Title: Pousada Villa Zena - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=42277242&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pousada Villa Zena ## Photo gallery for Pousada Villa Zena ![Beach bar - Pousada Villa Zena (Porto Seguro)](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/3b7fef75.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Suite | Garden view - Pousada Villa Zena (Porto Seguro)](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/0a0e8959.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - Pousada Villa Zena (Porto Seguro)](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/4eda6eae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - Pousada Villa Zena (Porto Seguro)](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/6659a78d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room - Pousada Villa Zena (Porto Seguro)](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/21f0747b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Nossa Senhora d'Ajuda Church and Arraial Eco Park Water Park, Pousada Villa Zena provides a free breakfast buffet, a beach bar, and a poolside bar. With a beachfront location, free beach cabanas, and sun loungers, this pousada is the perfect place to soak up some sun. Treat yourself to a massage at Villa Zena Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a free daily manager's reception and a coffee shop/cafe. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Pet friendly - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar. 5 - Mar. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 6 - Mar. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 3 of 3 rooms ### View all photos for Triple Room ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/2dc42c49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 2 reviews ### Highlights Furnished lanai Air conditioning Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains Premium bedding Separate bedroom - Garden view - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/21f0747b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.4 Exceptional 17 reviews ### Highlights Furnished lanai Air conditioning Mini-fridge Flat-screen TV Pillow menu Separate bedroom Premium bedding Blackout drapes/curtains - Garden view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Quadruple Room ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/43000000/42280000/42277300/42277242/2dc42c49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Furnished lanai Air conditioning Mini-fridge Flat-screen TV Pillow menu Separate bedroom Premium bedding Blackout drapes/curtains - Garden view - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Seguro-Hotels-Pousada-Villa-Zena.h42277242.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Seguro-Hotels-Pousada-Villa-Zena.h42277242.Hotel-Information) ## About the area Located in Arraial d'Ajuda, a neighborhood in Porto Seguro, Pousada Villa Zena is near the airport and on the beach. Don't miss out on a visit to Arraial Eco Park Water Park. Discover the area's water adventures with kayaking, canoeing, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Porto Seguro travel guide](https://www.expedia.ca/Porto-Seguro.dx6053146) [View more Pousadas in Porto Seguro](https://www.expedia.ca/Porto-Seguro-Pousadas.d6053146-aaPousadas.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-16.47549%2C-39.06492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EhfEhExVlNZReKHK61XuBvMXEvY=) Estr. da Balsa 1893, Porto Seguro, BA, 45810-000 ### What's nearby - ![...](https://images.trvl-media.com/place/6261330/525312ef-3514-4cef-9b7e-cf74010e0484.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mucugê Street 3 min drive \- 2.3 km - Praia de Araçaípe 5 min walk \- 0.5 km - D'Ajuda Beach 8 min walk \- 0.7 km - Apaga Fogo Beach 2 min drive \- 2.6 km - Arraial Eco Park Water Park 2 min drive \- 1.9 km ### Getting around - Porto Seguro (BPS) 30 min drive ### Restaurants - Manguti 3 min drive - Café da Santa 3 min drive - Bistro D'Oliveira 11 min walk - Sting Praia Bar 2 min walk - Josefina Grill & Art 3 min drive ## About this property ### Pousada Villa Zena Pousada near Arraial Eco Park Water Park Located close to Nossa Senhora d'Ajuda Church and Mucugê Street, Pousada Villa Zena provides a free breakfast buffet, a beach bar, and a poolside bar. This pousada is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Indulge in a massage at Villa Zena Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a free daily manager's reception and a coffee shop/cafe. Other perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Bike rentals, a free beach club on site, and coffee/tea in the lobby - Smoke-free premises, wedding services, and a front-desk safe Room features All guestrooms at Pousada Villa Zena boast comforts such as