Title: Krystal Vallarta - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=180016&destination=Puerto+Vallarta%2C+Puerto+Vallarta%2C+Jalisco%2C+Mexico&selected=37260169&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Vallarta - All Inclusive Travelers soak up the sun by day and enjoy lively evenings at the poolside bar, while savoring regional cuisine and unwinding with spa treatments ## Photo gallery for Krystal Vallarta - All Inclusive ![On the beach - Krystal Vallarta - All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/18105028.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, Mountain View - Krystal Vallarta - All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/7bd92291.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, sun loungers - Krystal Vallarta - All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/c1d43338.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, desk, blackout drapes - Krystal Vallarta - All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/d2c18383.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Krystal Vallarta - All Inclusive (Puerto Vallarta)](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/d63f2bbf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Krystal Vallarta - All Inclusive is beachfront with 3 outdoor pools and 4 regional cuisine restaurants. Guests can relax at the poolside bar, book massages, and enjoy free in-room WiFi. The staff is praised for their attentiveness. ## Reviews 6.8 ## Popular amenities - Pool - All-inclusive - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-29&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-29&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 13 of 13 rooms ### View all photos for Standard Room, Garden View ![Standard Room, Garden View](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/fc9ca50d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View ### Highlights Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water - Garden view - 474 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Mountain View ![Deluxe Room, Mountain View](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/7bd92291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View ### Highlights Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water - Mountain view - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, Sea View ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/d2c18383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View ### Highlights Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water - Sea view - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, Ocean View ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/35b87a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Ocean View ### Highlights Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Garden View ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/ed85923b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Garden View ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water Daily housekeeping - Garden view - 474 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Ocean View ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/35b87a11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ocean View ### Highlights Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Mountain View ![Deluxe Room, 1 King Bed, Mountain View](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/df19cbac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View ### Highlights Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water - Mountain view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Sea View ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/d2c18383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Sea View ### Highlights Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Free bottled water - Sea view - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![1 bedroom, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/7521bf6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Private bathroom Free bottled water - 474 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Resort View ![Superior Room, 1 King Bed, Resort View](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/91cb906c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Resort View ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Private bathroom Free bottled water - Resort view - 474 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Resort View ![Superior Room, Resort View](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/e34b8b05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Resort View ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Private bathroom Free bottled water - Resort view - 474 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 1 King Bed, Ocean View ![Superior Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/27aa7da6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Private bathroom Free bottled water - Ocean view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Ocean View ![Superior Room, Ocean View](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/0393c829.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View ### Highlights Air conditioning Plasma TV Blackout drapes/curtains Separate bedroom Hair dryer Deep soaking bathtub Private bathroom Free bottled water - 1 bedroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/70000/69945/9b8f46be_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Puerto Vallarta - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta-All-Inclusive.h37260169.