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Susurros del Corazón Auberge Resorts

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Susurros del Corazón Auberge Resorts

Ocaso - Four Bedroom Beach Casa with Pool | Terrace/patio
Exterior
Separate tub and shower, deep soaking tub, rainfall showerhead, slippers
2 restaurants, breakfast served
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Hot tubHot tubHot tub
  • SpaSpaSpa
The price is CA $1,192
CA $1,703 total
includes taxes & fees
9 Jun - 10 Jun

Check out the area

Map
Desarrollo El Banco, Carretera a La Cruz de Huanacaxtle Km 14, Punta de Mita, NAY, 63734
  • Popular LocationPunta de Mita Beach5 min walk
  • Popular LocationDestiladeras Beach7 min drive
  • Popular LocationPunta Mita Golf Club10 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)44 min drive
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Room options

View all photos for Garden Casita with Plunge Pool

Garden Casita with Plunge Pool | View from room

Garden Casita with Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 1250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite with Plunge Pool

View from room

Garden Suite with Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 1460 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Studio

Oceanview Studio

Oceanview Studio

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Studio - 1 King

Garden Studio - 1 King | View from room

Garden Studio - 1 King

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • 820 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocaso - Four Bedroom Beach Casa with Pool

Ocaso - Four Bedroom Beach Casa with Pool | Terrace/patio

Ocaso - Four Bedroom Beach Casa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 18500 sq ft
  • Ocean view
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds, 4 Twin Beds and 1 Twin Bunk Bed

View all photos for Garden Studio - 2 Queens

Garden Studio - 2 Queens | View from room

Garden Studio - 2 Queens

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • 820 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Casita

Minibar, in-room safe, blackout drapes, iron/ironing board

Garden Casita

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • 1080 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Cliffside Studio (LO-Quetzal/Rio Ground Floor)

Minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Cliffside Studio (LO-Quetzal/Rio Ground Floor)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacifico - Seven Bedroom Beachfront Casa with Pool

Pacifico - Seven Bedroom Beachfront Casa with Pool

Pacifico - Seven Bedroom Beachfront Casa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 18
  • 3 King Beds, 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Four Bedroom Oceanfront Cliffside Villa with Pool

Four Bedroom Oceanfront Cliffside Villa with Pool | Private kitchen

Four Bedroom Oceanfront Cliffside Villa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 5996 sq ft
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Marea - Four Bedroom Ocean View Casa with Pool

Marea - Four Bedroom Ocean View Casa with Pool | Private pool

Marea - Four Bedroom Ocean View Casa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 18355 sq ft
  • Ocean view
  • Sleeps 12
  • 4 King Beds

View all photos for Oceanfront Cliffside Studio (LO-Tortuga/Urraca)

Minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Cliffside Studio (LO-Tortuga/Urraca)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bedroom Oceanfront Cliffside Villa with Hot Tub

Four Bedroom Oceanfront Cliffside Villa with Hot Tub | View from room

Four Bedroom Oceanfront Cliffside Villa with Hot Tub

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 4900 sq ft
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Three Bedroom Resort View Cliffside Villa with Pool

LCD TV

Three Bedroom Resort View Cliffside Villa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

View all photos for Four Bedroom Oceanfront Family Villa with Sky Deck

Four Bedroom Oceanfront Family Villa with Sky Deck | Beach/ocean view

Four Bedroom Oceanfront Family Villa with Sky Deck

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Nido - Four Bedroom Ocean View Casa with Pool

Nido - Four Bedroom Ocean View Casa with Pool | View from room

Nido - Four Bedroom Ocean View Casa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 17500 sq ft
  • Ocean view
  • Sleeps 12
  • 2 King Beds and 4 Queen Beds

View all photos for Oceanfront Cliffside Studio (LO-Quetzal)

Minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Cliffside Studio (LO-Quetzal)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Resort View Cliffside Villa with Hot Tub

Beach/ocean view

Three Bedroom Resort View Cliffside Villa with Hot Tub

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Oceanfront Cliffside Villa with Pool

