Title: Hotel AWA Puerto Varas - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel AWA Puerto Varas Luxury hotel on the beach, with 2 indoor pools ![2 indoor pools](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/195f09cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/9dc2950d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, Lake View | View from room](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/48eb8641.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/56003910.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/50f13f6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel AWA, near Lake Llanquihue, offers a peaceful retreat with beach access for yoga or sunbathing. The property includes a marina, on-site shopping, in-room WiFi, and free breakfast with local Chilean cuisine. The spa provides treatments, including sports massages. VIP Access 9.6 Exceptional ## Popular amenities - On private beach - Bar - Pool - All-inclusive - Spa - Breakfast included VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15910783&PinnedHotelID=15910783&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 5 of 5 rooms ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/5944c73b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Villa ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - Sleeps 2 - 1 King Bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/f211adce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa (Suite) ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - Sleeps 3 - 1 King Bed ![Standard Villa](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/00bbf130.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - Sleeps 3 - 1 Double Bed ![Suite](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/bf576651.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - Sleeps 3 - 1 King Bed ![Superior Room](https://images.trvl-media.com/lodging/16000000/15920000/15910800/15910783/ca3a6427.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Hotel-AWA.h15910783.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Hotel-AWA.h15910783.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.21464%2C-72.71479&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zdr5f2VzlE8RLo2zdgw-u--J1EU=) Ruta 225-CH Km 27, Sector Los Riscos, Puerto Varas, Los Lagos, 5550000 #### What's nearby - Lake Llanquihue - 2 min drive - 2.6 km - Venado Beach - 13 min drive - 13.9 km - Petrohue Falls - 40 min drive - 31.6 km - Osorno Volcano Peak - 43 min drive - 35.9 km - Volcan Osorno Ski and Outdoors Center - 51 min drive - 36.6 km #### Getting around - Puerto Varas Station - 32 min drive - Puerto Montt (PMC-Tepual) - 57 min drive #### Restaurants - ‪Onces Bellavista - ‬8 min drive - ‪Mirador De Ensenada - ‬6 min drive - ‪Noche Mexicana - ‬21 min drive - ‪El Sitio Restaurant - ‬7 min drive - ‪Club Aleman Frutillar - ‬9 min drive ## About this property ### Hotel AWA Puerto Varas Luxury hotel near Lake Llanquihue Free breakfast (local cuisine), a marina, and a free daily manager's reception are just a few of the amenities provided at Hotel AWA Puerto Varas. This hotel is a great place to bask in the sun with a private beach and beach yoga. Treat yourself to a deep-tissue massage, a facial, or a body treatment at Awa, the onsite spa. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi. You'll also find perks like: - 2 indoor pools - Free self parking and valet parking - Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, a 24-hour front desk, and a water dispenser Room features All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Hypo-allergenic bedding and Egyptian cotton sheets - Jetted tubs, rainfall showers, and designer toiletries - Flat-screen TVs with cable channels - Decks/patios, electric kettles, and heating ### All-inclusive details All-inclusive room rates at Hotel AWA Puerto Varas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/93000000/92930000/92925800/92925794/69bd88a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calma Cabins Puerto Octay - Kitchen - Free WiFi - Air conditioning - Outdoor space CA $161 CA $161 total Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=92925794&PinnedHotelID=92925794&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/46000000/45850000/45844600/45844571/b9a6b6a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Entre Volcanes Lodge Puerto Varas - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 15 reviews CA $112 CA $112 total Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=45844571&PinnedHotelID=45844571&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1840000/1831200/1831114/6e7226b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabanas y Piscina Rucamalen Puerto Varas - 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Free local cuisine breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - 2 indoor pools - Beach yoga - Bicycle rentals - Full-service spa - Gym - Library - Sauna - Shopping - Steam room ### Family friendly - 2 indoor pools - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 538 square feet of conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - Marina - On a lake - On a private beach - Picnic area - Terrace ### Full-service spa - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 1 building - 5 floors - Banquet hall - Built in 2016 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Bidet - Designer toiletries - Hair dryer - Jetted bathtub - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels - MP3 dock ### Food and drink - Electric kettle - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:30 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 80 per room (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Hotel AWA Puerto Varas AWA Puerto Varas AWA Hotel AWA Hotel AWA Puerto Varas Hotel Hotel AWA Puerto Varas Puerto Varas Hotel AWA Puerto Varas Hotel Puerto Varas ## Frequently asked questions ### Does Hotel AWA Puerto Varas have a pool? > Yes, this property has 2 Indoor pools. ### How much does it cost to stay at Hotel AWA Puerto Varas? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Hotel AWA Puerto Varas on Oct 2, 2025 start from CA $650.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Puerto-Montt-Hotels-Hotel-AWA.h15910783.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel AWA Puerto Varas pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel AWA Puerto Varas? > Self parking and valet parking are free at this property. ### What time is check-in at Hotel AWA Puerto Varas? > Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). ### What time is check-out at Hotel AWA Puerto Varas? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel AWA Puerto Varas provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 80 per room applies. ### Are there all-inclusive benefits at Hotel AWA Puerto Varas? > Some rate plans available at this hotel are all-inclusive. ### Where is Hotel AWA Puerto Varas located? > This Puerto Varas hotel is on the beach, 1.3 mi (2.2 km) from Lake Llanquihue, and within 20 mi (32 km) of Petrohue Falls and Vicente Perez Rosales National Park. Osorno Volcano Peak and Lake Todos los Santos are also within 20 mi (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel AWA Puerto Varas Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 53 8 - Good 8 6 - Okay 2 4 - Poor 0 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.8/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### David Jan 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel. ##### David Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Aviva Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel Fabulous staff Gorgeous rooms Stunning views ##### Aviva Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Alex Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was amazing ##### Alex Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Agustina Jul 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Sat in front of 2 picturesque volcanoes & stunning lake Llanquihue, you can’t go wrong with this modern, state of the art hotel ##### Agustina Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Lori Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Took our breath away. Gorgeous place with a great staff and drop dead views. ![View of the hotel from the road ](https://a.travel-assets.com/ugc/hotel-reviews/5E2DF08CF831CFB8C84E9B98083FF6AF1D8105F11708479893926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Indoor lap pool that felt like it was outdoor. ](https://a.travel-assets.com/ugc/hotel-reviews/425CB57FC5BBD0F356EE452BDAE13D6517D19FC01708479925161.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lori Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Vittorio Jul 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing infrastructure and details! Great stay! Loved the place. Grabbed a bike as well and was able to do a quick ride in morning. Breakfast was great. Dinner was not on par with the rest. Wouldn’t recommend dinner, given there are so many amazing places in town. ##### Vittorio Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Karen Mar 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can't say enough about how much I loved this incredibly beautiful hotel! The architecture is very unique and modern. Our room was amazing! Every room has a stunning view of the lake. The food was incredible, they use fresh local ingredients mostly from their farm across the street, the best food we experienced during our 2 1/2 week trip to Chile. We stayed 4 nights and ate at the hotel every night. I highly recommend the farm to table activity. You start across the street choosing fresh vegetable and eggs and then the chef creates a fabulous dinner! The staff was very friendly and attentive and helped us plan our activities. The hotel is a bit far from Puerto Varas, but it was so serene and a perfect location to explore from. We traveled around the entire lake. Visited the national park, went zip lining and visited numerous towns. One of the best hotel experiences we've had! ##### Karen Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Miguel Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quedamos encantados con el hotel y especialmente con la amabilidad del personal. En resumen una experiencia fantástica ##### Miguel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Raphael Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Raphael Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ricardo Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities su ubicación y entorno ##### Ricardo Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### hernan Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente personal. Felicitaciones. Se extraña más diversidad de comida y mejores postres. Muy bien atendido por su Gerenta y demás colaboradores. ##### hernan Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Leda Maria Jul 27, 2024 ##### Leda Maria Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Eduardo Jul 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities CALIDAD DEL PERSONAL, LAS HABITACIONES Y EL RESTAURANT...TODOS EXELENTES ##### Eduardo Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Mar 31, 2024 Liked: Cleanliness, staff & service, room comfort ##### Verified traveller Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Catalina Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Una experiencia de lujo en el sur de Chile Excelente experiencia, sin duda el mejor hotel que hemos ido. Un trato excelente desde antes que llegáramos, preocupados por el transporte y por la comida (ya que llegamos tarde al hotel). Un equipo de personas hermoso, siempre con una sonrisa y atentos a cada detalle para que nuestra estadía fuese perfecta. La habitación súper cómoda, detalles de cortesía amados, calefacción ideal, una vista soñada. La comida exquisita, una experiencia gourmet inolvidable. Muy buenas sugerencias del chef y sommelier. 10/10 Volvería mil veces y por más días ! Querías agradecer particularmente a quienes nos ayudaron a rescatar nuestro dron que sufrió un accidente, y a todos en realidad. ![](https://a.travel-assets.com/ugc/hotel-reviews/864EAC0AA6886C9E9DD6E81B07482C3C1536124A1697501922339.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C6C145A93E4D8CA5C71D7897B4E68B9FB45BFDB91697501929651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BE2124BBCF41549052C0084B44353AD6D53756AC1697501922386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F89C9DC501FCDDD8120E8B4F1510AB02C9C9AD821697501930574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Catalina Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Hector Apr 13, 2023 ##### Hector Stayed 2 nights in Apr 2023 ### 8/10 Good #### Anton Boel Mar 16, 2023 ##### Anton Boel Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Eduardo Feb 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos encantó el hotel , bonita vista , buena arquitectura , excelente atención y exquisita comida ##### Eduardo Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Roberto Aug 6, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Roberto Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Thomas Jun 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espectacular Me encanto ! Decoracion bella vista insuperable Personal excelente Desayuno muy rico No me gusto la cama la encontre dura La comida del restoran la encontre cara para lo q era No se respeto late checkout garantizadl x hoteles.com ![Vista de la habitacion ](https://a.travel-assets.com/ugc/hotel-reviews/07EBAD1876373E9388B4D702C08AEB0177C1C5CC1655821076610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thomas Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Ellen Jun 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is serene and beautiful, and the staff surpasses all expectations. Everything was top notch. We enjoyed a winter getaway, and watching the changing moods of the lake was enchanting. The staff arranged for a bike to zip lining, which was an amazing opportunity to see more of the gorgeous surroundings - truly fun! ##### Ellen Stayed 3 nights in Jun 2022 ### 10/10 Excellent #### Michelle May 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Michelle Stayed 1 night in May 2022 ### 6/10 Okay #### Jaime May 1, 2022 Disliked: Staff & service #### Nos decepcionó El lugar el paisaje hermoso. El servicio muy deficiente. La TV no funcionaba, la ventana de la habitación no cerraba, fueron tres personas a tratar de solucionar los problemas. Habitación muy calurosa, agua caliente ducha difícil de regular. Carta de cena muy limitada. No nos entregaron la cuenta de la cena, al parecer no aparecíamos registrados en el hotel. Desayuno difícil conseguir que te atiendan, a pesar que cuando llegamos habían dos mesas y ocupadas y 6 personas para el servicio. Lugar no se veía completamente limpio y falta manutención Precio no se condice con la calidad esperada ##### Jaime Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Javiera Apr 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Experiencia fds Muy buena, servicio muy bueno! Lo que no me gustó es que me ofrecieron recogerme pero no me dijeron que tenia un costo extra de $30.000 que no es menor. El tema de transporte fue malo el servicio muy caro y de excursiones no nos acercaron a ningún lugar por cortesía, todos los cobros sobre 30.000.. ##### Javiera Stayed 3 nights in Apr 2022 ### 6/10 Okay #### Verified traveller Feb 9, 2022 Liked: Cleanliness #### Opinión general En General aceptable aún cuando teníamos expectativas más altas. El Restaurat debe mejorar tanto en oferta de alternativas de consumo como velocidad en la atención. Demasiada espera que impide disfrutar de los alimentos entregados. ##### Verified traveller Stayed 2 nights in Feb 2022