Title: Krystal Grand Puerto Vallarta All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Grand Puerto Vallarta All Inclusive All-inclusive hotel with 4 restaurants and 4 outdoor pools ![4 restaurants, breakfast, lunch served; local and international cuisine](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/7fa857a5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/c8d2a87e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/03655bf9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/6a4a2db8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch served; local and international cuisine](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b81a3bc5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Krystal Grand Puerto Vallarta All Inclusive overlooks the ocean, offering a perfect retreat. Guests enjoy beachfront dining, four outdoor pools, an indoor pool, on-site shopping, reflexology treatments, and special meals for children. 7.8 Good ## Popular amenities - - All-inclusive - Bar - Parking available - Spa - Gym ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=83084653&PinnedHotelID=83084653&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ![Deluxe Resort View Double](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/63b69878.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Resort View Double 8.6 Excellent 9 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 427 sq ft - Resort view - Sleeps 4 - 2 Double Beds ![Deluxe Resort View King](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/5cd6275d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Resort View King 8.6 Excellent 4 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 427 sq ft - Resort view - Sleeps 2 - 1 King Bed ![Deluxe Partial Ocean View King](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b07cc38c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Partial Ocean View King 8.4 Very good 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 427 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ![Deluxe Partial Ocean view Double](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/4c9bd32f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Partial Ocean view Double 8.0 Very good 13 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 427 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ![Deluxe Ocean View King](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/b648daab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King 8.2 Very good 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 427 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Deluxe Ocean View Double](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/2c5730f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Double 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 427 sq ft - Sea view - Sleeps 4 - 2 Double Beds ![Jr. Suite Balcony King](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/686b7633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Balcony King ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 534 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Jr. Suite Balcony Double](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/dfabcf40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Balcony Double 8.8 Excellent 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 534 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ![Free minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/22a74968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Jacuzzi Double ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 534 sq ft - Partial ocean view - Sleeps 3 - 2 Double Beds ![Free minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/22a74968.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Jacuzzi King 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 534 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Free minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/7c76a628.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Hacienda King 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 463 sq ft - Sleeps 2 - 1 King Bed ![Jr. Suite Hacienda Double](https://images.trvl-media.com/lodging/84000000/83090000/83084700/83084653/9db0d78c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jr. Suite Hacienda Double 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items LED TV Blackout drapes/curtains Ceiling fan Hair dryer - 427 sq ft - Sleeps 3 - 2 Queen Beds ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40740000/40733100/40733092/2e4628eb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Punta de Mita Punta de Mita - On private beach - Pool - Hot tub - Spa 9.0 Wonderful 471 reviews CA $346 CA $456 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Punta-De-Mita-Hotels-Conrad-Punta-De-Mita.h40733092.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=180016&destination=Puerto Vallarta&destType=MARKET&latLong=20.653406,-105.225334&searchId=f79a56d2-df06-474b-820f-180ab4279bb9&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/6000000/5220000/5216100/5216008/a2f097c0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Vallarta - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69711%2C-105.21168&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RIk6vTYDqo6b7AEFdSulWQtYzW8=) 136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333 #### What's nearby - Cathedral of Our Lady of Guadalupe - 19 min walk - 1.6 km - International Convention Center - 6 min drive - 5.8 km - Vista Vallarta Club de Golf - 7 min drive - 2.7 km - Cruise Ship Terminal - 9 min drive - 11.1 km - Malecon - 16 min drive - 16.1 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive #### Restaurants - ‪Fat