Hotel West Refugio

Property class: 2

Choose dates to view prices

At Hotel West Refugio, you can look forward to a poolside bar, a terrace, and a garden. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Doble Individual

A bedroom with two wooden beds, a ceiling fan, a desk with a chair, and a small table with a vase of flowers.

Habitación Doble Individual

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Familiar

A bedroom with a bed, a desk, a chair, a ceiling fan, and a nightstand with a lamp.

Habitación Familiar

  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitacion Estandar (Pet Friendly)

A room with two beds, a ceiling fan, a wooden door, and a rug.

Habitacion Estandar (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Queen Size

A bedroom with a bed, a desk, a chair, a ceiling fan, a wooden chair, a small table with a vase of flowers, and a rug.

Habitación Queen Size

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Centro Histórico, a neighborhood in San Juan del Río, is home to Hotel West Refugio. Cavas Freixenet and San Gil Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Tequisquiapan Handicraft Market and Ezequiel Montes Street Market. Looking to enjoy an event or a game while in town? See what's going on at Los Conspiradores Baseball Stadium, or consider a night out at Alma de Agua Events. Visit our San Juan del Río travel guide
Map
Cto. el Molino Centro, San Juan del Río, QUE, 76800

What's nearby

  • Senor del Sacro Monte Temple
    9 min walk - 0.8 km
  • Nuestra Senora de Guadalupe Church
    14 min walk - 1.2 km
  • Fundadores Square
    14 min walk - 1.2 km
  • TecMilenio University San Juan del Rio Campus
    7 min drive - 4.9 km
  • Corregidora Stadium
    45 min drive - 66.7 km

Getting around

  • Queretaro Intl. Airport (QRO)
    42 min drive

Restaurants

  • Finca Santa Veracruz
    11 min walk
  • Carl’s Jr.
    10 min walk
  • Burger King
    10 min walk
  • Blue Java Coffee
    11 min walk
  • Desayunos DoñiLau
    6 min walk

About this property

Hotel West Refugio

  • Hotel located in Centro Histórico
  • Take advantage of a poolside bar, a terrace, and a garden at Hotel West Refugio. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
  • Additional perks include:
    • An outdoor pool along with sun loungers
    • Smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and include comforts such as first-run movies, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • 34-inch Smart TVs with Netflix, streaming services, and digital channels
    • Communal kitchens, refrigerators, and microwaves

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Frequently asked questions

Does Hotel West Refugio have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hotel West Refugio?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Hotel West Refugio on Oct 30, 2026 start from CA $66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel West Refugio pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Hotel West Refugio?

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel West Refugio?

Check-out is at 1:00 PM.

Where is Hotel West Refugio located?

Located in Centro Histórico, this hotel is within a 15-minute walk of Senor del Sacro Monte Temple and Nuestra Senora de Guadalupe Church. Fundadores Square and TecMilenio University San Juan del Rio Campus are also within 2 mi (3 km).

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Reviews

Hotel West Refugio Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 70 out of 91 reviews
Rating 8 - Good. 12 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
Had a great time. Staff was great.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Cute friendly affordable full kitchen

small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ameno el espacio, confortable, lindo y acorde al precio.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal, familiar, seguro y gran ubicación.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y el personal muy atento. Todo está muy limpio. Es toda la experiencia vaquera ajúa!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
En general, tuve una muy buena estancia. El hotel está muy limpio, eso es impecable. La cama también es muy buena, se duerme bien y es cómoda. El personal es muy amable, incluso me ofrecieron guardar el coche, lo cual se agradece. La cocina exterior está muy bien equipada, casi como algo semi-profesional, con todo lo necesario. Por otro lado, esperaba una experiencia más “western” en la habitación. Afuera sí hay ambiente, pero dentro es bastante simple. La decoración no siempre es coherente (la silla plegable, la lámpara), y al final no se siente mucho el concepto. Un detalle importante: los enchufes están detrás del buró, nada práctico para cargar el teléfono. Y la puerta del baño pega contra la pared, lo que puede hacer ruido por la noche. La piscina está bien, pero el agua estaba muy fría (en marzo), así que no se pudo aprovechar. En resumen, es un hotel agradable, muy limpio y bien atendido, pero le falta un poco más de ambientación en las habitaciones para que la experiencia sea completa.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy limpia y resultó funcional para la estadía que tuvimos, sobre todo porque viajo con mis perros y a veces es difícil encontrar lugares que se puedan adaptar a ellos. El personal siempre estuvo atento a nuestras necesidades y la ubicación también es accesible. En general todo muy bien 😉
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Muy bien ubicado, habitaciones limpias y cómodas
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Muy Buen servicio
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Limpieza
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Está original el concepto y muy limpio Nos gustó bastante
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable

La alberca es súper pequeña y no climatizada..
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rincón agradable

Atención amable y precisa del personal, instalaciones muy amenas. Excelente concepto country.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente propiedad, ya es la segunda vez que me hospedo y es muy comoda
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonita, la tematica le da originalidad y el personal muy amable en todo momento.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Ubicación y Decoración
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Esta lindo el lugar
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y atentos
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

El viejo oedte

Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities
Muy buena por aceptar perritos!!!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

Esta muy comodo y muy tranquilo, se duerme muy agusto
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien. Lo único que falta por mejorar es que no te cobren un porcentaje por pagar con tarjeta de crédito.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen punto intermedio para descansar

Muy tranquilo, para descansar.
Stayed 1 night in Dec 2024