Title: HOTEL SANTIAGO - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=102550318&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HOTEL SANTIAGO This historic city center retreat puts travelers steps from Zócalo de Puebla and Puebla Cathedral, offering a comfortable base for exploring the area. ## Photo gallery for HOTEL SANTIAGO ![Terrace/patio - HOTEL SANTIAGO (Puebla)](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/6390a7a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Iron/ironing board, free WiFi, bed sheets - HOTEL SANTIAGO (Puebla)](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/0abe398d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV - HOTEL SANTIAGO (Puebla)](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/d0a9ed77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - HOTEL SANTIAGO (Puebla)](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/1f6e89b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - HOTEL SANTIAGO (Puebla)](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/759fae0b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HOTEL SANTIAGO, in Puebla Historic Center, offers essentials for a smooth stay: in-room WiFi, free self parking, and a 24-hour front desk for constant assistance. This smoke-free hotel also features an elevator for easy access. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free WiFi - Room service - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/103000000/102560000/102550400/102550318/36693028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 9.2 Wonderful 29 reviews ### Highlights Flat-screen TV Separate bedroom Ceiling fan Hair dryer Private bathroom Satellite channels Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Fountain](https://images.trvl-media.com/lodging/1000000/30000/21500/21438/a3a57651.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Quinta Real Puebla Puebla Historic Center - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,007 reviews [](https://www.expedia.ca/Puebla-Hotels-Quinta-Real-Puebla.h21438.Hotel-Information?chkin=2026-3-19&chkout=2026-3-20&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=3701f561-7740-46ef-934c-7b8dba93b984&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/50000/46300/46231/1967178c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Puebla by IHG Puebla - Pool - Spa - Pet friendly - Kids pool 9.0 Wonderful 1,008 reviews CA $119 CA $142 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Puebla-Hotels-InterContinental-Presidente-Puebla.h46231.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=2738&destination=Puebla (and vicinity)&destType=MARKET&latLong=19.04422,-98.224842&searchId=3701f561-7740-46ef-934c-7b8dba93b984&top_cur=CAD) Ad ![Mexican cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/520000/519100/519029/w8678h5792x0y0-24500433_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Puebla La Noria by IHG La Noria - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-HOTEL-SANTIAGO.h102550318.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuebla-Hotels-HOTEL-SANTIAGO.h102550318.Hotel-Information) ## About the area Puebla Historic Center, a neighborhood in Puebla, is home to HOTEL SANTIAGO. SKY Bridge Puebla and Teleferico de Puebla are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Angelopolis Commercial Center and Candy Street. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. [Visit our Puebla travel guide](https://www.expedia.ca/Puebla.dx2738) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.04388%2C-98.19929&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eTg3gW8zCAdvPk6yzn5f5dhBork=) 3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000 ### What's nearby - ![Zocalo Square featuring a garden and night scenes](https://images.trvl-media.com/place/6171841/f5f6c596-bf85-4288-852a-edf04dedcdcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zócalo de Puebla 1 min walk \- 0.1 km - ![Puebla Cathedral featuring night scenes, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6113676/c5c18e97-bf52-488e-82ce-67db6e1de41f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puebla Cathedral 2 min walk \- 0.2 km - ![Los Sapos Bazaar as well as a small group of people](https://images.trvl-media.com/place/6302169/f027f39e-680e-45b4-a62c-ac876c62c911.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Los Sapos Bazaar 5 min walk \- 0.5 km - ![Santo Domingo Church featuring interior views, heritage elements and a church or cathedral](https://images.trvl-media.com/place/6302143/eec26f8f-3553-436e-9344-fa9295dd24f9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santo Domingo Church 5 min walk \- 0.5 km - Puebla Convention Center 10 min walk \- 0.9 km ### Getting around - Puebla–Cholula Tourist Train Terminal 8 min drive - Puebla Intl. Airport (PBC) 44 min drive ### Restaurants - Comal Cocina de Antojo 1 min walk - Tortas Meche 2 min walk - Attico 303 1 min walk - Tacos Tony 2 min walk - Restaurante Hotel Royalty 2 min walk ## About this property ### HOTEL SANTIAGO Hotel near Zócalo de Puebla Close to Angelopolis Commercial Center, HOTEL SANTIAGO has plenty to offer. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - A front-desk safe, a 24-hour front desk, and smoke-free premises - An elevator Room features All guestrooms at HOTEL SANTIAGO include thoughtful touches such as 24-hour room service, as well as amenities like free WiFi and free newspapers. Other conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/38000000/37060000/37058300/37058239/dabd0d74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aroma 406 Puebla Historic Center - Free WiFi - Breakfast available - Laundry - Room service 8.4 Very good 167 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=37058239&PinnedHotelID=37058239&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/23000000/22120000/22116500/22116408/ae5f1d3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gala Puebla Historic Center - Parking included - Free WiFi - Restaurant - Business services 8.0 Very good 628 reviews CA $40 CA $48 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=22116408&PinnedHotelID=22116408&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard view](https://images.trvl-media.com/lodging/36000000/35590000/35588600/35588562/8d6988f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Isabel Puebla Historic Center - 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Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15447674&PinnedHotelID=15447674&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Mexican cuisine](https://images.trvl-media.com/lodging/2000000/1650000/1649100/1649042/71d26f94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Del Portal, Puebla Puebla Historic Center - Free WiFi - Restaurant - Parking available - Business services 8.2 Very good 1,003 reviews CA $60 CA $71 total includes taxes & fees Mar 10 - Mar 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=1649042&PinnedHotelID=1649042&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=102550318&PinnedHotelID=102550318&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=102550318,37058239,22116408,35588562,22211325) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free 24-hour offsite parking - Free self parking on site ### Conveniences - 24-hour front desk - Guidebooks - Safe at front desk ### Guest services - Housekeeping (daily) ### Accessibility - Elevator (39 inch wide door) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Restaurant dining guides ### More - Free daily newspapers - Free local calls - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 4:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher ### We should mention No pets and no service animals are allowed at this property ### Property is also known as HOTEL SANTIAGO Hotel HOTEL SANTIAGO Puebla HOTEL SANTIAGO Hotel Puebla ## Frequently asked questions ### Is HOTEL SANTIAGO pet-friendly? ### How much is parking? ### What time is check-in at HOTEL SANTIAGO? ### What time is check-out at HOTEL SANTIAGO? ### Where is HOTEL SANTIAGO located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HOTEL SANTIAGO Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.6 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 120 8 - Good 46 6 - Okay 11 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Jose Dec 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities H Santiago is located 1/2 block from the Zocalo and Cathedral. Plenty of shopping options and affordable eateries - some of the restaurants in this area are pricey. Staff are attentive and certainly keep the areas and room clean. ##### Jose Stayed 3 nights in Dec 2025 ### 8/10 Good #### Alonso Dec 6, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Staff & view from my room ##### Alonso Stayed 1 night in Nov 2025 ### 10/10 Excellent #### MARVELLA Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super nice and the views on the rooftop were amazing! ##### MARVELLA Stayed 2 nights in Mar 2025 ### 8/10 Good #### Ramiro Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities right in the heart of time square lots or restaurants to choose from ##### Ramiro Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Roberto Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, with a excellent view ##### Roberto Stayed 2 nights in Feb 2025 ### 8/10 Good #### HUI Dec 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room is clean and the staffs are very friendly ##### HUI Stayed 2 nights in Dec 2024 ### 8/10 Good #### Ramiro Oct 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities hotel staff very friendly and polite ##### Ramiro Stayed 1 night in Sep 2024 ### 8/10 Good #### Ana Jul 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went far and beyond to make us feel welcome. ##### Ana Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jose Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean facilities ##### Jose Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Hing Aug 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Next to Zócalo de Puebla Centro/Catedral de Puebla It was a pleasant stay and extremely centrally located. The rates were very reasonable. ![Bed](https://a.travel-assets.com/ugc/hotel-reviews/4909FA62D33C0EB082098838CBBA8D0765B48A271724135728115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hing Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### David Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to everything. Great walking area. Plenty of people and law enforcement. Clean hotel with great rooftop patio. Would love to come again. ##### David Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Gloria Jun 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was within walking distance. People very friendly. Fany did excellent in cleaning our room 👏 👌 🙌. The people at the front desk were very friendly and helpful when we needed some items. I higly recommend this place to stay. Everything super clean. ##### Gloria Stayed 4 nights in Jun 2025 ### 8/10 Good #### Nicolasa May 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center ##### Nicolasa Stayed 1 night in May 2024 ### 8/10 Good #### Merri Aug 11, 2024 Liked: Cleanliness, staff & service, amenities Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived. ##### Merri Stayed 2 nights in Aug 2024 ### 4/10 Poor #### Nadezhda Jan 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025 ##### Nadezhda Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Dominic Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, good shower pressure, the view is incredible ##### Dominic Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### José Luis Oct 15, 2024 Liked: Amenities, property conditions & facilities Nice place ##### José Luis Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Roger May 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Roger Stayed 1 night in May 2025 ### 10/10 Excellent #### Juan Oct 28, 2025 Liked: Cleanliness, amenities Good ##### Juan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Cristopher May 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Cristopher Stayed 1 night in May 2025 ### 8/10 Good #### Karla Denisse Apr 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Karla Denisse Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Omar Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Almost in front off the Zocalo the hart off a Puebla capital super grate licayion ##### Omar Stayed 1 night in Jan 2025 ### 8/10 Good #### Jannine Jun 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate. ##### Jannine Stayed 1 night in Jun 2025 ### 10/10 Excellent #### marion Jan 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Did not like no coffee in room. All else amazing ##### marion Stayed 6 nights in Jan 2025 ### 8/10 Good #### Brenda Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Brenda Stayed 1 night in Mar 2025 ### Expedia's Latest Trends ### Hotels > - [Waterpark Hotels in Ixtapa - Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Waterpark-Hotels.0-0-d602954-tWaterparkHotels.Travel-Guide-Filter-Hotels) > - [Luxury Hotels in Rocky Mount](https://www.expedia.ca/Rocky-Mount-Hotels-Luxury-Hotel.0-0-d3062-tLuxuryHotel.Travel-Guide-Filter-Hotels) > - [Acapulco Rooms](https://www.expedia.ca/Portsmouth-Hotels-Acapulco-Rooms.h23354374.Hotel-Information) > - [Grand Fiesta Americana Puebla Angelópolis](https://www.expedia.ca/Puebla-Hotels-Grand-Fiesta-Americana-Puebla-Angelopolis.h13205808.Hotel-Information) > - [Sorat Hotel Saxx Nürnberg](https://www.expedia.ca/Nuremberg-Hotels-Sorat-Hotel-Saxx-Nurnberg.h7698441.Hotel-Information) > - [Updated Cuba Lake Retreat. 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