Tony's Pizza - ‬5 min drive - ‪El Cochiloco - ‬5 min drive - ‪La Pizza House - ‬5 min drive - ‪La Tienda Grande - ‬5 min drive - ‪Micheladas Botaneras Ixtapa - ‬6 min drive ## About this property ### Krystal Grand Puerto Vallarta All Inclusive Luxury all-inclusive hotel by the ocean At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on site, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Treat yourself to a body treatment, a deep-tissue massage, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like beach volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a playground. You'll also enjoy the following perks during your stay: - 4 outdoor pools and an indoor pool - Valet parking (surcharge), a free beach club on site, and massage treatment rooms - Beach towels, beach umbrellas, and a gift shop - Concierge services, ATM/banking services, and wedding services - Guest reviews say great things about the helpful staff Room features All 451 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars. Extra conveniences in all rooms include: - Highchairs, children's slippers, and children's books - Designer toiletries, showers, and hair dryers - 32-inch LED TVs with premium channels - Balconies, a personal chef, and art supplies ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/58000000/57250000/57240700/57240661/4cc27719.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,388 reviews CA $324 CA $392 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=57240661&PinnedHotelID=57240661&HadPinnedHotel=true®ionId=-1&adults=2) ![Infinity pool](https://images.trvl-media.com/lodging/38000000/37270000/37260200/37260169/a6d061df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Vallarta - All Inclusive Hotel Zone - All-inclusive - Free WiFi - Restaurant - Air conditioning 6.8 804 reviews CA $223 CA $267 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=37260169&PinnedHotelID=37260169&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/25000000/24940000/24930700/24930665/dd9bb45d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Hacienda at Krystal Grand Puerto Vallarta Hotel Zone - 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All Inclusive South Zone - On private beach - Pool - All-inclusive - Spa 7.4 Good 1,000 reviews CA $263 CA $323 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=27346450&PinnedHotelID=27346450&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/1000000/20000/10500/10481/7acad8bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Buenaventura Grand Hotel & Great Moments - All Inclusive Colonia 5 de Diciembre - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,240 reviews CA $399 CA $479 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=10481&PinnedHotelID=10481&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/70000/69945/b06e0f2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Puerto Vallarta - All inclusive Marina Vallarta - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 1,281 reviews CA $328 CA $393 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=69945&PinnedHotelID=69945&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/528800/528713/fc80b392.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa del Palmar Beach Resort and Spa, Puerto Vallarta Hotel Zone - Pool - Hot tub - All-inclusive - Kids pool 8.2 Very good 1,875 reviews CA $187 CA $224 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=528713&PinnedHotelID=528713&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers, beach towels, beach massages](https://images.trvl-media.com/lodging/2000000/1550000/1542300/1542278/d07da049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Vallarta - All Inclusive Nuevo Vallarta - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 3,460 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1542278&PinnedHotelID=1542278&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas, beach towels, beach yoga](https://images.trvl-media.com/lodging/12000000/11550000/11547700/11547659/88c636e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta South Zone - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 1,106 reviews CA $479 CA $575 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=11547659&PinnedHotelID=11547659&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transportation - Covered valet parking on site (MXN 55 per night; includes in/out privileges) ### Food and drink - 2 bars/lounges - 4 restaurants - A beach bar - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Fogo - Il Formaggio - Le Délice - O' West - Sea Fire ### Things to do - 24-hour gym - 4 outdoor pools - Arcade/game room - Beach volleyball - Children's pool - Free beach club - Free children's club - Full-service spa - Indoor pool - Playground - Shopping ### Family friendly - 4 outdoor pools - Arcade/game room - Art supplies - Beach toys - Children's books - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - High chair - In-room babysitting (surcharge) - Indoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 7 meeting rooms - Business center - Computer station - Conference center (11,141 square feet of space) - Coworking space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach ### Full-service spa - 5 treatment rooms - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (40 inch wide door) - Handrails in stairways (40 inches high) - Lever door handles - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - Communal living room - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Children's slippers - Designer toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch LED TV with premium cable channels ### Food and drink - Chef service - Coffee/tea maker - Free bottled water - Free