Title: Palacio Julio Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palacio Julio Hotel Spa treatments offer a rejuvenating retreat in Puebla's historic center, with an onsite café perfect for relaxing with coffee and convenient services. ## Photo gallery for Palacio Julio Hotel ![Presidential Studio Suite - Palacio Julio Hotel (Puebla)](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/e85880b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Palacio Julio Hotel (Puebla)](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/035af4b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palacio Julio Hotel (Puebla)](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/d8bcf6ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Palacio Julio Hotel (Puebla)](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/fc6e5ff0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Palacio Julio Hotel (Puebla)](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/73ce6e55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palacio Julio Hotel, in Puebla Historic Center, offers continental breakfast, a café, and spa massages. Guests enjoy free WiFi, laundry facilities, and concierge services. Past visitors praise the helpful staff. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Gym - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=88304231&PinnedHotelID=88304231&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 18 of 18 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/2609ad46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - 258 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Basic Room ![Basic Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/87e31e56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - 248 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Elite Room ![Elite Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/fea7d72a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room 9.4 Exceptional 11 reviews ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/4bd153cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.0 Wonderful 11 reviews ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/1546d679.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - City view - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Double Room ![Premium Double Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/38b0ce84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - City view - 258 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Premier Room ![Premier Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/f0c9e914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Premium bedding Private bathroom Rainfall showerhead Netflix - City view - 237 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premier Double Room ![Premier Double Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/e48e243d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - City view - 248 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Grand Room ![Grand Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/44458e9b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Grand Double Room ![Grand Double Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/e8ae45b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Premium bedding Private bathroom Rainfall showerhead Netflix - City view - 291 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Grand Studio Suite ![Grand Studio Suite](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/725ceb99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Studio Suite ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - 474 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Double Room ![Junior Double Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/28c6e85a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - City view - 581 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Room ![Junior Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/7f213a48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - City view - 527 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Panoramic Studio Suite ![Panoramic Studio Suite](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/d68e1dc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio Suite 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Smart TV Premium bedding Rainfall showerhead 2 bathrooms - City view - 904 sq ft - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Presidential Studio Suite ![Presidential Studio Suite](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/03cfa28a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Studio Suite 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Kitchenette Smart TV Premium bedding Private bathroom - City view - 872 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Exclusive Room ![Exclusive Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/c43727cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Room 9.8 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - Sleeps 2 - 1 Double Bed ### View all photos for Romantic Room ![Romantic Room](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/753369bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Private bathroom Rainfall showerhead Netflix Cable channels - Sleeps 2 - 1 Double Bed ### View all photos for Romantic Studio ![Romantic Studio](https://images.trvl-media.com/lodging/89000000/88310000/88304300/88304231/2692c932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Studio 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Smart TV Premium bedding Detached private bathroom Rainfall showerhead Netflix Cable channels - Sleeps 2 - 1 King Bed ## You may also like Ad ![Premier Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101950000/101942600/101942592/da2c81e8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL BOUTIQUE CASONA 65 Puebla Historic Center - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Palacio-Julio-Hotel.h88304231.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-Palacio-Julio-Hotel.h88304231.Hotel-Information) ## About the area Located in Puebla, Palacio Julio Hotel is in the city center. Teleferico de Puebla and SKY Bridge Puebla are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Angelopolis Commercial Center and Candy Street. Africam Safari and Museo del Ferrocarril are also worth visiting. [Visit our Puebla travel guide](https://www.expedia.ca/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04382%2C-98.19564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_1cp1uSVFfG4_g8q8-4RVEWDBUk=) 211 Av 2 Ote Centro histórico de Puebla, Puebla, Pue., 72000 ### What's nearby - ![Zocalo Square featuring a garden and night scenes](https://images.trvl-media.com/place/6171841/f5f6c596-bf85-4288-852a-edf04dedcdcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo de Puebla 3 min walk \- 0.3 km - ![Los Sapos Bazaar as well as a small group of people](https://images.trvl-media.com/place/6302169/f027f39e-680e-45b4-a62c-ac876c62c911.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Sapos Bazaar 3 min walk \- 0.3 km - ![Puebla Cathedral featuring night scenes, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6113676/c5c18e97-bf52-488e-82ce-67db6e1de41f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puebla Cathedral 5 min walk \- 0.5 km - El Parian Market 2 min walk \- 0.2 km - Puebla Convention Center 5 min walk \- 0.5 km ### Getting around - Puebla–Cholula Tourist Train Terminal 8 min drive - Puebla Intl. Airport (PBC) 43 min drive ### Restaurants - Starbucks 1 min walk - Hotel San Pedro 1 min walk - Café & Tocino 3 min walk - El Colibrí 1 min walk - Casa Real Poblana 3 min walk ## About this property ### Palacio Julio Hotel Luxury hotel near Zócalo de Puebla At Palacio Julio Hotel, you can look forward to free full breakfast, a coffee shop/cafe, and laundry facilities. In addition to a bar and a gym, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An elevator, smoke-free premises, and a banquet hall - A 24-hour front desk and concierge services Room features All 71 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning. Extra conveniences in all rooms include: - Rainfall showers and shampoo - Smart TVs with Netflix, streaming services, and cable channels - Wardrobes/closets and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097085/798ff063.