Title: Krystal Vallarta (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Vallarta Families enjoy beach yoga and sun-filled activities at this resort where convenience meets relaxation - everything needed is just steps away ## Photo gallery for Krystal Vallarta ![In-room safe, laptop workspace, blackout drapes, iron/ironing board - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/95c51c13.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, Sea View | View from room - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/bc4122e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/2a3e36b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/68c64293.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, blackout drapes, iron/ironing board - Krystal Vallarta (Puerto Vallarta)](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers can soak up sunshine on Krystal Vallarta's private beach or relax on the terrace. The property offers shopping opportunities, a peaceful garden, and WiFi access. Children have their own dedicated pool complete with a waterslide for added fun. ## Reviews 7.0 Good ## Popular amenities - Pool - All-inclusive - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 3 - Feb. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 21 of 21 rooms ### View all photos for Standard Room, Garden View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/a298fb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View 7.8 Good 27 reviews ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Rainfall showerhead Hair dryer Free bottled water Cable channels - Garden view - 473 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Mountain View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/3972244a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View 7.0 Good 4 reviews ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Hair dryer Free bottled water - Mountain view - 430 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/f1e03300.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View 7.0 Good 16 reviews ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Hair dryer Free bottled water - Sea view - 430 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Double Room Deluxe with Mountain View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/8ac4f8a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Mountain View - 430 sq ft - Sleeps 4 ### View all photos for Double Room Deluxe with Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/3b44a90f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Sea View - 430 sq ft - Sleeps 4 ### View all photos for Standard Room, Ocean View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Shower/tub combination Rainfall showerhead Hair dryer Free bottled water - Ocean view - 473 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Room Standard with Garden View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/6707eb2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Garden View - 430 sq ft - Sleeps 2 ### View all photos for Room Standard with Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/w947h631x0y1-ab74969e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View - 430 sq ft - Sleeps 2 ### View all photos for Room Deluxe with Mountain View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/w940h626x0y1-87ff9dce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Mountain View - 430 sq ft - Sleeps 2 ### View all photos for Room Deluxe with Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/2da4a60e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Sea View - 430 sq ft - Sleeps 2 ### View all photos for Standard Room, 1 King Bed, Garden View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/a298fb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View 8.0 Very good 33 reviews ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Rainfall showerhead Hair dryer Free bottled water Cable channels - Garden view - 473 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Ocean View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/88e46634.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View ### Highlights Balcony Air conditioning Smart TV Blackout drapes/curtains Rainfall showerhead Hair dryer Free bottled water Cable channels - Ocean view - 473 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Mountain View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/2e8ec6f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Hair dryer Free bottled water - Mountain view - 430 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/95c51c13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Sea View 7.2 Good 24 reviews ### Highlights Balcony Air conditioning Smart TV Ceiling fan Blackout drapes/curtains Rainfall showerhead Hair dryer Free bottled water - Sea view - 430 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/3972244a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Smart TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water Cable channels - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Resort View ![Superior Room, 1 King Bed, Resort View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/c8bc64d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Resort View ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - Resort view - 473 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Resort View ![Superior Room, Resort View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/0326fd80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Resort View ### Highlights Furnished balcony Air conditioning