Title: Hotel Elegance Palmeras Playa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Elegance Palmeras Playa Hotel in Puerto de la Cruz with a sauna and a 24-hour front desk ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/f802fc54.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/57f2530c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/381de7aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/e2559705.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/ac70a8d8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Elegance Palmeras Playa in central Puerto de la Cruz offers genuine tranquility. Enjoy the sauna, steam room, or book a massage for extra relaxation. Lounge by the pool with sun beds and umbrellas. The staff consistently earns praise for their helpfulness. 6.4 ## Popular amenities - All-inclusive - Bar - 24/7 front desk - Pool - Pet-friendly - Kitchen ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7840180&PinnedHotelID=7840180&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![In-room safe, desk, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/d518f9d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Balcony Kitchen TV Rollaway/extra beds Private bathroom Desk Living room In-room safe - City view - Sleeps 2 - 1 Twin Bed ![In-room safe, desk, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/e2559705.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Balcony Kitchen TV Rollaway/extra beds Cribs/infant beds Private bathroom Desk Living room - City view - Sleeps 3 - 1 Double Bed and 2 Twin Beds ![In-room safe, desk, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/e2559705.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony Kitchen TV Rollaway/extra beds Cribs/infant beds Private bathroom Minibar Coffee/tea maker - Sleeps 4 - 1 Double Bed OR 2 Twin Beds ![In-room safe, desk, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/e2559705.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Balcony Kitchen TV Rollaway/extra beds Cribs/infant beds Private bathroom Coffee/tea maker Desk - City view - Sleeps 4 - 1 Twin Bed ![In-room safe, desk, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/d518f9d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (2 Adults + 1 Child) ### Highlights Balcony Kitchenette TV Rollaway/extra beds Private bathroom Desk Living room In-room safe - Sleeps 3 - 3 Twin Beds ![In-room safe, desk, cribs/infant beds, rollaway beds](https://images.trvl-media.com/lodging/8000000/7850000/7840200/7840180/d518f9d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room (2 Adults + 2 Children) ### Highlights Balcony Kitchenette TV Rollaway/extra beds Private bathroom Desk Living room In-room safe - Sleeps 5 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-Elegance-Palmeras-Playa.h7840180.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Hotel-Elegance-Palmeras-Playa.h7840180.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41669%2C-16.54273&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Kku8Qh5ft5DDil5wUXMJJ6X6Ypo=) Avenida Venezuela 12, Puerto de la Cruz, Tenerife, 38400 #### What's nearby - La Paz Lookout - 5 min walk - 0.5 km - Plaza del Charco - 12 min walk - 1.0 km - Taoro Park - 12 min walk - 1.0 km - Loro Park - 4 min drive - 2.3 km - Lago Martianez Swimming Pools - 8 min drive - 0.8 km #### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive #### Restaurants - ‪Burger King - ‬3 min walk - ‪McDonald's - ‬4 min walk - ‪Teide restaurante - ‬2 min walk - ‪Bar El Camino - ‬3 min walk - ‪Lido - ‬5 min walk ## About this property ### Hotel Elegance Palmeras Playa Property highlights You can look forward to a terrace, a playground, and a bar at Hotel Elegance Palmeras Playa. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free WiFi in public areas and a restaurant are available to all guests. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Tour/ticket assistance, an elevator, and luggage storage - A front-desk safe, a billiards/pool table, and wedding services - A 24-hour front desk Room features All 170 rooms offer amenities such as safes. More amenities include: - Rollaway/extra beds and cribs/infant beds - Bathrooms with tubs or showers - TVs with cable channels - Balconies, kitchenettes, and desks ### All-inclusive details All-inclusive room rates at Hotel Elegance Palmeras Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1120000/1119600/1119585/2d6d99bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Palace Puerto de la Cruz - Pool - Hot tub - Spa - Kids pool 8.4 Very good 487 reviews CA $193 CA $206 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1119585&PinnedHotelID=1119585&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi; wired internet (surcharge) ### Parking and transportation - No onsite parking available ### Food and drink - A bar/lounge - A restaurant ### Things to do - Billiards/pool table - Children's pool - Outdoor pool - Playground - Sauna - Steam room ### Family friendly - Children's pool - Crib (surcharge) - In-room kitchenette - Living room - Outdoor pool - Playground - Refrigerator on request - Rollaway/extra bed ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Tour and ticket assistance - Wedding services ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Spa - Massage ### Accessibility - Elevator ### More - 12 floors - Designated smoking areas ## Room amenities ### Bedroom - Crib (surcharge) - Rollaway/extra bed ### Bathroom - Bathtub or shower - Hair dryer (on request) - Private bathroom ### Entertainment - TV with cable channels ### Food and drink - Kitchenette - Refrigerator on request ### More - Desk - Living room - Safe ## Policies ### Check-in Check-in time starts at 1 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 4 lbs