Title: Novotel Queenstown Lakeside (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=911529&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Queenstown Lakeside Relax by taking a dip into relaxation with our soothing spa tub and delicious breakfast options. ## Photo gallery for Novotel Queenstown Lakeside ![Exterior - Novotel Queenstown Lakeside (Queenstown)](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/dfe15e8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Skiing - Novotel Queenstown Lakeside (Queenstown)](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/44fc4d2d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served - Novotel Queenstown Lakeside (Queenstown)](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/f1092123.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private spa tub - Novotel Queenstown Lakeside (Queenstown)](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/34c4e5d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Novotel Queenstown Lakeside (Queenstown)](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/d4686bb1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Queenstown City Centre, Novotel Queenstown Lakeside offers an upscale eco-certified haven. Enjoy a rejuvenating soak in the spa tub, then savor breakfast at Elements or grab a drink at the bar. Cycling enthusiasts will love exploring nearby trails while others can unwind in the garden or stay active with gym access and bike rentals. ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Free WiFi - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Double Room, 2 Double Beds, Lakeside ![Double Room, 2 Double Beds, Lakeside](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/966a0275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds, Lakeside 8.4 Very good 11 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Separate bedroom Hair dryer - Partial lake view - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/88232694.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.6 Excellent 24 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Separate bedroom Hair dryer - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/88232694.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 7.4 Good 9 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Hair dryer Shower/tub combination - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/ec3aa2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.2 Very good 20 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Separate bedroom Hair dryer - Mountain view - 291 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/eb95a48f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 8.6 Excellent 26 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Separate bedroom Hair dryer - Mountain view - 291 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/1932b154.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 8.6 Excellent 63 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Separate bedroom Hair dryer - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Lakeside ![Room, 1 King Bed, Lakeside](https://images.trvl-media.com/lodging/1000000/920000/911600/911529/1f901cf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lakeside 9.2 Wonderful 7 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu Separate bedroom Hair dryer - Partial lake view - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69690000/69681000/69680960/61ec62fb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Queenstown Remarkables Park by IHG Frankton - 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Kitchen - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 3 reviews CA $325 CA $375 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Arthurs-Point-Hotels-Swiss-Belvillas-Coronet-Peak.h121400457.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=180018&destination=Queenstown&destType=MARKET&latLong=-45.031799,168.659088&searchId=1f39acd2-bce1-4491-a53f-8c0a46d9808c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-Novotel-Queenstown-Lakeside.h911529.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FQueenstown-Hotels-Novotel-Queenstown-Lakeside.h911529.Hotel-Information) ## About the area Located on a lake, Novotel Queenstown Lakeside is in Queenstown City Centre, a walkable area in Queenstown with good shopping. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's activities can be experienced at Fear Factory Queenstown and TSS Earnslaw Steamship. Traveling with kids? Consider Cookie Time and Underwater Observatory. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. [Visit our Queenstown travel guide](https://www.expedia.ca/Queenstown.dx180018) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-45.03357%2C168.66197&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Sj9I7t2irqTZB6TM_g_KhmjH4Nw=) Corner of Earl and Marine Parade, Queenstown, 9348 ### What's nearby - ![Landscape of Queenstown, New Zealand](https://images.trvl-media.com/place/553248621532608300/febababa-a228-4cc5-b1c7-c2b9b2c8b9af.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queenstown Mall 2 min walk \- 0.2 km - ![Queenstown Beach which includes a lake or waterhole, a pebble beach and bird life](https://images.trvl-media.com/place/6226404/4de209b5-8eee-452b-9b06-5c3c925b4b17.