premium bedding and furnished lanais, as well as perks like pillow menus and air conditioning. More amenities include: - Designer toiletries and showers - 32-inch flat-screen TVs with cable channels - Mini fridges, daily housekeeping, and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/12000000/11910000/11901300/11901276/a3e10c08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pousada Coqueiros Arraial d'Ajuda - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 248 reviews CA $141 CA $148 total includes taxes & fees Mar 7 - Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=11901276&PinnedHotelID=11901276&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/12000000/11750000/11744900/11744879/4d6207e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Manacá Parque Arraial d'Ajuda - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 264 reviews CA $131 CA $138 total includes taxes & fees Mar 23 - 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Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=28922602&PinnedHotelID=28922602&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/5000000/4010000/4006200/4006120/8d46ead6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arraial Bangalô Praia Hotel Arraial d'Ajuda - Pool - Breakfast included - Pet friendly - Kids pool 8.2 Very good 311 reviews CA $106 CA $112 total includes taxes & fees Mar 21 - Mar 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=4006120&PinnedHotelID=4006120&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/106000000/105780000/105777600/105777573/a4520c74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parador 7 Bangalôs Arraial d'Ajuda - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 15 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=105777573&PinnedHotelID=105777573&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/26000000/25190000/25185800/25185778/e6681dfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paraíso Ecológico Pousada & SPA Arraial d'Ajuda - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 71 reviews CA $169 CA $178 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=25185778&PinnedHotelID=25185778&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=42277242&PinnedHotelID=42277242&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=42277242,11901276,11744879,17815248,15757983) ## Property amenities ### Internet - Available in all rooms: WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Free uncovered self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - 2 bars/lounges - 2 restaurants - A beach bar - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - Bicycle rentals - Free beach club - Full-service spa - Gym - Outdoor pool - Playground - Steam room ### Family friendly - Mini-fridge - Outdoor pool - Playground - Snack bar/deli ### Conveniences - Limited-hour front desk - Safe at front desk - Water dispenser ### Guest services - Housekeeping (daily) - Proposal/romance packages - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - Outdoor furniture - Pool loungers - Pool umbrellas ### Full-service spa - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 floor - Built in 1998 - Communal living room - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Pillow menu ### Bathroom - Designer toiletries - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Mini-fridge - Minibar ### More - Air conditioning (climate-controlled) - Desk - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of BRL 50.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Pet fee: BRL 50.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Zena Brazil Porto Seguro Pousada Villa Zena Porto Seguro Pousada Villa Zena Pousada (Brazil) Pousada Villa Zena Pousada (Brazil) Porto Seguro ## Frequently asked questions ### Does Pousada Villa Zena have a pool? ### Is Pousada Villa Zena pet-friendly? ### How much is parking? ### What time is check-in at Pousada Villa Zena? ### What time is check-out at Pousada Villa Zena? ### Where is Pousada Villa Zena located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pousada Villa Zena Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 92 8 - Good 20 6 - Okay 5 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### NICOLAOS Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### NICOLAOS Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Leorroniruth Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will be back for sure ##### Leorroniruth Stayed 2 nights in Mar 2025 ### 8/10 Good #### Paul Dec 5, 2025 Liked: Cleanliness, staff & service, amenities Trevligt läge vid stranden, vänlig personal, mysiga rum, rent och fräscht ![](https://a.travel-assets.com/ugc/hotel-reviews/09e85f61-e6f5-4aeb-9958-dff29e25256f-1764893960682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 7 nights in Nov 2025 ### 8/10 