Title: Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Adults-only hotel with 9 restaurants and 4 outdoor pools ![4 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/b1605ca5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a4a2086b-810b-46f1-9f78-3b11f66e4e59-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Kayaking](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/11601962.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ultra Corner Suite South | Terrace/patio](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/3edcbd12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/b9fcbec2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Mousai Puerto Vallarta Adults Only - All Inclusive, you'll unwind on a picturesque white sand beach or at one of the 4 outdoor pools with swim-up bars. Enjoy hydrotherapy and aromatherapy treatments at Spa Imagine, indulge in meals from any of the 9 on-site restaurants and explore activities like volleyball and hiking/biking. The helpful staff has left a lasting impression on previous guests. VIP Access 8.8 Excellent ## Popular amenities - Bar - Pool - All-inclusive - Breakfast included - Gym - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=95449337&PinnedHotelID=95449337&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/68302fe0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite North 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Premium bedding - 1067 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/429cf287.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite South 9.0 Wonderful 2 reviews ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Egyptian cotton linens - 1067 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Suite Two Double Beds North](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/3ca531a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Two Double Beds North ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Premium bedding - 1067 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/a4e57694.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite two Double Beds South ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Premium bedding - 1067 sq ft - 1 bedroom - Sea view - Sleeps 3 - 2 Double Beds ![Corner North](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/8a8a99c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner North ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Ceiling fan Separate bedroom Premium bedding - 1067 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/d306ad9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite South 10.0 Exceptional 2 reviews ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Premium bedding - 1067 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/a35567e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite North 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Egyptian cotton linens - 1352 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![Ultra Suite South](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/ea2dfccc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite South 10.0 Exceptional 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Egyptian cotton linens - 1067 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/2ed7dc27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Corner Suite North ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Egyptian cotton linens - 1352 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/0bf091e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Corner Suite South ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 1352 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![The Penthouse North](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/3d0edbeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Penthouse North ### Highlights Balcony Private outdoor hot tub Air conditioning Kitchen Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 2852 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/a4bfa235.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite North ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Egyptian cotton linens - 1530 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/a4e57694.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Suite South Connected ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu 2 bedrooms Egyptian cotton linens - 2135 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/feeb506f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Ultra Suites South Connected ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu 2 bedrooms Egyptian cotton linens - 2135 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/a4bfa235.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two bedroom Master Suite South ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu 2 bedrooms Egyptian cotton linens - 2598 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, Egyptian cotton sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/96000000/95450000/95449400/95449337/aecee3d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ultra Suite Two Double Beds South ### Highlights Balcony Private outdoor hot tub Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Premium bedding - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Hotel-Mousai-Puerto-Vallarta-All-Inclusive.h95449337.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Hotel-Mousai-Puerto-Vallarta-All-Inclusive.h95449337.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.55290%2C-105.26321&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=s9rN8i06AwS-dTUjnLG3X2UBEoc=) Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48270 #### What's nearby - Garza Blanca Beach - 3 min walk - 0.3 km - Playa Palmares - 10 min walk - 0.9 km - Playa Gemelas - 3 min drive - 3.9 km - Playa Mismaloya - 5 min drive - 5.4 km - Playa de los Muertos - 7 min drive - 7.3 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 42 min drive #### Restaurants - ‪Amixtli - ‬4 min drive - ‪Mismaloya Grill Restaurant - ‬5 min drive - The Rooftop at Hotel Mousai - ‪Blanca Blue Restaurant & Lounge - ‬11 min walk - ‪BocaDos stk - ‬4 min walk ## About this property ### Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Luxury all-inclusive hotel near Garza Blanca Beach Playa Gemelas is located near Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only, which provides a free breakfast buffet, 2 swim-up bars, and 4 poolside bars. With a beachfront location, a free beach shuttle, and beach volleyball, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, hydrotherapy, and a body scrub at Spa Imagine, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Enjoy the health club, as well as activities like kayaking, basketball, and racquetball/squash. In addition to a free grocery shopping service and a rooftop terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also find perks like: - 4 outdoor pools along with 2 swim-up bars, cabanas, and pool umbrellas - Free self parking - 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and massage treatment rooms - Concierge services, tour/ticket assistance, and ATM/banking services - Guest reviews speak highly of the helpful staff Room features All 145 rooms include comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like premium bedding and laptop-friendly workspaces. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters - Rainfall showers, toilets with electronic bidets, and free toiletries - 55-inch flat-screen TVs with DVD players - Wardrobes/closets, balconies, and recycling ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Water activities Kayaking Rowing/canoeing Snorkeling ## Similar properties ![4 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/8000000/7280000/7277400/7277386/2b17f542.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mousai Puerto Vallarta Adults Only South Zone - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 1,026 reviews CA $544 CA $652 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=7277386&PinnedHotelID=7277386&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/7000000/6670000/6668500/6668455/bfe4b4f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garza Blanca Preserve Resort & Spa - 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Pool - All-inclusive - Spa - Parking included 9.0 Wonderful 1,002 reviews CA $401 CA $481 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=428592&PinnedHotelID=428592&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free beach shuttle - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to noon - 2 swim-up bars - 4 poolside bars - 5 bars/lounges - 9 restaurants - Private picnics - Snack bar/deli ### Restaurants on site - DAO - ChineseContemporary - Hiroshi - Japanese - NOI - Italian Cuisine - The Rooftop - The Terrace ### Things to do - 2 outdoor tennis courts - 24-hour gym - 4 outdoor pools - Art gallery - Basketball - Beach volleyball - Designer stores - Ecotours - Evening entertainment - Full-service spa - Hiking/biking trails - Kayaking - Paddleboard - Piano - Racquetball/squash - Shopping - Snorkeling ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Hair salon - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Meeting room ### Outdoors - Beach towels - Beach umbrellas - Garden - In the mountains - On the bay - On the beach - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool cabanas (surcharge) - Pool umbrellas - Rooftop terrace ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - Elevator (59 inch wide door) - Smooth flooring in public areas ### More - 2 buildings - Ballroom - Banquet hall - Built in 2014 - Communal living room - Designated smoking areas - Reception hall - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch flat-screen TV - DVD player - iPod dock - Pay movies ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Espresso maker - Free bottled water - Meal delivery service - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Electrical adapters - Iron/ironing board - Laptop workspace - Phone - Recycling - Safe - Window screens ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 2600 per vehicle (roundtrip, maximum occupancy 5) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms A car is recommended for transportation to and from this property Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Mousai Puerto Vallarta Adults Only Hotel Mousai Puerto Vallarta All Inclusive Hotel Mousai Puerto Vallarta Adults Only All Inclusive Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Hotel ## Frequently asked questions ### Does Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only have a pool? > Yes, this property has 4 outdoor pools. ### How much does it cost to stay at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only on Nov 2, 2025 start from CA $864.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hotel-Mousai-Puerto-Vallarta-All-Inclusive.h95449337.