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Vallarta-All-Inclusive.h37260169.Hotel-Information) ## About the area Located on the beach, Krystal Vallarta - All Inclusive is in Hotel Zone, a neighborhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Consider Act ll Entertainment Stages for a night out or VidantaWorld if you're traveling with kids. [Visit our Puerto Vallarta travel guide](https://www.expedia.ca/Puerto-Vallarta.dx180016) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64780%2C-105.23953&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZX7Pp1i2A4zqZNuX0vY8rT1kQVE=) Av. Francisco Medina Ascención S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300 ### What's nearby - ![Beach at hacienda buenaventura](https://images.trvl-media.com/place/180016/d123adbd-aeef-4320-bb45-11dc8feef1d2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beach 5 min walk \- 0.5 km - La Isla 3 min walk \- 0.3 km - Puerto Mágico 7 min walk \- 0.6 km - Cruise Ship Terminal 10 min walk \- 0.9 km - Plaza Caracol 12 min walk \- 1.1 km ### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) 13 min drive ### Restaurants - Talavera 4 min walk - Starbucks 3 min walk - Le Delice 3 min walk - McCarthy’s 2 min walk - Seafire Restaurant 4 min walk ## About this property ### Krystal Vallarta - All Inclusive All-inclusive family-friendly property near Cruise Ship Terminal You can look forward to 2 bars, a gym, and conference space at Krystal Vallarta - All Inclusive. This property is a great place to bask in the sun with a beachfront location and beachfront dining. Be sure to enjoy Regional cuisine and a poolside location at the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a free kid's club. You'll also find perks like: - 3 outdoor pools along with a waterslide, sun loungers, and pool umbrellas - Self parking (surcharge), an elevator, and 3 meeting rooms - A 24-hour front desk and smoke-free premises - Guest reviews say great things about the helpful staff Room features All 388 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Extra amenities include: - Deep soaking tubs, free toiletries, and hair dryers - Daily housekeeping, desks, and phones ### All-inclusive details This property is all-inclusive. 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (MXN 50 per night) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 3 restaurants ### Restaurants on site - Aquamarina - Las Velas - Lobby Bar ### Things to do - 3 outdoor pools - Free children's club - Gym - Outdoor pool (guest access) - Waterslide ### Family friendly - 3 outdoor pools - Free children's club - Waterslide ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - 11,819 square feet of conference space - 3 meeting rooms ### Outdoors - On the beach - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Deep soaking bathtub - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch plasma TV ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Self parking fee: MXN 50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Pool access available from 9:00 AM to 6:30 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Krystal Vallarta Krystal Vallarta All Inclusive Krystal Vallarta - All Inclusive Puerto Vallarta Krystal Vallarta - All Inclusive All-inclusive property ## Frequently asked questions ### Does Krystal Vallarta - All Inclusive have a pool? ### How much does it cost to stay at Krystal Vallarta - All Inclusive? ### Is Krystal Vallarta - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Krystal Vallarta - All Inclusive? ### What time is check-out at Krystal Vallarta - All Inclusive? ### Are there all-inclusive benefits at Krystal Vallarta - All Inclusive? ### Where is Krystal Vallarta - All Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Vallarta - All Inclusive Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 260 8 - Good 202 6 - Okay 180 4 - Poor 136 2 - Terrible 141 ## Reviews ### 10/10 Excellent #### Lisa Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean. Staff was friendly. ##### Lisa Stayed 14 nights in Jan 2026 ### 8/10 Good #### Lara Dec 30, 2025 Liked: Cleanliness, property conditions & facilities Room was clean, staff were great, buildings and grounds were nice and well maintained. My family will stay here again. ##### Lara Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Paul Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great and the staff was great also. ##### Paul Stayed 3 nights in Nov 2025 ### 4/10 Poor #### marvin w Jan 21, 2026 Cold pools, very bland food, watery drinks, deteriorating facilities ##### marvin w Stayed 14 nights in Jan 2026 ### 4/10 Poor #### seongjik Dec 11, 2025 Friendly staff comfy bed but not ##### seongjik Stayed 1 night in Dec 2025 ### 8/10 Good #### Francisco Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean ##### Francisco Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jeffree Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful location and friendly staff ##### Jeffree Stayed 7 nights in Mar 2025 ### 4/10 Poor #### Justine Dec 15, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Visited here 7 years ago, hotel was lovely, food not so great but not an issue. Have just arrived back from another stay and it is dire to say the least. It looks absolutely nothing like it does in the pictures. Only one pool open, the other has