Good #### Marina Nov 7, 2025 Liked: Cleanliness, staff & service, amenities Patrícia e Gleice da equipe do café da manhã e serviço de praia foram incríveis! ##### Marina Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Henrique Nov 5, 2025 Liked: Cleanliness, staff & service, amenities A Villa Zena é uma pousada frente ao mar, cujos destaques são além da localização, a piscina maravilhosa, os quartos confortáveis, o excelente bar e restaurante na praia, com ótima estrutura e cozinha ! O café da manhã é uma delicia, quase tudo feito na casa pelas meninas. O bolo "Pedacinho do céu" já é motivo para voltar. Outro grande diferencial é a simpatia de toda a equipe, começando pela Rosane na recepção, as Patricias, o pessoal da praia, Joel, Nilton, Damires, Mickael, Gleice, enfim todos realmente empenhados em atender bem e nos fazer sentir em casa. ##### Henrique Stayed 5 nights in Oct 2025 ### 6/10 Okay #### Gisele Oct 23, 2025 Liked: Cleanliness, room comfort A pousada é muito bem estruturada, quarto legal , cama maravilhosa, travesseiros tudo limpo. O banheiro estava com um pouco de cheiro de esgoto, e água do chuveiro não esquentava. Café da manhã de segunda-feira e de terça-feira estava faltando tudo, tinha q ficar pedindo as coisas, ja na quarta-feira estava bem completo e diversificada. Tem um café da tarde com bolo ou bolachas de cortesia. O mar estava bem agitado, com bastante ondas, não aconselho para criança. Pegamos um dia de sol, os outros dias só chuva . ##### Gisele Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### EDUARDO S Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto muito espaçoso e confortável. Chuveiro excelente! O café da manhã muito bom, mas as frutas poderiam ser de melhor qualidade. ##### EDUARDO S Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Joyce Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A pousada é pé na areia e tem todas as comodidades, como restaurante, serviço de massagem (incrível, por sinal) e estacionamento. A vista é linda para a praia, os funcionários foram extremamente atenciosos e educados e a limpeza foi nota mil. Amamos! Foi a nossa lua de mel e não poderia ter sido mais perfeito. ##### Joyce Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Eliana Penha Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espetáculo A Pousada é espetacular, só o café da manhã que podia ter mais variedades pela excelência da Pousada, más voltaremos e indicamos. ##### Eliana Penha Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Paula Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar incrível, confortável e a comida, maravilhosa! Tudo perfeito! ##### Paula Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Vagner Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Foi espetacular, tudo muito perfeito , atendimento maravilhoso, local muito aconchegante . Super recomendo . ##### Vagner Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jean Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Café da manhã muito bem servido, frutas bolos, tapioca, omelete tudo muito bom! Quartos super limpo! Excelente funcionários, mas a Patricia é a melhor! Voltarei em breve! ##### Jean Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Marisa Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente pousada e praia ##### Marisa Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Marcia Aug 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito confortável Muito confortável, quartos com varanda. O pessoal do hotel é muito atencioso. O Danilo , gerente é muito amável e todos os funcionários também. Foi a segunda vez que estivemos lá e gostei muito! ##### Marcia Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Joi esmael b Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super recomendou Lugar maravilhoso, tudo pensando com muito carinho.cafe a tarde extra mimo para os hóspedes. Restaurante da Pousada muito bom. Lugar encantador Todos os produtos no banheiro como shampoo, condicionador, sabonete líquido e até creme. ##### Joi esmael b Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Cláudia l Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A hospedagem foi ótima, alguns gatinhos visitavam a pousada a noite fazendo barulhos e os quartos próximos a recepção não tinha muita privacidade devido a barulho de hóspedes após as 22:00 h ##### Cláudia l Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Glaucia Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otimo atendimento dos funcionarios, estrutura e localização! ##### Glaucia Stayed 4 nights in May 2025 ### 6/10 Okay #### Renan May 20, 2025 Liked: Room comfort Disliked: Cleanliness, staff & service #### Desapontado Deixou a desejar. O encanamento do chuveiro que escoa a agua estava entupida, virava uma poça de agua e nao descia. Falei com a recepção e disse que iria