[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gran Hotel Vicente Costanera Business travelers find a perfect blend of convenience and comfort at this hotel connected to the convention center, with amenities that make every stay productive ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/65ac0c50.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/b8ecb26b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/506abe62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/32178370.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Triple Room](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/2fca5a2c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gran Hotel Vicente Costanera connects directly to the convention center and offers free in-room WiFi for seamless connectivity. Travelers start their day with breakfast at Don Vicente restaurant, relax with drinks at the bar, or catch up on work at the 24-hour business center. 8.0 Very good ## Popular amenities - Bar - Breakfast included - Room service - 24/7 front desk - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1942702&PinnedHotelID=1942702&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![Standard Single Room, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/f527a546.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Queen Bed ### Highlights Individually furnished Individually decorated Flat-screen TV Premium bedding Pillowtop bed Hair dryer Shower/tub combination Minibar - 165 sq ft - City view - Sleeps 1 - 1 Queen Bed ![Standard Double Room, 1 Queen Bed](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/098f244d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed ### Highlights Individually furnished Individually decorated Flat-screen TV Premium bedding Pillowtop bed Hair dryer Shower/tub combination Minibar - 165 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/3db5f26e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds ### Highlights Individually furnished Individually decorated Flat-screen TV Premium bedding Pillowtop bed Hair dryer Shower/tub combination Minibar - 165 sq ft - City view - Sleeps 2 - 2 Twin Beds ![Standard Triple Room](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/c44310f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Individually furnished Individually decorated Flat-screen TV Premium bedding Pillowtop bed Hair dryer Shower/tub combination Minibar - 180 sq ft - City view - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/ab05536d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Individually furnished Individually decorated Flat-screen TV Premium bedding Pillowtop bed Hair dryer Shower/tub combination Minibar - Sleeps 2 - 1 Double Bed ![Superior Triple Room, 3 Single Beds](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/f2d6d8a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, 3 Twin Beds ### Highlights Individually furnished Individually decorated Flat-screen TV Premium bedding Pillowtop bed Hair dryer Shower/tub combination Minibar - Sleeps 3 - 3 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/efc1a4d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds ### Highlights Individually furnished Individually decorated Flat-screen TV Premium bedding Pillowtop bed Hair dryer Shower/tub combination Minibar - Sleeps 2 - 2 Twin Beds ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/a84f11d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - Sleeps 2 ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/84bff90e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Superior - Sleeps 2 ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/6f904f11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - Sleeps 3 ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/28720bb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 3 ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/da1de98d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior - Sleeps 3 ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/877429e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 3 ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1950000/1942800/1942702/207c10f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Gran-Hotel-Vicente-Costanera.h1942702.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Gran-Hotel-Vicente-Costanera.h1942702.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.47274%2C-72.94057&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R52RBa7DBEIWOY8jQdbo0bGQFEg=) Avenida Diego Portales 450, Puerto Montt, Los Lagos, 5505080 #### What's nearby - Dock - 1 min walk - 0.2 km - Mall Paseo Costanera - 3 min walk - 0.3 km - Puerto Montt Cathedral - 3 min walk - 0.3 km - Plaza de Armas - 3 min walk - 0.3 km - Pelluco Beach - 5 min drive - 4.3 km #### Getting around - La Paloma Station - 9 min drive - Puerto Montt (PMC-Tepual) - 29 min drive #### Restaurants - ‪Café Sherlock - ‬1 min walk - ‪Cafe Central Criollo Restobar - ‬1 min walk - ‪McDonald's - ‬2 min walk - ‪El Tablón del Ancla - ‬2 min walk - ‪Panichini Café Boutique - ‬1 min walk ## About this property ### Gran Hotel Vicente Costanera Hotel connected to the convention center You can look forward to a free breakfast buffet, a coffee shop/cafe, and laundry facilities at Gran Hotel Vicente Costanera. The on-site restaurant, Don Vicente, offers breakfast, lunch, and kids' meals. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi. Additional perks include: - Free self parking - A roundtrip airport shuttle (surcharge), express check-out, and express check-in - Smoke-free premises, a 24-hour front desk, and an elevator Room features All 80 individually furnished rooms offer comforts such as premium bedding, in addition to amenities like free WiFi and safes. Extra amenities include: - Shower/tub combinations, free toiletries, and hair dryers - 21-inch flat-screen TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/06f4cbdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Puerto Montt Puerto Montt - Pet-friendly - Free WiFi - Breakfast available - Laundry 8.8 Excellent 191 reviews CA $113 CA $113 total Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1570000/1566800/1566729/4499b58c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Pacifico Puerto Montt - Breakfast included - Free WiFi - Restaurant - Room service 8.8 Excellent 188 reviews CA $110 CA $110 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=1566729&PinnedHotelID=1566729&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/5000000/4830000/4822600/4822596/b9a85478.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puerto Montt Puerto Montt - 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evening/night](https://images.trvl-media.com/lodging/1000000/330000/328600/328555/e14f76cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abba Presidente Suites Puerto Montt Puerto Montt - Kitchen - Free WiFi - Restaurant - Laundry 8.4 Very good 194 reviews CA $72 CA $72 total Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=328555&PinnedHotelID=328555&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 10:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/440000/430100/430032/90e1fae2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cabaña del Lago Puerto Varas Puerto Varas - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 850 reviews CA $211 CA $211 total Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=430032&PinnedHotelID=430032&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/255ae421.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy Puerto Varas Puerto Varas - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Limited onsite parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Don Vicente ### Things to do - Personal motorized watercraft ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - 24-hour business center - 97 square feet of conference space - Meeting rooms ### Outdoors - In a provincial park - On the boardwalk/promenade ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 21-inch flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Individual decor - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: CLP 20000 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Gran Hotel Vicente Gran Hotel Vicente Costanera Gran Hotel Vicente Costanera Puerto Montt Gran Vicente Costanera Gran Vicente Costanera Puerto Montt Hotel Gran Vicente Costanera Hotel Vicente Costanera Vicente Costanera Gran Hotel Puerto Montt Gran Vicente Costanera Gran Hotel Vicente Costanera Hotel Gran Hotel Vicente Costanera Puerto Montt Gran Hotel Vicente Costanera Hotel Puerto Montt ## Frequently asked questions ### Is Gran Hotel Vicente Costanera pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Gran Hotel Vicente Costanera? > Self parking is free at this property. ### What time is check-in at Gran Hotel Vicente Costanera? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at Gran Hotel Vicente Costanera? > Check-out is at noon. ### Does Gran Hotel Vicente Costanera provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of CLP 20000 per person applies. ### Where is Gran Hotel Vicente Costanera located? > Located in the heart of Puerto Montt, this hotel is steps from Plaza de Armas, Colonizacion Alemana Monument, and Dock. Puerto Montt Cathedral and Iglesia Catedral are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gran Hotel Vicente Costanera Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 16 8 - Good 19 6 - Okay 14 4 - Poor 2 2 - Terrible 0 ### 6/10 Okay #### Verified traveller Jan 14, 2025 Liked: Cleanliness Disliked: Staff & service #### Outdated hotel in the city center Very outdated place but clean. Arrogant and unhelpful staff at the reception at arrival. Great location, ok breakfast. ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Daniel Jan 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La verdad hermoso Hotel , la ubicación y la vista inmejorable,el próximo viaje volvemos a ese hotel y lo recomendaremos a nuestros amigos, familia y quien nos consulte pol alojamiento en Puerto Montt ##### Daniel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Maria Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Maria Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Cesar Augusto Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Cesar Augusto Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jaime Sep 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jaime Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jaime Sep 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jaime Stayed 1 night in Sep 2024 ### 8/10 Good #### Gregory Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Some aspects of the hotel are in disrepair (ie. door handles, one of the numbers for my room number was missing). The only real complaint I had, which I shared at reception and they received the feedback well, was that I placed the do not disturb sign on my door before leaving for an activity during the day; I had all my belongings spread over the room and I did not have the energy or time to put them away. While I was gone, the cleaning staff entered the room to clean. Nothing was missing, but it did feel like a boundary was not respected. Otherwise, the room was very comfortable. The breakfast buffet was delicious and had many options. And the staff I interacted with was quite friendly. I had a rental car and their private parking lot was safe. ##### Gregory Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Maria Jan 8, 2024 ##### Maria Stayed 2 nights in Jan 2024 ### 4/10 Poor #### scott Sep 21, 2023 Really cannot provide a valued rating here because I did not stay on their site for these dates. I had scheduled this hotel through Expedia, but made a mistake on the dates selected. As I was setting up a number of hotels for October trip, the Expedia site defaulted me back to September of which I did not catch before i booked the trip. Unfortuately the hotel stay was the next day. I tried to cancel, change, but was unable due to the timeframe. A note was sent through Expedia's support to the hotel, but they never responded. Since I did not stay with them and wanted to yet in October, I was just hoping some adjustment could be made. Thank you ##### scott Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Julie Jan 24, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Not clean. Bad smell ##### Julie Stayed 1 night in Jan 2020 ### 8/10 Good #### patricia May 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### patricia Stayed 2 nights in May 2019 ### 10/10 Excellent #### Nicole Apr 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nicole Stayed 5 nights in Mar 2019 ### 10/10 Excellent #### Carla Mar 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carla Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Vanessa Jan 13, 2019 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Decadente. O hotel precisa de reformas urgentemente. O banheiro apresenta fungos nas paredes. O colchão é velho, curvado e horrível. A cortina do quarto é transparente e não veda a claridade vinda da janela. Tarifa cara demais para um hotel tão decaido. A única coisa que salva é o café da manhã é a educação e simpatia dos funcionários. ##### Vanessa Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Robinson Nov 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En resumen, en una sola palabra, excelente. Muy bien, excelente atención, comodidad, muy buena ubicación. ##### Robinson Stayed 3 nights in Nov 2018 ### 8/10 Good #### Edgardo Sep 12, 2018 #### Hotel clásico muy bien ubicado Excelente ubicación, frente a la costanera y muy cerca del monumento "Frente al mar" una gigantesca estatua de dos enamorados Hotel clásico Excelente atención Buen Buffet de desayuno Con estacionamiento al costado del hotel habitaciones simples , pero cómodas ##### Edgardo Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Eloi Almiro Feb 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atendimento excelente Sensacional. Todos os atendentes super atenciosos, café da manhã sensacional, com frutas, buffet continental, restaurante para refeições em horário super flexível e com atendimento impecável. Ótima relação custo-benefício. ##### Eloi Almiro Stayed 4 nights in Feb 2018 ### 8/10 Good #### JOSE D Feb 11, 2018 Liked: Staff & service, property conditions & facilities ##### JOSE D Stayed 1 night in Feb 2018 ### 8/10 Good #### Verified traveller Feb 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel céntrico La localización es buena, pero tiene espacios de estacionamientos limitados. El personal es amable, a excepción de uno de los recepcionistas nocturnos. ##### Verified traveller Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### rafael Oct 31, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buen trato al pasajero. Bien ubicado, limpio y de trato muy amable. ##### rafael Stayed 1 night in Oct 2017 ### 10/10 Excellent #### Ivan alejandro Jun 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien en general las personas muy bien paula mancilla de recepcion supo ayudarme en un inconveniente se agradece . ##### Ivan alejandro Stayed 1 night in Jun 2017 ### 6/10 Okay #### Verified traveller Mar 2, 2017 Liked: Cleanliness, staff & service #### Average pricy hotel in a convenient location First and foremost not a bad hotel but nothing to rave about. I do feel it's pricy for what they offer. The hotel staff are incredibly kind and are willing to help make your stay better. They accommodated me when my original room was way too hot (hotel has no AC and this particular room had no air flow) and had no privacy (I could see into the hallway across the way). I just wish they told me in advance