Title: Krystal Vallarta (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Vallarta Families enjoy beach yoga and sun-filled activities at this resort where convenience meets relaxation - everything needed is just steps away ## Photo gallery for Krystal Vallarta ![Terrace/patio - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/64e422e5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, laptop workspace, blackout drapes, iron/ironing board - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/68c64293.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Sea View | View from room - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/bc4122e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/2a3e36b3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers can soak up sunshine on Krystal Vallarta's private beach or relax on the terrace. The property offers shopping opportunities, a peaceful garden, and WiFi access. Children have their own dedicated pool complete with a waterslide for added fun. ## Reviews 7.0 Good ## Popular amenities - Pool - All-inclusive - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 29 - Dec. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 13 of 13 rooms ### View all photos for Standard Room, Garden View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/a298fb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View 7.8 Good 27 reviews ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Hair dryer Rainfall showerhead Free bottled water Cable/satellite channels - 473 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Mountain View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/3972244a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View 7.0 Good 4 reviews ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Hair dryer Rainfall showerhead Free bottled water - 430 sq ft - Mountain view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/f1e03300.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View 7.6 Good 13 reviews ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Hair dryer Rainfall showerhead Free bottled water - 430 sq ft - Sea view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Ocean View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Hair dryer Shower/tub combination Rainfall showerhead Free bottled water - 473 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Garden View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/a298fb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 8.0 Very good 33 reviews ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Hair dryer Rainfall showerhead Free bottled water Cable/satellite channels - 473 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Ocean View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Hair dryer Rainfall showerhead Free bottled water Cable/satellite channels - 473 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Mountain View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/2e8ec6f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Hair dryer Rainfall showerhead Free bottled water - 430 sq ft - Mountain view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/95c51c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Sea View 7.4 Good 21 reviews ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Ceiling fan Hair dryer Rainfall showerhead Free bottled water - 430 sq ft - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/3972244a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Smart TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Free bottled water Cable/satellite channels - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Resort View ![Superior Room, 1 King Bed, Resort View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/c8bc64d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Resort View ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Free bottled water - 473 sq ft - Resort view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Resort View ![Superior Room, Resort View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/0326fd80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Resort View ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Free bottled water - 473 sq ft - Resort view - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Ocean View ![Superior Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/181def35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View ### Highlights Air conditioning Smart TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Free bottled water Cable/satellite channels - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Ocean View ![Superior Room, Ocean View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/1af8415e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View ### Highlights Air conditioning Smart TV Blackout drapes/curtains Hair dryer Private bathroom Rainfall showerhead Free bottled water Cable/satellite channels - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Sauna, hot tub, steam room, body treatments, aromatherapy](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/101000000/100120000/100114200/100114123/5370a897_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### BON Hotel at VidantaWorld Nuevo Vallarta Nuevo Nayarit - On private beach - Pool - Hot tub - Spa 8.0 Very good 15 reviews CA $523 CA $633 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Nuevo-Vallarta-Hotels-BON-Park-Hotel-At-VidantaWorld-Nuevo-Vallarta.h100114123.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=aae14b3e-2156-4024-b313-6dfe42fd6533&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12510000/12506000/12505992/57d5ac5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunscape Puerto Vallarta Resort & Spa All Inclusive Hotel Zone - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta.h11999.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta.h11999.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64824%2C-105.23933&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IpO2balPmzXgQvksiIncR_dPJNk=) Avenida Las Garzas, Puerto Vallarta, JAL, 48300 #### What's nearby - La Isla \- 3 min walk \- 0.3 km - Playa de Oro \- 3 min walk \- 0.3 km - Hotel Zone Beach \- 5 min walk \- 0.5 km - Puerto Mágico \- 7 min walk \- 0.6 km - Cruise Ship Terminal \- 10 min walk \- 0.9 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Talavera - ‬3 min walk - ‪Vips - ‬6 min walk - ‪La Choperia - ‬1 min walk - ‪McCarthy’s - ‬2 min walk ## About this property ### Krystal Vallarta Family-friendly hotel near Cruise Ship Terminal A beach bar, a grocery/convenience store, and shopping on site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon. Additional perks include: - 3 outdoor pools along with a waterslide, sun loungers, and pool umbrellas - Buffet breakfast (surcharge), self parking (surcharge), and beach towels - Karaoke, beach umbrellas, and 3 meeting rooms - A front-desk safe, a gift shop, and luggage storage Room features All 388 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. More amenities include: - Rainfall showers, free toiletries, and hair dryers - 42-inch Smart TVs with cable channels ### All-inclusive details All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment Onsite live performances Theme parties ## Similar properties ![3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/a6d061df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Vallarta - All Inclusive Hotel Zone - Pool - All-inclusive - Waterslide - Free WiFi 6.6 846 reviews CA $262 CA $316 total includes taxes & fees Jan 5 - 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Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=528713&PinnedHotelID=528713&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/16400/16380/785627fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Buenaventura Hotel & Mexican Charm Hotel Zone - Pool - All-inclusive - Spa - Kids pool 7.8 Good 1,005 reviews CA $257 CA $311 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=16380&PinnedHotelID=16380&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, sun loungers, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/2000000/1210000/1200100/1200059/2dc8a432.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa Sur Resort & Spa South Zone - Pool - All-inclusive - Kitchen - Parking included 8.2 Very good 1,276 reviews CA $135 CA $164 total includes taxes & fees Jan 4 - 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Jan 9, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=545617&PinnedHotelID=545617&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 1 King Bed | Beach/ocean view](https://images.trvl-media.com/lodging/3000000/2040000/2038600/2038503/da6d3a82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tropicana - Near Olas Altas Street Romantic Zone - Pool - Free WiFi - Restaurant - Air conditioning 7.8 Good 2,847 reviews CA $111 CA $138 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2038503&PinnedHotelID=2038503&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/420000/415000/414902/ed1a9348.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canto del Sol Puerto Vallarta All Inclusive Hotel Zone - Pool - All-inclusive - Free WiFi - Restaurant 7.6 Good 3,277 reviews CA $242 CA $293 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=414902&PinnedHotelID=414902&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353919/d4e513dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Club Regina Puerto Vallarta Marina Vallarta - Pool - Spa - Kids pool - Restaurant 8.6 Excellent 1,042 reviews CA $132 CA $160 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1353919&PinnedHotelID=1353919&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (MXN 50 per day) - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children - 2 bars/lounges - 3 restaurants - A beach bar ### Things to do - 3 outdoor pools - Beach yoga - Free children's club - Gym - Karaoke - Outdoor pool (guest access) - Playground - Shopping - Waterslide ### Family friendly - 3 outdoor pools - Free children's club - Grocery/convenience store - Laundry facilities - Playground - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - 3,600 square feet of conference space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from November 21 2025 to December 15 2025 (completion date subject to change). The following areas are affected: - Select guestrooms - Swimming pool Guests will have access to the following alternate facilities during the renovation: - Outdoor pool During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children - Self parking fee: MXN 50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 9:00 AM to 6:00 PM No pets and no service animals are allowed at this property ### Property is also known as Krystal Hotel Krystal Hotel Vallarta Krystal Vallarta Krystal Hotel Puerto Vallarta Krystal Puerto Vallarta Hotel Puerto Vallarta Krystal Resort Puerto Vallarta Nh Hotel Puerto Vallarta Nh Hotels Puerto Vallarta Nh Krystal Puerto Vallarta Nh Krystal Vallarta Krystal Vallarta Hotel Krystal Vallarta Resort Krystal Resort Krystal Vallarta Hotel Krystal Vallarta Puerto Vallarta Krystal Vallarta Hotel Puerto Vallarta ## Frequently asked questions ### Does Krystal Vallarta have a pool? ### How much does it cost to stay at Krystal Vallarta? ### Is Krystal Vallarta pet-friendly? ### How much is parking? ### What time is check-in at Krystal Vallarta? ### What time is check-out at Krystal Vallarta? ### Are there all-inclusive benefits at Krystal Vallarta? ### Where is Krystal Vallarta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Vallarta Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.0 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 330 8 - Good 232 6 - Okay 186 4 - Poor 127 2 - Terrible 133 ## Reviews ### 10/10 Excellent #### Luis A Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms we're clean the stuff very nice and friendly ##### Luis A Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### christian Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and a very good location ##### christian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Carlos Francisco Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Carlos Francisco Stayed 2 nights in Dec 2025 ### 8/10 Good #### jesenia Oct 30, 2025 Liked: Cleanliness, amenities We liked the clean room and view and the staff were friendly. ![view from our room from floor 11](https://a.travel-assets.com/ugc/hotel-reviews/8dbbdbbc-dd9e-4928-80d9-05aefd8e86bc-1761786048833.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jesenia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lori Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities All staff were so courteous and helpful. ##### Lori Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Mariana Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again. ![Sea view room](https://a.travel-assets.com/ugc/hotel-reviews/1d362bcd-e2a4-4e4d-a128-cc96a21f4a98-1761267208565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mariana Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Silvestre Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really loved this place ##### Silvestre Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Maria Dec 9, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I dislike that place! I don’t recommend it, it’s a horrible place to stay! ##### Maria Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Fanor A Dec 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good but noosybdue to construction. ##### Fanor A Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Heyvar Aug 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was a great hotel to stay in ##### Heyvar Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Christianne Nov 14, 2025 Liked: Staff & service, amenities, property conditions & facilities Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset. ![](https://a.travel-assets.com/ugc/hotel-reviews/f6f397b5-f803-4bd5-8039-ef2feb86e94c-1763089819366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a832778-2645-4022-9866-bbcc9182697b-1763089819891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christianne Stayed 1 night in Nov 2025 ### 8/10 Good #### Hein Dec 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Noise due to construction ##### Hein Stayed 7 nights in Nov 2025 ### 4/10 Poor #### Gerardo Dec 19, 2025 Liked: Staff & service Disliked: Property conditions & facilities Booked a room with double beds and gave me a single bed. They were not able to change the room saying hotel was full ##### Gerardo Stayed 1 night in Dec 2025 ### 6/10 Okay #### Sergio Nov 14, 2025 Liked: Cleanliness The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted. ##### Sergio Stayed 2 nights in Nov 2025 ### 8/10 Good #### Jerry Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes ##### Jerry Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Maria Sarife Dec 23, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The hotel is very outdated. The 1st room didn’t have a safe; I waited around 90 minutes for assistance and nobody came to install one. Operator was rude leaving me on hold without hearing me out even when I was polite. I got another room with safe not working and not fixed to wall; had to wait again; wasted 4 hours. Pool area is awful; beach furniture awful and not enough for amount of people. Alcohol beverage is awful, beer from machine watered down with water. ##### Maria Sarife Stayed 3 nights in Dec 2025 ### 8/10 Good #### Julio Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are clean and comfortable, but the pool is small and crowded. The beach is rocky and has a few chairs. If you book through Expedia you will get a different bracelet and the Staff may try to charge you for breakfast eve though it was included with your reservation. This was very annoying. ##### Julio Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### karyna Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### karyna Stayed 1 night in Aug 2025 ### 4/10 Poor #### esmeralda Oct 22, 2025 Disliked: Amenities, property conditions & facilities Bad experience no hot water to shower! They say they have 3 pools and they only had one functioning and very dirty! I will never stay here again! ##### esmeralda Stayed 1 night in Oct 2025 ### 2/10 Terrible #### esmeralda Oct 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hot water! They don’t answer their phones if needed! They say they have three pools they only have one crowded small pool! ##### esmeralda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Adam Aug 25, 2025 Liked: Staff & service Disliked: Property conditions & facilities Seems they do their best to provide a good hotel experience at a very low level facility. It’s not a wanna return to stay place sorry to say. The food/restaurant options are at best cafeteria type dining experience. The staff are attentive and try to help hotel guests as best as they can. Overall, it is not a place I’d return to stay. ##### Adam Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Christopher Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice quiet hotel in the downtown. ##### Christopher Stayed 4 nights in Feb 2025 ### 8/10 Good #### Mike Aug 20, 2025 Liked: Cleanliness, staff & service, amenities We were there for the SKIF karate. The buffets were not very diverse and the cost of 430 pesos per person each meal was definitely not worth it ##### Mike Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Guadalupe Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our best vacation experience, thank you to all your staff very friendly. ##### Guadalupe Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Maria S Aug 8, 2025 Liked: Amenities X ##### Maria S Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Casa Velas Adults Only All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Casa-Velas-Adults-Only.h5653.Hotel-Information) > > [Buenaventura Grand Hotel & Great Moments - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information) > > [Beach Front Girasol Sur Apartments](https://www.expedia.ca/Puerto-Vallarta-Hotels-Beach-Front-Girasol-Sur-Apartments.h27155085.Hotel-Information) > > [Grand Park Royal Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Park-Royal-Puerto-Vallarta-All-Inclusive.h27346450.Hotel-Information) > > [Rivera del Rio Boutique Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Rivera-Del-Rio-Boutique-Hotel.h7119595.Hotel-Information) > > [Rosita Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Rosita-Hotel.h889365.Hotel-Information) > > [The Westin Resort & Spa Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Westin-Resort-Spa-Puerto-Vallarta.h22052.Hotel-Information) > > [Barceló Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Barcelo-Puerto-Vallarta-All-Inclusive.h16535.Hotel-Information) > > [Grand Miramar All Luxury Suites & Residences](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Miramar-All-Luxury-Suites-Residences.h3438648.Hotel-Information) > > [Club Regina Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Club-Regina-Puerto-Vallarta.h1353919.Hotel-Information) > > [Beach Front Luxury at the Bay View Grand - Location! 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