been reduced in size and was closed, the food terrible and the whole place was a building site and won't be finished until Sept 2027\. The only plus is that the staff are fantastic. Unfortunately we won't be visiting again. ##### Justine Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Leslie Jan 10, 2026 Liked: Cleanliness, amenities This was our second time staying here. Staff are very professional and attentive. Food was very good however the same menu at the hotel restaurant as was at the buffet. If you are looking for something different, a short walk across the highway and half block to left is an excellent Outback Steak House. Beach was wonderful. Only two issues that were not great was the construction on the new building next to the main pool which was closed for safety reasons, and there was a sewer back up onto the walkway towards the family pool and hotel. You either walked through it - yuck - or went through hotel lobby onto beach and back onto the pool. They were working on the sewer problem but was an inconvenience. If you forgot anything, there was a convenience store just outside the resort and a 15 min walk and across from the marina was the Walmart. I would have given a higher review if it wasn't for the sewer problem and the one pool being closed due to the construction. ##### Leslie Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Alfonso Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a great experience in the hotel, From the checking of the hotel and the friendly stuff. ##### Alfonso Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### ASONG Apr 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities The best location ever ##### ASONG Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Wanda Mar 3, 2025 It was amazing! Amazing food and great staff ##### Wanda Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Anastasios Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, central and very fun. Food and beverage were of good quality and service was great. Beach and pool were great. ##### Anastasios Stayed 5 nights in Mar 2025 ### 6/10 Okay #### Jennefer Dec 31, 2025 Liked: Cleanliness Disliked: Amenities The hotel is very run down, but has a rustic charm I guess. We had to share a balcony with another room which is totally weird. We also could hear the people in the room next door snore and blow dry their hair. Our room was completely bare except for one tv hung on the wall with wires hanging out of it. It only had one English Channel. There were no drawers for our clothes. The service was very slow. No one serves you . You had to wait in line for water and drinks. The food was ok. But even if you got a table and got your food- you had no drink- not even water or coffee. We ended up leaving the resort and the town is cute and the restaurants are yummy. There is a liquor store near by. Everyone was nice, but I will never do all inclusive again… what’s the point. ##### Jennefer Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Chase Pest Feb 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place Everything was great, we had a nice relaxing time, wonderful room and beautiful beach! Thanks! ##### Chase Pest Stayed 3 nights in Feb 2025 ### 8/10 Good #### Cecilia May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved having access to different activities ##### Cecilia Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Anni Dec 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities When we first walked into the front lobby area, there was a very bad smell, which continued as you walked through to the eating area adjacent to the lobby. There isn’t a rating for the food and drinks… But we would’ve given that one star. The food was the same every day with a little bit of a variance… They finally had a Mexican fiesta night… So we figured there would be different food at least the traditional Mexican food which we were so looking forward to, but we were disappointed again because it was the same food again. We have stayed at different all-inclusive hotels, and we have always had a variety of different foods on different days. So we ended up going to restaurants outside of the hotel to eat. We had maid Service on the third day of our stay and they basically just changed the towels… Nothing was cleaned. Other than that, the staff was very nice. ##### Anni Stayed 5 nights in Nov 2025 ### 8/10 Good #### Gabriel Feb 21, 2025 Liked: Cleanliness, staff & service, amenities The all-inclusive food was surprisingly good and had plenty of options. The service was excellent and all of the staff were super polite. The beach area is great with tons of lounge chairs to sit on and much larger compared to other resorts that are further south. Our only complaint would be that there was quite a bit of construction going on during our stay and sometimes they would be working and making a lot of noise during peak beach hours. ##### Gabriel Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Sylvia Gail Mar 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were amazing! They were helpful, kind, friendly, congenial and gracious. we felt they were there to make our stay a memorable experience for that we are very grateful. The dining room staff made sure we had what we wanted or needed. All in all a wonderful experience. We are sure to return! ##### Sylvia Gail Stayed 14 nights in Mar 2025 ### 8/10 Good #### Adam Feb 22, 2025 Liked: Cleanliness, amenities Great view. Balcony