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Fato Hotel

3.5 star property
Travelers can take a refreshing plunge in the outdoor pool, try their luck at the arcade games, or savor a delicious meal at Rio Tinto restaurant

Choose dates to view prices

In downtown Querétaro, Fato Hotel blends modern comforts with rich history. Guests enjoy the outdoor pool and dine at Rio Tinto restaurant for breakfast and dinner. The arcade/game room offers entertainment. Free WiFi and attentive staff enhance the welcoming atmosphere.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 360 per pet, per night, plus a deposit of MXN 500 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 360 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Frequently asked questions

Does Fato Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Fato Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Fato Hotel on May 28, 2026 start from CA $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fato Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 360 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Fato Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fato Hotel?

Check-out is at noon.

Where is Fato Hotel located?

Located in Downtown Querétaro, this hotel is within 1 mi (2 km) of Alameda Hidalgo Park, Mercado Artesanal Querétaro, and Temple of San Agustin. Templo de Santo Domingo and Querétaro Museum of Art are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 449 out of 790 reviews
Rating 8 - Good. 254 out of 790 reviews
Rating 6 - Okay. 59 out of 790 reviews
Rating 4 - Poor. 13 out of 790 reviews
Rating 2 - Terrible. 15 out of 790 reviews

Reviews

Verified

8/10 Good

Lorena

Liked: Amenities, property conditions & facilities
Clean, friendly, close to airport
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rosabely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
TODO EXCELENTE
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
GENIAL
Stayed 1 night in Mar 2023
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nancy Guadalupe Vivanco

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Oct 2024
Verified

8/10 Good

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, muchas gracias.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Un buen lugar para quedarse en viaje de negocios. Tiene todo lo necesario.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida del restaurante sin sabor
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Es la segunda vez que nos quedamos y seguimos encantados con el lugar, muy limpio y las habitaciones bastante amplias
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Daniel Isaac

Liked: Room comfort
Disliked: Staff & service
Muy mala experiencia. No hay agua caliente y nos dijeron que mejor desocupáramos la habitación porque no iba haber agua caliente. Fany en recepción nos dijo que a qué hora desocupábamos en lugar de tratar de resolver el problema. Prácticamente nos corrieron y nos faltaban dos noches de nuestro hospedaje.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy lindo
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Yasmin

Liked: Cleanliness, property conditions & facilities
La habitación bien, solo que se escucha mucho el ruido de las habitaciones contiguas... la alberca estaba super fría y sucia.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
La alberca fria
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lucila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones cómodas y limpias. Tienen vidrios dobles en las ventanas para aislar el ruido de la calle, pero entre las habitaciones se escuchan los otros huéspedes. La alberca fue una desilusión total. En las fotos se ve muy bonita y por eso nos decidimos por este hotel, pero no cuentan con calefacción y el agua estaba muy fría, además se veía sucia. Ni siquiera estaba en el nivel correspondiente, se veía hasta la marca de que el agua estaba muy abajo. En general los empleados son muy amables, en todo momento nos trataron bien y la comida del restaurante nos gustó.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Angeles

Liked: Cleanliness, amenities, property conditions & facilities
Habitación insonora lo que se agradece
Stayed 1 night in Nov 2025
Verified

6/10 Okay

GUILLERMO GERARDO

Disliked: Room comfort

De paso

Cama incomoda. Rechinaba mucho. Baño con paredes viejas. Personal poco servicial
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Antonio

Liked: Cleanliness
No servía el elevador.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

YURITHZI

Liked: Cleanliness, staff & service
Todo estuvo perfecto a excepción de que no funcionaba el elevador
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No servía el elevador y según que va para largo. El único inconveniente sería eso
Stayed 1 night in Oct 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Ubicación ideal para moverse en vías principales de Qro
Stayed 1 night in Jun 2025
Verified

4/10 Poor

JAIME

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
llegue a la hora de mi reserva, la habitación no estaba disponible y tuve que esperar, cuando me dieron acceso, note que no había, ni jabones, ni toallas: A la mañana siguiente de mi alojamiento siendo las 9.15 am la camarera toco la puerta e inmediatamente quiso abrir la puerta con brusquedad aun cuándo estaba puesto el colgante de no molestar. el pasillo de acceso elevadores, con goteras y pisos encharcados.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estancia

excelente servicio de todo el personal, muy atentos a todo lo necesario
Stayed 1 night in Aug 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, amenities, property conditions & facilities
En general bien
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Manuel Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calidad en franca caída

Quinta vez que me quedo en este hotel, regresaba porque era de buena calidad por el precio que cobran. Pero en esta ocasión las habitaciones olían horrible por un canal de aguas negras que hay detrás. Lo reporté dos veces durante mi estancia. tampoco funcionaba bien las llave mezcladora de la regadera. Lo peor fue que cuando le reporté esto a la gerente de forma muy amable al finalizar mi estancia, ella prácticamente me acuso de mentiroso, por que dijo que había mandado a su personal a arreglar y no le informaron del olor. Ni una disculpa me ofreció. No lo recomiendo
Stayed 5 nights in Jul 2025