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queenstown Beach 2 min walk \- 0.2 km - ![Queenstown Gardens which includes a bridge and a pond](https://images.trvl-media.com/place/508184/f21bd720-7c56-4576-95d8-d46a634790e9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Queenstown Gardens 2 min walk \- 0.2 km - ![TSS Earnslaw Steamship featuring a sandy beach, picnicking and a bay or harbour](https://images.trvl-media.com/place/502449/a0ff21e5-075f-489f-9414-d9d4db465831.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) TSS Earnslaw Steamship 5 min walk \- 0.5 km - ![Skyline Gondola featuring a bay or harbour and a coastal town](https://images.trvl-media.com/place/502443/82b666ed-65dd-4e7f-9f62-ae9c46c2c37a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Skyline Queenstown 10 min walk \- 0.9 km ### Getting around - Queenstown Intl. Airport (ZQN) 13 min drive ### Restaurants - Novotel Queenstown Lakeside 2 min walk - Cookie Time 3 min walk - Odd Saint 2 min walk - Starbucks 3 min walk - Botswana Butchery 2 min walk ## About this property ### Novotel Queenstown Lakeside Upscale family-friendly hotel located in Queenstown City Centre A garden, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Novotel Queenstown Lakeside. Adventurous travelers may like the cycling at this hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Elements, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a gym. Other perks at this hotel include: - Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge) - An electric car charging station, express check-out, and express check-in - Babysitting (surcharge), a porter/bellhop, and a TV in the lobby - Guest reviews speak highly of the breakfast, helpful staff, and location Room features All 273 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Childcare services and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 21-inch LCD TVs with streaming services and satellite channels - Balconies or patios, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/50000/48800/48773/718b9642.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Hotel Queenstown Queenstown City Centre - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,003 reviews CA $294 CA $338 total includes taxes & fees Mar 14 - Mar 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=48773&PinnedHotelID=48773&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42010000/42004700/42004669/9fdcc597.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Queenstown by IHG Queenstown City Centre - 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Mar 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=59194834&PinnedHotelID=59194834&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=911529&PinnedHotelID=911529&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=911529,48773,42004669,69589,10842) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Ski shuttle nearby - Valet parking on site (NZD 50 per night; includes in/out privileges) - Limited onsite valet parking ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 37 for adults and NZD 19 for children - A bar/lounge - A restaurant ### Restaurants on site - Elements ### Things to do - Bicycle rentals - Bicycle storage - Gym - Hot tub - Ski passes - Ski storage - TV in common areas ### Family friendly - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 646 square feet of conference space - Business center - Meeting room ### Outdoors - Garden - In a nature reserve - In the mountains - On a lake - Picnic area - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchairs on site ### More - 1 building - 4 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1987 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Fireplace in lobby - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 21-inch LCD TV with satellite channels - Streaming services ### Food and drink - 24-hour room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Free daily newspapers - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 5:30 AM Early check-in subject to availability An early check-in fee will be charged Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The property charges 2 percent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 15 and younger eat free breakfast Rollaway/extra beds are available for NZD 20 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 100 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately NZD 37 for adults and NZD 19.00 for children - Valet parking fee: NZD 50 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: NZD 20 per day - Credit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve access to the heated pool This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a smoke detector and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Lakeside Novotel Lakeside Novotel Queenstown Novotel Lakeside Novotel Lakeside Hotel Novotel Lakeside Hotel Queenstown Novotel Lakeside Queenstown Novotel Queenstown Novotel Queenstown Lakeside Queenstown Lakeside Queenstown Novotel Novotel Gardens Queenstown Novotel Queenstown Lakeside Hotel Queenstown Novotel Queenstown Lakeside Hotel Novotel Queenstown Lakeside Hotel Novotel Queenstown Lakeside Queenstown Novotel Queenstown Lakeside