stocked minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Connecting rooms available - Electrical adapters - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Window screens ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Covered valet parking fee: MXN 55 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 7:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Krystal Altitud Vallarta AIl Inclusive Krystal Altitude Vallarta AIl Inclusive Krystal Grand Altitude Pto. Vallarta AI Krystal Grand Puerto Vallarta All Inclusive Hotel Krystal Grand Altitude Puerto Vallarta AIl Inclusive Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta ## Frequently asked questions ### Does Krystal Grand Puerto Vallarta All Inclusive have a pool? > Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 7:00 AM–9:00 PM. ### How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive? > As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on Nov 9, 2025 start from CA $324.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Krystal Grand Puerto Vallarta All Inclusive? > Valet parking is available for MXN 55 per night. ### What time is check-in at Krystal Grand Puerto Vallarta All Inclusive? > Check-in begins at 4:00 PM. ### What time is check-out at Krystal Grand Puerto Vallarta All Inclusive? > Check-out is at 11:00 AM. ### Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive? > Yes, the property is all-inclusive. ### Where is Krystal Grand Puerto Vallarta All Inclusive located? > Nestled on the beach, this Puerto Vallarta hotel is within 1 mi (2 km) of Go Karts and Cathedral of Our Lady of Guadalupe. Campo de Golf Ixtapa and Paradise Adventure Park / Canopy Indio are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Krystal Grand Puerto Vallarta All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 181 8 - Good 104 6 - Okay 78 4 - Poor 47 2 - Terrible 29 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Mirza Mohammad Oct 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I don’t typically leave reviews, but this resort deserves it. The ocean views were stunning, the food was excellent, and the service throughout the resort was outstanding. The rooms, pools, and dining options were all exceptional. It’s also a wonderful place for families—our kids especially enjoyed the gaming station. Highly recommended for anyone looking for a memorable vacation Drinks were amazing. ##### Mirza Mohammad Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Bernard J Jul 5, 2025 Disliked: Amenities Ok hotel ##### Bernard J Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Mitra Apr 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Still excellent best location ##### Mitra Stayed 7 nights in Apr 2025 ### 8/10 Good #### Leonard Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food was great great service from bartenders. ##### Leonard Stayed 7 nights in Jan 2025 ### 8/10 Good #### Deronshau Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great! The food on the buffet was pretty decent but the Paella at the buffet was wonderful.The Italian restaurant ( must have a reservation) was wonderful, with good vibes, and the food was amazing! We didn’t have a chance to try the Mexican restaurant or the French restaurant, so maybe next time. The only thing I would make people aware of is that the room we were staying in the bathroom does not have a door separating it from the rest of the space. There are frosted glass doors to the shower and toilet for privacy but not a door to enclose the whole bathroom. The staff cleaned the pool every day and they refilled the mini fridge every day. The bar and lounge area are nice as well. They call you a taxi or uber for you if needed. The staff was very friendly and helpful so do not hesitate to ask for assistance or their advice. ##### Deronshau Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### humberto Sep 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I really like it there ##### humberto Stayed 3 nights in Jun 2024 ### 8/10 Good #### ruby Oct 15, 2024 Liked: Cleanliness, staff & service, amenities I loved the hacienda for adults only ##### ruby Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Nieves Feb 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Nieves Stayed 3 nights in Jan 2025 ### 8/10 Good #### Heriberto May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Stay For a 4 Day Trip Nice place to stay in! It wasn’t too crowded when we stayed in the month of May. You have access to Krystal Grand and Hacienda which is a nice plus as Krystal Grand is more family friendly and Hacienda is for adults and more quieter. The food was not bad but could improve. You also have to make a reservation for the restaurants for the dinner option but if you don’t make it on time you are out of luck. We managed to get one on our last night only after talking to reception. You also have to pay a fee for room service. The staff were very friendly and always helpful. No complaints on that. Overall it was a very nice experience. ![View from Sushi Bar. ](https://a.travel-assets.com/ugc/hotel-reviews/a94d41fe-cd6a-47cf-9027-274b58caa9f4-1747260362935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sangria and Piña Colada. ](https://a.travel-assets.com/ugc/hotel-reviews/c18bbc4e-75c4-4587-9309-d293403eb281-1747260362540.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ceviche, good. ](https://a.travel-assets.com/ugc/hotel-reviews/6f94fdf9-2ec4-424a-be8e-1304f6efc215-1747260363942.