[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Enjoy Puerto Varas Find relaxation and modern comforts at this lakeside retreat, with spa treatments and evenings by the firepit after a day of exploration. ![Land view from property](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/255ae421.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/f7a95607.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/4e577793.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/3a613073.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/1709feea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Enjoy Puerto Varas offers an upscale lakeside escape with continental breakfast, a firepit, and rejuvenating spa massages. High-speed WiFi keeps everyone connected, while the multilingual staff ensures a smooth, hassle-free stay. 8.4 Very good ## Popular amenities - Bar - Spa - Breakfast included - 24/7 front desk - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/96954d62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Garden View - 322 sq ft - Sleeps 3 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/fd847225.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Lake View - 322 sq ft - Sleeps 3 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/15e339fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 3 reviews ### Highlights Heating Free cribs/infant beds Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes - 323 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 2 Single Beds | View from room](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/c9441623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 8.0 Very good 5 reviews ### Highlights Heating Free cribs/infant beds Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes - 323 sq ft - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/afd7c237.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 2 reviews ### Highlights Heating Free cribs/infant beds Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes - Lake view - Sleeps 2 - 1 King Bed ![Superior Room, 2 Single Beds | View from room](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/227dcaf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 8.4 Very good 5 reviews ### Highlights Heating Free cribs/infant beds Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes - Lake view - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/1e1976ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed ### Highlights Heating Free cribs/infant beds Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes - 538 sq ft - Lake view - Sleeps 2 - 1 King Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/15e339fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.0 Very good 3 reviews ### Highlights Heating Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes Bidet - 323 sq ft - City view - Sleeps 3 - 1 Queen Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/afd7c237.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Heating Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes Bidet - 355 sq ft - Lake view - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/1e1976ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Heating Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes Bidet - 624 sq ft - Lake view - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/676a5b85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Heating Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes Bidet - 667 sq ft - City view - Sleeps 3 - 1 King Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/676a5b85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Heating Plasma TV Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom Bathrobes Bidet - 667 sq ft - City view - Sleeps 3 - 1 King Bed ### Double Room Standard with Garden View - 301 sq ft - Sleeps 3 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/2a27ec7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior with Lake View 10.0 Exceptional 1 review - 279 sq ft - Sleeps 3 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/ec88728c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Lake View - 538 sq ft - Sleeps 3 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/1b4ff153.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Garden View - 322 sq ft - Sleeps 3 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/a284b0a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Lake View - 322 sq ft - Sleeps 3 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/575483d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Lake View - 581 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Enjoy-Puerto-Varas.h3206751.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Enjoy-Puerto-Varas.h3206751.Hotel-Information) ## About the area Located in Puerto Varas, Enjoy Puerto Varas is in the mountains and on a lake. Museo Pablo Fierro and Pablo Fierro Museum are cultural highlights, and travelers looking to shop may want to visit Mercado Municipal Puerto Montt and Paseo del Mar Mall. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. [Visit our Puerto Varas travel guide](https://www.expedia.ca/Puerto-Varas.dx181008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.31364%2C-72.98422&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UZIPXwdRbMdeAJwbnhnVmKxfVig=) Klenner 349, Puerto Varas, Los Lagos, 5550454 ### What's nearby - Puerto Varas Beach - 3 min walk - 0.3 km - Puerto Varas Plaza de Armas - 8 min walk - 0.7 km - Casino Dreams Puerto Varas - 8 min walk - 0.7 km - Kuschel House - 10 min walk - 0.9 km - Church of the Sacred Heart - 10 min walk - 0.9 km ### Getting around - Puerto Varas Station - 1 min walk - Puerto Montt (PMC-Tepual) - 29 min drive ### Restaurants - ‪Restaurante Mirador del Lago - ‬4 min walk - ‪Mesa Tropera - ‬5 min walk - ‪Nose - ‬4 min walk - ‪El Barista Caffé - ‬6 min walk - ‪Bodegón De La Vinoteca - ‬5 min walk ## About this property ### Enjoy Puerto Varas Upscale hotel by the lake Free continental breakfast, a terrace, and a firepit are just a few of the amenities provided at Enjoy Puerto Varas. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a garden. You'll also enjoy perks such as: - A ferry terminal shuttle, express check-out, and express check-in - Multilingual staff, a reception hall, and a 24-hour front desk - Concierge services, an elevator, and tour/ticket assistance Room features All 91 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and bathrobes. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and bidets - Plasma TVs with cable channels - Heating, daily housekeeping, and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3160000/3156100/3156003/10a816b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solace Hotel Puerto Varas Puerto Varas - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 356 reviews CA $167 CA $167 total Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3156003&PinnedHotelID=3156003&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/4000000/3120000/3117500/3117447/6ed27102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bellavista Puerto Varas - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 468 reviews CA $161 CA $161 total Oct 19 - 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Pet-friendly - Free WiFi - Breakfast available - Laundry 8.8 Excellent 192 reviews CA $113 CA $113 total Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Ferry terminal shuttle (surcharge) - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Things to do - Full-service spa - Library ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - 6,588 square feet of conference space - Meeting rooms ### Outdoors - Firepit - Garden - In the mountains - On a lake - Pool loungers - Terrace ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 1 building - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - Built in 1939 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - Local artist showcase - Locally-owned and organized tours and activities - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - 24-hour room service ### More - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Laptop-compatible safe - LED lighting - Phone - Recycling ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 4 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CLP 55.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: CLP 55.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Enjoy Puerto Varas Hotel Hotel Patagónico Puerto Varas Patagónico Puerto Varas Enjoy Puerto Varas Hotel Enjoy Puerto Varas Puerto Varas Enjoy Puerto Varas Hotel Puerto Varas ## Frequently asked questions ### Is Enjoy Puerto Varas pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Enjoy Puerto Varas? > Check-in start time: 4 PM; Check-in end time: 4 AM. ### What time is check-out at Enjoy Puerto Varas? > Check-out is at noon. ### Where is Enjoy Puerto Varas located? > Situated on a lake, this spa hotel is within a 5-minute walk of Puerto Varas Beach and Parque Philippi. Opitz House and Puerto Varas Plaza de Armas are also within 10 minutes. Puerto Varas Station is only a 1-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Enjoy Puerto Varas Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 189 8 - Good 95 6 - Okay 39 4 - Poor 25 2 - Terrible 10 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Maria L Mar 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed our stay We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights. ##### Maria L Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Marcus Dec 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here for four nights with my son. The front desk service we received from Felipe was top notch! He was so polite and gave us a wonderful welcome. He went over all the amenities and was so helpful when we had questions. The staff in the spa were wonderful as well. I wish we could have stayed longer, but hope to return for