Title: Viva Tangerine by Wyndham, A Trademark All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viva Tangerine by Wyndham, A Trademark All Inclusive All-inclusive property with 4 restaurants and 2 outdoor pools ![On the beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/24ece028.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast buffet](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/933a915d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/3b004a54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/6a3098e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/4aa21b8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Viva Tangerine by Wyndham offers an all-inclusive experience on Kite Beach with sun-drenched shores and lush surroundings. Guests enjoy a breakfast buffet before scuba diving or yoga with ocean views. Visitors consistently praise the attentive staff. 7.2 Good ## Popular amenities - Gym - 24/7 front desk - Bar - Spa - All-inclusive - Pool ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=995926&PinnedHotelID=995926&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Minibar, in-room safe, individually decorated, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/a7eede2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 495 sq ft - Sleeps 4 ![Minibar, in-room safe, individually decorated, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/w1920h1339x0y0-6832d00c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior 8.0 Very good 2 reviews - 419 sq ft - Sleeps 4 ![Minibar, in-room safe, individually decorated, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/d9c29073.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Sea View - 322 sq ft - Sleeps 4 ![Superior Garden, 1 King Bed, Non-Smoking](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/cb74887f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 1 King Bed, Non-Smoking ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Hair dryer - 426 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/820124af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, 2 Queen Beds, Non-Smoking 7.4 Good 20 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Hair dryer - 426 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![All Together, 1 King Bed, Non-Smoking](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/fdefce46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### All Together, 1 King Bed, Non-Smoking ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Hair dryer - 524 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ![Superior Ocean, 2 Queen Beds, Non-Smoking](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/26f439d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Ocean, 2 Queen Beds, Non-Smoking 8.6 Excellent 11 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Hair dryer - 320 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Queen Beds ![Ocean Front Suite, 1 King Bed, Non-Smoking](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/0a0f2400.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Suite, 1 King Bed, Non-Smoking ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hair dryer Private bathroom - 816 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Minibar, in-room safe, individually decorated, laptop workspace](https://images.trvl-media.com/lodging/1000000/1000000/996000/995926/820124af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Garden, Accessible 2 Queen Beds, Non-Smoking ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Hair dryer - 426 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Plata-Hotels-Viva-Wyndham-Tangerine-Resort-All-Inclusive.h995926.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Plata-Hotels-Viva-Wyndham-Tangerine-Resort-All-Inclusive.h995926.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.75360%2C-70.41634&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nEknaZcwOykRWMA60mmJztx-8SE=) Carretera Sosua-cabarete, Cabarete, Puerto Plata, 57000 #### What's nearby - Cabarete Beach - 3 min walk - 0.2 km - Kite Beach - 2 min drive - 1.9 km - Encuentro Beach - 8 min drive - 5.5 km - Laguna Beach - 11 min drive - 12.1 km - Sosúa Beach - 13 min drive - 15.1 km #### Getting around - Gregorio Luperon Intl. Airport (POP) - 30 min drive #### Restaurants - ‪Gordito's Fresh Mex - ‬4 min walk - ‪Vagamundo - ‬1 min walk - ‪Cabarete Coffee Company - ‬1 min walk - ‪Maraja Lounge & Restaurante - ‬6 min walk - ‪Clement Belgium Bakery - ‬10 min walk ## About this property ### Viva Tangerine by Wyndham, A Trademark All Inclusive All-inclusive property near Kite Beach Consider a stay at Viva Tangerine by Wyndham, A Trademark All Inclusive and take advantage of a nightclub, a poolside bar, and concerts and live shows. This property is a great place to bask in the sun with a beachfront location, sun loungers, and scuba diving. Treat yourself to a facial, a massage, or a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include kayaking, beach volleyball, and horseback riding. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi. Other perks include: - 2 outdoor pools and a children's pool, along with sun loungers - Free self parking - An outdoor tennis court, a gift shop, and tour/ticket assistance - A 24-hour front desk, tennis lessons on site, and a water dispenser - Guest reviews say great things about the helpful staff Room features All 307 individually decorated rooms include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property. Extra amenities include: - Childcare services and free infant beds - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - LCD TVs with satellite channels - Balconies or patios, wardrobes/closets, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Scuba-diving lessons Windsurfing ### Land activities Fitness facilities Tennis Volleyball Tennis rackets Kids club ### Lessons/classes/games Aerobics Dancing Water fitness ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![On the beach, sun loungers, beach towels](https://images.trvl-media.com/lodging/1000000/700000/691500/691426/f4d8496c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Marina Beach and Reef - All Inclusive Sosúa - 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Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=8648970&PinnedHotelID=8648970&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5640000/5631700/5631672/746d3a85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Resort & Spa Cabarete - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 733 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=5631672&PinnedHotelID=5631672&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - 4 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - La Bahia - La Vela - Melt - Viva Mexico ### Things to do - 2 outdoor pools - Beach volleyball - Children's pool - Concerts/live shows - Ecotours - Fitness classes - Free children's club - Full-service spa - Gym - Horseback riding/rentals - Karaoke - Kayaking - Nightclub - Outdoor tennis court - Playground - Sauna - Scuba diving - Shopping - Steam room - Tennis lessons - Windsurfing - Yoga classes ### Family friendly - 2 outdoor pools - Children's pool - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Mud bath - Prenatal massages - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - No elevator - Tile flooring in room - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Double-glazed windows - Local culture and ecosystem education - Smoking not allowed - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Energy-saving switches in guestrooms - Free local calls - Individual decor - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Viva Tangerine by Wyndham, A Trademark All Inclusive have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### How much does it cost to stay at Viva Tangerine by Wyndham, A Trademark All Inclusive? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Viva Tangerine by Wyndham, A Trademark All Inclusive on Nov 4, 2025 start from CA $285.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Plata-Hotels-Viva-Wyndham-Tangerine-Resort-All-Inclusive.h995926.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Viva Tangerine by Wyndham, A Trademark All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Viva Tangerine by Wyndham, A Trademark All Inclusive? > Self parking is free at this property. ### What time is check-in at Viva Tangerine by Wyndham, A Trademark All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Viva Tangerine by Wyndham, A Trademark All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Viva Tangerine by Wyndham, A Trademark All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more. ### Where is Viva Tangerine by Wyndham, A Trademark All Inclusive located? > Nestled on the beach, this Sosúa property is 1.1 mi (1.8 km) from Kite Beach. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Viva Tangerine by Wyndham, A Trademark All Inclusive Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 4.0 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 361 8 - Good 218 6 - Okay 169 4 - Poor 116 2 - Terrible 148 ### 10/10 Excellent #### lorin Oct 27, 2025 Liked: Cleanliness We had a great time. This is a really good place. I would definitely go back. Great for family as well. ##### lorin Stayed 2 nights in Sep 2025 ### 8/10 Good #### Samir Aug 1, 2025 Access to the beach and amazing staff ##### Samir Stayed 15 nights in Jul 2025 ### 10/10 Excellent #### Eduardo Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Eduardo Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Larry G Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very pleasant and Alfredo on the front desk was pleasant and very helful! I enjoyed the beach and watching all the kite surfing! ![](https://a.travel-assets.com/ugc/hotel-reviews/155f288f-a473-4453-957b-2eb93494bb0c-1752785586437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2aae725-a758-49a8-bd5d-73ef88f28014-1752785586475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f64fbb4c-a357-49ef-9ea0-cecc0d8a9858-1752785586610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d9b12ae-a887-407c-9abd-13a7d83e4dfa-1752785586784.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Larry G Stayed 14 nights in Jul 2025 ### 8/10 Good #### Yelipsi Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really good ##### Yelipsi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Melvin Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only thing I didnt like is the lack of parking space. ##### Melvin Stayed 1 night in May 2025 ### 8/10 Good #### RAFAEL Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice for the price ##### RAFAEL Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Elizabeth Mar 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The place is beautiful and I love the beach beautiful. ##### Elizabeth Stayed 2 nights in Mar 2025 ### 6/10 Okay #### ALONDRA Aug 27, 2025 Liked: Staff & service The hotel should improve aspects of the grounds, the staff were friendly- Alfredo and the servers at the La Vela were wonderful! The hotel Is lacking in the food genre. The food really sucked, and the room had plenty of ants, in the sink, in the bed and in the counter. It does have a nice beach, easy to access and walk at any time of the day. The vendors do get annoying in the area. With improvement it could be a better hotel. 2-3/5 ##### ALONDRA Stayed 2 nights in Aug 2025 ### 8/10 Good #### PATRICIA Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were all amazing and the activities were fun ##### PATRICIA Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### Robert Jul 7, 2025 Disliked: Staff & service, amenities, property conditions & facilities It’s not all inclusive when you have to wait in lines all day for food or drink, by the way. Food is mediocre at best, the staff doesn’t want to be there. ##### Robert Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Irvin Jul 23, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Noisy environment, a power generator was on all the time. They need to improve the food preparation. Let’s forget about more options, the ones there could be cooked better. ##### Irvin Stayed 2 nights in Jun 2025 ### 8/10 Good #### Julio Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good ##### Julio Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jody Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing view, service is top notch ##### Jody Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Sandri May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Love it !! ![](https://a.travel-assets.com/ugc/hotel-reviews/2cf8ea82-b3ae-469d-9183-3ce712cdcc62-1748346496285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandri Stayed 5 nights in May 2025 ### 8/10 Good #### Biserka Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was great thank you ##### Biserka Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Janine Jun 21, 2025 Disliked: Property conditions & facilities We came here 5 years ago and it was truly amazing! But this time we were very disappointed, food was bad, everything tasted like old & stale. Food was very limited, not a lot of options. It was very disappointing. ##### Janine Stayed 2 nights in Jun 2025 ### 8/10 Good #### Kenia Sep 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beach is clean and very close. ##### Kenia Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### GRISELDA M Jun 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities THE STAFF AT THE FACILITY WAS EXCELLENT , RESPECTFUL, ALWAYS WILLING TO ASSIST IN ANYTHING NEEDED, THEIR CHARACTER WAS EXCELLENT, SHOUT OUT TO " RAFINA AT THE BAR ALWAYS MAKING MY DRINKS AND CAPPUCCINO COFFEE WITH A SMILE, TEDDY-BEAR AT THE BEACH SITE FOR HIS PLEASANT CONVERSATIONS, 'KENNEDY THE SECURITY GUARD FOR ALWAYS MAKING SURE THAT THE HOTEL WAS SAFE, EMMANUEL AND JUAN FROM THE CHAIN MEMBERSHIP AREA FOR THEIR UNDERSTANDING AND GREAT SERVICE. IN GENERAL THE THE ENTIRE STAFF AT THE BUFFET CAFETERIA. ##### GRISELDA M Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Henry Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything I love it ##### Henry Stayed 5 nights in Mar 2025 ### 4/10 Poor #### John Oct 25, 2025 Disliked: Staff & service Rating: ⭐⭐☆☆☆ (2/5) Friendly staff overall, but poor handling of key issue and no management response The staff were generally very friendly and welcoming — we would have rated all 5s if not for one front desk night shift employee and the lack of management follow-up. Two nights in a row around 11 PM, our door keys stopped working. The first night, Jose sent someone to help. The second night, he refused to send assistance and insisted we walk all the way to the front