Title: Master Cosmopolitan (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=5581577&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Master Cosmopolitan Brazilian cuisine brings urban excitement to life at this welcoming spot where guests recharge on the terrace or maintain fitness routines in the gym ## Photo gallery for Master Cosmopolitan ![Daily buffet breakfast (BRL 36 per person) - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7a1b34a4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/9c2bd18a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/2b8ad16a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/5edec830.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Express Couple - Master Cosmopolitan (Porto Alegre)](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/568703c0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Master Cosmopolitan blends modern comforts with city energy. Travelers enjoy meals at Restaurante, maintain their workout routines in the gym, or relax with drinks on the vibrant terrace. Express check-in and laundry services have earned positive reviews from previous visitors. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Room Superior with View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7cddcda0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with View - 269 sq ft - Sleeps 2 ### View all photos for Room Standard ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/8d8546f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 226 sq ft - Sleeps 2 ### View all photos for Twin Room Classic ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/16f8dd0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Classic - 226 sq ft - Sleeps 2 ### View all photos for Classic Twin Room, 2 Twin Beds ![Classic Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/2c9ac375.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Twin Room, 2 Twin Beds 8.0 Very good 11 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 2 Twin Beds ### View all photos for Classic Double Room Single Use, 1 Double Bed ![Classic Double Room Single Use, 1 Double Bed](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/31490a20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use, 1 Double Bed 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 1 Double Bed ### View all photos for Premium Double Room, 1 Queen Bed ![Premium Double Room, 1 Queen Bed](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/6966c0e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 Queen Bed 7.4 Good 8 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Private bathroom Rainfall showerhead Minibar Cable channels - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Express Couple ![Express Couple](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/3c690a50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Express Couple 7.6 Good 10 reviews ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Private bathroom Rainfall showerhead Minibar Cable channels - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Express Two Beds ![Express Two Beds](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/a673a3b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Express Two Beds 7.4 Good 8 reviews ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Hair dryer Private bathroom Rainfall showerhead Minibar - 172 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/5637c63e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Separate bedroom Hair dryer Private bathroom Rainfall showerhead Minibar - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Apartment Standard ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/fadd0d36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard - 182 sq ft - Sleeps 2 ### View all photos for Apartment Standard ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/7645d446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard - 182 sq ft - Sleeps 2 ### View all photos for Classic Acessibilidade ![Classic Acessibilidade](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/c24e30a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Acessibilidade 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Hair dryer Private bathroom Rainfall showerhead Minibar Cable channels - Sleeps 2 - 1 Double Bed ### View all photos for Express Couple ![Express Couple](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/bf3a7ec9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Express Couple ### Highlights Separate sitting area Soundproofed Air conditioning LCD TV Hair dryer Private bathroom Rainfall showerhead Minibar - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Handicapped Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/6064680c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Handicapped Room - 236 sq ft - Sleeps 2 ### View all photos for Suite Deluxe ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/328e2afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - 269 sq ft - Sleeps 2 ### View all photos for Apartment Premium ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/6000000/5590000/5581600/5581577/2fa86068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Premium - 290 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Master-Cosmopolitan.h5581577.