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Hotel Palmeras

3.0 star property
Comfortable hotel, walk to Galápagos National Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Palmeras

Hiking
Exterior
Triple Room
Breakfast, lunch, dinner served; Regional cuisine
Shower, free toiletries, hair dryer
Reviews
4.8

Explore the area

Map
Tomás de Berlanga S/N e Islas Plazas, Puerto Ayora
  • Popular LocationMalecon4 min walk
  • Popular LocationPlaya de los Alemanes10 min walk
  • Popular LocationCharles Darwin Research Station15 min walk
  • AirportIsla Baltra (GPS-Seymour)97 min drive
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Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe or closet
  • 538 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe or closet
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe or closet
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
TV
Renovated in 2020
Private bathroom
Champagne service
Cable channels
Daily housekeeping
Wardrobe or closet
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the area

Puerto Ayora

Located in Puerto Ayora, Hotel Palmeras is in the city center and near the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Galápagos National Park and Las Grietas. Playa de los Alemanes and Tortuga Bay Beach are two other places to visit that come recommended.
Visit our Puerto Ayora travel guideOpens in a new window

What's nearby

  • Las Grietas - 4 min walk
  • Malecon - 4 min walk
  • Playa de los Alemanes - 10 min walk
  • Charles Darwin Research Station - 15 min walk
  • Tortuga Bay Beach - 2 min drive

Getting around

  • Isla Baltra (GPS-Seymour) - 83 min drive

Restaurants

  • Golden Prague Galapagos - 3 min walk
  • 1835 Coffee Lab - 7 min walk
  • The Rock - 1 min walk
  • Limón Café Bar - 2 min walk
  • Il Giardino - 4 min walk

About this property

Hotel Palmeras

Hotel rejuvenated in 2020 and located near Galápagos National Park
Located close to Malecon and Playa de los Alemanes, Hotel Palmeras provides free continental breakfast, a free daily manager's reception, and a terrace. The on-site Regional cuisine family restaurant, Bistro del Mar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an art gallery on site and designer stores on site.
You'll also find perks like:
  • An outdoor pool
  • Supervised childcare (surcharge), 2 meeting rooms, and a water dispenser
  • Wedding services, luggage storage, and a 24-hour front desk
  • Smoke-free premises, a reception hall, and a ballroom
Room features
All guestrooms at Hotel Palmeras include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Art supplies and childcare services
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Bar Madera Fina
  • Bistro del Mar

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool

Family friendly

  • Art supplies
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (1,292 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Reception hall
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmeras Puerto Ayora
Palmeras Puerto Ayora
Hotel Palmeras Hotel
Hotel Palmeras Puerto Ayora
Hotel Palmeras Hotel Puerto Ayora

Frequently asked questions

Does Hotel Palmeras have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8 PM.

Is Hotel Palmeras pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palmeras?

There is free parking nearby.

What time is check-in at Hotel Palmeras?

Check-in start time: 10:00 AM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Palmeras?

Check-out is at noon.

Where is Hotel Palmeras located?

Located in the heart of Puerto Ayora, this hotel is within a 5-minute walk of Galápagos National Park, Las Grietas, and Malecon. Playa de los Alemanes and Charles Darwin Research Station are also within 15 minutes.

Hotel Palmeras Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

5.2/10

Cleanliness

4.8/10

Staff & service

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
When we arrived the hotel was unable to find the booking. Whilst at reception another guest was complaining their toilet didn't flush and their air conditioning didn't work. The receptionist was not welcoming and when we got to our room the sink had not been cleaned, the air conditioning was poor and the temperature of the shower was impossible to control. On our second day there was a cockroach in the room and until we asked for someone to come and help we were just given a can of 'raid'. We didn't swim in the pool and didn't see anyone in it. The water did not look clean enough. This hotel is not worth the number of stars given on the site.
Stayed 2 nights in Jun 2017

4/10 Poor

Tricia, Bogota

Disliked: Staff & service, property conditions & facilities, room comfort
Lots of issues
The hotel could not find out reservation we made months earlier. Took an hour to get a room, they kept asking us what agency we had used and looked confused when we told them we had made our own reservations on the web. (and we speak Spanish!) Quality of room was barely adequate, towels were threadbare, air conditioning worked, but was very loud. Bathroom was very dated, but fairly clean at least.The breakfast was only OK, not a great variety. scrambled eggs every morning with a bread option and some fruit. The only good things were the location and the pool.

2/10 Terrible

Ambar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendado
Al llegar no tenían nuestra reserva, no hay buena limpieza, ni servicio, no reciben pagos con tarjeta y no son resolutivos. Valores súper altos y dicen que no los colocan ellos sino la aplicación, es decir, no se responsabilizan
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comodo y sencillo. Tarifa media
Galapagos es un Excelente destino. Buen manejo de turismo. Hotel comodo y sencillo. Cerca a restaurantes y operadores de turismo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort