Title: AUROZA RESORT - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # AUROZA RESORT Bayside aparthotel with an outdoor pool and a restaurant ![Outdoor pool](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/0dc29732.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Room, 2 Bedrooms](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/81468fa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/9f914cf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/b375e979.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/b532d79e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Aurora Resort is by the sea with a lively poolside bar and a complimentary manager's reception. The terrace offers beautiful ocean views beyond the main pool and children's splash area. Enjoy in-room WiFi and staff assistance with booking local tours and tickets. 7.8 Good ## Popular amenities - - Bar - Room service - Outdoor space - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=27575605&PinnedHotelID=27575605&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ![Basic Studio, 2 Double Beds](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/5f9636de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Studio, 2 Double Beds ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Ceiling fan - Sleeps 4 - 2 Double Beds ![Junior Room](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/a215632b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Furnished balcony Separate dining area Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer Flat-screen TV Separate bedroom - Mountain view - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Junior Room, 1 Bedroom](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/1678b876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 Bedroom ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Ceiling fan - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ![Family Room, 2 Bedrooms](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/97ed063d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Ceiling fan - Mountain view - Sleeps 8 - 4 Double Beds and 1 Double Sofa Bed ![Presidential Room, 2 Bedrooms](https://images.trvl-media.com/lodging/28000000/27580000/27575700/27575605/81468fa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 2 Bedrooms ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Ceiling fan - Sleeps 8 - 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Aurora-Resort.h27575605.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Vallarta-Hotels-Aurora-Resort.h27575605.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02300%2C-105.26951&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wvV8Ee9d10T9iG2d6ljTiKNOVY0=) Av. Sol Nuevo 58, Rincón de Guayabitos, NAY, 63724 #### What's nearby - Rincón de Guayabitos Beach - 2 min walk - 0.2 km - Tianguis Market - 9 min walk - 0.8 km - Playa Beso - 19 min walk - 1.6 km - Bridge of Life - 3 min drive - 2.7 km - Playa Freideras - 10 min drive - 3.1 km #### Getting around - Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 57 min drive #### Restaurants - ‪En la playita de guayabitos - ‬8 min walk - ‪Restaurant Los Tulipanes - ‬2 min walk - ‪Taqueria Tommys - ‬1 min walk - ‪La Bubis - ‬3 min walk - ‪Restaurant "Las Palmas - ‬12 min walk ## About this property ### AUROZA RESORT Bayside aparthotel with an outdoor pool and a restaurant An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli, and a microwave in a common area. Each apartment provides a dining area and a refrigerator, plus free WiFi and a flat-screen TV with cable channels. Added amenities include a stovetop, room service, and a rice cooker. AUROZA RESORT offers 29 air-conditioned accommodations with rice cookers and ceiling fans. These individually decorated and furnished accommodations have separate dining areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Rincón de Guayabitos aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/111000000/110570000/110562400/110562309/7ac06f2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torreblanca Beach Hotel and Suites Guayabitos - Desayuno y Comida Incluido Rincón de Guayabitos - Pool - Breakfast included - Kids pool - Free WiFi 8.0 Very good 66 reviews CA $193 CA $233 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=110562309&PinnedHotelID=110562309&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/21000000/20160000/20155300/20155256/fb7e4560.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Hotel Inn La Penita de Jaltemba - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 369 reviews CA $94 CA $114 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=20155256&PinnedHotelID=20155256&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/95000000/94640000/94631500/94631486/4aeaf61a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### As D' Oros Rincón de Guayabitos - 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Pool - Pet-friendly - Parking included - Free WiFi 7.4 Good 38 reviews CA $30 CA $37 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=109052405&PinnedHotelID=109052405&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112180000/112175400/112175313/bac1f69a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safiro Suites Guayabitos Apartments - Adults Only Rincón de Guayabitos - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 8 reviews CA $141 CA $171 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=112175313&PinnedHotelID=112175313&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/7000000/6540000/6531100/6531052/892b5242.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada Real Rincón de Guayabitos - Pool - Parking included - Free WiFi - Restaurant 7.0 Good 122 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=6531052&PinnedHotelID=6531052&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/39000000/38030000/38029000/38028923/6971ff55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bungalows Real del Sol Rincón de Guayabitos - Pool - Parking included - Free WiFi - Air conditioning 6.0 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=38028923&PinnedHotelID=38028923&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Sandy beach (direct access) ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Family friendly - Children's pool ### Food and drink - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Rice cooker - Shared microwave - Stovetop ### Dining - A bar/lounge - A poolside bar - A restaurant - Free manager's reception (select days) - Room service - Snack bar/deli ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### Living spaces - Separate dining area ### Entertainment - 32-inch flat-screen TV with cable channels ### Outdoor areas - Terrace ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Tile flooring in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - Gift shop/newsstand - Housekeeping (daily) - Limited-hour front desk - Luggage storage - Safe at front desk - Tour and ticket assistance ### Location highlights - In a rural location - In a shopping district - In the city center - Near the sea - On the bay ### Things to do - Children's pool - Whale watching nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 29 units - 5 floors - Built in 2017 - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 9 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8 AM - 9 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 500 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Aurora Resort Rincon de Guayabitos Aurora Rincon de Guayabitos Aurora Resort AUROZA RESORT Aparthotel AUROZA RESORT Rincón de Guayabitos AUROZA RESORT Aparthotel Rincón de Guayabitos ## Frequently asked questions ### Does AUROZA RESORT have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at AUROZA RESORT? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at AUROZA RESORT on Oct 9, 2025 start from CA $112.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Vallarta-Hotels-Aurora-Resort.h27575605.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is AUROZA RESORT pet-friendly? > No, pets are not allowed at this property. ### How much is parking at AUROZA RESORT? > Self parking is free at this property. ### What time is check-in at AUROZA RESORT? > Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours. ### What time is check-out at AUROZA RESORT? > Check-out is at noon. ### Where is AUROZA RESORT located? > Located in the heart of Rincón de Guayabitos, this aparthotel is within a 10-minute walk of Rincón de Guayabitos Beach and Tianguis Market. Playa Beso and Isla del Coral are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## AUROZA RESORT Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 74 8 - Good 52 6 - Okay 22 4 - Poor 10 2 - Terrible 22 ### 8.6/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Mari May 3, 2025 Liked: Cleanliness, property conditions & facilities, communication Excelente todo ##### Mari Stayed 2 nights in May 2025 ### 8/10 Good #### kelly Apr 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This was our second time here. We would stay again. Some street noise but nice to sit on the balcony and people watch. ##### kelly Stayed 5 nights in Mar 2025 ### 8/10 Good #### Diane Feb 20, 2025 Liked: Cleanliness, property conditions & facilities, communication Enjoyed our stay. Pool was nice. It was our first time visiting Mexico and we will be coming back. ##### Diane Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Bernice Mar 23, 2025 Liked: Cleanliness, room comfort, communication #### A Lovely Stay We like to be able to walk to everything. The Aurora’s location was perfect. Right in the middle of Guayabitos and a block from the beach. The pool was a lovely feature, and we chose to have our coffee by the pool twice everyday. The staff were patient and kind, and also very responsive to our requests. We would stay here again. ##### Bernice Stayed 14 nights in Mar 2025 ### 8/10 Good #### Rebecca Apr 8, 2025 Liked: Cleanliness, property conditions & facilities, communication Right on the main street so we could just walk out and find a restaurant or anything you want. Not a lot of English speaking staff but they quickly brought out a translater on there phones or a staff member who did and helped us quickly. We enjoyed our stay and would stay there again. We were there for Guayafest with all the Volkswagens and it was loud, upbeat and fun! ##### Rebecca Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ruben Oct 22, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Walking distance to the beach and great experience overall ##### Ruben Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Kay Aug 11, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean rooms and pool good elevator access. ##### Kay Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Estifen Aug 8, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place to stay with family. Very clean and safe. Their pool is big and nice all rooms have stove and fridge which helps safe money from eating out if stying multiple days. ##### Estifen Stayed 2 nights in Jul 2022 ### 8/10 Good #### Lori Nov 22, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Lovely