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Aguachile, good. ](https://a.travel-assets.com/ugc/hotel-reviews/18f1ce62-a060-477b-8ea2-6576392e2e40-1747260363277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heriberto Stayed 3 nights in May 2025 ### 10/10 Excellent #### Dianne Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff at this resort were very friendly and provide awesome services. Transportation was easy accessible with their taxis. Getting to the city was fun & easy. We actually rented uber to get to the city. They had multiple restaurants & souvenirs shops. Just overall a great & memorable experience at this resort. ##### Dianne Stayed 5 nights in Nov 2024 ### 2/10 Terrible #### Lourdes Aug 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel is old. Not look the same as the online pictures, my room wasn’t ready. At 4:30 They changed the room because the room what I reserved wasn’t ready . I didn’t liked that room and I asked them to get ready my room as soon as possible with full ocean view like my reservation . I waited until the 6pm to finally get in the room Also the strawberries and champagne was scheduled for August 1 between 1pm to 5pm and never arrived We made this trip for our 25th anniversary to have a wonderful time but unfortunately was the worse place where we stayed. ##### Lourdes Stayed 4 nights in Jul 2025 ### 8/10 Good #### Verified traveller Jun 30, 2025 Liked: Cleanliness, staff & service, room comfort #### Krystal Grand Stay There was a problem with the air conditioning and ceiling fan the first few days. They had to come out 3 or 4 times to fix it. I believe that it was somehow connected to the patio door because after they fixed it, I wasn't able to open the door; therefore, unable to actually sit out on the patio; which was too bad because it was a beautiful view and I was only able to appreciate it with the door closed. There was also an odor in the restroom maybe the first couple of days that seemed to dissipate after that. Otherwise, enjoyed my stay. ##### Verified traveller Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Julie Apr 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really enjoyed! Stayed for 3 nights. Our room was spacious and comfortable. The pools were warm and the food was plentiful and delicious. Staff were amazingly helpful. I will return. ![](https://a.travel-assets.com/ugc/hotel-reviews/B71DA168DBF27DAF857B512DAD99B9C8DDFDCFD51712454423064.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABD96F34001911B4DF51CA3D82ADB7512E1881AC1712454436133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julie Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Kimberly Jun 26, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities The customer service in the buffet restaurant was excellent and the seafood they served at Jalavera restaurant was delicious. That's really the only thing nice about this property. What I don't like is the room I stayed at, it smells musty, earthy and damp. I know, there's mold in my room. It rained during my stay and it flooded the inside of the room where the door of the balcony area. Part of my blanket got soaked and was wet and I called front desk for a new one, but no one came to replace it, so that night I slept without a blanket. The pictures here on expedia is very different from the what the actual room looks like so beware. ##### Kimberly Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Victoria Dec 15, 2024 Disliked: Staff & service, property conditions & facilities I don’t suggest this place at all. Worst experience in puerto Vallarta. Only reason we stayed was we were attending a wedding here. ##### Victoria Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Maria Jun 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The shampoo & shower gel were cheap ##### Maria Stayed 4 nights in Jun 2024 ### 4/10 Poor #### Virginia Nov 5, 2024 Disliked: Staff & service, property conditions & facilities Not enough staff ##### Virginia Stayed 5 nights in Oct 2024 ### 6/10 Okay #### Sunil Dec 12, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It was Okay’ only. Front desk agent was not very cooperative or helpful. Rooms were not family friendly as there was no door in the restroom and shower. Broken AC since the room temperature never went below 28 degree Celsius during our 5 days stay. All inclusive food and beverages were too mediocre and repetitive. Only the good thing about this Resort is it’s right to next to the beach. Thats it ! ##### Sunil Stayed 5 nights in Dec 2024 ### 4/10 Poor #### Francisco Dec 1, 2024 Disliked: Staff & service Service is slow, they forget you ask for basic things such as towel in the room, hair dryer had to ask 3 different days and they always said it was coming and never arrived, not sure if they are understaff but for the amount of money they change you can find way better options ##### Francisco Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### MAYRA SANCHEZ Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 0 ##### MAYRA SANCHEZ Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Tali Dec 17, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The first room we received had black mold on the ceiling. They couldn’t switch our room till 2 days later and even the upgraded room was very dirty. Mold on ceiling torn blanket and broken mirror in bathroom. I would not recommend this hotel to anyone. ##### Tali Stayed 7 nights in Dec 2024 ### 6/10 Okay #### Jeannette Apr 4, 2024 Disliked: Staff & service, amenities, property conditions & facilities Underwhelming stay. Staff were very unfriendly and unwelcoming, they seemed very annoyed by guests. It was unusual compared to other experiences I have had in Mexico. The other guests we spoke to also said they felt unwanted by the staff. The restaurants were challenging to get in for dinner and when we did finally get in the food was not great when we did get