unsafe due to unfastened railing. ##### Adam Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Liliana Angelicia Feb 21, 2025 Disliked: Cleanliness, amenities, property conditions & facilities the staff were nice, they just took awhile when requesting for towels / blankets, plus food was bland and drink options were limited. and every 5 mins someone is trying to sell you something on the beach. ##### Liliana Angelicia Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Sandra M Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay very much and would highly recommend staying here. The staff were very friendly, the hotel very clean, and food very good with variety each day. We had access to two swimming pools and both very nice and clean. The children's area very enjoyable with the waterslide and kids pool. We were able to enjoy time on the beach, used the lounge chairs and watched whales on two occasions. We met Ernesto, a tour guide on the beach, and booked tours with him. He was very informative and we felt very welcomed and safe with him. Only downfall was some construction on buildings close to pool areas but we were able to find a spot to relax and didn't notice it too much. Also didn't have towels for 2 days but asked at front desk and some were sent up. Hotel is within walking distance to a convenience store and about 2 blocks from a steak house. Tours from the marina were about a 15 minute walk so didn't need taxi as the walk was nice. We will definitely stay here again. ##### Sandra M Stayed 6 nights in Feb 2025 ### 8/10 Good #### Rachel Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I cannot understand all the bad reviews. For the price, this place checks all the boxes. It’s not a 5 star resort, nor are they charging 5 star prices. The food was plentiful and we filled our bellies at every meal. The staff were friendly and attentive. The facility, room and pools were clean. There were employees everywhere all the time to cater to guests needs and maintain the resort. My kids (7 and 8) loved it. They felt safe, were treated kindly by guests and employees and had the run of the place. We were there on Easter and some of the employees helped me hide eggs for my kids to find in the open grass area. The construction noise was not obnoxious or constant. It’s Mexico- of course there’s construction. If it fits your budget and you want to travel- book it. We could walk to grocery and convenience stores, the cruise terminal… Taxi’s, Ubers, buses are all easy to obtain. ##### Rachel Stayed 5 nights in Apr 2025 ### 4/10 Poor #### McGuire Sep 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Overall this property had the potential to be something great. But the issue that I had and I thought wasn’t right was they were under construction and that was not made clear when anywhere when booking this hotel. So the three restaurants wasn’t true. The pools were dirty a lot of times. And there was no AC expect in your rooms so the idea of hanging at the bar wasn’t even a thought because you would stand there in your own sweat while drinking. It had a really bad smell in many areas. I thought the staff was the highlight until someone stole my fiancé shirt that we had just bought that morning. We left our room and the shirt was gone which was very strange to us. Overall just wasn’t even a good experience at the hotel mexico itself was amazing the location was great we were near everything. I think this hotel would be great after the remodels they should have just communicated that sometime through the booking process if it’s by email or having it listed on the app. But overall this hotel was be 2/5 stars at this current moment I wouldn’t recommend and I won’t be going back. And that takes a lot for me to stay because I am very easy to please hotel wise and this one definitely disappointed me. ##### McGuire Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Patricia Feb 10, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I would stay here again after 10 years when the construction is done There were very loud pile drivers and jack hammers going all day long every day !!!! No possibility of relaxation!!! And there was raccoons on the tables at dinner time that THE WAITERS WERE FEEDING BREAD!! But the property is beautiful, the food is good, the entertainment is good, and the staff is tremendous - friendly and helpful We always stay at all inclusives and this is the first one ever, that on checkout day - seems wanting to push you away forever I'm not talking about checkout times, but the revoking of priveleges We weren't affected as our flite was at 3 But people with flite at midnite were basically thrown out on the street at 11 am! Saving a few bucks? IT DOESN'T AT ALL SAY COME BACK AGAIN!! ##### Patricia Stayed 14 nights in Jan 2025 ### Expedia's Latest Trends ### Hotels > - [Casa Nicole Boutique Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-HOTEL-CASA-NICOLE.h44037036.Hotel-Information) > - [Petit Hotel Pilitas](https://www.expedia.ca/Puerto-Vallarta-Hotels-HACIENDA-DE-VALLARTA-PILITAS.h42090987.Hotel-Information) > - [Victoria Suites](https://www.expedia.ca/Puerto-Vallarta-Hotels-Victoria-Suites.h102911599.Hotel-Information) > - [Breezy & Beautiful Bay View Grand Condo](https://www.expedia.ca/Puerto-Vallarta-Hotels-Breezy-Beautiful-Bay-View-Grand-Condo.h23113721.Hotel-Information) > - [Molino de Agua BEST in PV, amazing location. best pool! 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