Title: Hotel Puerto Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1119585&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerto Palace Travelers soak up sunshine by the pool or unwind with a professional massage at this resort where quality time means tennis matches and basketball games ## Photo gallery for Hotel Puerto Palace ![TV - Hotel Puerto Palace (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1b86b86d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers - Hotel Puerto Palace (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/2d6d99bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, minibar, desk, blackout drapes - Hotel Puerto Palace (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/c7bc96d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Puerto Palace (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/c6d944a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Puerto Palace (Puerto de la Cruz)](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1a79e151.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Puerto Palace offers an upscale retreat near Plaza del Charco and Lago Martianez Swimming Pools. Guests start their day with a breakfast buffet, rejuvenate in the sauna or spa tubs, and fill afternoons with mini golf and volleyball matches. ## Reviews 8.4 Very good ## Popular amenities - Hot tub - Spa - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 22 of 22 rooms ### View all photos for Standard Double Room ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1eb2d2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.4 Very good 12 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Standard Single Room ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/d5ede4d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - 215 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Triple Room ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1eb2d2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - 344 sq ft - Sleeps 3 - 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds ### View all photos for Double Room Single Use ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1eb2d2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - 344 sq ft - Sleeps 1 - 1 King Bed OR 2 Twin Beds ### View all photos for Double Room Single Use, Pool View ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/952cb8e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Pool View 8.0 Very good 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - 344 sq ft - Sleeps 1 - 1 King Bed OR 2 Twin Beds ### View all photos for Double Room Single Use, Sea View ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/35049741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Sea View ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - 344 sq ft - Sleeps 1 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Double Room, Pool View ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/952cb8e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View 8.8 Excellent 5 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Double Room, Sea View ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/35049741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Triple Room, Sea View ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/35049741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Sea View ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - 344 sq ft - Sleeps 3 - 1 King Bed and 2 Large Twin Beds OR 3 Large Twin Beds ### View all photos for Triple Room, Pool View ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/952cb8e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Pool View 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - 344 sq ft - Sleeps 3 - 1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds ### View all photos for Double Room, Pool View (2 adults and 1 child) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/952cb8e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Pool View (2 adults and 1 child) 7.4 Good 3 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Double Room, Sea View (2 adults and 1 child) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/35049741.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View (2 adults and 1 child) ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds - Sea view ### View all photos for Standard Room (2 adults and 1 child) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1eb2d2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 adults and 1 child) ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - 344 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ### View all photos for Economy Double Room ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1eb2d2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - Sleeps 2 - 1 King Bed ### View all photos for Economy Triple Room ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1eb2d2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Triple Room ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Down duvet Blackout drapes/curtains - Sleeps 3 - 1 King Bed ### View all photos for Family Room (4 adults) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/2f01aa98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (4 adults) ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Down duvet 2 bedrooms Blackout drapes/curtains - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Large Twin Beds ### View all photos for Family Room (3 adults) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/c1dbb054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 adults) ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Down duvet 2 bedrooms Blackout drapes/curtains - 2 bedrooms - Sleeps 3 - 1 King Bed and 2 Large Twin Beds ### View all photos for Family Room (2 adults, 2 children) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/c1dbb054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 adults, 2 children) ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Down duvet 2 bedrooms Blackout drapes/curtains - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Twin Beds ### View all photos for Standard Single Room, Pool View ![Standard Single Room, Pool View](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/36bf1f7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Pool View ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Single Room, Sea View ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/d5ede4d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Sea View ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - Sleeps 1 - 1 Twin Bed - Sea view ### View all photos for Family Room (3 adults and 1 child) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/c1dbb054.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (3 adults and 1 child) 8.0 Very good 1 review ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Down duvet 2 bedrooms Blackout drapes/curtains - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Economy Double Room (2 adults + 1 child) ![Down comforters, minibar, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1eb2d2c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room (2 adults + 1 child) ### Highlights Balcony or patio Soundproofed Air conditioning Connecting rooms available TV Blackout drapes/curtains Down duvet Bidet - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Puerto-Palace.h1119585.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Puerto-Palace.h1119585.Hotel-Information) ## About the area Located in Puerto de la Cruz, Hotel Puerto Palace is near theme parks and near the beach. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Vola and Jardin Aquatico. Traveling with kids? Consider Botanical Gardens and Pueblo Chico Theme Park. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Puerto de la Cruz travel guide](https://www.expedia.ca/Puerto-De-La-Cruz.dx10194) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.40831%2C-16.55073&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EZ3J9n9G2OgrOfFNx-ByAhoVhR4=) c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife, 38400 ### What's nearby - ![Plaza del Charco featuring a garden, flowers and a fountain](https://images.trvl-media.com/place/6237183/99dffb33-dcc5-4805-a5e1-36a5731fbeb4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza del Charco 14 min walk \- 1.2 km - ![Colorful Parrot in Loro Park in Tenerife, Canary islands, Spain; Shutterstock ID 583742722; purchase_order: Comps; job: ; client: ; other:](https://images.trvl-media.com/place/6067441/0752aee2-20bf-459a-a441-48241de1be0f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Loro Park 16 min walk \- 1.3 km - Taoro Park 6 min walk \- 0.5 km - Puerto de la Cruz Town Hall 15 min walk \- 1.3 km - La Paz Lookout 19 min walk \- 1.6 km ### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) 32 min drive ### Restaurants - Alberto's 4 min walk - Restaurante Peruano 13 min walk - Cafetería Mazaroco 13 min walk - Bar Cafetería Central 10 min walk - Bar iris 13 min walk ## About this property ### Hotel Puerto Palace Upscale family-friendly hotel near Plaza del Charco Consider a stay at Hotel Puerto Palace and take advantage of a poolside bar, a terrace, and mini golf. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a manicure/pedicure or a massage. Fitness classes and Pilates classes are offered at the gym; other things to do include basketball and volleyball. Free in-room WiFi is available to all guests, along with a garden and a playground. Other perks include: - 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - An outdoor tennis court, babysitting (surcharge), and meeting rooms - A vending machine, a front-desk safe, and wedding services - Guest reviews say great things about the helpful staff Room features All 314 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Rainfall showers, bidets, and shower/tub combinations - Balconies or patios, daily housekeeping, and desks ## Similar properties ![Ocean views ](https://images.trvl-media.com/lodging/1000000/920000/912800/912768/eacd89f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Precise Resort Tenerife Puerto de la Cruz - Pool - Kids pool - Free WiFi - Restaurant 8.2 Very good 361 reviews CA $219 CA $235 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=912768&PinnedHotelID=912768&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2240000/2231000/2230926/6bf9cbe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliá Costa Atlantis Tenerife Puerto de la Cruz - Pool - Spa - Kids pool - Free WiFi 8.4 Very good 14 reviews CA $259 CA $277 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=2230926&PinnedHotelID=2230926&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1210000/1202500/1202430/729e58e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Aguilas Tenerife, Affiliated by Melia Puerto de la Cruz - 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Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=112363&PinnedHotelID=112363&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/26e9c06b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silken Saaj Maar- Adults Only Puerto de la Cruz - Pool - Spa - Free WiFi - Restaurant 8.6 Excellent 90 reviews CA $197 CA $211 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) ![Massages](https://images.trvl-media.com/lodging/117000000/116890000/116884200/116884200/f3ddee24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TUI Blue Atlantic Hills Puerto de la Cruz - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 21 reviews CA $206 CA $221 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=116884200&PinnedHotelID=116884200&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/920000/912700/912632/aa689fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Tenerife Playa Puerto de la Cruz - Pool - All-inclusive - Kids pool - Free WiFi 8.0 Very good 448 reviews CA $191 CA $205 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=912632&PinnedHotelID=912632&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/870000/866300/866283/907a639b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantic El Tope Puerto de la Cruz - Pool - Hot tub - All-inclusive - Free WiFi 8.2 Very good 477 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=866283&PinnedHotelID=866283&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/0e4fbd06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahia Principe Sunlight San Felipe Puerto de la Cruz - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 303 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1119585,912768,2230926,1202430,2335300) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 2 hot tubs - 2 outdoor pools - Arcade/game room - Basketball - Children's pool - Fitness classes - Gym - Library - Mini golf - Outdoor tennis court - Pilates classes - Playground - Sauna - TV in common areas - Volleyball ### Family friendly - 2 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Laundry facilities - Lifeguards on site - Mini golf - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 6,458 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Ballroom - Banquet hall - Lifeguards - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - TV ### Food and drink - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 30.0 per day ### Property payment types ## Important information ### Optional extras - In-room safe fee: EUR 2.50 per day - Rollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note that this property has a dress code that requires long pants in the restaurant during dinner hours. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Palace Hotel Puerto Puerto Palace Hotel Puerto Palace Tenerife/Puerto De La Cruz Puerto Palace De La Cruz Puerto Palace Hotel Puerto de la Cruz Puerto Palace Hotel Puerto Palace Hotel Puerto de la Cruz Puerto Palace Hotel Puerto Palace Puerto de la Cruz Hotel Puerto Palace Puerto de la Cruz Puerto de la Cruz Puerto Palace Hotel Hotel Puerto Palace Puerto Puerto De La Cruz Puerto Palace Hotel Puerto Palace Hotel Hotel Puerto Palace Puerto de la Cruz Hotel Puerto Palace Hotel Puerto de la Cruz ## Frequently asked questions ### Does Hotel Puerto Palace have a pool? ### How much does it cost to stay at Hotel Puerto Palace? ### Is Hotel Puerto Palace pet-friendly? ### How much is parking? ### What time is check-in at Hotel Puerto Palace? ### What time is check-out at Hotel Puerto Palace? ### Where is Hotel Puerto Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Puerto Palace Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 211 8 - Good 204 6 - Okay 55 4 - Poor 19 2 - Terrible 7 ## Reviews ### 8/10 Good #### Kassime Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely pool area and bar, happy hour on drinks! Food was good, enjoyed our stay! Reception very welcoming. ![Cloudy day but still hot ](https://a.travel-assets.com/ugc/hotel-reviews/eac0dec8-ec28-4796-bfb1-20fd47e5ae09-1758898016808.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice little seating area near reception.](https://a.travel-assets.com/ugc/hotel-reviews/bfb66cd1-686c-42eb-91bc-cad59733eff2-1758898017261.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Outside at night](https://a.travel-assets.com/ugc/hotel-reviews/000718a9-174d-4995-8ecf-8bc1b31f6d71-1758898016619.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kassime Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Louis Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay with great value for money and stunning views of Mt. Teide. The staff were welcoming and professional, and the food was outstanding—especially the poke bowl! The evening entertainment was a highlight of our visit. Parking was a bit limited, but it was an easy walk to Puerto de la Cruz, so it wasn’t a problem. Highly recommend! ##### Louis Stayed 4 nights in Oct 2025 ### 8/10 Good #### Darran Oct 18, 2025 Liked: Cleanliness, staff & service, amenities Hotel and staff very good, but wifi reception in the room was nonexistent. ##### Darran Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We overall enjoyed our stay along with their resort style pool. The breakfast was good, although the “hot food” could have been much hotter! ##### Verified traveller Stayed 5 nights in Jun 2025 ### 8/10 Good #### Andrea May 1, 2025 Liked: Cleanliness, staff & service, room comfort #### Nice stay Nice garden and swimming pool complex. Room are hold but big and great views ##### Andrea Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Richard Mar 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, I had a nice room and I enjoyed the breakfast. Staff pleasant and helpful. I'll be staying again next year. ##### Richard Stayed 2 nights in Jan 2025 ### 8/10 Good #### Brian Apr 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great staff, nice big property beautiful