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPorto-Alegre-Hotels-Master-Cosmopolitan.h5581577.Hotel-Information) ## About the area Porto Alegre is home to Master Cosmopolitan. Moinhos de Vento Park and Hydraulic Windmills Historic Building reflect the area's natural beauty and area attractions include Walk of Fame and Museum of Science and Technology PUCRS. Porto Alegre Botanical Garden and Museum of Natural Sciences are also worth visiting. [Visit our Porto Alegre travel guide](https://www.expedia.ca/Porto-Alegre.dx2846) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-30.01916%2C-51.20196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yUysLLzDLwREz9I6YZfNDE1N9RQ=) Rua Felix da Cunha, 712, Floresta, Porto Alegre, RS, 90570-000 ### What's nearby - ![Moinhos de Vento Park which includes a garden and hiking or walking as well as a small group of people](https://images.trvl-media.com/place/6160514/07c73888-0e5d-4a4d-b832-e8db8d25d506.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Moinhos de Vento Park 10 min walk \- 0.9 km - Walk of Fame 9 min walk \- 0.8 km - Moinhos Shopping Center 9 min walk \- 0.8 km - Moinhos de Vento Hospital 14 min walk \- 1.3 km - Shopping Total 16 min walk \- 1.4 km ### Getting around - Fararpos - IPA Station 5 min drive - Aeromóvel Station 11 min drive - Salgado Filho Intl. Airport (POA) 10 min drive ### Restaurants - Restaurante Meu Cantinho 4 min walk - Confeitaria Canto Doce 2 min walk - Vivenda Portuguesa 4 min walk - Ricalldone Restaurante 5 min walk - Palattu's Restaurante 3 min walk ## About this property ### Master Cosmopolitan Property highlights At Master Cosmopolitan, you can look forward to dry cleaning/laundry services, a bar, and a gym. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, a banquet hall, and free newspapers - A vending machine, luggage storage, and a ballroom Room features All 324 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and hair dryers - 32-inch LCD TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/9000000/8130000/8120600/8120555/889b7446.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Express Moinhos de Vento Moinhos de Vento - Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.6 Good 510 reviews CA $54 CA $57 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=8120555&PinnedHotelID=8120555&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/6000000/5770000/5761300/5761284/62275a84.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Açores Premium Floresta - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.4 Very good 1,014 reviews CA $67 CA $70 total includes taxes & fees Feb 10 - 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Breakfast included - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,119 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1807680&PinnedHotelID=1807680&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet breakfast on weekends (BRL 58 per person)](https://images.trvl-media.com/lodging/4000000/3620000/3614400/3614338/08d96c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Porto Alegre Moinhos de Vento Auxiliadora - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 823 reviews CA $78 CA $82 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=3614338&PinnedHotelID=3614338&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 30.00 per person)](https://images.trvl-media.com/lodging/9000000/8130000/8120200/8120140/9903587e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Master Grande Hotel Centro Historico - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 603 reviews CA $51 CA $54 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=8120140&PinnedHotelID=8120140&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2490000/2487400/2487341/63d47249.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Continental Porto Alegre by Samba Floresta - Pool - Breakfast included - Free WiFi - Restaurant 7.4 Good 1,007 reviews CA $67 CA $71 total includes taxes & fees Feb 10 - Feb 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=2487341&PinnedHotelID=2487341&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=5581577&PinnedHotelID=5581577&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=5581577,8120555,5761284,9815440,477253) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Covered self parking on site (BRL 35 per night) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 36 for adults and BRL 18 for children - A bar/lounge - A restaurant ### Things to do - Gym ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (31 inch wide door) - Grab bar in shower (31 inches high) - Hardwood flooring in room - Roll-in shower (35 inches wide) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 15 floors - Ballroom - Banquet hall - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk - Laptop-compatible safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: BRL 40.00 Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: BRL 40.00 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, lockbox ### Pets Pets allowed for an extra charge of BRL 63 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 22 lbs per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 36 for adults and BRL 18 for children - Covered self parking fee: BRL 35 per night - Pet fee: BRL 63 per pet, per day - Service animals are exempt from fees - Early check-in fee: BRL 40.00 (subject to availability) - Late check-out fee: BRL 40.