arrumar, enviou alguem mas nao adiantou, precisei reclamar uma segunda vez para enviar a manutenção mas demorou mais de uma manhã. A água para tomar banho, do vaso sanitário e da pia para escovar os dentes era amarelada. Caiu a luz e nao tinha um gerador ou um plano de adequação, passou quase 1 dia inteiro sem luz por falta de manutenção das árvores que tem na pousada causando a queda se um galho na chuva na rede elétrica. Mas a pousada é uma gracinha e a funcionária responsável pelo cafe da manha, a Patricia é fenomenal. Cobram taxa de estadia de pet que é justa se for para cobrir manutenção ou algo do genero mas nao proporcionou nada, nem auxilios, nem manutenção e nada que justificasse a taxa. ##### Renan Stayed 6 nights in May 2025 ### 10/10 Excellent #### Gabriel May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adorei O hotel é ótimo. Boa acomodação com roupas de cama e limpeza ótima. Funcionária do café super cordial, e a variedade de produtos não deixa a desejar, só achei que o café poderia estar disponível mais cedo, para atender aqueles que querem fazer outras atividades e aproveitar a manhã. O cardápio de praia poderia ter mais opções de cerveja e snacks fáceis de consumir na praia. Outra questão é sobre a água do local, realmente a água é mais ferrosa e para quem tem cabelo claro como o meu pode acabar tendo variação de cor, acho válido inclusive, a pousada colocar um alerta para os hóspedes em relação a isso. Outra sugestão é avaliar colocar academia na pousada, muitos hóspedes treinam e isso pode ser fator de decisão. No mais, não há do que se reclamar, podem se hospedar sem medo, pousada beira mar com o melhor atendimento. Amei a estadia e voltaria com certeza. ##### Gabriel Stayed 6 nights in Apr 2025 ### 6/10 Okay #### Laíza May 4, 2025 Disliked: Staff & service, room comfort A estrutura do hotel é muito boa, porém o local está desleixado. No dia que chegamos o restaurante estava fechado e o bar também. No segundo dia como estava chovendo, o funcionário do hotel disse que foi acordado, e que não gostaria de estar trabalhando pois estava chovendo. O local de ficar perto da praia nem sequer estava arrumado para nós receber, não tiveram coragem de colocar umas música. Não tinha água quente durante 3 dias, e no último dia a água acabou. Graças a Deus as funcionárias do café eram boas de serviço. O local está faltando gestão, com o tempo não sobrará nada. ##### Laíza Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Silvia May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom! Boa localização e estrutura beira mar, bom restaurante e café da manhã. ##### Silvia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Mayara Apr 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima estadia Ótimo atendimento, limpo e confortável ![](https://a.travel-assets.com/ugc/hotel-reviews/21a10e40-ac44-4484-9ad4-e394c0a0a38a-1745447237684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1d63c0ea-1d60-4088-a3f7-7fc579e91f26-1745447234699.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/823d7a4d-1dbc-4bd9-8792-9ede907affbe-1745447236524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d63e6a62-f434-4ed3-9eb1-1dee96f5d971-1745447238625.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mayara Stayed 2 nights in Apr 2025 ### 4/10 Poor #### ALEXANDRE Apr 22, 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Barulho e tremor. Contratamos quarto com 1 cama de casal e 1 de solteiro mas entregaram um quarto diferente do contratado. O quarto oferecido tinha um barulho e um tremor na parede que não parava e gerou um desconforto durante toda a estadia. Comunicados do problema não tomaram qualquer providência e disseram que era assim mesmo e que nem todo mundo se incomodava com o barulho. Orientaram afastar a cama da parede para não sentir o tremor nas costas. Recomendo para que, se forem se hospedar nesse lugar, pedirem pra ficar nos quartos sem barulho e tremor de máquinas. ##### ALEXANDRE Stayed 2 nights in Apr 2025 ### 8/10 Good #### Rogerio Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom, pena ter achado 2 baratas no quarto. ##### Rogerio Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Luciana Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dias maravilhosos !! A Villa Zena é uma pousada confortável, localizada em uma das praias mais agradaveis de Arraial. Na maré baixa se forma uma piscina na frente. O café da manhã é uma experiência a parte, com 99 % dos itens feitos na casa, com muito capricho. A nova piscina localizada ao lado do bar de praia é uma delicia, e o novo horário do restaurante ficou ótimo, agora vai até as 22 h. O ponto a destacar de modo geral é a simpatia de toda a equipe, do pessoal do bar de praia, das meninas do café, da recepção, a Patricia da governança, o Danilo. 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