Title: Balai Princesa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Balai Princesa Hotel in Puerto Princesa with a full-service spa and free breakfast ![Outdoor spa tub](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/9466a21c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/f3539b45.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/597c6fe3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/85ecb95c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/2dc65c79.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Balai Princesa, in Puerto Princesa City Centre, offers cooked-to-order breakfasts and roundtrip airport shuttles. Guests can refresh at Balai Spa, relax in the garden or sauna, and enjoy drinks at the coffee shop. Visitors consistently praise the attentive staff. 9.2 Wonderful ## Popular amenities - - Hot tub - Free airport shuttle - Breakfast included - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=35389822&PinnedHotelID=35389822&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Superior King Room](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/d588623b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room ### Highlights Air conditioning Bidet Private bathroom Rainfall showerhead Hair dryer Bathrobes In-room massage Daily housekeeping - Sleeps 2 - 1 King Bed ![Superior Double Room](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/0cc34dd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Bidet Private bathroom Rainfall showerhead Hair dryer Bathrobes In-room massage Daily housekeeping - Sleeps 4 - 2 Double Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/63125676.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 3 reviews ### Highlights Air conditioning Bidet Private bathroom Rainfall showerhead Hair dryer Bathrobes In-room massage Daily housekeeping - Sleeps 4 - 2 Double Beds ![Family Room](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/54da2b0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 2 reviews ### Highlights Air conditioning Bidet Private bathroom Rainfall showerhead Hair dryer Bathrobes In-room massage Daily housekeeping - Sleeps 8 - 4 Double Beds ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/3b8defeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 4 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/b85c413a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 8 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/3b8defeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 4 ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35390000/35389900/35389822/54ccd995.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Princesa-Hotels-Balai-Princesa.h35389822.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Princesa-Hotels-Balai-Princesa.h35389822.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.75542%2C118.74231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qHTG2269qeZlybW5GJbcgX6diVw=) Socrates Rd, Puerto Princesa, MIMAROPA, 5300 #### What's nearby - Robinsons Place Palawan - 2 min drive - 1.5 km - SM City Puerto Princesa - 2 min drive - 2.2 km - NCCC Mall Palawan - 3 min drive - 2.5 km - Puerto Princesa City Baywalk - 3 min drive - 3.2 km - Hartman Beach - 5 min drive - 3.8 km #### Getting around - Puerto Princesa Airport (PPS) - 5 min drive #### Restaurants - ‪McDonald's - ‬12 min walk - ‪OurTable Coffee Shop - ‬12 min walk - ‪Miss Tea - ‬12 min walk - ‪Ke Nikko - ‬12 min walk - ‪HomeBound - ‬18 min walk ## About this property ### Balai Princesa Hotel located in Puerto Princesa City Centre At Balai Princesa, you can look forward to free cooked-to-order breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe. Indulge in reflexology and a massage at Balai Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a sauna. You'll also enjoy perks such as: - Free self parking - Tour/ticket assistance, 1 meeting room, and coffee/tea in the lobby - A 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guestrooms at Balai Princesa boast thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with rainfall showers and bidets ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20300000/20299800/20299737/f23407b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costa Palawan Resort Puerto Princesa City Centre - Pool - Spa - Free airport shuttle - Parking included 8.2 Very good 295 reviews CA $106 CA $132 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=20299737&PinnedHotelID=20299737&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/17000000/16640000/16633300/16633269/b1fa10f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hue Hotels and Resorts Puerto Princesa Managed by HII Puerto Princesa City Centre - Pool - Spa - Kids pool - Parking included 8.8 Excellent 319 reviews CA $74 CA $89 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16633269&PinnedHotelID=16633269&HadPinnedHotel=true®ionId=-1&adults=2) ![7 outdoor pools, open 7:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/94000000/93530000/93528900/93528879/5113c6a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Carpe Diem Villas & Resort Dive & Stay resort Puerto Princesa City Centre - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 40 reviews CA $64 CA $78 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=93528879&PinnedHotelID=93528879&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/16000000/15870000/15866100/15866054/40a6dae8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus The Ivywall Hotel - Palawan Puerto Princesa City Centre - Pool - Breakfast included - Spa - Free airport shuttle 9.0 Wonderful 476 reviews CA $85 CA $104 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=15866054&PinnedHotelID=15866054&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12640000/12638600/12638531/8ef3f4a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canvas Boutique Hotel Puerto Princesa City Centre - Pool - Free airport shuttle - Parking included - Free WiFi 9.2 Wonderful 353 reviews CA $64 CA $76 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=12638531&PinnedHotelID=12638531&HadPinnedHotel=true®ionId=-1&adults=2) ![Water Villa](https://images.trvl-media.com/lodging/9000000/8770000/8762700/8762633/1ff780f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Princesa Garden Island Resort and Spa Puerto Princesa City Centre - Pool - Spa - Kids pool - Waterslide 8.2 Very good 510 reviews CA $183 CA $205 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=8762633&PinnedHotelID=8762633&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10970000/10964200/10964174/9f17141b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hibiscus Garden Resort Puerto Princesa City Centre - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 151 reviews CA $80 CA $91 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=10964174&PinnedHotelID=10964174&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/10000000/9480000/9477300/9477219/18cbfac9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dolce Vita Hotel Puerto Princesa City Centre - Pool - Free airport shuttle - Parking included - Free WiFi 9.0 Wonderful 287 reviews CA $44 CA $50 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=9477219&PinnedHotelID=9477219&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/100000000/99640000/99636400/99636371/766b46c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Funny Lion - Puerto Princesa Puerto Princesa City Centre - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 44 reviews CA $164 CA $202 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=99636371&PinnedHotelID=99636371&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:30 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15430000/15422600/15422555/a6846648.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Panja Resort Palawan Puerto Princesa - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 294 reviews CA $63 CA $73 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=15422555&PinnedHotelID=15422555&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour free roundtrip airport shuttle on request - Free self parking on site - Limited onsite parking ### Food and drink - Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - Lilim Cafe' ### Things to do - Full-service spa - Hot tub - Sauna ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Meeting room ### Outdoors - Garden ### Full-service spa - Hot tub - In-room massages - Reflexology - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: PHP 2000.0 per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Balai Princesa Hotel Hotel Balai Princesa Puerto Princesa Puerto Princesa Balai Princesa Hotel Hotel Balai Princesa Balai Princesa Puerto Princesa Balai Princesa Palawan Island/Puerto Princesa Balai Hotel Balai Balai Princesa Hotel Balai Princesa Puerto Princesa Balai Princesa Hotel Puerto Princesa ## Frequently asked questions ### Is Balai Princesa pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Balai Princesa? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Balai Princesa on Nov 25, 2025 start from CA $105.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Princesa-Hotels-Balai-Princesa.h35389822.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Balai Princesa? > Self parking is free at this property. ### What time is check-in at Balai Princesa? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Balai Princesa? > Check-out is at noon. ### Does Balai Princesa provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Where is Balai Princesa located? > Located in Puerto Princesa City Centre, this spa hotel is within 2 mi (3 km) of Robinsons Place Palawan, SM City Puerto Princesa, and Palawan Heritage Center. Mendoza Park and Plaza Cuartel are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Balai Princesa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 53 8 - Good 12 6 - Okay 5 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Patrick Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner. ##### Patrick Stayed 1 night in Aug 2025 ### 10/10 Excellent #### jerome Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay ##### jerome Stayed 1 night in Jun 2025 ### 6/10 Okay #### Charles Keith Feb 28, 2025 Pleasant stay ##### Charles Keith Stayed 2 nights in Feb 2025 ### 8/10 Good #### Cynthia Apr 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were all helpful. ##### Cynthia Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Virginia Feb 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s quiet and the staff are very friendly ##### Virginia Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jamie Dec 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing staff! ##### Jamie ### 10/10 Excellent #### Kimberly Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :)) ##### Kimberly Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Monica Jan 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was nice. Room was comfortable. Had the best massage ever. ##### Monica Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Cindy Mar 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel. ##### Cindy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kristi Apr 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is lovely and has a very "spa" feel. The food was great at the restaurant and the room was nice. ##### Kristi Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Mitchell Apr 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended! ##### Mitchell Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Al Joseph May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Different from other hotels .. unique ##### Al Joseph Stayed 3 nights in May 2024 ### 8/10 Good #### YE Apr 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very hospitable staff ##### YE Stayed 1 night in Apr 2023 ### 10/10 Excellent #### David Feb 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing and artful with the bonsai garden. ##### David Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Vincent Jun 15, 2023 This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay. ##### Vincent Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Becky Oct 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up! ##### Becky Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Jean Jack Jun 20, 2024 The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either. ##### Jean Jack Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Robert Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure. ##### Robert Stayed 1 night in Sep 2023 ### 6/10 Okay #### Aileen May 11, 2023 Liked: Staff & service It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay. ##### Aileen Stayed 1 night in May 2023 ### 8/10 Good #### Michael Jun 22, 2024 Liked: Cleanliness, staff & service In need of repairs ##### Michael Stayed 1 night in Jun 2024 ### 8/10 Good #### Cheryl Apr 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists. ##### Cheryl Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### you May 27, 2023 Liked: Staff & service the staff was so kind. the word is enough for expraining their service. but shower coludn't be hot. ##### you Stayed 1 night in May 2023 ### 6/10 Okay #### Ericka Mar 19, 2023 Disliked: Cleanliness, amenities, property conditions & facilities There was a lot of potential for the place but unfortunately it was very dirty and dusty. They place wasn’t what I expected when I saw this on Expedia. I was disappointed in the facility. ##### Ericka Stayed 2 nights in Mar 2023 ### 8/10 Good #### Adriana Nov 21, 2023 Liked: Staff & service There’s no tv, no closets, no chair in the room. ##### Adriana Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Verified traveller May 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall a very pleasant stay! Highly recommended! My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again! ##### Verified traveller Stayed 2 nights in Apr 2024