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms ### Property is also known as Cosmopolitan Master Palace Cosmopolitan Master Palace Hotel Cosmopolitan Master Palace Hotel Porto Alegre Cosmopolitan Master Palace Porto Alegre Master Premium Cosmopolitan Hotel Porto Alegre Master Premium Cosmopolitan Hotel Master Premium Cosmopolitan Porto Alegre Master Premium Cosmopolitan Master Premium Cosmopolitan Porto Alegre, Brazil Master Cosmopolitan Hotel Porto Alegre Master Cosmopolitan Hotel Master Cosmopolitan Porto Alegre Master Cosmopolitan Hotel Master Cosmopolitan Porto Alegre Master Cosmopolitan Hotel Porto Alegre ## Frequently asked questions ### Is Master Cosmopolitan pet-friendly? ### How much does it cost to stay at Master Cosmopolitan? ### How much is parking? ### What time is check-in at Master Cosmopolitan? ### What time is check-out at Master Cosmopolitan? ### Where is Master Cosmopolitan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Master Cosmopolitan Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 431 8 - Good 364 6 - Okay 133 4 - Poor 43 2 - Terrible 30 ## Reviews ### 6/10 Okay #### Vitor May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel close to the place we needed to be. Bathroom towels need replacement perhaps. Buffet breakfast as expected. ##### Vitor Stayed 8 nights in May 2025 ### 10/10 Excellent #### Roberto Nov 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel excelente ##### Roberto Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mateus Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best bang for the buck for sure ! ##### Mateus Stayed 1 night in May 2025 ### 8/10 Good #### Augusto Jul 13, 2023 Liked: Cleanliness, property conditions & facilities Very good location and close to several restaurants. ##### Augusto Stayed 11 nights in Jun 2023 ### 10/10 Excellent #### take Jul 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities So nice. ##### take Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Carlos Sep 21, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Unfortunately, I experienced my first time ever having no water in a hotel. The water had been cut off since 6:00 am (at least I noticed at that time) I woke up and discovered that no water was available. In an unprofessional manner, the front desk staff argued that the shortage was due to city maintenance and that the hotel was not responsible. However, there were signs in the elevators asking guests to economize water because of problems with the building’s water system — and these signs had been posted before the shortage began. The staff simply kept saying that the water would be back “in just a few more minutes.” However, by 4:00 pm there was still no water, and I had to request that my mom and I be moved to another hotel. must acknowledge the front desk staff on the afternoon shift — unlike the morning staff, they informed incoming guests about the water issue and suggested that they cancel their reservations. I saw many people choosing to go to other hotels. I don’t know how this water shortage affected cleaning activities, but I can imagine that several hours without water could have put the health of hundreds of guests at risk. ##### Carlos Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Patricia Jul 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location and the breakfast were great. The WiFi never worked so I had to pay extra (international price) to be able to use internet. The staff were rude, never made eye contact or greet when I entered the hotel. When I complained about the WiFi the staff (young brunette lady with short hair) said I was lying because no one else had complained to them and it was weird that people would say it to me. In my bedroom the a/c didn’t make any difference in the room temperature. I had water coming from the windows and mold on the wall. The bathroom had hair on the toilet and shower from previous guest. I told the young staff with blond hair and she didn’t care and still wanted to charge from my dinner R$29\. I told her to call her manager Mari who waved the dinner as an apology, but in reality they should have returned some of my money back since I had to pay so much for international WiFi. The room of course was closed due to mold. ![](https://a.travel-assets.com/ugc/hotel-reviews/3e5896f3-e4f7-4ce8-b9fc-efa35aa9321b-1752783738413.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 7 nights in Jul 2025 ### 8/10 Good #### Joao C D Nov 11, 2025 Liked: Cleanliness, staff & service, amenities Equipe muito qualificada ##### Joao C D Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Marcos C S Nov 9, 2025 Liked: Cleanliness, staff & service, amenities Quarto grande, cama confortável, banheiro grande e equipe muito solícita. ##### Marcos C S Stayed 5 nights in Nov 2025 ### 8/10 Good #### Vinicius Nov 6, 2025 Liked: Staff & service, amenities Opções no buffet poderiam ser melhores. ##### Vinicius Stayed 1 night in Nov 2025 ### 6/10 Okay #### Sandra Nov 5, 2025 Liked: Staff & service O primeiro quarto estava com cheiro de veneno/mofo, porta do banheiro nção fechava. Solicitei a troca e fomos para um quarto mais adequado. ##### Sandra Stayed 1 night in Oct 2025 ### 6/10 Okay #### Ricieri Nov 4, 2025 Liked: Staff & service Café da manhã e limpeza precários. Qualidade caiu significativamente. ##### Ricieri Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### VITOR Nov 2, 2025 Liked: Cleanliness, staff & service, amenities tudo estava muito bom ##### VITOR Stayed 2 nights in Oct 2025 ### 8/10 Good #### Nelson Cesar Nov 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto limpo ##### Nelson Cesar Stayed 1 night in Aug 2025 ### 8/10 Good #### Denise Nov 1, 2025 Liked: Cleanliness, staff & service, amenities Comodidades ##### Denise Stayed 1 night in Oct 2025 ### 6/10 Okay #### Priscila Oct 23, 2025 