Cher Catherine, Nous aurions aimé avoir l'occasion de vous montrer le service et l'attention qui nous caractérise, nous apprécions également vos commentaires et suggestions concernant les domaines à améliorer. Nous espérons que vous nous rendrez visite à nouveau

Estimada Sra. Gomez, Gracias por su reseña acerca de su experiencia en nuestro hotel.Nos complace enormemente saber que la comida de nuestro restaurante 'Fish House' fue de su agrado y que la atención recibida por parte de Javier, Osvaldo, Ignacio, David y nuestro equipo de housekeeping contribuyó a una experiencia inolvidable. Celebramos que nuestros espectáculos nocturnos hayan sido del disfrute de toda la familia, reflejando el espíritu de nuestras Energy for Life activities. Tomamos nota de su apreciación sobre la condición del hotel y le aseguramos que trabajamos continuamente para mejorar nuestras instalaciones y servicios, manteniendo siempre la esencia que nos caracteriza.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Guest Service Center Management

Estimada Luz, Gracias por su reseña acerca de su experiencia en nuestro hotel.Nos llena de alegría saber que su luna de miel en nuestro hotel fue una experiencia maravillosa. Es un honor recibir comentarios tan positivos sobre la amabilidad y atención de nuestro equipo, que reflejan nuestra cultura de servicio. Nos complace que el upgrade ofrecido haya contribuido a una estancia aún más placentera y que haya disfrutado de nuestras variadas y deliciosas experiencias gastronómicas. La limpieza y mantenimiento de nuestras instalaciones son aspectos que tomamos con especial cuidado para garantizar una experiencia de habitación excepcional. Nos encanta saber que encontró tranquilidad y relajación, así como que nuestras Energy for life activities y The Kidsdom fueron de su agrado, proporcionando una atmósfera de armonía para todos nuestros huéspedes.Esperamos poder recibirle de nuevo en un futuro próximo.Atentamente,Guest Service Center Management

Estimada Fatima Elizabeth Moreno,Gracias por su reseña acerca de su experiencia en nuestro hotel.Nos complace saber que nuestro servicio ha cumplido con sus expectativas y que disfrutó de la limpieza de nuestra habitación y de nuestras instalaciones. Lamentamos que haya sentido una falta de actividades nocturnas. Aunque ofrecemos un programa variado de entretenimiento, tomamos nota de su comentario para seguir mejorando las experiencias gastronómicas y de ocio que proporcionamos.Esperamos poder recibirle de nuevo en un futuro próximo.Atentamente,Guest Service Center Management

Querida Natalia, Muchas gracias por la reseña acerca de su experiencia en Meliá Puerto Vallarta y la inmejorable valoración que ha compartido.Recibir tan agradables noticias de su experiencia a nuestro lado nos alienta a continuar mejorando. Nos encanta saber que se sintió tan bien cuidada por parte de nuestro personal y, en especial, que reparara en la calidad de nuestro servicio de animación. Su recomendación representa nuestra mejor recompensa, gracias por elegirnos.Guest Service Center Management

Dear Juan Carlos,Thank you for sharing your experience with us.We are delighted to hear that you found our service to be exceptional and that the cleanliness of our rooms met your 100% satisfaction. It is wonderful to know that you appreciated the effort our team puts into maintaining our high standards of service culture and room experience. We do take note of your comment regarding the hotel's condition and the need for remodeling. While our resort aims to offer a unique charm that reflects the local character, we continuously strive to improve and update our facilities to enhance our guest's stay.We are looking forward to welcoming you again. All the best!Guest Service Center Management

Estimado Jorge, Su excelente reseña nos alegra el día.Nos complace enormemente saber que ha calificado con un 100% nuestras amenidades de habitación, es un reflejo de nuestro compromiso con una cultura de servicio de excelencia y una experiencia de habitación que busca siempre superar las expectativas. En nuestro hotel, nos esforzamos por ofrecer experiencias gastronómicas inolvidables y nos alegra que estas hayan sido de su completo agrado.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Guest Service Center Management

Querida Selene,Muchas gracias por la reseña acerca de su experiencia en Meliá Puerto Vallarta y la inmejorable valoración que ha compartido.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Guest Service Center Management

