[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Serena Hotel & Spa Family-friendly fun on the beach, with outdoor pool - Overview - Rooms - Location - Policies Take advantage of free breakfast, a coffee shop/cafe, and a playground at Serena Hotel & Spa. Take some time to relax at the onsite spa. Guests can also expect to find a hair salon, dry cleaning/laundry services and a bar. 10 Exceptional ## Popular amenities - Gym - Hot tub - Room service - Bar - On private beach - Spa ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1204431&PinnedHotelID=1204431&HadPinnedHotel=true®ionId=-1&adults=2) ### Standard - Sleeps 4 ### Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Serena-Hotel-Spa.h1204431.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Aventuras-Hotels-Serena-Hotel-Spa.h1204431.Hotel-Information) ## About the area Located in Puerto Aventuras, Serena Hotel & Spa is on a private beach. The area's natural beauty can be seen at Half Moon Bay and Akumal Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider Xenses Park and Akumal Ecological Center. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. [Visit our Puerto Aventuras travel guide](https://www.expedia.ca/Puerto-Aventuras.dx601363) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.50414%2C-87.21764&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QCxCXRQVo0IcGq97Om02O19Mvbg=) BAHIA KANTENAH, MZA.26 LT.8 Y 11, SECC.FUENTES,, Puerto Aventuras, Quintana Roo, 77750 ### What's nearby - Dolphin Discovery - 14 min walk - 1.2 km - Puerto Aventuras Marina - 17 min walk - 1.5 km - Oasis Beach - 17 min walk - 1.5 km - Puerto Aventuras Golf Club - 3 min drive - 1.4 km - Blu Riviera Maya - 3 min drive - 2.5 km ### Getting around - Tulum Intl. Airport (TQO) - 84 min drive ### Restaurants - ‪Ayami - ‬10 min walk - ‪Bloved Restaurant & Lounge - ‬8 min walk - ‪Las Brisas - ‬8 min walk - ‪The Market - ‬10 min drive - ‪El Abuelo - ‬6 min walk ## About this property ### Serena Hotel & Spa Family-friendly hotel You can look forward to free breakfast, a coffee shop/cafe, and a playground at Serena Hotel & Spa. Take some time to relax at the onsite spa. A hair salon, dry cleaning/laundry services, and a bar are available to all guests. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Limo/town car service, express check-out, and express check-in - A 24-hour front desk, multilingual staff, and wedding services - Barbecue grills, a porter/bellhop, and a front-desk safe Room features All guestrooms at Serena Hotel & Spa boast comforts such as air conditioning. Other conveniences in all rooms include: - Balconies, cable channels, and daily housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,029 reviews CA $87 CA $113 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4810000/4808400/4808374/009641c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Melissa - Near Yucatek Divers Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Air conditioning 8.4 Very good 896 reviews CA $91 CA $113 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4808374&PinnedHotelID=4808374&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2360000/2350300/2350270/6b029934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lunasol Downtown Playa del Carmen - Pool - Hot tub - Kids pool - Parking included 9.2 Wonderful 338 reviews CA $51 CA $65 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2350270&PinnedHotelID=2350270&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Playa del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,010 reviews CA $66 CA $84 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Limo/town car service ### Food and drink - Free breakfast available - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Children's pool - Full-service spa - Health club - Hot tub - Outdoor pool - Playground - Sauna ### Family friendly - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Outdoors - Barbecue grill - On a private beach ### Full-service spa - In-room massages - Spa treatment rooms ### More - 2 floors - Smoking not allowed ## Room amenities ### Bedroom - Crib ### Bathroom - Hair dryer ### Entertainment - Cable/satellite channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning - Desk - Free local calls - Iron/ironing board on request ## Policies ### Check-in Check-in time starts at 3 PM Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cribs are available on request at the property ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed ### Property is also known as Serena Hotel Puerto Aventuras Serena Puerto Aventuras Serena Hotel & Spa Hotel Serena Hotel & Spa Puerto Aventuras Serena Hotel & Spa Hotel Puerto Aventuras ## Frequently asked questions ### Does Serena Hotel & Spa have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Serena Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Serena Hotel & Spa? > Check-in begins at 3 PM. ### What time is check-out at Serena Hotel & Spa? > Check-out is at noon. ### Does Serena Hotel & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Serena Hotel & Spa located? > Nestled on the beach, this Puerto Aventuras hotel is within 1 mi (2 km) of Kantenah Lagoon, Oasis Beach, and Puerto Aventuras Marina. Puerto Aventuras Golf Club and Fatima Bay are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Serena Hotel & Spa Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Cleanliness ### 10/10 Staff & service ### 10/10 Property conditions & facilities ### 10/10 Excellent #### Julie, St. Paul, MN Jul 20, 2005 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic personal service We were not sure what to expect, Expedia only had one picture of the hotel and a limited description. We were plesantly surprised when saw the hotel and our room and it just kept getting better. Service went above and beyond, from the cleaning staff to the wait staff to the spa attendants to the owner himself, all were fantastic. They even dealt with a hurricane and made sure we had everything we needed. ##### Julie ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Platinum Yucatan Princess Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)