Smart TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - Resort view - 473 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Ocean View ![Superior Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/181def35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View ### Highlights Air conditioning Smart TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water Cable channels - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Ocean View ![Superior Room, Ocean View](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/1af8415e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View ### Highlights Air conditioning Smart TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water Cable channels - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Double Room Standard with Sea View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/f29dedd2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Sea View - 430 sq ft - Sleeps 4 ### View all photos for Double Room Standard with Garden View ![In-room safe, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/20000/12000/11999/95f807e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Garden View 10.0 Exceptional 1 review - 430 sq ft - Sleeps 4 ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7500000/7499300/7499252/76f08373.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Puerto Vallarta by IHG Puerto Vallarta - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 1,797 reviews CA $126 CA $152 total includes taxes & fees Feb 6 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta.h11999.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta.h11999.Hotel-Information) ## About the area Located in Hotel Zone, a neighborhood in Puerto Vallarta, Krystal Vallarta is near the airport and on the beach. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Traveling with kids? Consider Paradise Adventure Park / Canopy Indio and VidantaWorld. Spend some time exploring the area's activities, including golfing. [Visit our Puerto Vallarta travel guide](https://www.expedia.ca/Puerto-Vallarta.dx180016) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64992%2C-105.24207&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sXEFGDfGvi-t7ogweCuY52fu-6s=) Avenida Francisco Medina Ascencion S\\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300 ### What's nearby - ![Beach at hacienda buenaventura](https://images.trvl-media.com/place/180016/d123adbd-aeef-4320-bb45-11dc8feef1d2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beach 3 min walk \- 0.3 km - Puerto Mágico 3 min walk \- 0.3 km - Cruise Ship Terminal 7 min walk \- 0.6 km - Cruise Ship Pier 7 min walk \- 0.6 km - La Isla 9 min walk \- 0.8 km ### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) 13 min drive ### Restaurants - Talavera 2 min walk - El Bucanero 9 min walk - La Choperia 4 min walk - La Catrina Alta Cocina Mexicana 6 min walk - McCarthy’s 7 min walk ## About this property ### Krystal Vallarta Family-friendly hotel near Cruise Ship Terminal A beach bar, a grocery/convenience store, and shopping on site are just a few of the amenities provided at Krystal Vallarta. This hotel is a great place to bask in the sun with a beachfront location, sun loungers, and beach yoga. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a playground and a hair salon. Additional perks include: - 3 outdoor pools along with a waterslide, sun loungers, and pool umbrellas - Buffet breakfast (surcharge), self parking (surcharge), and karaoke - A front-desk safe, tour/ticket assistance, and luggage storage - Beach umbrellas, concierge services, and an elevator Room features All 388 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property. More amenities include: - Rainfall showers, free toiletries, and hair dryers - 42-inch Smart TVs with cable channels ### All-inclusive details All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment Onsite live performances Theme parties ## Similar properties ![On the beach](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/18105028.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Vallarta - All Inclusive Hotel Zone - Pool - All-inclusive - Waterslide - Free WiFi 6.8 874 reviews CA $312 CA $378 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16590000/16589500/16589425/aa255075.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Puerto Vallarta Isla Hotel Zone - 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Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,000 reviews CA $131 CA $159 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=49314628&PinnedHotelID=49314628&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=11999&PinnedHotelID=11999&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11999,37260169,16589425,16380,889508) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (MXN 50 per day) ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children - 2 bars/lounges - 3 restaurants - A beach bar ### Things to do - 3 outdoor pools - Beach yoga - Free children's club - Gym - Karaoke - Outdoor pool (guest access) - Playground - Shopping - Waterslide ### Family friendly - 3 outdoor pools - Free children's club - Grocery/convenience store - Laundry facilities - Playground - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 3 meeting rooms - 3,600 square feet of conference space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Colonial architecture - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children - Self parking fee: MXN 50 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 9:00 AM to 6:00 PM No pets and no service animals are allowed at this property ### Property is also known as Krystal Hotel Krystal Hotel Vallarta Krystal Vallarta Krystal Hotel Puerto Vallarta Krystal Puerto Vallarta Hotel Puerto Vallarta Krystal Resort Puerto Vallarta Nh Hotel Puerto Vallarta Nh Hotels Puerto Vallarta Nh Krystal Puerto Vallarta Nh Krystal Vallarta Krystal Vallarta Hotel Krystal Vallarta Resort Krystal Resort Krystal Vallarta Hotel Krystal Vallarta Puerto Vallarta Krystal Vallarta Hotel Puerto Vallarta ## Frequently asked questions ### Does Krystal Vallarta have a pool? ### How much does it cost to stay at Krystal Vallarta? ### Is Krystal Vallarta pet-friendly? ### How much is parking? ### What time is check-in at Krystal Vallarta? ### What time is check-out at Krystal Vallarta? ### Are there all-inclusive benefits at Krystal Vallarta? ### Where is Krystal Vallarta located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Vallarta Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 6.0 Location ### 7.4 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 330 8 - Good 228 6 - Okay 188 4 - Poor 127 2 - Terrible 132 ## Reviews ### 10/10 Excellent #### Paige Jan 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient place to stay, great staff, awesome beach walks, close to stuff and multiple options for this Canadian! ##### Paige Stayed 2 nights in Jan 2026 ### 8/10 Good #### Katherine Jan 21, 2026 Room was clean and the staff were very good. ##### Katherine Stayed 14 nights in Jan 2026 ### 10/10 Excellent #### christian Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and a very good location ##### christian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Brian Jan 6, 2026 Liked: Cleanliness, staff & service, property conditions & facilities This is not a super luxurious resort but is very good. Mostly seems to be a domestic clientele so the food is much more like “home cooking” than other resorts. We liked that. Staff were all really good. Nice village feel in the complex. ##### Brian Stayed 6 nights in Dec 2025 ### 6/10 Okay #### benoit Jan 20, 2026 Room appeared not swept nor washed, room appeared tired and neglected, check-in staff was in no hurry. The spot is beautiful and near the marina and airport, but not a lot of authentic restaurants near. ##### benoit Stayed 2 nights in Jan 2026 ### 8/10 Good #### jesenia Oct 30, 2025 Liked: Cleanliness, amenities We liked the clean room and view and the staff were friendly. ![view from our room from floor 11](https://a.travel-assets.com/ugc/hotel-reviews/8dbbdbbc-dd9e-4928-80d9-05aefd8e86bc-1761786048833.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jesenia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Paige Jan 17, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here Sunday&Monday night once I landed and had a great experience. The breakfast was awesome tons of options, Thanked the Chef before checkout on Monday. Then booked my last night for Friday night because it’s close to the airport and Juan was awesome plus Barbra helped me Saturday afternoon before my flight back to Canada at 6:30pm. Very family friendly resort, location is great, staff helpful, friendly and fun. I’m so glad they spoke English making it easy to communicate and hardly had to use my translator! Definitely recommend for anyone, there’s lots of options for things to do close by. Very happy with my stay here because it’s my first time in Puerto Vallarta. ![Mountain view king room 26 floor](https://a.travel-assets.com/ugc/hotel-reviews/ec416397-e6cf-47d1-a37c-c9ce2930a697-1768678562407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mountain view king room 26 floor](https://a.travel-assets.com/ugc/hotel-reviews/310d88c2-feda-4953-81d8-6634a8c2e0b3-1768678567185.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Fun in the lobby bar!](https://a.travel-assets.com/ugc/hotel-reviews/e87c13b8-76e2-4174-b58f-cfb1626997c5-1768678581480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Evening on the beach watching the pirate ship ](https://a.travel-assets.com/ugc/hotel-reviews/1d8e619e-26d4-4b3f-b1ba-865dedd26819-1768678583306.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paige Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Lori Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities All staff were so courteous and helpful. ##### Lori Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Mariana Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing! So close to the beach and had an amazing view if you chose the sea view room, the staff are all so kind and greet you every time they even walk by you! Will definitely be staying here again. ![Sea view room](https://a.travel-assets.com/ugc/hotel-reviews/1d362bcd-e2a4-4e4d-a128-cc96a21f4a98-1761267208565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mariana Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sarah Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very pleasant surprise. We checked in at night at the special Expedia desk. Had great service and were even given an ocean front room. We booked 1 night but were so happy to find this hotel for a decent rate that we extended for 2 more nights. Nothing fancy no frills and didn’t get the food package but were happy with the service, accommodation, beach access with pool and location in PV. Thank you ![](https://a.travel-assets.com/ugc/hotel-reviews/39058f92-8e74-4d92-a26d-1202b0e4fbe4-1767844239488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 2 nights in Jan 2026 ### 4/10 Poor #### Donna Jan 2, 2026 The food was gross, no champagne for breakfast. Our