Hotel Queenstown ## Frequently asked questions ### Is Novotel Queenstown Lakeside pet-friendly? ### How much does it cost to stay at Novotel Queenstown Lakeside? ### How much is parking? ### What time is check-in at Novotel Queenstown Lakeside? ### What time is check-out at Novotel Queenstown Lakeside? ### Where is Novotel Queenstown Lakeside located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Queenstown Lakeside Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 10 Location ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 537 8 - Good 305 6 - Okay 116 4 - Poor 25 2 - Terrible 20 ## Reviews ### 8/10 Good #### Simon Jan 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing location, good size rooms, comfortable bed, friendly staff, very close to cafes, restaurants and attractions. ##### Simon Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Andrew Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, close to dinning, beach and park. ##### Andrew Stayed 1 night in Jan 2026 ### 6/10 Okay #### Vicky Feb 5, 2026 Liked: Cleanliness, amenities It needs an update, especiallythe bathroom. The staff were really nice. ##### Vicky Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Nik Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Spotless and super convenient location ##### Nik Stayed 1 night in Dec 2025 ### 6/10 Okay #### Tracy Jan 15, 2026 Great location and excellent customer service. But facility is a bit old in the room we stayed. ##### Tracy Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Biljana Dec 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location - convenient and central. Friendly staff. Safe location. Recommend and will stay again. ##### Biljana Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ramesh Jan 10, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was ok but could have been better. Good location, service was excellent, especially Jake from Concierge, who did an outstanding job by providing alternative option for us to visit Milford sound when no one was able to do it. Breakfast was excellent and the location was very convenient. ##### Ramesh Stayed 3 nights in Jan 2026 ### 8/10 Good #### James Dec 10, 2025 Liked: Cleanliness, amenities The room was a bit tired but the staff throughout the hotel were great, helpful and always friendly and welcoming! ##### James Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Maree Nov 13, 2025 Liked: Cleanliness, amenities Very clean and friendly staff ##### Maree Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Howard Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Novotel was a nice hotel. Friendly staff. It suited our needs. It was walking distance to the lake and shopping. We felt safe walking out at night. The room was clean and had a small walkout balcony. Would definiteky stay there again. ##### Howard Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Susan Jan 16, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was immaculate, lots of complimentary toiletries, lovely fluffy towels including huge bath sheets; both beds had 4 pillows and nice light duvet for time of year; good supply of multiple blends of tea and coffee; plenty wardrobe and drawer space; ate at restaurant last night, meal very nice and reasonably priced. Due to mobility issues, on booking l asked for a ground floor room with a walk in shower and this request was fulfilled. Thank you for a wonderful stay during our visit to Queenstown, New Zealand. ##### Susan Stayed 2 nights in Jan 2026 ### 8/10 Good #### Anne-Maree Nov 3, 2025 Liked: Cleanliness, amenities Friendly and helpful staff and excellent amenities. A lovely hotel to stay in. Very relaxing ##### Anne-Maree Stayed 2 nights in Nov 2025 ### 8/10 Good #### Martin Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Novotel had a nice charm to it. The location was perfect and all the staff we came across were very friendly and helpful. ##### Martin Stayed 5 nights in Oct 2025 ### 8/10 Good #### Carl Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in a great location. ##### Carl Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Julie Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, so helpful and friendly. The property is in an excellent location. ##### Julie Stayed 4 nights in Oct 2025 ### 8/10 Good #### Aaron Nov 30, 2025 Liked: Staff & service Disliked: Property conditions & facilities Pros: great central location, good views, front desk and concierge friendly and helpful. Cons: carpet seen better days, bathroom needed an upgrade, paid "barrista coffee" at breakfast undrinkable. ##### Aaron Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Shane Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is exceptional, right next to the lake and Queenstown Gardens. A short walk to town, and our room had the most amazing view. Cannot wait to return. ##### Shane Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Christopher Sep 3, 2025 Liked: Cleanliness, staff & service, amenities Location was amazing, seemed a little run down. Overall great location. ##### Christopher Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### RAMESH MOHAN Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location, room is comfy, service was wonderful, breakfast was excellent ##### RAMESH MOHAN Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Roxanne Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the mountain view from our room. ##### Roxanne Stayed 1 night in Sep 2025 ### 8/10 Good #### Ho Kyung Nov 7, 2025 Liked: Cleanliness, amenities Clean but showing its age. Friendly staffs ##### Ho Kyung Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### sean Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff go above and beyond to help the guests, extremely impressed by the extra efforts that staff went to when an elderly couple in the restaurant needed assistance, big shout out to Nancy (hope I got her name right) with helping this couple out, and while doing so she didn't miss a beat with attending to the rest of the guests. Highly recommend the restaurant. ##### sean Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Brooke Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice large bed, tidy room with great amenities. Close walking distance to town & lake. Would happily stay again ![](https://a.travel-assets.com/ugc/hotel-reviews/00d5207c-170e-4a57-b89b-dd308b5e9dac-1756924459576.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brooke Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Emma Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location is great, friendly staff, nice amenities ##### Emma Stayed 4 nights in Jul 2025 ### 8/10 Good #### nadine Oct 24, 2025 \- even though slightly outdated, Great spot, great views, good facilities, room serviced every day. Parking is an issue - very expensive to park at hotel or on streets close by. ![](https://a.travel-assets.com/ugc/hotel-reviews/b9d340dd-6d50-4b46-a09a-12fe00b471ee-1761292183179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f99c1271-fb77-4104-a9d7-f686af2b6be5-1761292192053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e158d13-fa5d-441a-b704-cc2884d3ad92-1761292189767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07e685d6-1657-4dc0-a5ac-b0b6ef61075b-1761292191558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### nadine Stayed 8 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Downtown Ottawa](https://www.expedia.ca/5Star-Downtown-Ottawa-Ottawa-Hotels.s50-n6057857-0.Travel-Guide-Filter-Hotels) > > [Vacation Homes Snyder](https://www.expedia.ca/Snyder-Private-Vacation-Homes.d553248634998745009-aaPrivateVacationHomes.Travel-Guide-Accommodation) > > [Quest Queenstown](https://www.expedia.ca/Queenstown-Hotels-Quest-Queenstown.h68050627.Hotel-Information) > > [Farmstay Valley Mills](https://www.expedia.ca/Valley-Mills-Agritourism.d3000459350-aaAgritourism.Travel-Guide-Accommodation) > > [Hotels in Collingwood](https://www.expedia.ca/Collingwood-Hotels.d11938.Travel-Guide-Hotels) > > [Stegerbräu](https://www.expedia.ca/Radstadt-Hotels-Stegerbrau.h55502379.Hotel-Information) > > [Hotels in Panmure Island](https://www.expedia.ca/Panmure-Island-Hotels.d3000425389.Travel-Guide-Hotels) > > [Quest Dunedin](https://www.expedia.ca/Dunedin-Hotels-Quest-Dunedin.h1741583.Hotel-Information) > > [Spa Hotels in Saskatchewan](https://www.expedia.ca/Destinations-In-Saskatchewan-Spa-Hotel.0-0-d11191-tSpaHotel.Hotel-Filter-Destinations) > > [Hotels & Resorts for Couples in Collegeville](https://www.expedia.ca/Collegeville-Hotels-Couples-Resorts-Hotels.0-0-d6525-tCouplesResortsHotels.Travel-Guide-Filter-Hotels) > > [3 Bedroom Oceanfront Luxury Condo - Sand Dollar Iii, 404](https://www.expedia.ca/St-Augustine-Hotels-3-Bedroom-Oceanfront-Luxury-Condo-Sand-Dollar-Iii.h44036132.Hotel-Information) > > [11th Avenue Hostel](https://www.expedia.ca/Denver-Hotels-11th-Avenue-Hostel.h111888694.Hotel-Information) > > [The Whitehouse](https://www.expedia.ca/Smiths-Falls-Hotels-The-Whitehouse.h48747311.Hotel-Information) > > [Hotels in Old Orchard Beach](https://www.expedia.ca/Old-Orchard-Beach-Hotels.d9256.Travel-Guide-Hotels) ### Flights > [Flights from Colorado Springs (COS) to Dorval (YUL)](https://www.expedia.ca/lp/flights/cos/yul/colorado-springs-to-montreal) > > [Flights from Nouaceur (CMN) to Arusha (ARK)](https://www.expedia.ca/lp/flights/cmn/ark/casablanca-to-arusha) > > [Flights from Nashville (BNA) to Vadodara (BDQ)](https://www.expedia.ca/lp/flights/bna/bdq/nashville-to-vadodara) > > [Flights from Hounslow (LHR) to Cerklje na Gorenjskem (LJU)](https://www.expedia.ca/lp/flights/lhr/lju/london-to-ljubljana) > > [Flights from Hounslow (LHR) to Caselle Torinese (TRN)](https://www.expedia.ca/lp/flights/lhr/trn/london-to-turin) > > [Flights from Powell River (YPW) to Calgary (YYC)](https://www.expedia.ca/lp/flights/ypw/yyc/powell-river-to-calgary) > > [Flights from Deer Lake (YDF) to Dubai (DXB)](https://www.expedia.ca/lp/flights/ydf/dxb/deer-lake-to-dubai) > > [Flights from Santa Monica (SMO) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/smo/lax/santa-monica-to-los-angeles) ### Cars > [pickup Car Rentals in Los Angeles](https://www.expedia.ca/Pickup-Car-Rentals-In-Los-Angeles.d178280-tPickup.Car-Rental-Guide-Class) > > [Hertz Car Rentals In Redcliff](https://www.expedia.ca/Hertz-Car-Rentals-In-Redcliff.d3000009004-c40.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Kiawah Island](https://www.expedia.ca/Things-To-Do-In-Kiawah-Island.d10856.Travel-Guide-Activities) ### General