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Royalty Puebla Downtown by IHG Puebla Historic Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 288 reviews CA $128 CA $153 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=3097085&PinnedHotelID=3097085&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/1000000/30000/21500/21438/a3a57651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Real Puebla Puebla Historic Center - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,000 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=21438&PinnedHotelID=21438&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/22000000/21360000/21357800/21357749/ce26dd49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marques Del Angel Puebla Historic Center - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (MXN 310 per night) ### Food and drink - Free full breakfast available daily 7:30 AM to noon - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Gym ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer (on request) - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Netflix - Smart TV with cable channels - Streaming services ### Food and drink - Limited room service ### More - Air conditioning - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: MXN 310 per night (66 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a first aid kit ### Property is also known as Palacio Julio Hotel Hotel Palacio Julio Hotel Puebla Palacio Julio Hotel Hotel Puebla ## Frequently asked questions ### Is Palacio Julio Hotel pet-friendly? ### What time is check-in at Palacio Julio Hotel? ### What time is check-out at Palacio Julio Hotel? ### Where is Palacio Julio Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palacio Julio Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.8 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 209 8 - Good 35 6 - Okay 17 4 - Poor 3 2 - Terrible 1 ## Reviews ### 8/10 Good #### Gabriela Jan 12, 2026 Liked: Cleanliness, property conditions & facilities Clean room and kind staff that were very attentive ![View from our room late in the evening ](https://a.travel-assets.com/ugc/hotel-reviews/6e2014b2-0366-4c77-af13-5757e6dffef3-1768199752606.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from our moms room view ](https://a.travel-assets.com/ugc/hotel-reviews/2933a795-9936-4b26-b43e-bc0f4283864e-1768199752527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room service ](https://a.travel-assets.com/ugc/hotel-reviews/a0fb7887-28bf-47c0-94c2-d36bed2459e0-1768199754420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabriela Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### luis Jan 21, 2026 Liked: Property conditions & facilities Food was good, service was excellent. Everyone was very polite and friendly, hotel is very nice. Can’t say enough about how good they treated us. ##### luis Stayed 4 nights in Jan 2026 ### 8/10 Good #### Liza Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Large clean room, fantastic top floor view of 2 churches and volcano ##### Liza Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Elena Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent place to stay, well kept, quiet, very good buffet style too breakfast, helpful staff. Room is spacious and had a great view!!! ##### Elena Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Alfredo Hernandez Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice and so helpful staff ![](https://a.travel-assets.com/ugc/hotel-reviews/93de5574-70f7-4216-bf3d-ba3ba6d356d4-1764968934589.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2dd1745e-ea84-4b7c-9aec-eb459badc89e-1764968936666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a8957834-6831-4078-bfaf-565b9dcb0da7-1764968944151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e3fa1a86-85f8-44a1-bbb6-3bb8620d636b-1764968938228.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alfredo Hernandez Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Maria Del Carmen Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very friendly. ##### Maria Del Carmen Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Michael Nov 30, 2025 Liked: Cleanliness, property conditions & facilities Awesome place. Super clean. Great location. Nice staff. Breakfast excellent. Comfy beds ##### Michael Stayed 1 night in Nov 2025 ### 10/10 Excellent #### jose Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location to walk to downtown and breakfast included good hotel ##### jose Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jose Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great service and breakfast ##### Jose Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Julia Jul 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place and staff Great location, excellent staff ![](https://a.travel-assets.com/ugc/hotel-reviews/5b3abe89-4f9b-41ec-b5ed-89b7a0c7bd64-1751847829558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julia Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jose Dec 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is helpful and friendly every staff member will give and offer help whenever we asked ![](https://a.travel-assets.com/ugc/hotel-reviews/273e5c4d-7751-434c-abe4-55a32231e691-1764906209913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/441ecbf8-7566-4ab2-a1d5-f7af4f16239f-1764906286267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Sergio Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice pretty hotel Easy parking right next door You can walk almost everywhere in the downtown area Breakfast really good ##### Sergio Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Diego Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location and excellent service from the staff ##### Diego Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Richard Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing, they were so helpful on any topic. I would definitely recommend this hotel to anyone. Location was great we walked everywhere. It was a great little vacation for us. ##### Richard Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Emma S Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay, beautiful hotel. Staff is wonderful and the friendliest, most efficient we've encountered in a long time. Breakfast is delicious, do not pass it up and and don't forget to TIP! ##### Emma S Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Isabel Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location to walk around Puebla centro. Classy, kind staff and a delicious mexican breakfast ##### Isabel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jazmin Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was excellent!! Nice staff too ##### Jazmin Stayed 1 night in Jul 2025 ### 6/10 Okay #### Mihwa Oct 1, 2025 Liked: Cleanliness, staff & service A few things can be updated but otherwise a good stay ##### Mihwa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Reynaldo May 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice en comfort stay , close to everything and the personal very nice people; thank you! ##### Reynaldo Stayed 1 night in May 2025 ### 10/10 Excellent #### Aldercy Nov 16, 2025 Liked: Cleanliness, property conditions & facilities I loved the hotel. The staff were great, the attention to detail and to the guests was impecable. We were treated like royalty here. I will definitely recommend it to friends and family. This was the best hotel we have stayed at in Puebla. I loved the breakfast and the rooms were clean and spacious. You definitely get more than enough for the price. I will be returning to this hotel if I am ever back in Puebla. ![Beautiful ceiling](https://a.travel-assets.com/ugc/hotel-reviews/4a77d130-94fe-47d1-a1f2-7c8063fdcd20-1763283446495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eeacdf09-53c0-46d3-bad7-61de9021e39a-1763283450786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aldercy Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Gonzalo Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Impeccable service and excellent location ##### Gonzalo Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Francisca Teresa Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel in Puebla downtown , breakfast delicious !! ##### Francisca Teresa Stayed 1 night in Dec 2024 ### 8/10 Good #### KARLA Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, friendly staff. Good food. ##### KARLA Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Francisco Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing, rooms were cleaned everyday parking close by and the hotel restaurant staff was amazing and very tentative. Thank you. ##### Francisco Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### christopher Jun 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best staff I’ve had at any hotel. Clean rooms, beautiful hotel, great breakfast, great central area. 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