Dear Mr. Navarra,Thank you for the kind review. We are glad you enjoyed our culinary program and appreciated our commitment to providing guests with a clean, safe, and enjoyable stay. We hope to provide you with another five-star experience at Conrad Punta de Mita on your next visit.

Dear Alejandro,Thank you for your five-star review. It was our pleasure to provide you with a truly exceptional stay at Conrad Punta de Mita, and we're glad that you enjoyed everything about your time with us. We hope to welcome you back to our resort in the future.

Dear Ani,We are truly sorry to hear that your dining experience did not meet your expectations. Your feedback is valuable to us, and we would love the opportunity to learn more about your experience and make things right. Please contact us so we can address any concerns you may have.

Good Morning, We sincerely apologize for not meeting your expectations regarding the dining experience at our resort. Your feedback is invaluable, and we are committed to addressing the issues raised with our culinary team to ensure exceptional quality and variety for all our guests. We are, however, delighted to hear that you found our property grounds beautiful and hope you were able to enjoy the other aspects of your stay. As a valued guest, your satisfaction is paramount to us, and we would be honored to welcome you back for a truly memorable experience that exceeds your expectations.

Dear Carl,Thank you for the five-star review. We are so pleased our team impressed you with their tremendous service. Please come stay at Conrad Punta de Mita again soon for another great experience.

We want to express our deepest gratitude for sharing your positive feedback. It brings us immense joy to learn that your stay was enriched by our property and amenities, particularly the Nespresso machines and steam irons. We are equally pleased that our dining options and vegetarian selections surpassed your expectations and that your family relished our amenities. Our team strives to deliver an unrivaled experience to every guest, and we eagerly anticipate the opportunity to welcome you back to Conrad Punta de Mita for another five-star stay.

Thank you for taking the time to provide feedback on your recent stay at Conrad Punta de Mita. We are delighted to hear that our hotel has been successful in providing a family-friendly environment that caters to our younger guests. Satisfaction is our top priority, and we are thrilled that we have met your expectations. We truly appreciate your patronage, and we look forward to the opportunity to welcome you and your family back for another five-star stay in the future.

Dear Mr. William,It was a pleasure to welcome you to Conrad Punta de Mita and we are delighted you had such a wonderful visit. Our team works hard to ensure our guests have an experience they will remember fondly for years to come, so we are delighted to hear you enjoyed our beautiful property, amazing pool, and stunning views. We look forward to welcoming you back for another memorable five-star experience.

Hi Ms. Alison,Thank you for taking the time to leave a review. We are so pleased to hear you enjoyed our beautiful grounds and the world-class service delivered by our exceptional team. We will use your feedback regarding the food to improve the experience of future guests and apologize for any inconvenience it caused. We hope you will consider staying with us again.

Dear Ms. Amy,Thank you for the five-star review and recommendation. Our team strives to provide our guests with unforgettable experiences, so we are pleased that David and Alberto were able to make your stay an exceptional one. We are delighted your visit to Conrad Punta de Mita impressed the whole family, and we look forward to seeing you again for another great stay.

Dear Mr. Alexander,We want to express our gratitude for choosing Conrad Punta de Mita for your recent stay. Your feedback means a lot to us, and we are thankful for the time you took to share your thoughts. It is always rewarding to receive recognition for our service, and we are delighted to hear that you found your accommodations clean and comfortable. Our team works hard to ensure every guest enjoys a pleasant stay, and we are here to assist in any way we can. We hope to have the pleasure of hosting you again in the future for another five-star stay.

Mr. Alejandro,Thank you for choosing us for your recent getaway. While knowing that our resort pleased you is fantastic, it is disheartening to hear about the complication when making your reservation. When utilizing a third-party booking platform, the accidental chance of duplication of a reservation is heightened. Your satisfaction is of the utmost importance and we would welcome the opportunity to host you again providing you with the five-star experience you expected.

Dear Patricia, Thank you for your compliments on our beautiful property. We are glad you had a five-star experience, and we look forward to your next stay at Conrad Punta de Mita.

Good Morning Russell,It was a pleasure to welcome you to Conrad Punta de Mita and read that you had an enjoyable experience with us recently. Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. We truly appreciate your kind words about our lovely hotel. Our select restaurants allow us to focus on quality. It is delightful that our delicious fish dishes added to your enjoyment. and we'll be sure to share your valuable feedback internally for further consideration. Thank you for taking a moment to reach out, and we hope to host you again soon for a stay worthy of a five-star rating.

We are truly grateful for your review. It is gratifying to learn you appreciated the peacefulness of our location and savored the variety in our restaurant offerings. Our team is dedicated to creating an environment where tranquility meets comfort, ensuring every guest's experience is relaxing. We look forward to the pleasure of welcoming you back to Conrad Punta de Mita for another five-star visit.

Dear Ruben,Thank you for the five-star review. We are happy to hear our exceptional service impressed you, and we look forward to your next visit.

Dear Roderick,Thank you so much for choosing to spend your vacation with us at Conrad Punta de Mita. We do have such a visually stunning property nestled here in beautiful Punta de Mita. We are pleased that you appreciated our world-class hospitality delivered by hosts who take great pleasure in ensuring you have a magnificent holiday experience!We hope to see you back here very soon!Warmest regards,Marco Tabet, General Manager

Salutations Mr. Rodrigo,First and foremost, please accept our sincere apologies for not meeting your expectations and failing to provide you with the five-star service that we strive to deliver consistently. Your feedback is invaluable to us, and we will be addressing the issues you have raised with our team to ensure that all our guests receive the exceptional hospitality they deserve.We are pleased to hear that you found our rooms comfortable and enjoyed our fantastic amenities, though we understand that your overall experience may have been diminished due to the issues you encountered. We would like to clarify that as a valued Hilton Honors Diamond member, we offer many exclusive benefits that cannot be applied to reservations made through a third-party site like Expedia. We encourage you to visit the Hilton Honors page to learn more about the perks and privileges available to Diamond members when reserving a room through official channels.While we cannot change the past, we sincerely hope that you will consider giving us another opportunity to exceed your expectations and provide you with the exemplary service that we are known for. Your satisfaction is of the utmost importance to us, and we would be delighted to welcome you back for a truly memorable stay. Thank you for bringing your concerns to our attention, and we look forward to the possibility of hosting you again soon.

Dear Mary,We're overjoyed to hear that your honeymoon at Conrad Punta de Mita was so memorable, thanks to our incredible service and welcoming team. It's fantastic that our diverse dining options delighted you and that the pool area provided a relaxing retreat. Thank you for recommending us so highly, and we eagerly anticipate your return.

Dear Sophie,We are honored to receive a perfect rating for your recent stay at Conrad Punta de Mita and to earn your compliments on our hospitality. Thank you for choosing us for your getaway. We aim to provide our guests with an unparalleled resort experience, and we hope you made many lasting memories to take home with you. Safe travels, and it would be a delight to have you stay with us again for another five-star experience. Best wishes,Conrad Punta de Mita

Dear Jose Manuel,Thank you for taking the time to rate your stay at Conrad Punta de Mita! We trust you enjoyed the facilities, your beautiful room with stunning ocean views, and amenities designed to enhance your experience. It was a pleasure to serve as your indulgent home-away-from-home and we look forward to delivering beyond your expectations in the months and years ahead. Warmest regards,Marco Tabet, General Manager

Hello Arturo,Thank you for the excellent rating of our hotel, Conrad Punta de Mita. It was our pleasure to welcome you with flawless service, and we are pleased you enjoyed our impeccable location and delighted in our offerings. This includes our thoughtful and unique amenities and the culinary delights meant to entice every palate. We will enjoy sharing your compliments with our team. Regards,Marco Tabet, General Manager

Dear Guillermo,Thank you for choosing Conrad Punta de Mita. Our location provides an escape like no other! We are truly delighted that our modern and welcoming accommodations provided you with a relaxing retreat and that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. It was our pleasure to serve you, and we look forward to welcoming you back soon.Warm regards,Marco Tabet, General Manager

Amanpreet,It is disheartening that we fell short of your expectations during your stay, and we sincerely apologize for failing to provide you with a five-star experience. We strive to provide excellent service to all our guests, and your feedback is essential in helping us improve. Though your time with us was not ideal, we would appreciate another chance to regain your trust someday.

Dear Javier,Thank you for sharing your positive experience with us. I am so glad to learn that you had a fantastic experience during your stay and that our staff was a big part of it. We are committed to delivering outstanding service to exceed the needs of our guests, and it's always a proud moment to learn that we have done so. We will give recognition to all team members who were key in delivering you a seamless and stress-free experience. We look forward to the pleasure of hosting you again on many future visits to come.Regards, Marco Tabet, General Manager

Dear Dayakar,Thank you for taking the time to review your Conrad Punta de Mita experience. We want to inspire our guests with sophisticated yet tranquil accommodations; therefore, we imagine you found our decor and property inviting, our prime location with the exceptional beach experience, exemplary. We always welcome feedback and greatly appreciate the detail you have provided. We were very sorry to learn that on this occasion, there were issues with your dining experience, and we have taken your thoughts on board. These have all been shared with the Executive Chef, and we are very sorry for the disappointment.Thank you once more for being our guest, and we look forward to hosting you again in the future.Regards,Marco Tabet, GM

Thank you for your great rating! We are so pleased to hear that you loved everything about our hotel. We take pride in the quality of our property ranging from superior cleanliness to excellent customer service. Our mission is to seek every opportunity to provide extraordinary guest experiences, and your comments show me that we got it right. We can't wait for you to return in the near future.Regards, Marco Tabet, General Manager

Dear Amy,Thank you for taking the time to rate your stay with us. I am so glad to learn that you had an amazing time during your stay and that our staff went above and beyond for you. Our objective is to provide exceptional service that truly takes care of our guests' every need, and it's always a delight to learn that we have succeeded. We will acknowledge the contributions of every team member who was instrumental in giving you a seamless experience with no hiccups. We look forward to the privilege of welcoming you back many times in the future.Regards, Marco Tabet, General Manager

What a pleasure to learn that you loved all aspects of your stay! I am delighted that you had wonderful experiences with our hotel staff, our dining options and your accommodations, as we are always striving to provide the highest level of guest service. We love that you benefited from all the amenities and our thoughtful offerings, designed to delight and guarantee a seamless visit. We love to hear from our satisfied guests, and it does mean so much to us that you have taken the time to supply this review. Again thank you for sharing your rating and we invite you to join us again!Regards, Marco Tabet, General Manager

Dear Robert,Thank you for taking the time to rate your stay with us. I am overjoyed to learn that you had a great time during your stay and that our staff treated you like royalty. We are dedicated to delivering top-notch service to meet the needs of our guests, and it's always a great feeling to receive confirmation that we have done so. We will make sure to give credit to all team members involved in providing you with a seamless and enjoyable experience. The prospect of hosting you again on many future visits is something we look forward to.Regards, Marco Tabet, General Manager

Dear Joanna,Thank you for your kind assessment of your recent stay. Your feedback about the outstanding quality of your lodgings and the exceptional service from our staff has me grinning from ear to ear. Our mission is to ensure that our guests have an exceptional experience, and it's always a proud moment to learn that we have succeeded. We will recognize the efforts of all individuals on our team who helped create a seamless and enjoyable experience for you. We eagerly look forward to the chance of welcoming you back on many future visits.Regards, Marco Tabet, General Manager

Dear Mitchell Aaron,Thank you for choosing Conrad Punta de Mita. We appreciate your rating but we ultimately view this as a missed opportunity to provide you the stellar and seamless experience we promised. We hope in light of our enviable location, beautiful facilities, and our commitment to impeccable service, that you will consider visiting us again so we may have the opportunity to provide you with the flawless experiences we are known to create. Please let us know and our team will be happy to welcome you back.All the best,Marco Tabet, GM

We are overjoyed by your generous rating! Your 5-star feedback means everything to us, and it affirms that our dedication to providing outstanding service is paying off. It was an absolute pleasure hosting you, and we're eagerly counting down the days until we have the opportunity to exceed your expectations once again, making your next stay truly unforgettable.Regards, Marco Tabet, General Manager

Estimado Marco,Nos alegramos que haya tenido una grata experiencia con nosotros y le agradecemos que su tiempo en valorarnos.Estamos encantados de que todo fuera de su gusto y que se le haya ofrecido un excelente servicio.¡Esperamos poderle dar la bienvenida de nuevo muy pronto!Atentamente,Marco Tabet, GM

Dear Shaniah,We were delighted to read your review about your recent stay at our Conrad Punta de Mita! We were so happy to read that your experience with us was nothing short of spectacular as our attentive team strives to grant all of our guests’ wishes. We are delighted that our perfect location with beachfront access and stunning views helped to make your stay exemplary. On behalf of our entire staff, we look forward to a repeat visit when you can expect to be treated royally again.Warmest regards,Marco Tabet, GM

Thank you for highly rating your accommodations during your recent stay. I am elated to learn that you were thoroughly impressed with your stay and the exceptional treatment from our staff. We are dedicated to providing the best service possible and it's always a delight to learn that we have exceeded our guests' expectations. We will give recognition to all individuals on our team who played a role in providing you with a smooth and effortless experience. We eagerly look forward to your return on many future visits to come.Regards, Marco Tabet, General Manager

I regret to learn that your stay with us was not the flawless experience we promised. Our commitment is to ensure that every guest has a remarkable stay with us - with top-notch service, immaculate rooms, and memorable experiences. Our guests are our top priority, and we take pride in the culture we've established and the quick-acting nature of our team members, who are always ready to resolve any issues and get our guests back to their wonderful hotel experience. Our hotel management is dedicated to understanding your experience, and they will thoroughly review your stay with great attention to detail. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property.Regards, Marco Tabet, General Manager

I am disappointed to learn that your experience with us was not what we had hoped for you. We strive to offer nothing but the best to our guests - exceptional service, sparkling clean rooms, and unforgettable experiences. We're proud of the culture we've built and the quick-acting nature of our team members, which allows us to resolve any issues and get our guests back to their beautiful and inspiring hotel experience. Your feedback is important to us, and our hotel management will evaluate your stay with the utmost care and consideration. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property.Regards, Marco Tabet, General Manager

Thank you Rodrigo for your great rating! We are so pleased to hear that you loved everything about our hotel. We take pride in the quality of our property ranging from superior cleanliness to excellent customer service. Our mission is to seek every opportunity to provide extraordinary guest experiences, and your comments show me that we got it right. We can't wait for you to return in the near future.Regards, Marco Tabet, General Manager

Thank you for taking the time to review your recent stay at our hotel! We were so glad to read how much you enjoyed all aspects of your stay: the room and its incredible amenities, but most importantly the helpful and friendly service provided by our staff. We will share your ratings with everyone, I am sure they will be delighted to hear their efforts were praised! Thank you again and we look forward to welcoming you back in the near future!Regards, Marco Tabet, General Manager

It was a pleasure to be of service! I'm so pleased to hear that you had an enjoyable stay and that our staff provided excellent customer service. Thank you for taking time to review your visit and kind rating. We hope you will stay with us again soon!Regards, Marco Tabet, General Manager

Thank you for the details offered in your review. We are pleased that you chose Conrad Punta de Mita for your vacation. There are so many details that went into providing an ideal stay, for our guests from the design of our facilities, our signature restaurants, our unique experiences and amenities, and our stunning views.We regret that our policies to control reservations of unused pool chairs have proven ineffective. This will be remedied immediately and we thank you for bringing this to our attention. We appreciate your added comments regarding our beds. Our choice of beds is quite deliberate but we do appreciate that preferences vary, and while we have received rave reviews regarding the comfort of our beds and bedding, we are fully aware this is a personal experience. We understand the importance of a good night's rest and as such, it is regretful that your experience did not echo the perfection we desired for you.In light of the many amazing aspects of your stay, we hope to welcome you back soon when a flawless vacation is guaranteed.Warm regards,Marco Tabet, General Manager

Dear Carlos,Thank you for sharing your experience after your recent stay. I am thrilled to learn that you were thoroughly pleased with your accommodations and the superior treatment from our staff. Our mission is to ensure that our guests have an exceptional experience, and it's always a proud moment to learn that we have succeeded. We will give recognition to every team member who was instrumental in giving you a smooth and seamless experience. We eagerly look forward to the opportunity of hosting you again on many future visits.Regards, Marco Tabet, General Manager

We cannot thank you enough for your glowing review of our property! We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all guest expectations. We always pride ourselves on being able to provide an environment in which our guests can relax and truly feel special. We thank you for your patronage and sincerely look forward to hosting you comfortably again in the not too distant future.Regards, Marco Tabet, General Manager

Dear Kalidip,It is disheartening to learn of the startling experience you had while visiting Conrad Punta de Mita. Such incidents are truly an anomaly. We sincerely apologize for this unpleasant experience and wish to unequivocally state that we take your feedback very seriously. Our goal is to impress our guests with every dish we serve, so I am disheartened that we were not able to delight you with a more memorable meal. Our culinary team takes great pride in creating an innovative menu of food and cocktails and while we understand that each palate is unique, we hope we can entice you back to explore other menu options. It is particularly distressing to learn that you experienced some housekeeping lapses. We want you to know that your experience has been well-documented, and discussed among our leadership teams.Overall, we are deeply saddened to hear that your stay with us was marred by these incidents. We hope that you might one day join us again so that we can win your heart with a more flawless Conrad Punta de Mita experience. We promise new and unique culinary experiences! We delight in spoiling our repeat and loyal guests! Kind regards,Marco Tabet, GM