pool area ##### Lori Stayed 9 nights in Nov 2022 ### 10/10 Excellent #### Jose Apr 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Thank you everything was good ##### Jose Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Vicki Jan 2, 2024 Liked: Cleanliness, room comfort, communication #### Why the smaller towns in Mexico are super. The hotel is a gem. Great room cleaning daily, friendly and efficient mostly English speaking desk folks. The room was a junior one bedroom suite. Terrific. Great views from the semi private patio. Many, many restaurants close by and taxis are very cheap. We loved our stay. ##### Vicki Stayed 7 nights in Dec 2023 ### 2/10 Terrible #### Anna May 29, 2023 Disliked: Cleanliness, room comfort, communication Terrible customer service, they cancelled my booking the day I showed up for not leaving a deposit! I was going to pay in full day of arrival like any other booking. Would never book here again ##### Anna Stayed 2 nights in May 2023 ### 8/10 Good #### Jose de Jesus May 9, 2022 Liked: Property conditions & facilities, communication The crowd outside de facility makes it difficult to acces. Too many street vendors. ##### Jose de Jesus Stayed 1 night in May 2022 ### 6/10 Okay #### Cindy Aug 23, 2022 Liked: Amenities Disliked: Cleanliness, property conditions & facilities This property was close to the beach with ocean views. We stayed in the penthouse the suite was nice but what we didnt like was there wasnt air conditioning in the living room, the beds were very uncomfortable with only one thin bed sheet. The shower and faucet water had a salty taste And to our surprise one huge roach in the kitchen and one in the bedroom. The location was beautiful but I will be returning to a different hotel next time ##### Cindy Stayed 2 nights in Aug 2022 ### 6/10 Okay #### Araceli Jan 4, 2023 Liked: Cleanliness Disliked: Amenities The location of this hotel is great. Half a block from the beach and the front of the hotel faces lots of walkable options for eating and shopping. They were very strict on their rules on this hotel that we were even afraid to use the towels and get anything on them because they will charge you a fee. The towels were really old, rough and not even white anymore. The mattresses on the beds were old and hard. Beds were not comfortable at all. It was nice to have a kitchenette if you wish to do some cooking just know there is not many utensils or kitchen items. ##### Araceli Stayed 5 nights in Dec 2022 ### 2/10 Terrible #### Jose, Houston Jul 11, 2022 Disliked: Amenities, property conditions & facilities, communication The resort was terrible, it doesn’t deserved to be called a resort. Motel 6 is better. No shampoo, no bottle water, no shampoo, had to request soap. Rented the penthouse what a disappointment. To add insult to injury got charged an addition 600 pesos per person when it was suppose to be for 8 person even when we were 7. Will never stay there again. ##### Jose Stayed 1 night in Jul 2022 ### 4/10 Poor #### Shelly Mar 3, 2023 Disliked: Communication Upon check in no english speaking employees, booked a kitchenette no coffee maker asked for one did get it but also no coffee cups. Had friends visit us on our balcony one evening till 10 pm, was told the next day no visitors were allowed at your room or balcony? Kept getting messages from the hotel saying ,No guest allowed ##### Shelly Stayed 4 nights in Feb 2023 ### 2/10 Terrible #### Maria Aug 19, 2022 Disliked: Cleanliness, communication The hotel was requesting a first nights deposit hours shortly after I booked, but on the app it stated to pay when I arrived at the hotel. Once arrived I had to take inventory of all the items in the room. Our sheets and pillow shams were dirty and stained with oil and blood. I sent them the pictures through WhatsApp, they saw my message and never responded so I had to call the hotel. Once I talked to the receptionist it took them over an hour to bring us sheets and they didn’t have extra fitted sheets which were the ones stained with blood, it was late at night and we were exhausted so we just slept on one bed instead of one on each bed. I asked them the next day if due to the inconveniences I could check out at 1 and was told very rudely no. ##### Maria Stayed 1 night in Aug 2022 ### 6/10 Okay #### Juan Jose May 10, 2022 Liked: Cleanliness, room comfort Disliked: Communication #### Very disappointed. The hotel staff when we arrived gave us one room as the other was being cleaned. We were early arriving and waited for about 2.5 hours until we got our second room. The reception people were nice and pleasant and said we needed to wait. Maintenance people and the manager Letty were good to provide us what we needed when we told them that our range did not work. Only two burners turned on. It took her a while but we got a new range the next day because they could not fix the one we had. The cleaning people were great, especially Bere the lady that always cleaned our rooms. She was very nice, polite and efficient and always asked if we needed anything. Bere was always the person assigned to clean our room. Then I did a Google review and mentioned her in the review. Next thing she is not our cleaning lady anymore. On the same day that our cleaning person was changed I noticed the manager Letty verbally abusing one of the other cleaning ladies. Something I have not seen done in any hotel I have stayed at. She was mean for the sake of being mean. But I did not interfere as I was just a guest in the hotel and did not know what brought on that type of anger. The rooms were old and in need