another visit soon! ##### Marcus Stayed 4 nights in Nov 2024 ### 4/10 Poor #### Jerry Jul 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities worst breakfast ,decayed infrastructure,not friendly or experienced costumer service ##### Jerry Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Julie Jul 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, quaint, spa, pool, walkable. I would consider lighting in the evening in the bar. Way too bright and not inviting. Otherwise , great stay. ##### Julie Stayed 1 night in Jun 2024 ### 8/10 Good #### Sarah Mar 22, 2024 Liked: Cleanliness, staff & service The hotel is well designed but needs some refreshing. Carpeting needs replacing everywhere and the chippy painted tile in the spa showers made it look gross. However: staff was very helpful and we really enjoyed our stay! ##### Sarah Stayed 2 nights in Mar 2024 ### 8/10 Good #### Agner Jan 13, 2023 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities Rooms are in good condition and spacious. Outside areas are in dire need of maitenance. ##### Agner Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Silvana Oct 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, they gave us good guidance about what to do. Very clean and close to the center of Puerto Varas. Sadly the access to the backyard was not open I guess because of the season. I enjoyed reading the poems in the walls. ##### Silvana Stayed 3 nights in Oct 2022 ### 6/10 Okay #### James Feb 27, 2024 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### This hotel could be so much more with maintenance. Large spacious room that was nicely appointed. Professional and attentive staff with easy check in and helpful manner. Room: spacious and nicely appointed, comfortable bed, but there was a toilet leak, lukewarm shower, and the carpet was so dirty that it turned the souls of my feet black. Common areas: inside and outside lack maintenance. Location is great. We paid for a lake view but the trees were overgrown and blocked much of it. Breakfast had many items to choose from and a large veranda to watch the sun glisten over the lake. Okay value for money. ##### James Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### MATIAS Mar 17, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel experience ever It was an absolutely horrible experience. From the point of check in until our voluntary early departure, we never felt welcomed, appreciated, safe, or any friendly nature del any of the staff. The rooms are not as advertised both size and view wise. The keyed my car and overall I say STAY away from this place. ##### MATIAS Stayed 1 night in Mar 2023 ### 8/10 Good #### Carlos May 26, 2025 ##### Carlos Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Johann Diego Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Confortavel Otima experiencia, quarto muito confortavel. Muito bom o cafe da manha e o restaurante do jantar tambem. Podiam apenas melhorar a fachada do hotel que esta deteriorada. ##### Johann Diego Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Jaime Mar 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fue una estadía extraordinaria, celebrando los 41 años de matrimonio, bonito entorno del hotel y las instalaciones amplias y cómodas, mucha tranquilidad ##### Jaime Stayed 7 nights in Feb 2025 ### 8/10 Good #### Ralf Mar 8, 2025 Liked: Cleanliness, staff & service, room comfort Ein gutes Hotel, von innen top Zustand, außen könnte es einen Anstrich vertragen. Top Lage, zu Fuß in wenigen Minuten in der City - top Restaurants fussläufig. ##### Ralf Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Francisca Mar 4, 2025 ##### Francisca Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Verified traveller Jan 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort péssimo. As fotos do anuncio são de 10 anos atrás ##### Verified traveller Stayed 3 nights in Jan 2025 ### 6/10 Okay #### fernando Jan 24, 2025 Disliked: Cleanliness, property conditions & facilities Es un Hotel grande, pero está muy venido abajo. Se nota que tuvo épocas buenas pero (Mantenimiento) deja mucho que desear ##### fernando Stayed 1 night in Jan 2025 ### 6/10 Okay #### PAULO Jan 22, 2025 ##### PAULO Stayed 5 nights in Jan 2025 ### 4/10 Poor #### Andrea Jan 13, 2025 Disliked: Property conditions & facilities, room comfort #### Hotel viejo, no tiene relación precio calidad Es un hotel muy viejo, las habitaciones son amplias, pero se nota que no han invertido. Alfombras sucias, muebles deteriorados. El aire acondicionado va sobre el escritorio, el de.nuestra habitacion no funcionaba, asi que el.personal del hotel nos cambio de habitacion. Desayuno pobre, ni siquiera omelet te pueden hacer. Piscina sucia y oscura. No lo volveria a repetir. ##### Andrea Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Álvaro Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Álvaro Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Ramon Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ramon Stayed 4 nights in Jan 2025 ### 4/10 Poor #### Silvia Jan 2, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Desorganização, banho frio, falta de energia Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade. Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente. Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer. No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver. O hotel é incrível, pecam pelo mínimo e necessário. ![](https://a.travel-assets.com/ugc/hotel-reviews/EFC6FC063F1727E9FFBFBFC56BE639DE05C77A1D1735818926632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C0FDBA21E5ED0E656235AC22F5FE5CF5485898A31735818926659.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvia Stayed 1 night in Dec 2024 ### 4/10 Poor #### Silvia Jan 2, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Desorganização, banho frio e falta de energia Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade. Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente. Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer. No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver. O hotel é incrível, pecam pelo mínimo e necessário. ![](https://a.travel-assets.com/ugc/hotel-reviews/EFC6FC063F1727E9FFBFBFC56BE639DE05C77A1D1735817639698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C0FDBA21E5ED0E656235AC22F5FE5CF5485898A31735817639742.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvia Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Sandra Valentina Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena estadía. Como siempre. Buena atención. Desayuno ok. Lo unico es que sólo abran la piscina post 31 de Dic. ##### Sandra Valentina Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Robert Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Robert Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Vidyani Dec 5, 2024 ##### Vidyani Stayed 4 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Sunscape Curacao Resort, Spa & Casino - All Inclusive](https://www.expedia.ca/Willemstad-Hotels-Sunscape-Curacao-Resort.h3441.Hotel-Information) > > [Hotels near Universal Studios Florida](https://www.expedia.ca/Universal-Studios-Florida-Hotels.0-l6049239-0.Travel-Guide-Filter-Hotels) > > [Ecocamp Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Ecocamp-Patagonia.h4530900.Hotel-Information) > > [Days Inn by Wyndham Nanaimo](https://www.expedia.ca/Nanaimo-Hotels-Days-Inn-By-Wyndham-Nanaimo.h6178.Hotel-Information) > > [Pet-friendly Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-Pet-Friendly-Hotel.0-0-d6022969-tPetfriendlyHotel.Hotel-Filter-Destinations) > > [Departamento San Alfonso del mar](https://www.expedia.ca/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [Tierra Patagonia](https://www.expedia.ca/Torres-Del-Paine-Hotels-Tierra-Patagonia-Hotel-And-Spa.h4644789.Hotel-Information) > > [Apartments Montreal](https://www.expedia.ca/Montreal-Apartments.d178288-aaApartments.Travel-Guide-Accommodation) > > [Cheap Hotels in Banff](https://www.expedia.ca/Banff-Hotels-Cheap-Hotels.0-0-d10550-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Rio Serrano Hotel + Spa](https://www.expedia.ca/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > > [Best Western Marina Del Rey](https://www.expedia.ca/Vina-Del-Mar-Hotels-Best-Western-Marina-Del-Rey.h127147.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels.d6141041.Travel-Guide-Hotels) > > [Ramada by Wyndham Pincher Creek](https://www.expedia.ca/Waterton-Park-Hotels-Ramada-By-Wyndham-Pincher-Creek.h1853151.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Freeport (FPO)](https://www.expedia.ca/lp/flights/yyz/fpo/toronto-to-freeport) > > [Flights from Seattle (SEA) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/sea/las/seattle-to-las-vegas) > > [Flights from Montreal (YUL) to Lima (LIM)](https://www.expedia.ca/lp/flights/yul/lim/montreal-to-lima) > > [Flights from Toronto (YYZ) to Cairo (CAI)](https://www.expedia.ca/lp/flights/yyz/cai/toronto-to-cairo) > > [Flights from Edmonton (YEG) to London (YXU)](https://www.expedia.ca/lp/flights/yeg/yxu/edmonton-to-london) > > [Flights from Toronto (YYZ) to Washington (DCA)](https://www.expedia.ca/lp/flights/yyz/dca/toronto-to-washington) > > [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yvr/lax/vancouver-to-los-angeles) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from Toronto (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > > [Flights from Toronto (YYZ) to Nadi (NAN)](https://www.expedia.ca/lp/flights/yyz/nan/toronto-to-nadi) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) ### Cruise > [MSC Cruises](https://www.expedia.ca/MSC-Cruises.cMS.Cruise-Line-Info) ### Activities > [Things to do in Bogotá](https://www.expedia.ca/Things-To-Do-In-Bogota.d178238.Travel-Guide-Activities) ### Packages > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides) > > [Honolulu Vacations](https://www.expedia.ca/Honolulu.d1488.Destination-Travel-Guides)