per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are available Cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: EUR 5 per day We have included all charges provided to us by the property. ### Optional extras - Cribs (infant beds) are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Elegance Palmeras Elegance Palmeras Playa Elegance Palmeras Playa Hotel Hotel Elegance Palmeras Hotel Elegance Palmeras Playa Elegance Palmeras Puerto Cruz Hotel Elegance Palmeras Playa Hotel Hotel Elegance Palmeras Playa Puerto de la Cruz Hotel Elegance Palmeras Playa Hotel Puerto de la Cruz ## Frequently asked questions ### Does Hotel Elegance Palmeras Playa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Hotel Elegance Palmeras Playa pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 4 lbs per pet. ### How much is parking at Hotel Elegance Palmeras Playa? > This property doesn't offer parking. ### What time is check-in at Hotel Elegance Palmeras Playa? > Check-in begins at 1 PM. ### What time is check-out at Hotel Elegance Palmeras Playa? > Check-out is at noon. ### Are there all-inclusive benefits at Hotel Elegance Palmeras Playa? > Some rate plans available at this property are all-inclusive. ### Where is Hotel Elegance Palmeras Playa located? > Situated near the beach, this hotel is within a 5-minute walk of Martianez Shopping Centre, Playa Martianez, and San Telmo Promenade. Lago Martianez Swimming Pools and Casino Puerto de la Cruz are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Elegance Palmeras Playa Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 3 6 - Okay 5 4 - Poor 3 2 - Terrible 0 ### 6.4/10 Cleanliness ### 6.6/10 Staff & service ### 5.6/10 Property conditions & facilities ### 4/10 Poor #### P Feb 19, 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kein 3 Stern! Als ich mit meiner Freundin dort angekommen waren und wir hatten große Schock bekommen und fühle mich 2 Stern Hotel. Nicht saubere Zimmer! Das Frühstück hat uns auch nicht gefallen. Balkon-Tür ist schrecklich und Kaputt. ##### P ### 8/10 Good #### Toñi, Jaén Jan 23, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Está cerca de la playa Hotel un poco anticuado, pero muy cercano a la playa. Necesita reformas. Personal muy agradable. ##### Toñi ### 6/10 Okay #### Roger, North west England Jan 10, 2015 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### OK, but nothing special Very firm bed (OK for me but might be too firm for some). Nominally self-catering, but no microwave or oven or cooking pot - just two hotplates a kettle and a frypan. The terrace door wouldn't lock securely without using a bit of wood to stop it being opened. The room (on the first floor) opened out to a "terrace" which was just the pool area, so there was no private outdoor space. However, the room was clean and spacious, the food was good without being lavish, and the public spaces were nicely decorated with large artworks of a Tenerife theme. ##### Roger ### 6/10 Okay #### judith, derbyshire Dec 29, 2014 Liked: Cleanliness, room comfort #### xmas 14 This was my 4th xmas booking at these studios I like the quiet location and central position. Last year when I arrived I was moved to Hotel Dania which was very noisy so this year I e mailed them before I left home and although I didn't receive a reply, I was given the high floor I had requested and had the bonus of a sea view ##### judith ### 4/10 Poor #### Leif Thore, Norge Dec 14, 2014 Disliked: Cleanliness, room comfort #### Ikke å anbefale. Sjekket ut og byttet hotell etter 1 døgn. 11 etg lavt gelender på terasse, ikke egnet for familier. Harde madrasser.... Ikke noe for oss. ##### Leif Thore ### 6/10 Okay #### Michael kennet, stenstrup Nov 27, 2014 Liked: Cleanliness Disliked: Room comfort #### skuffet Værelset var ikke som vist på de billeder da vi bookede.vi blev noget skuffet. ##### Michael kennet ### 8/10 Good #### Anita, Turku Nov 4, 2014 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotelli - melkein kuin koti Huone 9 krs, tilava, tilava parveke, merimaisema. Hotelli ei luksus, mutta ihan viihtyisä ja siisti. Hiljainen, meren ääni kuuluu. Huone tuntui melkein kodilta, pieni keittiö, riittävän tilava kylpyhuone. Lobbyn wi-fi toimi, baarissa elävää musiikkia iltaisin. Uima-allas ja lepotuoleja. Merenranta ihan vieressä, pikkukauppa alakerrassa, muita kauppoja ja kahviloita ym lähellä. Viihdyin. ##### Anita ### 6/10 Okay #### familia, tenerife Oct 28, 2014 Disliked: Cleanliness, property conditions & facilities #### Hotel muy básico pero cómodo No se puede pedir mucho más, hotel económico muy bien situado con los servicios mínimos aunque está muy anticuado. personal atento, habitaciones un poco estropeadas, comida poco variada pero correcta. Si buscas un hotel económico y céntrico éste es aceptable. ##### familia ### 6/10 Okay #### Tavi, Romania Oct 24, 2014 Disliked: Cleanliness, property conditions & facilities #### Good location Good location for those who don t expect great conditions... ##### Tavi ### 8/10 Good #### Roberto, Valladolid Aug 29, 2014 Liked: Cleanliness, staff & service, room comfort #### Buena relación calidad-precio En general, como digo en el título, buena relación calidad-precio. A destacar la amabilidad y educación de los empleados del hotel. La habitación se limpia a diario. El buffet no tiene poca variedad, pero la calidad de la comida es buena. El hotel está bien situado pero tiene el problema del aparcamiento (problema que hay en toda la ciudad). Por lo que he pagado, yo volvería. ##### Roberto ### 10/10 Excellent #### Verified traveller Jan 19, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 4/10 Poor #### Verified traveller Dec 19, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) ### Flights > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines)