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Dreams Onyx Resort & Spa All Inclusive – Avis

4 out of 5
Dreams Onyx Resort & Spa All Inclusive
Playa Uvero Alto, Punta Cana, Provincia La Altagracia

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 578 avis sur 983." "
Note de 8 – Bien, d’après 193 avis sur 983." "
Note de 6 – Acceptable, d’après 100 avis sur 983." "
Note de 4 – Médiocre, d’après 49 avis sur 983." "
Note de 2 – Terrible, d’après 63 avis sur 983." "

9,0/10

Propreté

8,8/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Raphael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super
Un deuxième séjour au sein de cet hôtel avec accès preferred club. Service optimal du majordome qui anticipe le besoin. Bon rapport qualité prix. Service de qualité !!!
Séjour de 7 nuits en décembre 2021
Lbrador a répondu le 20 déc. 2021
Dear guest, Thank you for your feedback! Best regards,

10/10 – Excellent

Kayla

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone at this property was so helpful and always kind. The property has everything you could need and more! Lot of options for dining!
Séjour de 6 nuits en mai 2024

10/10 – Excellent

Pedro

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay at this hotel. Our Majordomo Breilin was very polite and attentive. We enjoyed the food and the different activities they had throughout the day.
Séjour de 5 nuits en mai 2024

10/10 – Excellent

Vivian S

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en mai 2024

10/10 – Excellent

John Francis

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had an amazing stay at this property, we booked three rooms for 6 nights and our stay couldn’t have been better. Javier our concierge was the best, he helped with everything from dinner reservations, to setting up one of the rooms for a birthday and then helped with making the whole stay amazing. He went above and beyond to show us what true customer service is, will definitely be recommending this property to others.
Séjour de 6 nuits en mai 2024
Social Media Manager a répondu le 24 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

2/10 – Terrible

shonta l

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
I went on a vacation with my daughter. We booked for 5 days. I want to say that the staff was very professional. The food was TERRIBLE. They served the same food everyday. The only thing they would do is add a different ingredient so it can seem different, but it's not. If you don't eat beef nor pork. Then this is not the resort for you. PORK AND BEEF IS BIG HERE! The drinks are TERRIBLE. They DO NOT HAVE TOP SHELF LIQUOR AT ALL, so please don't go there expecting to much. The pools close at 6 pm. The hibachi restaurant is not good at all ( Spice). The cook was not engaging at all to his customers. He was rushing. The resort is big for nothing. You have to walk every where. They don't have a lot of parties for the guests. They don't have thatany activities for adults. I don't drink from their cups because i killed a roach ( I have pictures) which was crawling from the mini bar at the buffet area.
Séjour de 5 nuits en mai 2024
Social Media Manager a répondu le 24 mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

8/10 – Bien

Brent

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Property was compact easy access to everything.
Séjour de 7 nuits en mai 2024
Social Media Manager a répondu le 22 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Calamity

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My experience was pleasantly enhanced by the fact that I had my personal concierge Javier Valdez who not only performed his job duties but went above & beyond to make sure my every need was met from helping me make arrangements to extend my stay to scheduling appointments, so i highly recommend this property & especially the staff & excellent services they provided
Séjour de 1 nuit en mai 2024
Social Media Manager a répondu le 22 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Christina

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2024
Social Media Manager a répondu le 24 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Lauren

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed at Dreams Onyx 5/16-5/19 with my husband and one and half year old. Had a junior swim up suite which had a separate sitting area where we put the pack and play and then put our own curtain up to make a bedroom area for baby. Room was clean and plenty of space for all of our stuff. The pool right outside of our room was perfect for nap time and when he went to bed early. We would hang out outside and would get drinks brought to us. Having the private pool was great for having a young child. Food was good for all inclusive our favorite was the steak house. We had no problems getting a spot at the beach and baby had plenty of room to play with all his beach toys. Overall a beautiful resort and a relaxing vacation.
Séjour de 3 nuits en mai 2024
Social Media Manager a répondu le 21 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

ebony

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful resort and great food! All the staff are very nice and helpful. Breilin was the best Private concierge! He booked our restaurant reservations , transportation, and excursions. We did not have to stress about booking activities outside the resort. Ask for Breilin for your Private concierge!!!
Social Media Manager a répondu le 21 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Bien

Shayna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I booked this stay to celebrate my boyfriend’s birthday , we did the upgrade to the preferred club which included a butler , our butlers name was Javier . Javier was absolutely great , he checked up on us frequently and made sure we always had something to do . He was very attentive, and nothing short of amazing . However , this is not an adults only resort . You need to upgrade to have access to the resort next door which is adults only . The room was great and the service we received from everyone was excellent.
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Ella

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We love dreams, Onyx Punta, Cana. We’ve been four times now and without mentioning that they upgraded us to premiere and made us feel like family coming home. We get this from up room for our two kids and have a wonderful time as a family. We can walk, barefoot from our room to the beach and enjoy friendly faces along the way, the staff is excellent from Javier, Peter, cinnamon, cappuccino, Vladimir, Simon, and all the entertainment staff so much fun and helpful always we look forward to our next trip already! When we go we stay for 9 days and it feels like home away from home. We celebrate birthdays, Mother’s Day the spa is amazing.
Séjour de 9 nuits en mai 2024
Social Media Manager a répondu le 21 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Bien

Majd

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good experience. Bad Wifi and ok food.
Séjour de 5 nuits en mai 2024
Social Media Manager a répondu le 20 mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

2/10 – Terrible

Cristobalina, bronx

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel, commodités
El trato de la mayor parte de los empleados fue horrible con migo y mi invitada me hicieron sentir mal en varias ocasiones y hasta discriminada por algunos de los trabajadores
Séjour de 2 nuits en mai 2024
Social Media Manager a répondu le 17 mai 2024
Querido huésped,¡Gracias por sus comentarios!Nos esforzamos por brindar una gran estadía a todos nuestros huéspedes, y lamentamos profundamente no haber podido cumplir con sus expectativas durante su visita.Gracias por ayudarnos a mejorar, ¡esperamos darle la bienvenida nuevamente!Saludos,

4/10 – Médiocre

Dominique

Voyage de couple
Points faibles : Propreté, service et personnel
The staff never came to clean my room, change linen, add toiletries, update room bar. All food except Japanese steakhouse was horrible. VIP was awesome and I totally recommend. Outside staff was friendly and helpful.
Séjour de 3 nuits en mai 2024
Social Media Manager a répondu le 15 mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Social Media Manager a répondu le 17 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

2/10 – Terrible

J

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté
Well first we found roches in the room secound i was calling the javier he was in charge and he had a attitude and said that I shouldn’t talk avout it because he was givng me something for free the ac didnt work towels smell bad supervisor was bad too since i had a upgrade. They kept saying it was something for free when really it wasnt well it was the worst two days of my life
Séjour de 2 nuits en mai 2024
Social Media Manager a répondu le 13 mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Excellent

Chandra

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2024
Social Media Manager a répondu le 10 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Jacqueline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Social Media Manager a répondu le 10 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Jeanesky

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Javier made my experience the best experience ever. I will be booking another experience and ask for Javier everytime he will make sure your stay is an amazing one
Séjour de 3 nuits en mai 2024
Social Media Manager a répondu le 10 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Naderge

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The people were so nice, kind and helpful. Javier helped me and my friends out a lot. Would recommend to all my friends
Séjour de 2 nuits en mai 2024
Social Media Manager a répondu le 8 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Bien

Saquenna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk staff was rude after we told her we was not interested in the timeshare presentation. We needed 2 reservations merged so that we would not have to change rooms and she did not assist with that. We had to go back to the front office the following day and someone else assisted us. Property was really clean. The ladies in the ice cream shop were really nice. The DJs at Dreams and Breathless left a lot to be desired at the pools, club, and the main stage. The best food was at the steakhouse.
Séjour de 1 nuit en mai 2024
Social Media Manager a répondu le 8 mai 2024
Dear Guest,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,

10/10 – Excellent

Ruth Jessenia, FLUSHING

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our butler Javier was amazing!
Séjour de 4 nuits en mai 2024
Social Media Manager a répondu le 8 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Bien

Amanda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Social Media Manager a répondu le 10 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Bien

Serge M

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This has been my favorite resort so far. The staff here are amazing and Javier was very helpful and an excellent communicator with daily updates on activities at the resort. We had access to both Dreams Onyx and the Breathless resort so food options were almost unlimited. This resort has the been food so far and I’ve been to 7 resorts I the past years. The only downside for me is the doors don’t have a top security lock - so housekeeping can key in whenever whether you use the top lock or not
Séjour de 4 nuits en mai 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

6/10 – Acceptable

Zakiyyah

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Social Media Manager a répondu le 8 mai 2024
Dear Guest,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,

10/10 – Excellent

Meeko

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved everything ! It was so many options
Séjour de 3 nuits en mai 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Felipe

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place
Séjour de 3 nuits en mai 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Juancarlos

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was such an amazing experience for my husband and I ! Javier, from the moment we checked in the lobby was super attentive and helpful. Anything we needed, he was just a call away. He made it a point to inform us of all the daily activities that were happening at the Resort.
Séjour de 5 nuits en avril 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Ninosca

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Javier was the best!!!! Amazing concierge and amazing resort. 10/10 recommend! We also had an amazing waiter named Ramon at the Steakhouse! He was so kind and hospitable.
Séjour de 2 nuits en mai 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Derick

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property was very clean and nice
Séjour de 3 nuits en mai 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Bien

Veronica

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Ignacio

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great resort with great food and drinks. The resort has plenty of amenities to keep the family entertained. My concierge Javier was extremely helpful. Definitely made our stay better. Great pool area that clean with plenty of chairs. Highly recommend this hotel
Séjour de 5 nuits en avril 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Melissa

Voyage en famille
Points forts : Service et personnel, commodités
Javier our butler was incredible! He made sure we had everything we needed.
Séjour de 5 nuits en avril 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Jessica

Points forts : Propreté
Séjour de 3 nuits en avril 2024
Social Media Manager a répondu le 7 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Corrin, Moosic

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love it here.
Séjour de 5 nuits en avril 2024
Social Media Manager a répondu le 1 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Dominic

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This was my first time out of country and Javier did a great job of making my stay special . He was on top of everything we needed and kept us up to date with resort activities . I can’t even put it into words how great Javier was . Thank you !
Séjour de 4 nuits en avril 2024
Social Media Manager a répondu le 1 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Aileen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay, excellent property, nice dinning experience, very friendly staff.
Séjour de 6 nuits en avril 2024
Social Media Manager a répondu le 1 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Ashley

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spent four nights at Dreams Onyx with our family and two other familes. The beach and pools were the big highlights, especially the water park at the Explorers Club. The staff and service were great, but the food was OK.
Social Media Manager a répondu le 1 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

guarionex f

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We got an upgrade from which made the stay even much better, Javier our VIP personnel helped and assisted so much throughout our 6 days. We had the best time ever!
Séjour de 6 nuits en avril 2024
Social Media Manager a répondu le 1 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

8/10 – Bien

joseph P

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Javier is the best!
Séjour de 6 nuits en avril 2024
Social Media Manager a répondu le 1 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Mirela

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First time in Punta Cana and I wasn’t disappointed. Definitely will go back at Dream Onyx. We had the best butler (Franklin) and we would love to have him again as butler. Great and clean resort, excellent food,great staff . Definitely recommended, you’ll not waste your money booking at Dream Onyx.
Séjour de 10 nuits en avril 2024
Social Media Manager a répondu le 26 avr. 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en avril 2024
Social Media Manager a répondu le 1 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Alex, rego park

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dreams was very nice and clean. All the staff was very friendly. Javier our VIP concierge was very helpful setting up with our day to day activities. He also helped us with reservations and kept in touch with us to make sure all was good. Thank You Dream Onyx for a beautiful vacation experience with the family.
Séjour de 3 nuits en avril 2024
Social Media Manager a répondu le 26 avr. 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Nicole Lashawn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Upon arriving at Dreams Onyx Resort and Spa in the Dominican Republic, my family and I were pleasantly surprised to be upgraded to the Preferred Club, where we experienced VIP treatment throughout our stay. From the private check-in to the attentive service of our Butler, Javier, every detail was meticulously arranged. Javier went above and beyond to ensure our comfort, even organizing dinner reservations and transportation. His daily communication was greatly appreciated. Staying here was an absolute pleasure, and we look forward to returning in the future.
Séjour de 4 nuits en avril 2024
Social Media Manager a répondu le 25 avr. 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Nicholas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay. Javier was extremely helpful, he made our stay easier by providing useful information.
Séjour de 4 nuits en avril 2024
Social Media Manager a répondu le 25 avr. 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Arlet

Séjour de 3 nuits en avril 2024
Social Media Manager a répondu le 14 mai 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Tamer

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful resort definitely recommend
Séjour de 4 nuits en avril 2024
Social Media Manager a répondu le 24 avr. 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,

10/10 – Excellent

Iyman

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dreams Onyx was amazing and great service. If you’re here make sure you talk to Javier and he’ll make sure you’re in great hands for everything!!
Séjour de 4 nuits en avril 2024
Social Media Manager a répondu le 24 avr. 2024
Dear Guest,We appreciate the time that you have invested in writing an overview of your recent stay with us and for taking the time to commend the service from our Team. We are happy to read that we were able to exceed your expectations. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Greetings,