property in a good location. check in was fantastic b/c of the staff. i wish i wrote down her name. she was so nice and fun. also a fantastic breakfast buffet and lively evening entertainment. i would stay here again for sure. ##### Brian Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Alberte Mar 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chill pool area Great room with balcony, big bed and bathroom. The pool area was nice and a bar where they served food and drinks. Close to the city center and nice view of mountains and the sea ![](https://a.travel-assets.com/ugc/hotel-reviews/20DC82A36E4D15066E5FD434AE4E14B74BF3FE151742560548483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06D7DBC51BB9EA44B2CFFD32352AF555B17B4DB21742560553295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B5F2E4B78AC3BA5C863E8F8EA6BD7E92FEA237021742560553130.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C640C30A29E553DEA8AEF725E3000DD584B350EA1742560553231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alberte Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Xiaoyi Aug 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel, kids friendly ##### Xiaoyi Stayed 12 nights in Aug 2023 ### 8/10 Good #### Shahrooz Sep 14, 2025 Liked: Cleanliness, staff & service The hotel and rooms were clean, and staff (especially in the restaurants) were very friendly and helpful. Breakfast was nice, but the coffee machines were very slow and the menu could be more versatile. Dinner had more variety, though I missed red meat. Parking was a real issue – spaces inside are very limited, and while you can park nearby, it often takes a long time to find a spot. Wi-Fi was weak in our building and frequently cut out. Also, the in-room safes are only available for rent, and the gym listed on the website isn’t part of the hotel but a paid external facility. Overall, okay stay but definitely room for improvement. ##### Shahrooz Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Allison jane Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff were very helpful and polite, nothing was too much trouble. Hotel and food excellent. Definitely going back ##### Allison jane Stayed 10 nights in Sep 2024 ### 10/10 Excellent #### Emmanuel Dec 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, the staff is amazing, the room was clean and big enough. Maybe one of the best hotels for its price. Thanks m! ##### Emmanuel Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Augustina Jun 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel tidy, staff very friendly and welcoming. Food good and different choices. Very glad i went for half board. great evening entertainment ##### Augustina Stayed 4 nights in Jun 2024 ### 8/10 Good #### Tomas Dec 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great pool area. WIFI not really up to par in the room. Scetchy. ##### Tomas Stayed 5 nights in Dec 2023 ### 6/10 Okay #### Jane Nov 8, 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### Dated hotel on outskirts of town. The hotel is a bit dated and old fashioned and its clientele seem to largely be bus tours and package tourists. It is out of the central town area, up a hill, but it is an easy 25 minute walk down and there are buses to come up the hill from part of town. The swimming pool area is lovely and well maintained and the main attraction to the property. They allow smoking on balconies, encouraged by ashtrays on the balcony tables. This meant it was unpleasant to sit on the balcony or have my door open for fresh air. The staff were not friendly and can best be described as bored indifference, both the front desk and restaurant. I don’t think I saw one of them crack a smile let alone welcome a guest. The cleaning and bar staff were friendly as usual. ##### Jane Stayed 2 nights in Nov 2024 ### 8/10 Good #### Jonas Dec 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No so bad at all. Overall good . The place was in a good condition. All staff was very nice and friendly. You need to be in a good physical condition if you want to go outside he hotel to visit the beaches and the rest of Puerto de la Cruze as i was very elevated. The place was at our stay completely invaded by German retired couples. We had he half board and he buffé was no bad but could have been a bit better. Many of the dishes should needed a bit more of seasoning. The pools was said to be heated during winter time, his I doubt except from the 2 whirlpools. ##### Jonas Stayed 9 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller Jan 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel with a wonderful area inside! Pros: Room was very clean. The furniture is in good condition (some new, some older). The mini-fridge was surprisingly spatious. The terraces are big equipped with clothes rack to dry them if needed. Surely, they propose cleaning and change of towels every day, but we asked for it only two times during our 9-night stay. Second time they changed the linens as well. Staff were all nice. Receptionists and bar/restaurant personell were helpful and attentive, and cleaning staff were top. The pull area and gardens are beautiful and well maintained. You can play mini-golf, ping-pong and tennis for free. Common areas are clean and in a good condition. Private parking has very limited amount of spaces, so we never catched it free, but around the hotel there are plenty of spaces, so we could find place even during the dinner when all people return back to the hotel. Breakfasts were ok, more or less the same all the time, but dinners were really good and different each day. Some days