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities Quarto sem iluminação central, se pedir comida a noite, tem que comer com luz amarela que clareia pouco. Descarga do banheiro muito dura. A manta é quentinha. Profissionais da recepção bons. Suco de uva integral no café da manhã bom também. ##### Priscila Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Ivan Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Master Cosmopolitan Precisam melhorar o conforto das camas e limpeza interna, muito pó sobre as lampadas e filtros do ar condicionado bem saturados. ##### Ivan Stayed 1 night in Oct 2025 ### 6/10 Okay #### Bruno Oct 21, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Já foi melhor. Somente 1 funcionário na recepção no check-in e check-out, mesmo em horários de pico. Funcionários da recepção sobrecarregados e que acabamam sendo grosseiros. ##### Bruno Stayed 1 night in Oct 2025 ### 8/10 Good #### Mauricio Oct 17, 2025 Liked: Cleanliness, property conditions & facilities, room comfort Quarto confortável, bem localizado. Café da manhã bem variado! ##### Mauricio Stayed 2 nights in Oct 2025 ### 8/10 Good #### Thiago Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Boa localização, boa academia. Café da manhã com poucas variedades, quando local está cheio falta até talheres, que demoram a ser repostos. Recepçã ##### Thiago Stayed 1 night in Oct 2025 ### 8/10 Good #### Vivian Oct 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo certo! Apenas achei q check in poderia ser mais rapido, Visto que preenchi antecipadamnete via site e ja sou cliente! Demaid tudo ok! Cama confortavel, chiveiro bom, cafe da msnha e jantar de boa qualidade com opcoes pra todos gostos ##### Vivian Stayed 1 night in Oct 2025 ### 6/10 Okay #### Maria da Graça Oct 10, 2025 #### Chave errada Quando me deram a chave fui entrar no apto e estava ocupado Tive que descer com malas para trocar a chave Depois já no outro tentaram entrar só não conseguiram porque notei uma corrente ##### Maria da Graça Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jessie Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sim ##### Jessie Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Abner Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Praticamente tudo impecável, apenas a academia que não é boa. ##### Abner Stayed 1 night in Oct 2025 ### 8/10 Good #### Alexandre Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto limpo, academia atende a expectativa. ##### Alexandre Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Vacation Homes Niagara Falls](https://www.expedia.ca/Niagara-Falls-Private-Vacation-Homes.d6023515-aaPrivateVacationHomes.Travel-Guide-Accommodation) > > [Houseboats Indian River Estates](https://www.expedia.ca/Indian-River-Estates-Houseboats.d553248635975846825-aaHouseboats.Travel-Guide-Accommodation) > > [All Inclusive Resorts and Hotels in San Andrés](https://www.expedia.ca/San-Andres-Hotels-All-Inclusive-Hotel.0-0-d6024028-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Harthill](https://www.expedia.ca/Harthill-Shotts-Hotels.0-n3000011213-0.Travel-Guide-Filter-Hotels) > > [Secrets Bahia Mita Surf & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Secrets-Bahia-Mita-Surf-Spa.h63854757.Hotel-Information) > > [Comfort Suites Benbrook - Fort Worth Southwest](https://www.expedia.ca/Fort-Worth-Hotels-Comfort-Suites.h2184188.Hotel-Information) > > [ Hotel Tetora Kyoto Station](https://www.expedia.ca/Kyoto-Hotels-Hotel-Tetora-Kyoto-Station.h38224035.Hotel-Information) > > [Hotels in Siguatepeque](https://www.expedia.ca/Siguatepeque-Hotels.d6219353.Travel-Guide-Hotels) > > [Shopping Hotels in Roslyn](https://www.expedia.ca/Roslyn-Hotels-Shopping-Hotel.0-0-d10019-tShoppingHotel.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Castleknock](https://www.expedia.ca/Castleknock-Hotels-Cheap-Hotels.0-0-d179046-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Enjoy Beachfront Living With family! ](https://www.expedia.ca/Milwaukee-Hotels-Enjoy-Beachfront-Living-With-Family.h34081188.Hotel-Information) > > [GRAND LUXXE ONE BEDROOM SUITE](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Luxxe-ONE-Bedroom-Suite.h34577704.Hotel-Information) > > [Locanda San Tomaso](https://www.expedia.ca/Pietra-Ligure-Hotels-Locanda-San-Tomaso.h34319352.Hotel-Information) > > [Apartments Oromocto](https://www.expedia.ca/Oromocto-Apartments.d181818-aaApartments.Travel-Guide-Accommodation) ### Flights > [Flights from Goffs (YHZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yhz/yyc/halifax-to-calgary) > > [Flights from Mississauga (YYZ) to Punta Cana (PUJ)](https://www.expedia.ca/lp/flights/yyz/puj/toronto-to-punta-cana) > > [Flights from Detroit (DTW) to Beijing (PEK)](https://www.expedia.ca/lp/flights/dtw/pek/detroit-to-beijing) > > [Flights from Hounslow (LHR) to Hamburg (HAM)](https://www.expedia.ca/lp/flights/lhr/ham/london-to-hamburg) > > [Flights from Fiumicino (FCO) to Nairobi (NBO)](https://www.expedia.ca/lp/flights/fco/nbo/rome-to-nairobi) > > [Flights from Tampa (TPA) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/tpa/yeg/tampa-to-edmonton) > > [Flights from Ho Chi Minh City (SGN) to Treviso (TSF)](https://www.expedia.ca/lp/flights/sgn/tsf/ho-chi-minh-city-to-treviso) ### Cars > [Car rentals near Curaçao Sea Aquarium](https://www.expedia.ca/Car-Rentals-In-Curacao-Sea-Aquarium.d6079603.Car-Rental-Guide) ### Packages > [Piscine Vacations](https://www.expedia.ca/Piscine.d6338985.Destination-Travel-Guides) ### General > [Visit Memmingen](https://www.expedia.ca/Memmingen.dx6049321)