desk. Thankfully, we’re healthy, but this would have been a major issue for anyone with mobility concerns. The key was not demagnetized — it was kept in my shirt pocket. Employee was rude, and no manager was available. We submitted a complaint through Expedia requesting contact with management but never received a response. Disappointing experience considering how kind and professional the rest of the staff were. ##### John Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Erika Sep 29, 2024 Liked: Amenities Beautiful room & property ##### Erika Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Yanet Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff in general do great job . But the staff entertaining team excellent performance and great team great job 👏 ##### Yanet Stayed 8 nights in Dec 2024 ### 2/10 Terrible #### Barbara R St Apr 5, 2025 Disliked: Property conditions & facilities The food is horrible and limited. Thank goodness there was restaurants close by just a walk down the beach. The beach is beautiful but windy so big waves. Great for the kite surfers. I will not return. ##### Barbara R St Stayed 5 nights in Mar 2025 ### 8/10 Good #### Juliet Pamela Mar 6, 2025 Liked: Cleanliness, staff & service Lovely, but too many "buy this" vendors on the beach. Also, not all amenities were available as indicated...asking for a $50 USD deposit to play pool. We would return only because the staff were very nice and its not a crazy party place. ##### Juliet Pamela Stayed 10 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Oahu](https://www.expedia.ca/Oahu-Hotels.d180077.Travel-Guide-Hotels) > > [Sosua by the Sea Boutique Beach Resort](https://www.expedia.ca/Puerto-Plata-Hotels-Sosua-By-The-Sea-Boutique-Beach-Resort.h114952.Hotel-Information) > > [Hotels in Rome](https://www.expedia.ca/Rome-Hotels.d179899.Travel-Guide-Hotels) > > [BestWestern Hotels in Downtown Halifax](https://www.expedia.ca/Downtown-Halifax-Halifax-Hotels-Best-Western.0-n6217399-0--bBestWestern.Travel-Guide-Filter-Hotels) > > [The Ocean Club, a Luxury Collection Resort, Costa Norte](https://www.expedia.ca/Puerto-Plata-Hotels-The-Ocean-Club.h10238970.Hotel-Information) > > [Oasis Adult Resort](https://www.expedia.ca/Puerto-Plata-Hotels-Oasis-Adult-Resort.h30402393.Hotel-Information) > > [Select at Casa Marina Adults Only](https://www.expedia.ca/Puerto-Plata-Hotels-Select-At-Casa-Marina-Adults-Only-All-Inclusive.h44752149.Hotel-Information) > > [Palihouse West Hollywood at Beverly Hills](https://www.expedia.ca/Los-Angeles-Hotels-Palihouse-West-Hollywood.h13072.Hotel-Information) > > [Legends Beach Resort](https://www.expedia.ca/Negril-Hotels-Legends-Beach-Resort.h889883.Hotel-Information) > > [Hotel David Whitney, Autograph Collection](https://www.expedia.ca/Detroit-Hotels-Aloft-Detroit-At-The-David-Whitney.h9351138.Hotel-Information) > > [Instyle Residences at Infiniti Blu](https://www.expedia.ca/Puerto-Plata-Hotels-Instyle-Residences-At-Infiniti-Blu.h12504493.Hotel-Information) > > [Ahnvee Resort Adults Only](https://www.expedia.ca/Puerto-Plata-Hotels-Ahnvee-Resort-Adults-Only.h17424034.Hotel-Information) > > [Hotels near Port Everglades](https://www.expedia.ca/Port-Everglades-Hotels.0-l6124927-0.Travel-Guide-Filter-Hotels) > > [Casa Marina Beach and Reef - All Inclusive](https://www.expedia.ca/Sosua-Hotels-Casa-Marina-Beach-And-Reef-All-Inclusive.h691426.Hotel-Information) > > [Comfort Inn West Edmonton](https://www.expedia.ca/Edmonton-Hotels-Comfort-Inn-West-Edmonton.h11954.Hotel-Information) > > [Hyatt House Winnipeg-South/Outlet Collection](https://www.expedia.ca/Toronto-Hotels-Hyatt-House-Winnipeg-Southwest.h38338192.Hotel-Information) ### Flights > [Flights from Kelowna (YLW) to Cassidy (YCD)](https://www.expedia.ca/lp/flights/ylw/ycd/kelowna-to-nanaimo) > > [Flights from Buffalo Niagara Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/buf/nyc/buffalo-to-new-york) > > [Flights from Pearson Intl. to TYO-All Airports](https://www.expedia.ca/lp/flights/yyz/tyo/toronto-to-tokyo) > > [flights from sky harbor intl airport](https://www.expedia.ca/lp/airports/phx/flights-from-sky-harbor-intl-airport) > > [Flights from Goffs (YHZ) to Amsterdam (AMS)](https://www.expedia.ca/lp/flights/yhz/ams/halifax-to-amsterdam) > > [Flights from Denver (DEN) to Seattle (SEA)](https://www.expedia.ca/lp/flights/den/sea/denver-to-seattle) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) ### Cars > [Car rentals in Moncton](https://www.expedia.ca/Car-Rentals-In-Moncton.d4051.Car-Rental-Guide) > > [Enterprise Car Rentals In Sarnia](https://www.expedia.ca/Enterprise-Car-Rentals-In-Sarnia.d4149-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Doha](https://www.expedia.ca/Things-To-Do-In-Doha.d1048.Travel-Guide-Activities) ### Packages > [New Orleans Vacations](https://www.expedia.ca/New-Orleans.d178292.Destination-Travel-Guides) ### General > [Visit Vernon](https://www.expedia.ca/Vernon.dx10619)