Title: Silken Saaj Maar- Adults Only - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=12225645&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Silken Saaj Maar- Adults Only Cocktails with a view and poolside relaxation await at this retreat near Taoro Park, where scenic strolls and memorable experiences come naturally ## Photo gallery for Silken Saaj Maar- Adults Only ![View from property - Silken Saaj Maar- Adults Only (Puerto de la Cruz)](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/26e9c06b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast served - Silken Saaj Maar- Adults Only (Puerto de la Cruz)](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/8cf44cac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Room - Silken Saaj Maar- Adults Only (Puerto de la Cruz)](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/fe8b2976.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Silken Saaj Maar- Adults Only (Puerto de la Cruz)](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/a929a879.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers - Silken Saaj Maar- Adults Only (Puerto de la Cruz)](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/7becf637.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel San Telmo captures the lively essence of Taoro Park. Relax on the sunny terrace or by the outdoor pool, sip refreshing cocktails at the bar, and enjoy local dishes in the restaurant. The area shuttle makes it easy to visit the nearby La Paz Lookout for spectacular views. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=12225645&PinnedHotelID=12225645&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/a8b608f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.4 Good 6 reviews ### Highlights Soundproofed Air conditioning TV Down duvet Blackout drapes/curtains Premium bedding Hair dryer Heated bathroom floor - 215 sq ft - Sleeps 2 - 1 Double Bed OR 2 Large Twin Beds ### View all photos for Habitación Deluxe Vista ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/4da1123c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Deluxe Vista ### Highlights Soundproofed Air conditioning TV Down duvet Blackout drapes/curtains Premium bedding Hair dryer Heated bathroom floor - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Large Twin Beds - Ocean view ### View all photos for Club Room ![Premium bedding, down comforters, desk, blackout drapes](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/4da1123c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room ### Highlights Soundproofed Air conditioning TV Down duvet Blackout drapes/curtains Premium bedding Heated bathroom floor Bathrobes - Sleeps 2 - 1 Double Bed - Ocean view ### View all photos for Deluxe Side Sea View ![Deluxe Side Sea View](https://images.trvl-media.com/lodging/13000000/12230000/12225700/12225645/03ed952e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Side Sea View 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning TV Down duvet Blackout drapes/curtains Premium bedding Hair dryer Heated bathroom floor - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Large Twin Beds - Partial ocean view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-San-Telmo.h12225645.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-San-Telmo.h12225645.Hotel-Information) ## About the area Puerto de la Cruz is home to Silken Saaj Maar- Adults Only. The area's natural beauty can be seen at Garden Beach and Taoro Park, while Botanical Gardens and Teide Observatory are popular area attractions. Plaza del Charco and La Paz Lookout are two other places to visit that come recommended. [Visit our Puerto de la Cruz travel guide](https://www.expedia.ca/Puerto-De-La-Cruz.dx10194) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41724%2C-16.54658&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=srVwbNsrt_ZovxBRGAF75dHi45I=) Paseo San Telmo 18, Puerto de la Cruz, 38400 ### What's nearby - ![0_120695488](https://images.trvl-media.com/place/553248635976496715/8c9e26dd-cd76-486b-b0af-c90617f8a102.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tenerife Beaches 1 min walk \- 0.1 km - ![Plaza del Charco as well as a large group of people](https://images.trvl-media.com/place/6237183/c0e0a92d-c2a0-43af-b109-033271d58c59.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza del Charco 5 min walk \- 0.5 km - Puerto de la Cruz Town Hall 3 min walk \- 0.3 km - Taoro Park 10 min walk \- 0.8 km - La Paz Lookout 11 min walk \- 0.9 km ### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) 35 min drive ### Restaurants - Bar Cafeteria Bangosol 3 min walk - McDonald's 2 min walk - Ibéricos Gastro-bar 2 min walk - Ristta Thai Food 4 min walk - il ponte 3 min walk ## About this property ### Silken Saaj Maar- Adults Only Upscale hotel near Plaza del Charco Located close to Taoro Park and La Paz Lookout, Silken Saaj Maar- Adults Only provides a terrace, dry cleaning/laundry services, and a gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Stay connected with free WiFi in public areas. Other perks at this hotel include: - An outdoor pool along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), an area shuttle, and smoke-free premises - A 24-hour front desk, luggage storage, and tour/ticket assistance - An elevator Room features All 69 rooms include comforts such as premium bedding and air conditioning, as well as perks like safes and sound-insulated walls. Other conveniences in all rooms include: - Bathrooms with heated floors and showers - TVs with satellite channels - Wardrobes/closets, LED light bulbs, and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/33000000/32720000/32716500/32716496/w5748h3835x5y5-96a2d952.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantic Mirage Suites & SPA - Adults Only Puerto de la Cruz - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 340 reviews CA $229 CA $245 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=32716496&PinnedHotelID=32716496&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2240000/2231000/2230926/6bf9cbe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliá Costa Atlantis Tenerife Puerto de la Cruz - Pool - Spa - Kids pool - Free WiFi 8.4 Very good 14 reviews CA $258 CA $276 total includes taxes & fees Feb 1 - 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Pool - Breakfast included - All-inclusive - Kids pool 8.2 Very good 86 reviews CA $182 CA $195 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=112363&PinnedHotelID=112363&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/1b86b86d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Palace Puerto de la Cruz - Pool - Hot tub - Spa - Kids pool 8.4 Very good 496 reviews CA $214 CA $229 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:30 AM to 4:30 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/93000000/92860000/92855900/92855823/c87f61fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife - Pool - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 88 reviews CA $171 CA $183 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=92855823&PinnedHotelID=92855823&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1210000/1202500/1202430/729e58e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Las Aguilas Tenerife, Affiliated by Melia Puerto de la Cruz - Pool - Breakfast included - All-inclusive - Kids pool 8.8 Excellent 176 reviews CA $227 CA $242 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=1202430&PinnedHotelID=1202430&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/1000000/920000/912700/912632/aa689fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Tenerife Playa Puerto de la Cruz - Pool - All-inclusive - Kids pool - Free WiFi 8.0 Very good 446 reviews CA $191 CA $204 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=912632&PinnedHotelID=912632&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/1000000/995600/995586/07f59fab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Las Vegas - Adults Only Puerto de la Cruz - Pool - Pet friendly - Free WiFi - Restaurant 7.8 Good 231 reviews CA $144 CA $154 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=995586&PinnedHotelID=995586&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Area shuttle (surcharge) ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 per person - 2 restaurants ### Restaurants on site - Hawa Rooftop - Restaurante Udo ### Things to do - Gym - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Spa - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 6 floors - At least 80% lighting from LEDs - Built in 2024 - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Locally-owned and organized tours and activities - Rooftop garden - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Heated bathroom floor - Partially-open bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Free bottled water - Room service ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Minimum check-in age: 16 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds This property welcomes adults only Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 20 per person - In-room safe fee: EUR 0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses solar energy This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 10:00 AM to 6:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel San Telmo Puerto de la Cruz Hotel San Telmo San Telmo Puerto de la Cruz Hotel San Telmo Tenerife/Puerto De La Cruz Hotel San Telmo Silken Saaj Maar Puerto Cruz Silken Saaj Maar Adults Only Silken Saaj Maar- Adults Only Hotel Silken Saaj Maar- Adults Only Puerto de la Cruz Silken Saaj Maar- Adults Only Hotel Puerto de la Cruz ## Frequently asked questions ### Does Silken Saaj Maar- Adults Only have a pool? ### How much does it cost to stay at Silken Saaj Maar- Adults Only? ### Is Silken Saaj Maar- Adults Only pet-friendly? ### How much is parking? ### What time is check-in at Silken Saaj Maar- Adults Only? ### What time is check-out at Silken Saaj Maar- Adults Only? ### Where is Silken Saaj Maar- Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Silken Saaj Maar- Adults Only Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 54 8 - Good 18 6 - Okay 8 4 - Poor 7 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Charlie Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice rooms and amenities ##### Charlie Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Mark Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel. Perfect location on waterfront and short walking to all good food and drink spots in Puerto de la Cruz. Staff very helpful and nice. Roof top is great. Spa is okay but a bit basic. Only annoying thing you have to specify a double bed when booking which isn't obvious, otherwise they give you two singles ![](https://a.travel-assets.com/ugc/hotel-reviews/61359c91-92c9-409b-b2a4-02cd5f24c0fb-1762095283163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mark Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### MR T G May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well stay again Very comfortable Spacious room Lovely restaurant ##### MR T G Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### michael Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views from rooftop pool an d bar were fantastic the staff were great a special mention for carlos they all couldnt do enough for you ##### michael Stayed 7 nights in May 2025 ### 10/10 Excellent #### afamefuna Jan 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful hotel facing the ocean, the dinning is the hotel is lovely with very good food. It has a beautiful skybar overlooking the ocean. ##### afamefuna Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Luis May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities I had such a relaxing vacation here, and the staff went above and beyond to make sure that our trip was delightful! We got upgraded to an ocean view without asking, and everything was superb from the spa/gym to the rooftop views! ##### Luis Stayed 3 nights in May 2025 ### 8/10 Good #### Popa Jun 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful views, overall good hotel but for the price you pay, I believe they could do better. Eg free spa entrance, daily water service and better coffee options. ##### Popa Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Ahmed Salem Aug 1, 2025 Disliked: Room comfort #### Dont recommend renovated hotel but only on the surface, rooms have a strange layout and feel cramped, balcony very tiny, not worth the price ##### Ahmed Salem Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Helena Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room and bathroom with an ocean view balcony. Recommend booking the deluxe sea view room if you can as much more spacious plus an amazing view of the sea. Only downside was weird window in the shower with an opaque blind so felt very exposed when showering. Could also do with some conditioner on offer. ##### Helena Stayed 3 nights in Mar 2025 ### 8/10 Good #### John Exley Jan 2, 2025 Liked: Amenities Beautiful hotel the rooftop pool and bar is perfect. The only thing that let it down was the food I ordered the squid ink croquettes they were frozen inside and had to be replaced. We also paid for a buffet on Christmas Day evening it was pretty lack lustre and not a good selection we left unimpressed and hungry. Would love to stay again but not get involved with the food. ##### John Exley Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Tiffany Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooftop bar and pool are amazing! Such a gorgeous view, the location is truly perfect being in easy walking of great views and lots of awesome food options. ##### Tiffany Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Frederick Sydney Stuart Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved this hotel especially for its location. Great staff and a fantastic roof top pool. I will definitely be returning. ##### Frederick Sydney Stuart Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Mary Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was polite, helpful and friendly. Room was well equipped, very clean and everything was in good working order. Excellent breakfast, perfect location. Our only difficulty was with parking. There is no parking nearby. ##### Mary Stayed 3 nights in Nov 2025 ### 8/10 Good #### Iwona Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean but very small space. No space to keep suitcase ##### Iwona Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mathias Jan 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Centric, chic and good ##### Mathias Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Bernadet Mar 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Superb ##### Bernadet Stayed 7 nights in Feb 2025 ### 2/10 Terrible #### Quentin Oct 19, 2025 Disliked: Cleanliness, staff & service, room comfort #### Fraud & not caring about Customer Xperience They will discard your request no matter how important it is and explain you it is totally legal to do so : they overbooked us and refused to give us a double bed room for your honeymoon despite having asked months in advance… ##### Quentin Stayed 2 nights in Oct 2025 ### 8/10 Good #### Kamari Jan 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely excellent staff so kind and generous in both the main hotel and restaurant. We had a double board which I'm so glad we did the food was so delicious and the buffet style was great value for money. Sadly the spa disappointed slightly - door wouldn't close on sauna without a towel on the floor, steam room lukewarm and swimming pool was too cold. Absolutely beautiful town and hotel. Although far from the airport 1hr it was definitely worth the stay. Very very clean and housekeeping were extremely prompt in cleaning rooms. Take the bus to save money getting around! ##### Kamari Stayed 2 nights in Jan 2025 ### 8/10 Good #### Antonia Feb 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities J ##### Antonia Stayed 5 nights in Feb 2025 ### 6/10 Okay #### alicia Sep 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location except there is no parking anywhere nearby. The unfriendly front desk staff will say you can just park on the street, but good luck finding any spots. Some days we drive around for 45 minutes looking for a spot. The rooms are eco friendly but the front desk staff failed to explain how to use the smart features. Our first night we slept without AC. Tjr rooms and hallways are very dark. The highlight of this hotel is the rooftop bar- especially Carlos. He is a wonderful asset to this property and treats all the guests as his friends. Food and drinks at Hawa were fantastic! ##### alicia Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Verena Jan 12, 2025 Facade. Internal rooms are a bit dark and loud. No good tends to others ##### Verena Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Thomas Dec 27, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Nous sommes partis la semaine de Noël et nous sommes très déçus par la qualité de la nourriture proposée, en effet les pâtes sont trop cuites et froides (on dirait vraiment des pâtes bas de gamme), d’autres plats n’étaient jamais chauds, aucune diversité dans les desserts (quelques pauvres mignardises, yaourts et fruits). Quand on mange, à peine nos couverts reposés, on vient nous enlever notre assiette, ce qui n’est pas agréable alors qu’on a encore la bouche pleine. Et dernière chose, nous n’avons pas compris pourquoi l’eau est payante (et les autres boissons) alors que nous prenons une demi-pension. Nous avons fait d’autres hôtels aux Canaries et nous n’avons jamais payé de supplément. L’hôtel étant en centre ville il n’y a pas de parking mais il y a une fête foraine pas loin avec un grand parking à 10min à pied. Aucune décoration pour les fêtes et de la musique via des hauts parleurs dans les couloirs des chambres le 24 au soir et le 25 matin des 8h30, pas top pour la tranquillité. Concernant le repas de Noël, rien de plus que les autres jours (à part du saumon et chocolats). En photo, les desserts proposés à Noël (aucune bûche, ni glace). En point positif, l’hôtel est très beau et classe mais nous ne le recommandons pas pour autant. ##### Thomas Stayed 9 nights in Dec 2025 ### 2/10 Terrible #### Thomas Dec 27, 2025 Disliked: Cleanliness, amenities Der Service war von Beginn an mangelhaft und unfreundlich. Mein Problem mit der gebuchten Halbpension wurde mir beim Check-in und im Restaurant unterstellt und erst nach Nachfragen auf meine eigene Initiative hin gelöst, ohne eine einzige Entschuldigung seitens des Personals oder des Managements. ​Gravierende Mängel: ​Beide Aufzüge außer Betrieb, der eine über den gesamten Aufenthalt. Gepäck musste selbst getragen werden. ​Hotel ist trotz des jungen Alters bereits ramponiert und abgewohnt (Bilder). ​Im Zimmer: Ungeziefernester und defekte Steckdose (Bilder). ​Fitnesscenter: Der Crosstrainer war defekt und ein Sicherheitsrisiko (Video). ​Zimmer (Innenhof): Dunkel und muffig. ​Ein inakzeptables Preis-Leistungs-Verhältnis. Ich rate dringend von einer Buchung ab. ##### Thomas Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Corina Dec 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modernes Hotel in bester Lage mit tollem Service! ##### Corina Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Amir Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top Hotel! Wir haben nichts anzumerken. 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