of repair. The sliding glass doors had broken latches. There were light bulbs missing. The towels were old and ratty. Overall the stay was okay if the rate would have been lower. It was my most expensive hotel during my vacation and not worth the price for what I paid. ##### Juan Jose Stayed 6 nights in Apr 2022 ### 4/10 Poor #### SARAHI Aug 22, 2025 ##### SARAHI Stayed 2 nights in Aug 2025 ### 8/10 Good #### Margarita Jul 26, 2025 Liked: Cleanliness, property conditions & facilities, communication Agradable Pero nos hubiera gustado que hubiera aire acondicionado en la cocina Y se q se fue la luz el último día y hacía mucho calor ##### Margarita Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Gloria Gabriela Jun 3, 2025 ##### Gloria Gabriela Stayed 2 nights in May 2025 ### 8/10 Good #### Rocio May 28, 2025 Liked: Cleanliness, property conditions & facilities En general todo bien solo el servicio de tv e internet muy malo ##### Rocio Stayed 3 nights in May 2025 ### 10/10 Excellent #### Tess Mar 6, 2025 Liked: Cleanliness, room comfort, communication ##### Tess Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Juan Manuel Mar 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente ambiente, atención y entretenimiento. La alberca es templada y la ubicación excelente. El restaurante de la entrada está perfecto. ##### Juan Manuel Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [The St. Regis Punta Mita Resort](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-St-Regis-Punta-Mita-Resort.h1929211.Hotel-Information) > > [Hard Rock Hotel Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hard-Rock-Hotel-Vallarta-All-Inclusive.h5216008.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Secrets Bahia Mita Surf & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Secrets-Bahia-Mita-Surf-Spa.h63854757.Hotel-Information) > > [Armony Marival Resort & Spa Punta de Mita - MGallery collection](https://www.expedia.ca/Puerto-Vallarta-Hotels-Marival-Armony-Luxury-Resort-And-Suites-All-Inclusive.h35660692.Hotel-Information) > > [Paradise Village Beach Resort and Spa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Paradise-Village-Beach-Resort-And-Spa.h1729.Hotel-Information) > > [Villa La Estancia Beach Resort & Spa Riviera Nayarit](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-La-Estancia-Beach-Resort-Spa-Riviera-Nayarit.h1737201.Hotel-Information) > > [Four Seasons Resort Punta Mita](https://www.expedia.ca/Puerto-Vallarta-Hotels-Four-Seasons-Resort-Punta-Mita.h519048.Hotel-Information) > > [Iberostar Selection Playa Mita - All Inclusive](https://www.expedia.ca/Higuera-Blanca-Hotels-Iberostar-Selection-Playa-Mita-All-Inclusive.h6735547.Hotel-Information) > > [Grand Palladium Vallarta Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Palladium-Vallarta-Resort-Spa-All-Inclusive.h569235.Hotel-Information) > > [Luxury beach condo in Aria Ocean](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Luxury-Beach-Condo-In-Aria-Ocean.h67450703.Hotel-Information) > > [Occidental Nuevo Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Occidental-Nuevo-Vallarta-All-Inclusive.h470881.Hotel-Information) > > [One&Only Mandarina](https://www.expedia.ca/Lo-De-Marcos-Hotels-OneOnly-Mandarina.h38902701.Hotel-Information) > > [Beautiful Vidanta Resort - The Grand Mayan Resort in Nuevo Vallarta](https://www.expedia.ca/Campeche-Hotels-Beautiful-Vidanta-Resort-The-Grand-Mayan-Resort-In-Nuevo-Vallarta.h58297860.Hotel-Information) > > [Villa Del Palmar Flamingos Beach Resort and Spa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-Del-Palmar-Flamingos-Beach-Resort-And-Spa.h1071939.Hotel-Information) > > [Marival Emotions Resort & Suites Riviera Nayarit by Mercure](https://www.expedia.ca/Puerto-Vallarta-Hotels-Marival-Emotions-Resort-Suites-All-Inclusive.h539631.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Peninsula Nuevo Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Peninsula-Nuevo-Vallarta.h36976733.Hotel-Information) > > [Grand Luxxe](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Luxxe.h29937855.Hotel-Information) > > [Dreams Bahia Mita Surf & Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Dreams-Bahia-Mita-Surf-Spa.h63854352.Hotel-Information) > > [Vidanta Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Vidanta-Puerto-Vallarta.h45698078.Hotel-Information) > > [Marival Distinct All-Suites & World Spa – Handwritten Collection](https://www.expedia.ca/Puerto-Vallarta-Hotels-Marival-Distinct-Luxury-Residences-All-Inclusive.h3030483.Hotel-Information) > > [W Punta de Mita](https://www.expedia.ca/Puerto-Vallarta-Hotels-W-Punta-De-Mita.h15281436.Hotel-Information) > > [Samba Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Samba-Vallarta-All-Inclusive.h1097863.Hotel-Information) > > [Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Fiesta-Americana-Nuevo-Vallarta-All-Inclusive.h2229366.Hotel-Information) > > [Delta Hotels by Marriott Riviera Nayarit, An All-Inclusive Resort](https://www.expedia.ca/Puerto-Vallarta-Hotels-Delta-Hotels-Marriott-Riviera-Nayarit.h70035775.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Grand Velas Riviera Nayarit - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Velas-Riviera-Nayarit-All-Inclusive.h996714.Hotel-Information) > > [Krystal Grand Nuevo Vallarta – All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Nuevo-Vallarta-All-Inclusive.h57240661.Hotel-Information) > > [Hotel Riu Palace Pacifico - Adults Only - All Inclusive](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Riu-Palace-Pacifico-Adults-Only-All-Inclusive.h1928037.Hotel-Information)