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only? > Self parking is free at this property. ### What time is check-in at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only? > Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only? > Check-out is at 11:00 AM. ### Does Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 2600 per vehicle applies. ### Are there all-inclusive benefits at Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only? > Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, rowing/canoeing, and more. ### Where is Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only located? > Nestled on the beach, this South Zone hotel is within a 15-minute walk of Garza Blanca Beach and Bay of Banderas. Playa Esmerelda and Playa Palmares are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 119 8 - Good 13 6 - Okay 10 4 - Poor 5 2 - Terrible 12 ### 9.6/10 Cleanliness ### 8.8/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Mahmoud Oct 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Over all acceptable. ##### Mahmoud Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Anzhelika Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for couples ##### Anzhelika Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### eduardo Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very well deserved review 10/10 no flaws ##### eduardo Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Osmel Jun 1, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The property is not bad but you have to make appointment to eat very inconvenient! ##### Osmel Stayed 2 nights in May 2025 ### 10/10 Excellent #### Maayan Sep 28, 2024 Liked: Cleanliness, staff & service, amenities This is the best hotel with the best steff and food options restaurants! The Rooms & service are amazing !! ##### Maayan Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Eren Jul 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing property, the nature is fabulous and great staff ##### Eren Stayed 3 nights in Jul 2024 ### 8/10 Good #### Tu anh May 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful view, good dining experience. ##### Tu anh Stayed 4 nights in May 2024 ### 10/10 Excellent #### Soheila May 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities From the moment we arrived, the experience was exceptional. The staff were incredibly welcoming, professional, and attentive without being intrusive — they made us feel like VIPs throughout our visit. The food was an absolute highlight: beautifully presented, bursting with flavor, and clearly crafted with top-quality ingredients. Every dish was a work of art, and the sommelier’s wine pairing recommendations elevated the meal even further. The ambiance was pure luxury — elegant interiors, tasteful decor, and an atmosphere that was both sophisticated and comfortable. Whether you’re here for a special occasion or just to treat yourself, this place truly delivers a world-class experience. Highly recommended for anyone seeking fine dining, impeccable service, and a memorable stay or evening out! ##### Soheila Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jeremy Sep 17, 2024 Liked: Cleanliness, staff & service, amenities The property is very well kept and the staff are exceptional! My wife and I will be coming here at least once year from now on! ##### Jeremy Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Kasra Dec 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fabulous and simply beautiful resort - staff made it a memorable time there ![](https://a.travel-assets.com/ugc/hotel-reviews/2146FF7F1CC40CF1DCB81E23B043054C891DB5411702672993817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kasra Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### EDUARD Jul 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice place luxury and best costomer service ##### EDUARD Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### Curt Jay Feb 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Excellent service everywhere ##### Curt Jay Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Kumail May 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great time and service! ##### Kumail Stayed 7 nights in Feb 2024 ### 8/10 Good #### Nichole Dec 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff but food at some restaurants could have been better for a resort such as this. ##### Nichole Stayed 5 nights in Dec 2023 ### 8/10 Good #### Emil Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beach is very rocky which makes it really hard to swim. There is a lot of walking from the room to the beach and to the other restaurants such as the steak house. You constantly have to wait for the tram/bus to take you from one location to the other. ##### Emil Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Amy Jan 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property was dirty ##### Amy Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### joshua Mar 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was amazing!!! ##### joshua Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Micah Jan 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Micah Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Hilario Mar 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, staff was amazing , my favorite experience was at Bocados Steak house. Our waiter his name is Ricardo Hernández. Make sure you if you dine at the restaurant you request to be taken care of by him. ##### Hilario Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### JESUS Feb 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the hotel , rooms , dining ,, service , I didn’t like beach , ##### JESUS Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Samuel Apr 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mousai Exceeds Expectations Incredible stay…Beyond the amazing views, spacious room & private deck, rooftop pool, exceptional food, etc., the thing that truly sets Mousai apart is the extraordinary service and kindness of the staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/EFBBA755B110166F17FE64A0184FC0FF24BD52F21713103841936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9BECDCFAFD3E8F7F1D08783ED0CB064FB70972601713103840537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1FB5DB03D64CCC91D0F69D7C72043001EA9C2A2B1713103843702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Samuel Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Michael John Feb 28, 2024 Overall 5star all the way food was excellent except for blanco the staff were really good except the roof top pools were not as good seemed like they want big tips for service the room was amazing had the north tower corner suite outstanding would definitely recommend to others & will be back myself 👍 ##### Michael John Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Christine Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a beautiful property for our get away. The staff was so polite, attentive, and responsive. The trolly was a convenient way to get around the property. The housekeeping team made up our room every morning and also offered turn down service which included restocking any drinks and snacks. I booked roundtrip airport transfers via the resort and we were picked up and dropped off timely and in a comfortable vehicle. The restaurant staff was very knowledgeable about food allergies. ##### Christine Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Deborah Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay with impeccable service We stayed for 5 nights and absolutely loved everything. We switched rooms midway from the North to South tower due to new construction nearby that woke us up early and the staff was extremely accommodating. The staff, the food, the service, the room were all fantastic and while both towers were equivalent in terms of quality and service, the South’s pool is opened for late night. The only tiny hiccup for North is the shower had a funky smell and we learned it’s due to the underground pipes. South did not have this issue. We can’t wait to return. ##### Deborah Stayed 5 nights in May 2024 ### 2/10 Terrible #### Mahan Nov 19, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I would never stay at this hotel again. From start to finish, it was a deeply disappointing experience. Upon arrival after a long flight, it took over an hour to check in because there were only two receptionists, both of whom were clearly new and inexperienced. When we finally got to our room, we found hair in the bathroom sink. That same evening, I noticed black footprints on the bed sheets. Shockingly, it took the staff two full days to replace them. The dining experiences were even worse. The restaurant staff didn’t provide menus, citing a preset menu for our group, which severely limited our options. At the Chinese restaurant, they didn’t bring enough main courses, leaving many of us unsatisfied. The Japanese restaurant was marginally better, but the steakhouse was an absolute disaster. At the steakhouse, the staff served one steak to be shared among the group, despite everyone wanting different temperatures. Worse, the steak was cold and overcooked. Instead of addressing our concerns, they kept bringing out chicken and shrimp, which we didn’t want. The manager, “RUBEN,” was incredibly rude. When one of my friends requested a properly cooked steak, he flat-out refused, saying, “No more food. We’ve served enough.” This was supposed to be a luxurious stay, and we paid a premium expecting quality service. Instead, it was an utter disaster. I’m especially embarrassed because I invited a newlywed friend to join us, traveling all the way from Dubai to Puerto Vallarta. ##### Mahan Stayed 4 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Melia Puerto Vallarta - All inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Melia-Puerto-Vallarta.h69945.Hotel-Information) > > [Canto del Sol Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Canto-Del-Sol-Puerto-Vallarta-All-Inclusive.h414902.Hotel-Information) > > [Buenaventura Grand Hotel & Great Moments - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Buenaventura-Grand-Hotel-Great-Moments-All-Inclusive.h10481.Hotel-Information) > > [Hyatt Ziva Puerto Vallarta - All-inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hyatt-Ziva-Puerto-Vallarta-All-Inclusive.h8822832.Hotel-Information) > > [Dreams Vallarta Bay Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Dreams-Vallarta-Bay-Resort-Spa-All-Inclusive.h4943508.Hotel-Information) > > [Rosita Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Rosita-Hotel.h889365.Hotel-Information) > > [Villa del Palmar Beach Resort and Spa, Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-Del-Palmar-Beach-Resort-And-Spa.h528713.Hotel-Information) > > [Las Palmas by the Sea All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Las-Palmas-By-The-Sea.h1041592.Hotel-Information) > > [Grand Venetian Condominium](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Venetian-Condominium.h15570143.Hotel-Information) > > [Plaza Pelicanos Grand Beach Resort - 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All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Secrets-Vallarta-Bay-Puerto-Vallarta-Adults-Only-All-Inclusive.h4892432.Hotel-Information) > > [Hotel Mio Vallarta - Adults Only](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hotel-Mio-Vallarta.h39488040.Hotel-Information) > > [The Hacienda at Krystal Grand Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Hacienda-At-Krystal-Grand-Puerto-Vallarta.h24930665.Hotel-Information) > > [Crown Paradise Golden Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Crown-Paradise-Golden-Puerto-Vallarta-All-Inclusive.h117967.Hotel-Information)