LCD TV

Three Bedroom Oceanfront Cliffside Villa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 5500 sq ft
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Oceanfront Cliffside Studio (LOP-Tortuga/Urraca)

Minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Cliffside Studio (LOP-Tortuga/Urraca)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanview Casita with Skydeck

View from room

Oceanview Casita with Skydeck

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Garden Suite with Plunge Pool

LCD TV

Two Bedroom Garden Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
  • 2400 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Oceanfront Cliffside Villa with Hot Tub

Beach/ocean view

Two Bedroom Oceanfront Cliffside Villa with Hot Tub

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Oceanview Suite

Two Bedroom Oceanview Suite | View from room

Two Bedroom Oceanview Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 2200 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Oceanfront Cliffside Villa with Pool

LCD TV

Two Bedroom Oceanfront Cliffside Villa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Sol - Five Bedroom Oceanfront Casa with Pool

Sol - Five Bedroom Oceanfront Casa with Pool | Terrace/patio

Sol - Five Bedroom Oceanfront Casa with Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • Sleeps 15
  • 5 King Beds, 4 Queen Beds and 2 Double Beds

View all photos for Two Bedroom Oceanfront Cliffside Villa with Hot Tub

Beach/ocean view

Two Bedroom Oceanfront Cliffside Villa with Hot Tub

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 4100 sq ft
  • Ocean view
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Three Bedroom Oceanfront Family Villa

Beach/ocean view

Three Bedroom Oceanfront Family Villa

Highlights

Furnished balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Oceanfront Studio with Hot Tub (LO-Quetzal 5A)

Minibar, in-room safe, blackout drapes, iron/ironing board

Oceanfront Studio with Hot Tub (LO-Quetzal 5A)

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanview Casita

Minibar, in-room safe, blackout drapes, iron/ironing board

Oceanview Casita

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
  • 1070 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanview Suite

Oceanview Suite

Oceanview Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Ceiling fan
  • 1400 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Walk to Litibu Golf Course

Aerial view

Conrad Punta de Mita

Punta de Mita
On private beach
Pool
Spa
Pet-friendly
9.2 out of 10, Wonderful, (262)
The price is CA $553
CA $724 total
includes taxes & fees
Jun 14 - Jun 15
Conrad Punta de Mita

About the area

Punta de Mita

Located in Punta de Mita, Susurros del Corazón Auberge Resorts is on a private beach. While the natural beauty of Bay of Banderas and Punta de Mita Beach can be enjoyed by anyone, those looking for an activity can check out Punta Mita Golf Club. Discover the area's water adventures with sailing, boat tours, and swimming nearby, or enjoy the great outdoors with ecotours.
Visit our Punta de Mita travel guideOpens in a new window

What's nearby

  • Punta de Mita Beach - 5 min walk
  • El Anclote Beach - 5 min walk
  • Punta de Mita Sea Pool - 7 min drive
  • Destiladeras Beach - 7 min drive
  • Punta Mita Golf Club - 10 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 48 min drive

Restaurants

  • Bluewater Grill - 5 min drive
  • Manatees Pool Lounge - 5 min drive
  • buffet el nopal - Iberostar playa mita premium gol - 10 min drive
  • Árbol - 10 min drive
  • Mezquite - 10 min drive

About this property

Susurros del Corazón Auberge Resorts

Luxury family-friendly hotel
A swim-up bar, a beach bar, and a poolside bar are just a few of the amenities provided at Susurros del Corazón Auberge Resorts. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Indulge in a manicure/pedicure, a deep-tissue massage, and a body treatment at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. The 24-hour gym offers yoga classes and fitness classes; other things to do include beach yoga, beach volleyball, and snorkeling. In addition to designer stores on site and a firepit, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-out, babysitting (surcharge), and concierge services
Room features
All 112 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Childcare services and free infant beds
  • Rainfall showers and deep soaking tubs
  • LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 50 for adults and USD 50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Casamilpa
  • La Boquita
  • Mita

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's club
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Paddleboard
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On a private beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 50 for adults and USD 50 for children
  • Airport shuttle fee: USD 170 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Susurros del Corazón Auberge Resorts Hotel
Susurros del Corazón Auberge Resorts Punta de Mita
Susurros del Corazón Auberge Resorts Hotel Punta de Mita

Frequently asked questions

Does Susurros del Corazón Auberge Resorts have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Susurros del Corazón Auberge Resorts?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Susurros del Corazón Auberge Resorts on Jun 9, 2024 start from CA $1,192.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Susurros del Corazón Auberge Resorts pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Susurros del Corazón Auberge Resorts?

Valet parking is free at this property.

What time is check-in at Susurros del Corazón Auberge Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Susurros del Corazón Auberge Resorts?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Susurros del Corazón Auberge Resorts provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 170 per vehicle applies.

Where is Susurros del Corazón Auberge Resorts located?

Nestled on the beach, this Punta de Mita hotel is within 3 mi (5 km) of Bay of Banderas, Punta de Mita Beach, and Punta de Mita Sea Pool. Punta Mita Golf Club and Destiladeras Beach are also within 6 mi (10 km).

Susurros del Corazón Auberge Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
We hated to leave. Every detail was just perfection.
Stayed 2 nights in Apr 2024

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
5 stars with misses!
There is no in room coffee machine, they brought coffee once a day and the rest of the time is room service. No reception area, the Buddy system is not effective. Would have been nice to receive treats on a daily basis instead of just on the first day. Spa was fabulous, we loved the jacuzzi.
Stayed 3 nights in Dec 2023

10/10 Excellent

menachem m

Stayed 3 nights in Aug 2023

10/10 Excellent

MD

Stayed 5 nights in Jul 2023

10/10 Excellent

mahdees

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in May 2023

6/10 Okay

Fay, Manhattan Beach

Liked: Cleanliness, property conditions & facilities
I will start by saying that my friends and I were excited to try the new hotel. We typically stay at the Four Seasons or St. Regis when we vacation to Punta Mita once a year but love the Auberge properties because of the service and the beautifully designed properties. The property is beautiful, I would even say stunning but the staff and service is lacking the Auberge touch. I assume the property was a five star resort but it felt more like a 3.5 or 4. Our concierge that was assigned to us lacked in customer service and checking in with us, the pool service was slow, the food options are limited and aside from the bartenders, the staff is not friendly and helpful. In addition, they had a conference coming in that bought out the resort so there was a huge push to get everyone out of the resort on our last day. Not only did we feel the lack of service, friendliness but rushed. With other upscale resorts down the street such as Four Seasons and St. Regis, you would think the hotel would try to set themselves apart.
Stayed 4 nights in May 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous but….
This hotel is fabulous. Beautiful room, grounds and beach. Food was good - some things were delicious and some were meh. The staff was great, friendly and helpful. Nice comfortable beach chairs and 3 big pools. Only 59 rooms which kept things intimate. Workout area was small but had new equipment and met our needs. I do have some complaints, tho. First of all, there is a 15% service charge AND a 16% tax on all food and drinks. That’s 31% added to all ready expensive drinks and food. In the restaurants they offer you still or gas water without telling you they charge you for water. The have “house” water, which is free, but they don’t let you know that. At breakfast they offer you pastries without telling you there is a charge for them. It’s like they are offering something free but it’s not free and there’s the additional 31% on top of what they charge! As the hotel is very pricey to begin with - these little additions were aggravating when the bill came. My last complaint was “the spa”. They are building a spa. They still are offering massages which are given in 3 of the 59 hotel rooms. I’m cool with that but to charge premium spa rates $250ish for an 80 minute massage with an additional 31% fee attached seems a bit much - you’re in a hotel room with no spa amenities.
Stayed 5 nights in Mar 2023

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Facilities, rooms and property. The attention to detail is unmatched. Just go. You will not be sorry.
Stayed 3 nights in Mar 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Experience
Beautiful property. Beautiful rooms. Beautiful people. There has obviously been a great deal of thought and intention put into the experience they are trying to deliver at Susurros del Corazón. It was excellent. Definitely worth a visit. Just go.
Stayed 5 nights in Nov 2022