in. Wifi did not work during our stay. Our toilet would not flush the last day we were there. I wouldn’t recommend or stay here again. ##### Jeannette Stayed 4 nights in Mar 2024 ### 8/10 Good #### Nancy Apr 9, 2024 Liked: Staff & service, room comfort #### Wedding weekend in PVR We were upgraded to a suite with a pool. The room was wonderful, great location and the pool was fantastic. Overall the room was great, but could definitely use some TLC and updates. The air conditioning in our room was VERY loud. It was near the pool so was loud outside, but that didn't bother us at all. We enjoyed the music and hustle and bustle. The CG pools are filled with families and kids. The 5th floor pool is party central and the Hacienda pool was beautiful and adult only. The food was decent. Similar to a cruise. The drinks were plentiful but until you asked for alcohol in the drink, they were more virgin like. The beach was incredible. Lots of chairs and umbrellas, the water was so clear, and the sand was raked every morning. We would go back knowing that the experience is like a cruise ship on land! ##### Nancy Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Allison Mar 4, 2025 Disliked: Cleanliness, property conditions & facilities the room as absolutely filthy and not cleaned. Mold everywhere. Can’t get proper change of towels or bedding. They limit your restock of water, even with a medical condition involving a Cpap. My husband and 5 year old where sick and to avoid spreading, they wanted to stay in room. We weren’t allowed to bring food to them and the option was $150 peso charge room service. My 5 year old wasn’t allowed to sit outside without shoes on, but a lady with a see through coverup wearing only a thread of a thong and barely covered nipples was allowed to sit and eat. The hallways were never cleaned and were absolutely disgusting. My husband ended up with mold infection in his lungs and sick. My son noticed an ear plug on the ground in the hallway and after 6 days, still was there. The room wrecked of mold and curtains had visible mold on them. ##### Allison Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Laura Mar 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay last year so much that we returned this year. Our group had several partial ocean and full ocean view rooms once again. No issues with any of them and mini fridges were adequately stocked. The property is well maintained and clean. Food was very good and plentiful. Lots of options at the buffet with theme dinners throughout the week. The specialty restaurants don’t require reservations anymore and offer three seatings. If you wait in line at one restaurant and can’t get in, however, there’s no option to try another so you can enjoy the buffet instead. The pool was clean and refreshing, but the chair game is in full play (just like everywhere else). Lots of activities offered throughout the day including beach volleyball, pool volleyball, bingo, arts and crafts and pool side games. Lots of fun. The evening entertainment is hit and miss but the Michael Jackson show continues to be entertaining. They also offer karaoke in the lobby but it was a bit much. The staff are terrific. Guillermo and Felix will take good care of you around the pool and beach areas. Daniel at reception was always friendly and helpful. All in all it was another wonderful stay. We’re already making plans to return next year. ##### Laura Stayed 9 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Melia Puerto Vallarta - All inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Melia-Puerto-Vallarta.h69945.Hotel-Information) > > [Vamar Vallarta All Inclusive Marina and Beach Resort](https://www.expedia.ca/Puerto-Vallarta-Hotels-Vamar-Vallarta-All-Inclusive-Marina-And-Beach-Resort.h185902.Hotel-Information) > > [Buenaventura Grand Hotel & Great Moments - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information) > > [Grand Park Royal Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Park-Royal-Puerto-Vallarta-All-Inclusive.h27346450.Hotel-Information) > > [Hacienda Buenaventura Hotel & Mexican Charm](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hacienda-Buenaventura-Hotel-Mexican-Charm-All-Inclusive.h16380.Hotel-Information) > > [Villa Lala Boutique Hotel Adults Only](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-Lala-Hotel-Boutique-Adults-Only.h10211572.Hotel-Information) > > [Villa del Palmar Beach Resort and Spa, Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-Del-Palmar-Beach-Resort-And-Spa.h528713.Hotel-Information) > > [Marriott Puerto Vallarta Resort & Spa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Marriott-Puerto-Vallarta-Resort-Spa.h26471.Hotel-Information) > > [Barceló Puerto Vallarta - 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All Inclusive](https://www.expedia.ca/Tenacatita-Hotels-Los-Angeles-Locos-All-Inclusive.h182725.Hotel-Information) > > [Fiesta Americana Puerto Vallarta All Inclusive & Spa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Fiesta-Americana-Puerto-Vallarta-All-Inclusive-Spa.h19131.Hotel-Information) > > [Dreams Vallarta Bay Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Dreams-Vallarta-Bay-Resort-Spa-All-Inclusive.h4943508.Hotel-Information) > > [Friendly Fun Vallarta Different Experiences - All Inclusive.](https://www.expedia.ca/Puerto-Vallarta-Hotels-Friendly-Fun-Vallarta-All-Inclusive-Resort.h460538.Hotel-Information) > > [The Hacienda at Krystal Grand Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Hacienda-At-Krystal-Grand-Puerto-Vallarta.h24930665.Hotel-Information) > > [Las Palmas by the Sea All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Las-Palmas-By-The-Sea.h1041592.Hotel-Information)