tv didn’t have a remote, our phone didn’t have a ring tone. This was probably the worst resort we’ve ever stayed at. On the plus side, the beach was wonderful, we made great friends, and we saw whales everyday ##### Donna Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Christianne Nov 14, 2025 Liked: Staff & service, amenities, property conditions & facilities Amenities in the room were more than expected. Bathroom is very nice and spacious. Ocean view was as expected. Nice to have a balcony to enjoy the sunset. ![](https://a.travel-assets.com/ugc/hotel-reviews/f6f397b5-f803-4bd5-8039-ef2feb86e94c-1763089819366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5a832778-2645-4022-9866-bbcc9182697b-1763089819891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christianne Stayed 1 night in Nov 2025 ### 6/10 Okay #### Sergio Nov 14, 2025 Liked: Cleanliness The room was clean, the staff was great. The bigger pool was closed and too many children in the pool area. So if you’re traveling as a couple I wouldn’t recommend, they were in the gym and running down the halls. (Not the hotels fault). Super noisy with construction, people so not as peaceful as would have wanted. ##### Sergio Stayed 2 nights in Nov 2025 ### 8/10 Good #### Julio Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are clean and comfortable, but the pool is small and crowded. The beach is rocky and has a few chairs. If you book through Expedia you will get a different bracelet and the Staff may try to charge you for breakfast eve though it was included with your reservation. This was very annoying. ##### Julio Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Adrian Jan 24, 2026 Liked: Cleanliness, amenities The staff at this location was amazing! Very nice, helpful, and overall provided a good experience at this resort. I will say that the property itself is a bit dated, room was bit dusty, bathroom sink was clogged, and the AC was not keeping the room cool despite keeping curtains closed. One of the two elevators in one of the towers was inoperable for two days, leaving a constant long line of guests trying to get to and from rooms or leaving guests to walk up/down 16 floors. The beach was great. The property is literally steps away from the water and is very walkable to and from different hotel properties. There were more than enough beach chairs and covers to be able to layout. The only downside were the many vendors soliciting items/activities but they were all really kind when you declined anything. The food was just ok. There was a grilling event on Wednesday that I really enjoyed as it showcased really amazing flavors of the local food. Outside of that, I could have skipped most of the food offered on the property. Speaking of property, the location is really good. Close to restaurants and shopping. Everything is within walking distance and every easy to navigate. Overall, this place is a good place if you are on a tight budget and want to have a relaxing vacation. Again, every staff member were amazing, very helpful and welcoming, just hoping they can renovate the property and up the food game. ![](https://a.travel-assets.com/ugc/hotel-reviews/0225e67c-672f-44f3-9041-229bd0f939bf-1769282304245.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95192e2b-eddb-47e5-b641-27bdda93725c-1769282303542.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/84679040-76e1-4bab-af66-6beba638c220-1769282306026.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b48c3d51-c806-4fcd-b8b3-efa112c7be34-1769282308883.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adrian Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Guadalupe Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our best vacation experience, thank you to all your staff very friendly. ##### Guadalupe Stayed 10 nights in Feb 2025 ### 2/10 Terrible #### esmeralda Oct 24, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No hot water! They don’t answer their phones if needed! They say they have three pools they only have one crowded small pool! ##### esmeralda Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Samuel Mar 18, 2025 Liked: Amenities, property conditions & facilities Location is good... ##### Samuel Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### janice Feb 13, 2025 The staff was extremely friendly. The Expedia staff was wonderful. We had a great stay here. ##### janice Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Stephan Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location ##### Stephan Stayed 14 nights in Feb 2025 ### 8/10 Good #### Miguel Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction. ##### Miguel Stayed 5 nights in Feb 2025 ### 8/10 Good #### mark Feb 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff is excellent, but the facilities are aging ##### mark Stayed 1 night in Feb 2025 ### 10/10 Excellent #### desmond Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The daily pool entertainment was aquafit which was very fun. They also offered beach volleyball and daily contests for prizes. Ramona and Luis were exceptionally talented at entertaining ##### desmond Stayed 15 nights in Feb 2025 ### 10/10 Excellent #### Robert Feb 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent check in with Lillian. Great room. Ordered more towels. Mexican Fiesta buffet was great. ##### Robert Stayed 1 night in Feb 2025 ### 4/10 Poor #### Emad Feb 23, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities It wasn't very clean. Saw a small roache in the room once. 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