made everything extra comfortable. Thank you! ##### Mark Stayed 3 nights in Jun 2022 ### 4/10 Poor #### Verified traveller Jan 3, 2024 Liked: Cleanliness Disliked: Staff & service, room comfort #### Would not recommend - all style no substance Given this is an expensive hotel in Quito we had high expectations. Not only were we disappointed by the size of the room we had with a bathroom that was also way too small for two people, the room itself was tired and did not live up to the boutique style we were expecting. The service also was pretty terrible and resembled something you’d get in a cheap hotel. They charge for absolutely everything and there are no ‘perks’ like you’d expect with a premium hotel. We were there for New Year’s Eve and not even a complementary glass of fizz was provided to mark the occasion. Also if you’re staying in the same room we did you’ll be able to hear the music that is on repeat on the roof terrace Overall there was no real warm feeling to the hotel, it felt cold and soul-less. ![](https://a.travel-assets.com/ugc/hotel-reviews/8969C86909D0190FFC3AC2AE91D1C0EEB8E4160E1704288869853.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C650BE79ECCE421D67354FC406F7FE43206271B51704288869591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Madison Feb 19, 2026 Liked: Cleanliness, amenities Disliked: Property conditions & facilities We had an overall great stay at this hotel. The customer service was truly excellent — the staff was friendly, attentive, and went above and beyond to make us feel welcome. However, there were a couple of issues during our stay. The building uses a solar water heating system instead of gas, and unfortunately there was no hot water for one full day. We weren’t able to shower the night before or the following morning, which was inconvenient. Additionally, the walls are quite thin — when we arrived, a couple next door was arguing and it honestly sounded like they were in the room with us. That said, the staff handled everything professionally and remained amazing throughout. With a few improvements, this place would be outstanding. ##### Madison Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Jeffrey Mar 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and restaurant. Area around the hotel though is not the greatest. ##### Jeffrey Stayed 2 nights in Mar 2022 ### 8/10 Good #### Diana Jan 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location for people interested in Old Town Wonderful staff, no faults here. Excellent location as well (if you are interested in sightseeing) that is just a few blocks away from the Plaza Grande, where you have the presidential palace, the cathedral, etc. We booked a room with a city view / balcony, which I don’t really think is worth the extra cost since the hotel is in front of a market / Western Union outlet. Based on what we have heard from locals, the historical center has a lot of pickpockets so just a word of caution about walking around at night. ##### Diana Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Kristen Dec 27, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were wonderful. The hotel was clean and the rooms were nice. Easy walk to Plaza Grande and the sights of Old Town. I definitely recommend. ##### Kristen Stayed 2 nights in Dec 2021 ### 8/10 Good #### Verified traveller Mar 12, 2020 Liked: Cleanliness, amenities, property conditions & facilities The location of this hotel is great. Walkable distance to the historic center and it’s attractions. The only downside was that it seemed as if we were the only guests at the time so the hotel staff was slightly slow. Also, most of the staff only speaks Spanish. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 8/10 Good #### Verified traveller Jan 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, stylish design, warm staffs, there are minor improvements can be make: better towels, sometimes it felt the front desk was understaffed, it was labeled VIP access but I didn’t remember got any VIP benefis. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Feb 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gem of a hotel Amazing Hotel! Great design in common areas, rooms, and wonderful rooftop with views of the city. Walkable location. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Historic modernity Fabulous small hotel with courteous staff and a unique vibe. The rooms are on the small side, but are wonderfully laid out so that they feel spacious and luxurious. Food in the restaurant is good, and the rooftop lounge has a wonderful view. Would absolutely stay here again on a trip to Quito! ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Charles Feb 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quito gem Superior customer service ##### Charles Stayed 11 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Drumlerhof](https://www.expedia.ca/Schwaz-Hotels-Drumlerhof.h4253768.Hotel-Information) > > [Pinetree Lodge](https://www.expedia.ca/Kangos-Hotels-Pinetree-Lodge.h20374700.Hotel-Information) > > [Altamira Apartsuites](https://www.expedia.ca/Quito-Hotels-Altamira-Apartsuites.h102833329.Hotel-Information) > > [JW Marriott Quito](https://www.expedia.ca/Quito-Hotels-JW-Marriott-Hotel-Quito.h425875.Hotel-Information) > > [Hotel Tambo Real](https://www.expedia.ca/Quito-Hotels-Hotel-Tambo-Real.h13055193.Hotel-Information) > > [Hotel Casa Franciscana](https://www.expedia.ca/Quito-Hotels-Hotel-Casa-Franciscana.h103918081.Hotel-Information) > > [Hotels near University of South Florida-St. Petersburg](https://www.expedia.ca/University-Of-South-Florida-St-Petersburg-Hotels.0-l503054-0.Travel-Guide-Filter-Hotels) > > [Hacienda Rumiloma ](https://www.expedia.ca/Quito-Hotels-Rumiloma-Lodge-By-Rotamundos.h5794675.Hotel-Information) > > [The Myrtles Plantation](https://www.expedia.ca/Baton-Rouge-Hotels-The-Myrtles-Plantation.h48536304.Hotel-Information) > > [New Coliving Ecuador Luxury Residences](https://www.expedia.ca/Quito-Hotels-New-Coliving-Ecuador-Le-Parc-Residences.h106146261.Hotel-Information) > > [Hotels near Sri Venkateswara Temple](https://www.expedia.ca/Sri-Venkateswara-Temple-Hotels.0-l553248621565061315-0.Travel-Guide-Filter-Hotels) > > [B&B Oak Bay](https://www.expedia.ca/Oak-Bay-Bed-And-Breakfast.d6215666-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Olympus Plaza](https://www.expedia.ca/Quito-Hotels-Olympus-Plaza.h100200052.Hotel-Information) > > [Hotels near M&T Bank Stadium](https://www.expedia.ca/MT-Bank-Stadium-Hotels.0-l6058008-0.Travel-Guide-Filter-Hotels) > > [LOST AT SEA](https://www.expedia.ca/Beirut-Hotels-LOST-AT-SEA.h70439865.Hotel-Information) > > [IH Hotels Venezia Salute Palace](https://www.expedia.ca/Venice-Hotels-SHG-Hotel-Salute-Palace.h34951495.Hotel-Information) > > [All Inclusive Resorts and Hotels in Albania](https://www.expedia.ca/Destinations-In-Albania-All-Inclusive-Hotel.0-0-d2-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Zen Hotel Quito](https://www.expedia.ca/Quito-Hotels-9D-Hotel-Quito.h69355575.Hotel-Information) ### Flights > [Flights from Mississauga (YYZ) to Charlotte (CLT)](https://www.expedia.ca/lp/flights/yyz/clt/toronto-to-charlotte) > > [Flights from SeaTac (SEA) to Victoria (YWH)](https://www.expedia.ca/lp/flights/sea/ywh/seattle-to-victoria) > > [Flights from Goffs (YHZ) to Arlington (DCA)](https://www.expedia.ca/lp/flights/yhz/dca/halifax-to-washington) ### Cars ### Packages > [All inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [United States Capitol](https://www.expedia.ca/United-States-Capitol-Capitol-Hill.d503260.Vacation-Attraction) ### General > [Visit Minatomirai](https://www.expedia.ca/Yokohama-Minatomirai.dx6048261) > > [Visit Charente-Maritime](https://www.expedia.ca/Charente-Maritime.dx6053055)