Title: Hotel West Refugio - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel West Refugio This tranquil retreat offers poolside relaxation and evening cocktails, with loungers for soaking up sunshine by day and starry skies by night. ## Photo gallery for Hotel West Refugio ![34-inch Smart TV with digital channels, TV, Netflix - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/5c466218.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/cc7c6a96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/84bb1edd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, blender, coffee grinder - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/5e6b2e8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![34-inch Smart TV with digital channels, TV, Netflix - Hotel West Refugio (San Juan del Río)](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/64168f1a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel West Refugio, steps from vibrant streets, welcomes travelers with an inviting outdoor pool. Relax on sun loungers, enjoy drinks at the poolside bar, or find quiet moments in the garden and terrace. In-room WiFi keeps everyone connected throughout their stay. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Pet friendly - Free WiFi - Bar - Housekeeping - Kitchen ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Habitación Doble Individual ![Habitación Doble Individual](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/cdb05e3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Doble Individual 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Refrigerator Smart TV Blackout drapes/curtains Down duvet Ceiling fan Private bathroom - 269 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Habitación Familiar ![Habitación Familiar](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/7312e11a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Familiar ### Highlights Individually furnished Individually decorated Refrigerator Smart TV Blackout drapes/curtains Down duvet Ceiling fan Private bathroom - 270 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Habitacion Estandar (Pet Friendly) ![Down comforters, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/c44a2929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Estandar (Pet Friendly) 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Refrigerator Smart TV Blackout drapes/curtains Down duvet Ceiling fan Private bathroom - Sleeps 2 - 2 Twin Beds ### View all photos for Habitación Queen Size ![Habitación Queen Size](https://images.trvl-media.com/lodging/40000000/39650000/39650000/39649911/3f962815.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Queen Size ### Highlights Individually furnished Individually decorated Refrigerator Smart TV Blackout drapes/curtains Down duvet Ceiling fan Private bathroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3750000/3748000/3747989/d1d4a0dd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Mirabel Downtown Querétaro - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,190 reviews [](https://www.expedia.ca/Queretaro-Hotels-Hotel-Mirabel.h3747989.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=ce180f6e-cd4b-486e-aadd-a6bfbf7d37ee&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; Mexican cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5370000/5360400/5360392/9ca98662_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Villa Mexicana Golf Resort El Pueblito - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 100 reviews CA $131 CA $157 total includes taxes & fees Feb 12 - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.2 Very good 986 reviews CA $79 CA $94 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Queretaro-Hotels-City-Express-Queretaro.h990124.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=2931&destination=Querétaro (and vicinity)&destType=MARKET&latLong=20.589217,-100.388626&searchId=ce180f6e-cd4b-486e-aadd-a6bfbf7d37ee&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-West-Refugio.h39649911.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueretaro-Hotels-Hotel-West-Refugio.h39649911.Hotel-Information) ## About the area Centro Histórico, a neighborhood in San Juan del Río, is home to Hotel West Refugio. Cavas Freixenet and San Gil Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tequisquiapan Handicraft Market and Ezequiel Montes Street Market. Looking to enjoy an event or a game while in town? See what's going on at Los Conspiradores Baseball Stadium, or consider a night out at Alma de Agua Events. [Visit our San Juan del Río travel guide](https://www.expedia.ca/San-Juan-Del-Rio.dx10531) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.38046%2C-99.99775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UOvLVYCuAR-bAABLQeaHTQluZfw=) Cto. el Molino Centro, San Juan del Río, QUE, 76800 ### What's nearby - ![Los Arcos, Monument in Santiago de Querétaro.](https://images.trvl-media.com/place/6337910/72d070ec-65e5-491e-acbe-8ef05c822b42.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aqueduct of Santiago de Querétaro 57 min drive \- 67.5 km - Senor del Sacro Monte Temple 9 min walk \- 0.8 km - Nuestra Senora de Guadalupe Church 14 min walk \- 1.2 km - Fundadores Square 14 min walk \- 1.2 km - TecMilenio University San Juan del Rio Campus 4 min drive \- 1.9 km ### Getting around - Queretaro Intl. Airport (QRO) 42 min drive ### Restaurants - Finca Santa Veracruz 11 min walk - McDonald's 13 min walk - Il Corridoio 11 min walk - The Italian Cofee Company 10 min walk - Carnitas Estilo Michoacán 18 min walk ## About this property ### Hotel West Refugio Hotel located in Centro Histórico Take advantage of a poolside bar, a terrace, and a garden at Hotel West Refugio. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. Additional perks include: - An outdoor pool along with sun loungers - Smoke-free premises Room features All guestrooms are individually furnished, and include comforts such as first-run movies, in addition to amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with showers and shampoo - 34-inch Smart TVs with Netflix, streaming services, and digital channels - Communal kitchens, refrigerators, and microwaves ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/50000000/49190000/49183500/49183429/585e368b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Juan Park San Juan del Río - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 536 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=49183429&PinnedHotelID=49183429&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/49000000/49000000/48991200/48991174/228f079e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel O Puente San Juan del Río - Pool - Breakfast included - Kids pool - Parking included 7.2 Good 128 reviews CA $49 CA $59 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=48991174&PinnedHotelID=48991174&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/37000000/36490000/36485700/36485673/90adcfc8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Misión Express San Juan Del Río San Juan del Río - Breakfast included - Pet friendly - Parking included - Free WiFi 8.2 Very good 669 reviews CA $84 CA $100 