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Arha Hotel & Spa

2.0 star property
Guests restore their balance with soothing spa treatments while staying connected at the computer station - a perfect blend of relaxation and practicality

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Arha Hotel & Spa provides a genuine retreat experience with its full-service spa facilities. Visitors can relax in the sauna, unwind in the spa tub, or book rejuvenating massages and body scrubs for complete restoration during their stay.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Room service
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Is Arha Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Arha Hotel & Spa doesn't offer parking.

What time is check-in at Arha Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arha Hotel & Spa?

Check-out is at noon.

Where is Arha Hotel & Spa located?

Situated in Potes, this spa hotel is steps from Territorio Canopy and Torre del Infantado. Santo Toribio de Liebana Monastery and Sotama Visitor Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.6

Cleanliness

8.4

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 46 reviews
Rating 8 - Good. 14 out of 46 reviews
Rating 6 - Okay. 11 out of 46 reviews
Rating 4 - Poor. 8 out of 46 reviews
Rating 2 - Terrible. 5 out of 46 reviews

Reviews

Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe. Very friendly staff.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Yolanda

Liked: Cleanliness
El personal muy amable y atentos.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

yolanda

Liked: Cleanliness, property conditions & facilities
Buena relación calidad precio y ubicación excelente
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Cristina

Disliked: Amenities, property conditions & facilities
Para el precio instalaciones antiguas a falta de mantenimiento y cuando preguntas mediante la aplicación tarda y si llamas cuando no cogen no sabes el porque
Stayed 1 night in Nov 2023
Verified

8/10 Good

Jose Francisco

Liked: Cleanliness, property conditions & facilities
Colchones genial, como siempre los sofas-cama deficientes y la almohada era el cojin y la funda rota. Una almohada no creo que sea pedir mucho. Desayuno correcto.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Maria Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situado, camas muy comodas
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Roberto

Liked: Cleanliness, room comfort

Podría haber sido mejor

Me ha decepcionado el tema de los masajes, que era motivo de decidirme por este hotel. En la oferta publicaban incluso masajes en la habitación, siendo la realidad que no disponen de masajes. A la llegada, en recepción no tenían constancia de que el hotel trabajara con hoteles.com, teniendo que presentar los justificantes para acreditar la reserva del viaje y dándonos una habitación. La habitación bien en cuanto a limpieza y comodidad. Eso sí, con vistas a un patio interior, teniendo los bonitos paisajes que se ven desde allí. Desayuno buffet normal si te gustan las tostadas. Muy buena ubicación a dos minutos andando del centro. Creo que el precio es demasiado caro para lo que es el hotel y más después de las desilusiones que nos hemos llevado.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Elena

Liked: Cleanliness
No encontraban la reserva, tuvimos que enviar el email de confirmación de Expedia a un email del hotel, no les valía con mostrarlo. No sabían decirnos si el desayuno estaba incluido o no. La primera impresión no fue muy buena pero el resto de días las chicas de recepción fueron muy atentas.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Alba

Liked: Cleanliness, staff & service, room comfort
En general bien menos el cuarto de baño que esta muy viejo.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
La habitación era más bien viejita,en cuanto a los armarios, mesitas,Cabecero, el baño,... pero bueno para pasar unas noches no está mal. Lo mejor de todo fue el personal, atentas y muy agradables
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Muy céntrico, atención inmejorable y cama cómoda. Volveré
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana fantástico y la atención del personal excelente
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El desayuno muy básico y la habitación muy vieja y poco cuidada aunque limpia. Hemos estado otras veces en habitaciones mucho mejores en este hotel.
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not the best

The first receptionist was very bad with customer service, she was saved by the second receptionist. I would be reluctant to go there again
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIEBANA

Repetire
Stayed 1 night in Apr 2019
Verified

6/10 Okay

FRM

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel esta bastante bien ubicado, dentro de potes, cerca de la zona de los soportales, aunque para llegar en coche es imposible por las calles, hay que dejar el coche en un parking publico a 5 min andando del hotel. La habitacion era amplia, pero a nuestra llegada estaba quitada la calefacción y la habitación era un congelador. Por la noche dormimos con tres mantas. El desayuno bastante simple.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las noches mas oscuras en el establo

Los establos , de las granjas de los alredeores de potes , estan mucho mejir que nuestra habitacion, si es que se puede llamar habitacion a lo que nos ha tocado tenemoa fotos pa confirmar lo que decimos
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un mal hostal con aspiraciones a hotel

En habitación se oían todos los ruidos de los vecinos (duchas, conversaciones,wateres...) y calle, ducha no se sujetaba en soporte, baño sin plafón solo con bombilla e hilos pelados, la wifi no existía, al menos, en mi habitación, solo tenia alojamiento, menos mal...el personal escasísimo se dejaba recepción desatendida para ir a realizar tareas de limpieza con todas las llaves de las habitaciones a mano del que las quisiera coger...yo siempre me la llevaba no me fie...en fin relación calidad-precio bajisisismo...eso si tiene buena fachada a la calle...es lo único!!!...los trabajadores dicen transmitir quejas a dueño, pero que este no hace caso...le falta un mantenimiento integral de instalaciones y revestimientos o que baja en los precios acorde a lo que hay...una verguenza!!. Imagino que comentarios así le hagan reflexionar. gracias
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Helga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

un hotel no para revólver

Este hotel es terrible y no para recomendar!!!! Todos es sitio y el desayuno terrible
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed frames were fixed and creaky. Beds OK though. And the room and hotel were generally much more attractive and inviting than the online photos led us to believe they would be. The breakfast was marginal - nothing whole grain, not even muesli, only sweetened yogurt. Location was perfect! Gorgeous village.
Stayed 1 night in May 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Potes precioso, hotel desagradable

Reservé una habitación doble con cama doble; en el hotel nos dijeron que daba igual lo que se reservase: las camas dobles están sujetas a disponibilidad. Con lo cual, pagas más por nada. El desayuno malo: ni un único producto de la zona, café de melita y zumo de bote. La habitación fría, con pocas horas de calefacción en activo a pesar de los 4 grados en el exterior durante la noche. La limpiadora a las 8 de la mañana se puso a limpiar haciendo un ruido horrible. No recomiendo la estancia en este hotel, pero sí en Potes, un lugar maravilloso.
Verified

2/10 Terrible

Ima

Disliked: Staff & service, property conditions & facilities, room comfort

Runned down/Far from a spa

This hotel is very difficult to get to. The parking situation is very inconvenient since their parking lot is very far from the hotel. You are better off trying to find a parking space in the center of town. The hotel is outdated and runned down. Not worth the money. For what we payed here we could have found a much better room elsewhere. There was no air conditioning. We asked for a fan and it was provided, but the room felt hot and stuffy. Really, not worth the money.
Verified

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort

Una y no más

Mala habitación a pie de calle con mucho ruido y sin aire acondicionado .el desayuno muy pobre
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
LAS HABITACIONES Y EL BAÑO, ESTAN ANTICUADAS. NECESITAN UNA MANO DE PINTURA, Y LA BAÑERA SALTADA POR VARIOS SITIOS, SENSACION DE SUCIO Y VIEJO. MUY POCO SONORIZADAS, SE OYE TOTALMENTE CUANDO EL VECINO SE DUCHA. LA ALFOMRA DE NUESTRO CUARTO ROTA, LAS SABANAS Y EL EDREDON, CON MANCHAS. NOS A PARCECIDO NEGATIVO EL HOTEL. LA UBICACION BIEN, PERO UN POCO COMPLICADO PARA LLEGAR CON EL COCHE.