better, some worse, but overall it was always possible to find something for ones taste. Desserts were ok, ice cream was nice. We were in January, so I cannot evaluate air conditioning. Cons: They don't propose draft beer during the dinner. The heated pool could be warmer. Surely, it was warmer than non-heated ones, but still. There were barely a few people swimming. It was not our case, but some economy rooms seem to hava no view at all (on the wall), so it is better to verify with the hotel. ##### Verified traveller Stayed 9 nights in Jan 2024 ### 10/10 Excellent #### Daniel Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spoilt for choice in terms of amenities. Friendly, helpful staff. Very strong wifi ##### Daniel Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Ulises Nov 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff , always nice and helpful. The amenities excellent, breakfast and dinner very good and variety! ##### Ulises Stayed 3 nights in Oct 2025 ### 8/10 Good #### Jean Pierre Jul 24, 2025 Liked: Cleanliness, staff & service, amenities The hotel is located a bit to far from the city center ##### Jean Pierre Stayed 8 nights in Jul 2025 ### 10/10 Excellent #### Martina Jul 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel ##### Martina Stayed 14 nights in Jul 2023 ### 8/10 Good #### Matthew James Edward Feb 17, 2025 Liked: Cleanliness, staff & service, amenities Nice hotel, but absolutely nothing to do locally ##### Matthew James Edward Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Sebastián Oct 10, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay, looking forward to coming back. The Hotel has anything you may need in terms of facilities. The staff is just amazing so highly recommended. ##### Sebastián Stayed 8 nights in Oct 2022 ### 10/10 Excellent #### Jim Oct 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place ##### Jim Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Mihai Nov 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities All is beautiful! ##### Mihai Stayed 3 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Valtisya House Pool & Airport](https://www.expedia.ca/Telde-Hotels-Valtisya-House-Pool-Airport.h37953248.Hotel-Information) > > [Ramada Hotel & Suites by Wyndham Costa del Sol](https://www.expedia.ca/Mijas-Hotels-CLC-Marina-Park-Aparthotel.h2374866.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Ibersol Almuñecar Beach & Spa](https://www.expedia.ca/Almunecar-Hotels-Almunecar-Playa-Spa-Hotel.h1468289.Hotel-Information) > > [Hotel Andorra](https://www.expedia.ca/Arona-Hotels-Hotel-Andorra.h2335494.Hotel-Information) > > [Hotel Vibra Algarb](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-The-New-Algarb.h909355.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [The Ibiza Twiins Hotel](https://www.expedia.ca/Ibiza-Town-Hotels-The-Ibiza-Twiins.h9463904.Hotel-Information) > > [Hostel Gran Canaria](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-Hostel-Gran-Canaria.h36820714.Hotel-Information) > > [Iberostar Selection Albufera Playa - All Inclusive](https://www.expedia.ca/Muro-Hotels-Iberostar-Albufera-Playa.h2671230.Hotel-Information) > > [Rafa Nadal Residence](https://www.expedia.ca/Manacor-Hotels-Rafa-Nadal-Sports-Centre.h16208128.Hotel-Information) > > [Hotel Hacienda de Abajo - Adults Only](https://www.expedia.ca/Tazacorte-Hotels-Hotel-Hacienda-De-Abajo-Adults-Only.h6446548.Hotel-Information) > > [Las Vistas TRG Tenerife Royal Gardens](https://www.expedia.ca/Arona-Hotels-Las-Vistas-TRG-Tenerife-Royal-Gardens.h38123661.Hotel-Information) > > [AMISTAT Island Hostel Ibiza - ALBERGUE JUVENIL](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Amistat-Island-Hostel-Ibiza.h17570005.Hotel-Information) > > [Hotel Puerto Canteras](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-Hotel-Puerto-Canteras.h9692967.Hotel-Information) > > [Ixua Hotela](https://www.expedia.ca/Mondragon-Hotels-Ixua-Hotela.h26747450.Hotel-Information) > > [Paradero II](https://www.expedia.ca/Arona-Hotels-Apartamentos-Paradero-II.h11823899.Hotel-Information) > > [Hostal Residencia Cardona](https://www.expedia.ca/Arrecife-Hotels-Hostal-Residencia-Cardona.h11898611.Hotel-Information) > > [Casa Arts](https://www.expedia.ca/Alcaucin-Hotels-Casa-Arts.h53874660.Hotel-Information) > > [Wyndham Residences Golf del Sur](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-CLC-Sunningdale-Village-Resort-Apartments-Villas.h4924979.Hotel-Information) > > [Wanderlust Hostel](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Wanderlust-Hostel.h92875894.Hotel-Information) > > [Agriturismo Oasis Hill](https://www.expedia.ca/Icod-De-Los-Vinos-Hotels-Agriturismo-Oasis-Hill.h99709880.Hotel-Information) > > [Vistaflor Cura Marina](https://www.expedia.ca/Mogan-Hotels-Vistaflor-Cura-Marina.h12837050.Hotel-Information) > > [Hostel Tenerife](https://www.expedia.ca/La-Orotava-Hotels-Hostel-Tenerife.h34919180.Hotel-Information) > > [Sol Torremolinos - Don Marco Adults Recommended](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Marco.h1098290.Hotel-Information) > > [Jardin de la Paz](https://www.expedia.ca/La-Matanza-De-Acentejo-Hotels-Jardin-De-La-Paz.h1508863.Hotel-Information) > > [Hotel Aloe Canteras](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-Hotel-Aloe-Canteras.h4344180.Hotel-Information) > > [Tenerife Experience Hostel](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Tenerife-Experience-Hostel.h21111785.Hotel-Information) > > [Smartr Las Palmas de Gran Canaria](https://www.expedia.ca/Las-Palmas-De-Gran-Canaria-Hotels-SmartRentals-Las-Palmas.h31625996.Hotel-Information)