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=36485673&PinnedHotelID=36485673&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/39000000/38100000/38097100/38097039/6633aa9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Express San Juan del Río San Juan del Río - Pool - Breakfast included - Kids pool - Parking included 9.0 Wonderful 319 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=38097039&PinnedHotelID=38097039&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/75000000/74100000/74095600/74095599/ae513ab2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Brök San Juan del Río San Juan del Río - 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Parking included - Free WiFi 10 Exceptional 1 review CA $128 CA $153 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=119507317&PinnedHotelID=119507317&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=39649911&PinnedHotelID=39649911&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=39649911,49183429,48991174,36485673,38097039) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Limited onsite parking - Onsite parking options include a garage ### Food and drink - A bar/lounge - A poolside bar ### Things to do - Outdoor pool ### Family friendly - In-room microwave - In-room refrigerator - Outdoor pool ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 34-inch smart TV with digital channels - First-run movies - Netflix - Streaming services ### Food and drink - Blender - Coffee grinder - Ice maker - Microwave - Paper towels - Refrigerator - Restaurant dining guides - Shared kitchen access ### More - Access via exterior corridors - Ceiling fan - Desk - Individual decor - Individual furnishings - Portable fan - Window screens ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 11:00 PM Early check-in subject to availability Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available ### Special check-in instructions The property charges 5 percent for credit card payments The front desk is open daily from 7:00 AM - 11:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Hotel West Refugio Hotel Hotel West Refugio San Juan del Río Hotel West Refugio Hotel San Juan del Río ## Frequently asked questions ### Does Hotel West Refugio have a pool? ### How much does it cost to stay at Hotel West Refugio? ### Is Hotel West Refugio pet-friendly? ### How much is parking? ### What time is check-in at Hotel West Refugio? ### What time is check-out at Hotel West Refugio? ### Where is Hotel West Refugio located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel West Refugio Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 10 Location ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 64 8 - Good 9 6 - Okay 5 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Marivel Jul 14, 2025 Liked: Amenities Had a great time. Staff was great. ##### Marivel Stayed 1 night in Jul 2025 ### 8/10 Good #### martha Jun 29, 2024 Liked: Cleanliness, staff & service #### Cute friendly affordable full kitchen small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need. ##### martha Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Miguel Oct 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio. ##### Miguel Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Mónica Nov 21, 2025 Muy Buen servicio ##### Mónica Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ana María Nov 7, 2025 Liked: Cleanliness, staff & service, amenities Limpieza ##### Ana María Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Juan Carlos Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Está original el concepto y muy limpio Nos gustó bastante ##### Juan Carlos Stayed 1 night in Oct 2025 ### 10/10 Excellent #### MARIA DE LA LUZ Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy agradable La alberca es súper pequeña y no climatizada.. ##### MARIA DE LA LUZ Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rincón agradable Atención amable y precisa del personal, instalaciones muy amenas. Excelente concepto country. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Cristopher Jun 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente propiedad, ya es la segunda vez que me hospedo y es muy comoda ##### Cristopher Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Javier Isaias Jun 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar muy bonita, la tematica le da originalidad y el personal muy amable en todo momento. ##### Javier Isaias Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Fernando Alonso May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente Ubicación y Decoración ##### Fernando Alonso Stayed 1 night in May 2025 ### 10/10 Excellent #### Ingrid Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien. ##### Ingrid Stayed 1 night in Apr 2025 ### 10/10 Excellent #### PATRICIA Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Esta lindo el lugar ##### PATRICIA Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Enrique Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amables y atentos ##### Enrique Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christian Feb 17, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### El viejo oedte Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable. ##### Christian Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Fabian Feb 13, 2025 Liked: Amenities Muy buena por aceptar perritos!!! ##### Fabian Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Dennise Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilidad Esta muy comodo y muy tranquilo, se duerme muy agusto ##### Dennise Stayed 1 night in Jan 2025 ### 8/10 Good #### María Eugenia Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo bien. Lo único que falta por mejorar es que no te cobren un porcentaje por pagar con tarjeta de crédito. ##### María Eugenia Stayed 1 night in Jan 2025 ### 8/10 Good #### Alberto Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen punto intermedio para descansar Muy tranquilo, para descansar. ##### Alberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Marco Antonio Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar súper bonito y tranquilo para descansar, todo muy cómodo, cubre todas las necesidades. El personal muy amable. ##### Marco Antonio Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Cristopher Nov 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities El lugar es increíble, muy temático y acoger sinceramente no dudaría en volver ##### Cristopher Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Francisco Javier Nov 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Esta muy bonito todo ##### Francisco Javier Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Avelino Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Como reseña, me hospede en este hotel hace casi 1 año y olvidamos un monedero, regrese a hospedarme este año y aun conservaban el monedero de forma intacta con documento, billetes y monedas, quede sorprendido de la honestidad de ese lugar, super recomendable. ##### Avelino Stayed 1 night in Oct 2024 ### 10/10 Excellent #### José María Oct 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel y atención de calidad. ##### José María Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Zabdi Sep 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es bastante tranquilo y se siente mucha paz ##### Zabdi Stayed 1 night in Sep 2024