that the second room was a two single bed room vs a queen. I still would've taken it but imagine my shock when my boyfriend and I walked in to see two beds. The mall is about a 5 min walk which was convenient as my boyfriend forgot his deodorant so we did a little bit of shopping. Across the street from the hotel is the water front and there is a calming path to walk and sightsee. There is Wifi in the room not just the common areas which I feel is hard to find while traveling. Don't get me wrong I still couldn't catch up on my shows before bed but I was able to everything else I needed to do. What I didn't like - for the price I payed I excepted much nicer. I knew in advance that there is no AC but I didn't expect a room with no air (purely based on the location of the room). The second room had better air flow but I feel hotel rooms in general should have a vent system. I didn't like the feeling of opening the window on the 5th floor. The free breakfast is convenient but not the greatest spread but I guess that's a normal expectation even in the States. ##### Verified traveller ### 8/10 Good #### Verified traveller Feb 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Hôtel bien situé en plein centre ville Bien préparer son voyage car Puerto Montt peut se révéler être une voie sans issue. La wi-fi dans la chambre était faible et décrochait par moments. ##### Verified traveller ### 8/10 Good #### jose Feb 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel comodo Buena Ubicacion solo algunos problemas de acceso con eventos municipales ##### jose ### 6/10 Okay #### Edgardo Jan 27, 2017 Liked: Room comfort #### Pasajero molesto por mala atención Molesto porque me dejaron el auto en la calle sin ninguna posibilidad alternativa de estacionamiento Tina del baño con lonjas grandes de pintura destruidas sin adherencia a la tina Gerente no me dió solución para estacionar. ##### Edgardo ## Expedia's Latest Trends ### Hotels > [B&B Manitoulin Island](https://www.expedia.ca/Manitoulin-Island-Bed-And-Breakfast.d6339922-aaBedAndBreakfast.Travel-Guide-Accommodation) > > [Rio Serrano Hotel + Spa](https://www.expedia.ca/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > > [Best Western Marina Del Rey](https://www.expedia.ca/Vina-Del-Mar-Hotels-Best-Western-Marina-Del-Rey.h127147.Hotel-Information) > > [Hotels in Shibuya](https://www.expedia.ca/Shibuya-Tokyo-Hotels.0-n179167-0.Travel-Guide-Filter-Hotels) > > [Hotels in Concord](https://www.expedia.ca/Concord-Hotels.d6056046.Travel-Guide-Hotels) > > [Ecocamp Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Ecocamp-Patagonia.h4530900.Hotel-Information) > > [Marina Fiesta Resort & Spa](https://www.expedia.ca/Cabo-San-Lucas-Hotels-Marina-Fiesta-Resort-Spa.h789745.Hotel-Information) > > [Holiday Inn Paris Opéra Grands Boulevards by IHG](https://www.expedia.ca/Paris-Hotels-Holiday-Inn-Paris-Opera-Grands-Boulevards.h19247.Hotel-Information) > > [Seneca Niagara Resort & Casino](https://www.expedia.ca/Niagara-Falls-Hotels-Seneca-Niagara-Resort-Casino.h2238838.Hotel-Information) > > [Tierra Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Tierra-Patagonia-Hotel-And-Spa.h4644789.Hotel-Information) > > [Gaylord Texan Resort & Convention Center](https://www.expedia.ca/Dallas-Hotels-Gaylord-Texan-Resort-Convention-Center.h985065.Hotel-Information) > > [Hotels in Kirkland Lake](https://www.expedia.ca/Kirkland-Lake-Hotels.d3989.Travel-Guide-Hotels) > > [Departamento San Alfonso del mar](https://www.expedia.ca/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [The Charles Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-The-Charles-Hotel.h6615379.Hotel-Information) > > [Hotels in Jersey City](https://www.expedia.ca/Jersey-City-Hotels.d6023404.Travel-Guide-Hotels) ### Flights > [Flights from Montreal (YUL) to Nagpur (NAG)](https://www.expedia.ca/lp/flights/yul/nag/montreal-to-nagpur) > > [Flights from Vancouver (YVR) to San Diego (SAN)](https://www.expedia.ca/lp/flights/yvr/san/vancouver-to-san-diego) > > [Flights from Calgary](https://www.expedia.ca/lp/flights/178245/flights-from-calgary) > > [Flights from Edmonton (YEG) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yeg/cun/edmonton-to-cancun) > > [Flights from Toronto (YYZ) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yyz/ord/toronto-to-chicago) > > [Flights from Edmonton (YEG) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yeg/yow/edmonton-to-ottawa) ### Cars > [Car rentals in Calgary](https://www.expedia.ca/Car-Rentals-In-Calgary.d178245.Car-Rental-Guide) > > [Enterprise Destinations In Canada](https://www.expedia.ca/Enterprise-Destinations-In-Canada.d31-c15.Car-Rental-Destination-Suppliers) > > [Economy Car Rentals in Toronto](https://www.expedia.ca/Economy-Car-Rentals-In-Pearson-Intl.d5921113-tEconomy.Car-Rental-Guide-Class) > > [Car rentals in Playa del Carmen](https://www.expedia.ca/Car-Rentals-In-Playa-Del-Carmen.d601751.Car-Rental-Guide) ### Activities > [Things to do in Ottawa](https://www.expedia.ca/Things-To-Do-In-Ottawa.d178296.Travel-Guide-Activities) ### Packages > [Canada](https://www.expedia.ca/lp/theme-vacations/ski-vacations/31/Canada) ### General > [Visit Puebla Historic Center](https://www.expedia.ca/Puebla-Puebla-Historic-Center.dx6320710)