Dear Guest,It's a real reward to receive such a great review.We're delighted to hear that our waitstaff contributed positively to your stay, providing friendly and helpful service. It's wonderful to know that you enjoyed your time and made the most of our amenities.We look forward to a return visit from you in the future.Best wishes,Guest Service Center Management

Apreciable Abraham,Sentimos mucho su malestar.Lamentamos leer que nuestro servicio no cumplió con sus expectativas. Nos esforzamos por ofrecer una cultura de servicio excepcional y nos preocupa saber que esta no fue su percepción. Quisiera asegurarle que nuestro compromiso con la hospitalidad y el bienestar de nuestros huéspedes es inquebrantable, independientemente de su participación en nuestros programas de membresía. La satisfacción de nuestros huéspedes es nuestra prioridad y su retroalimentación es vital para nosotros.Esperamos poder recibirle en otra oportunidad.Atentamente,Guest Service Center Management

Dear Dmytro,Thank you very much for this kind review.It is delightful to hear that your family trip was a great success and that our resort's beach provided an ideal setting for your child. Our team, particularly Alfredo, Israel, and Ivan M., will be thrilled to know they contributed to your positive experience with their excellent service. We are also glad that the variety and freshness of the culinary offerings at our restaurants met your gastronomic expectations. It is wonderful that the evening entertainment, especially the acrobatic and comic shows, added enjoyment to your stay. We take great pride in our room experience, so it is gratifying to learn that you found our amenities to be satisfactory.We look forward to a return visit from you in the future.Best wishes,Guest Service Center Management

Dear Guest,Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. The health and safety of our guests are of utmost importance to us, and we take any reports of unsatisfactory conditions very seriously.Our housekeeping department conducts thorough inspections of all rooms to ensure they meet our high standards of cleanliness and hygiene. Any issues identified are promptly addressed to maintain optimal conditions for our guests.We understand the importance of providing a comfortable and safe environment for our guests, and we regret that we fell short of your expectations on this occasion. Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective action to ensure the quality of our accommodations.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,Guest Service Center Management

Dear Connor,Thank you very much for this kind review.We are thrilled to hear that the gastronomic experiences provided by our chefs and servers met the special dietary needs of your group, exemplifying our commitment to service culture. It is wonderful to know that your room experience was enhanced by the availability of drinks and the friendliness of our bartenders added to the enjoyment of your stay. Our team is also delighted that you found an abundance of sunny spots and engaging energy for life activities to fill your days with joy and relaxation. We appreciate your feedback on the hotel condition and are continuously striving to maintain and improve our facilities to ensure the utmost satisfaction of our guests.We look forward to a return visit from you in the future.Best wishesGuest Service Center Management

Dear Teresa,We appreciate you taking the time to leave a rating. We're sorry to see that your experience fell short of your expectations. If there are any specific details you'd like to share about what could have been improved, please know that we value your feedback and will use it to enhance our services. We hope to have the chance to regain your trust in the future.Warm regards,

Dear Marvin Karl,Thank you for sharing your experience with us.We are thrilled to hear that our staff and service culture met your expectations and that you enjoyed our gastronomic experiences, from the exquisite dishes at our a la carte restaurants to the fresh options at our buffet. It is also a pleasure to know that our activities and evening entertainment provided fantastic moments. We regret to hear that you felt our facilities could benefit from renovation, and we take note of your valuable feedback as we continually strive to enhance our guests' room experience.We are looking forward to welcoming you again. All the best!Guest Service Center Management

Dear Donald,Thank you very much for this kind review.We are thrilled to hear that our staff's dedication to service culture made a positive impact on your stay. It's also a pleasure to know that our prime location provided convenient access to Marina Vallarta's charms. Your appreciation for the room amenities, reflecting our commitment to an exceptional room experience, is especially gratifying.We look forward to a return visit from you in the future.Best wishes,Guest Service Center Management

Dear Regan,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards

Estimada Maite,Agradecemos sus comentarios sobre nuestra ubicación y servicio. Valoramos todas las opiniones de nuestros huéspedes y tomamos en consideración sus sugerencias para mejorar constantemente. Siempre estamos buscando formas de actualizar y mejorar nuestras instalaciones para brindar la mejor experiencia posible a nuestros huéspedes. ¡Esperamos darle la bienvenida de nuevo en el futuro para que pueda disfrutar de nuestras mejoras!Cordialmente,

Dear Jodie,We would like to thank you for this positive feedback about your stay in our hotel.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.It would be our pleasure to have you return on another occasion.Very best wishes,Guest Service Center Management

Dear Sir,It's a real reward to receive such a great review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We all hope to welcome you back in the future.Best wishes,Guest Service Center Management

Dear Mr David,It's a real reward to receive such a great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you again. Best regards,Guest Service Center Management

Dear Madam,Thank you for taking the time to review your stay with us.We're thrilled to hear you enjoyed the prime location of our hotel, allowing for easy exploration of Marina Vallarta's vibrant array of restaurants and shops. It's wonderful to know that our commitment to providing a secure environment contributed to your sense of safety, and we're delighted that your stay was a 5-Star experience. We look forward to welcoming you back. Best wishes,Guest Service Center Management

Dear Jung A,We would like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that the variety of activities, particularly kayaking, added so much enjoyment to your family's stay, and it is wonderful to know that Sergio provided friendly and helpful guidance. Your satisfaction with the room cleanliness and amenities reflects our commitment to an exceptional room experience. Likewise, we take pride in our service culture, which seems to have resonated with you, as indicated by your perfect rating.We hope to see you again soon. Best wishes,Guest Service Center Management

Dear Sanggi,We would like to thank you for this positive review of your experience in our hotel.We are delighted to hear that our daily Energy for life activities and the warmth of our staff contributed positively to your stay. It is wonderful that your family had an enjoyable time. Your satisfaction with the cleanliness and amenities of your room is a testament to our dedication to providing a memorable room experience. We also take pride in maintaining our property to ensure that every guest encounter reflects our service culture.We look forward to welcoming you back soon. Kind regards,Guest Service Center Management

Dear Tammy,Thank you for letting us know your opinion of your recent stay.We are thrilled to hear that the meals delighted you and that you found our service to be very friendly. It is wonderful to know that our team's dedication to a strong service culture contributed to your positive room experience. Your appreciation for the cleanliness of your room and overall condition of our hotel is truly valued.It would be our pleasure to have you return on another occasion.Very best wishes,Guest Service Center Management

Dear Brandi Alanna,We thank you for taking the time to provide us with your feedback.We are thrilled to hear that the array of activities and our dedicated team members contributed positively to your stay. It is wonderful that you found the room cleanliness to your satisfaction, reflecting our commitment to providing a superior room experience. We also appreciate your enjoyment of our unique evening entertainment, designed to offer our guests a taste of local culture. However, we regret to hear that your gastronomic experiences at our Mole & Tacos restaurant did not meet your expectations. While we are proud of our diverse culinary offerings, we understand that there's always room for improvement and we take your feedback seriously. Additionally, we acknowledge your comment regarding the availability of shady loungers during peak times. Our team strives to ensure all guests have a comfortable and relaxing experience, and we will continue to work on managing this aspect more efficiently.We look forward to welcoming you back,All the bestGuest Service Center Management

Dear Analissa,Thank you for taking the time to provide us with your feedback.We are glad to hear that your children enjoyed the multitude of daily activities and that the restaurant offerings were to your satisfaction, truly enhancing the gastronomic experiences we strive to provide. It is heartening to know that our efforts in creating memorable family moments resonate with our guests. We regret to hear, however, that our buffet did not meet your expectations. We take pride in our culinary variety and will look closely at your comments to ensure our buffet selection reflects the high standards our guests expect. Concerning your room experience, we apologize if it did not fully meet your cleanliness standards. Our team is dedicated to providing impeccably clean accommodations, and we will reinforce our daily housekeeping protocols to ensure all guests enjoy a comfortable and spotless environment.We hope to welcome you back in the future.Kind regards,Guest Service Center Management

Estimado Humberto, Su excelente reseña nos alegra el día.Su alta valoración nos transmite que su estancia ha sido satisfactoria y nos complace que durante su experiencia todo haya ido bien. Nos esforzamos para que los huéspedes se lleven un grato recuerdo y comentarios como el suyo nos alientan a seguir adelante. La satisfacción de nuestros clientes es nuestra mejor recompensa.Será muy grato volver a tener la oportunidad de darle la bienvenida.Saludos cordiales,Guest Service Center Management

Dear Casandra,It is a pleasure to receive your positive feedback following your recent stay.We are thrilled to hear that our gastronomic experiences, particularly breakfast at Mole, met your expectations and that Omar's hospitality added a special touch to your mornings. It is fantastic that our pool and the variety of activities provided non-stop fun for your family. We take pride in the cleanliness of our resort and are delighted that our staff's dedication to service culture shone through during your stay. The Kidsdom is indeed a highlight for our younger guests, and we are glad to know your children had an amazing time.We look forward to the pleasure of welcoming you back. Many thanks again,Guest Service Center Management

Dear Greta,Thank you for sharing your experience at our resort.We are thrilled to hear that your time at our YHI Spa was a source of relaxation and that the massage service elevated your stay. It is also wonderful to know that the cleanliness of your room met your expectations, providing a comfortable and serene room experience. While we note that the hotel's condition did not quite meet your full satisfaction, we take pride in our resort's ability to create memorable experiences and are continuously striving to maintain and improve our facilities. Your praises for our service and room amenities are greatly appreciated, as these are essential aspects of our service culture.We look forward to welcoming you back on a future occasion. Best wishes,Guest Service Center Management

Dear Jason,Thank you for this positive review of your experience.It is delightful to hear that your family enjoyed the entertainment we offer; our nightly shows are indeed crafted to captivate guests of all ages. We are also thrilled to know that the pool area met your expectations, providing a refreshing escape for your enjoyment. Your commendation of our service is much appreciated; our team is dedicated to fostering a service culture that ensures a memorable room experience for every guest. It is wonderful that your daughter had a fantastic time as well; The Kidsdom is designed to create energy for life activities that resonate with our younger guests.We hope we have the pleasure of seeing you on future occasions. Best regards,Guest Service Center Management

Dear Ruben,Thank you for taking the time to leave us your feedback. We appreciate your honesty and are sorry to hear that your experience didn't meet your expectations fully. Your input is invaluable as it helps us identify areas for improvement. If there are specific aspects of your stay that you feel we could enhance, we'd love to hear more so that we can strive to make necessary changes. We hope for the opportunity to welcome you back and provide you with a superior experience in the future.Warm regards,

Dear Angela D,Thank you for taking the time to review your stay with us.We are happy we were able to cater to all your needs.We look forward to welcoming you back. Best wishes,Guest Service Center Management

Dear Alejandro,Thank you very much for this kind review.We are delighted to hear that you enjoyed the breakfast at Mole & Tacos and appreciated the attentive service provided by Hugo and his team. Our staff strives to offer a service culture that ensures every guest feels valued and cared for. Gastronomic experiences are a cornerstone of our resort, and it is heartening to know that we could make your mornings memorable with our local flavors and dedicated service.We look forward to welcoming you back on a future occasion. Best wishes,Guest Service Center Management

Estimado Sr. Razura, Le agradecemos en estas líneas el haberse hospedado con nosotros y el tiempo dedicado a compartir sus impresiones.Nos complace saber que encontró su habitación amplia y limpia, reflejo de nuestra dedicación a ofrecer una excelente room experience. Lamentamos que la oferta gastronómica no haya estado a la altura de sus expectativas; nuestro objetivo es proporcionar una variedad de gastronomic experiences que deleiten a todos nuestros huéspedes, y tomamos nota de sus comentarios para mejorar. Apreciamos sus observaciones sobre la condición del hotel y queremos asegurarle que nuestro compromiso con la excelencia y el servicio culture nos motiva a considerar todas las áreas de mejora.Quedamos a su entera disposición por si en un futuro desea volver a alojarse con nosotros. Un saludo muy cordial,Guest Service Center Management

Dear Suzette,Thank you for taking the time to review your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of welcoming you back. Many thanks again,Guest Service Center Management

Dear Sam Salim,Thank you for sharing your experience with us.We regret to know your stay was not ideal ant that the service and attention provided did not surpass your expectations. We would have loved to know more details on the areas and services you feel we should improve. Still, we invite you to visit us again so we can show you the changes we are constantly making.Best regards.

Cher Brandon Normand,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes désolés que les prestations durant votre séjour n'aient pas pleinement été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Ce serait un plaisir de vous accueillir à nouveau. Bien cordialement,Guest Service Center Management

Dear Hazel,We appreciate the time you have taken to provide us with your opinion of your stay.We are thrilled to hear that the family-friendly activities and The Kidsdom provided joy for your family, and that our dedicated team delivered the friendly and efficient service we are known for. It is wonderful to know that our cleanliness met your expectations and that the YHI Spa offered you an incredible experience. We appreciate your kind words about our gastronomic experiences at the Mole and Taco restaurant and our buffet. We are, however, concerned to learn about your experience at the Fish House and the oversight regarding your daughter's tree nut allergy. We take allergies very seriously and will reinforce our allergen awareness with our staff. Furthermore, we understand that the room allocation and bathroom condition were not as anticipated. We strive to offer a seamless room experience, and we acknowledge that there is room for improvement in ensuring our accommodations meet our esteemed guests' expectations.We hope that we have the pleasure of seeing you again in the future. Best regards,Guest Service Center Management

Dear Jennifer,We would like to thank you for taking the time to leave this review about your recent visit.We are delighted to hear that our service met your expectations and appreciate your positive feedback. It is our passion to provide a memorable room experience and we are glad you enjoyed the amenities provided. However, we have noted your remarks on the hotel's condition. Rest assured, we continuously strive to update and enhance our facilities to ensure a comfortable stay for all our guests. Your insights are invaluable and help us improve the overall experience.We hope that we have the pleasure of welcoming you back in the future. Kindest regards,Guest Service Center Management

Dear Guest,We appreciate that you took the time to share your experience with us.We’re thrilled to hear that you enjoyed the variety of activities and found our hotel to be clean and well-maintained. It's wonderful that you had a great start to your day with our breakfast offerings. Regarding our fitness facilities, we appreciate your feedback and will ensure a more prompt response for activating equipment to enhance our guests' room experience. While we regret to hear that our dinner offerings did not meet your expectations, we take pride in providing a diverse gastronomic experience and will reflect on your comments to improve our service culture.We look forward to the pleasure of seeing you again. Best regards,Guest Service Center Management

Dear Nicole,Thank you for taking the time to leave a review of your recent stay.We're delighted to hear about the warm hospitality and friendly service that greeted you upon arrival. Our team takes great pride in fostering a service culture that focuses on guest wellbeing. It's wonderful to know the gastronomic experiences at our buffet were to your satisfaction, and we hope they added a distinctive touch to your stay. We acknowledge your comments regarding the resort's appearance and dining options. While we embrace the charm of our established surroundings, we continually strive to update and enhance the room experience for our guests. Additionally, our diverse dining venues aim to offer a variety of local flavors, and we regret if they did not meet your expectations.We do hope to welcome you back in the future. All the best.Guest Service Center Management

Estimado huésped, Muchas gracias por el tiempo que ha dedicado a escribir esta reseña sobre nuestro hotel.Nos complace saber que la ubicación de nuestro establecimiento en la exclusiva playa de Marina Vallarta y la excelencia de nuestros alimentos han sido de su agrado, ofreciendo experiencias gastronómicas que buscan deleitar el paladar con sabores locales e internacionales.Lamentamos, sin embargo, que el servicio no haya cumplido con sus expectativas y queremos asegurarle que la cultura de servicio es una prioridad para nosotros, por lo que su comentario es una oportunidad para reforzar nuestro compromiso con la excelencia en la atención al cliente. Estamos dedicados a proporcionar una experiencia de habitación memorable y nos aseguraremos de que cada detalle esté a la altura de lo que nuestros huéspedes merecen.Será un placer recibirle de nuevo en su próxima visita. Un cordial saludo,Guest Service Center Management

Dear Sabrina,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that our team's hospitality made you feel like royalty and that you enjoyed the gastronomic experiences at the Fish House and our buffet. It is wonderful to know that our location provided the perfect balance between tranquility and access to local attractions. We are glad that the room cleanliness, hotel condition, and service met your expectations, and that the room amenities added to your overall room experience.It would be a pleasure to welcome you back. Best wishes,Guest Service Center Management