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Hospitality Inn – Avis

3.5 out of 5
Hospitality Inn
3835 Redford Street, Port Alberni, BC

Avis

7,4

Bien

Note de 10 – Excellent, d’après 256 avis sur 1003." "
Note de 8 – Bien, d’après 369 avis sur 1003." "
Note de 6 – Acceptable, d’après 193 avis sur 1003." "
Note de 4 – Médiocre, d’après 124 avis sur 1003." "
Note de 2 – Terrible, d’après 61 avis sur 1003." "

7,6/10

Propreté

8,0/10

Service et personnel

6,4/10

Commodités

7,0/10

État et installations de l’hébergement

6,8/10

Écoresponsabilité

Avis

6/10 – Acceptable

katherine

Séjour de 2 nuits en août 2023

8/10 – Bien

DANIELE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bien
Séjour de 2 nuits en juillet 2023

8/10 – Bien

Andre

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2022
GM a répondu le 20 sept. 2022
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future

8/10 – Bien

Serge

Voyage en groupe
Points forts : Propreté, service et personnel
La chambre est impeccable, propreté et confort. Désolé que la piscine, le restaurant, le bar soient fermés, j’aurais donné presque qu’une note parfaite 😀
Séjour de 1 nuit en juillet 2022
GM a répondu le 25 juill. 2022
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future.

8/10 – Bien

Patrick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2022

8/10 – Bien

Samuel

Séjour de 1 nuit en mai 2022
Mehul Patel a répondu le 12 mai 2022
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future.

8/10 – Bien

sylvette

Points forts : Service et personnel
Disponibilité
Séjour de 1 nuit en octobre 2021
Mehul Patel a répondu le 13 oct. 2021
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future.

6/10 – Acceptable

guylaine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Piscine intérieure fermée…soit disant à cause de la COVID, mais au Québec dans les hôtels elles sont ouvertes. Aucun resto, aucun accès à une déjeuner. On ne peut pas tout mettre sur le dos de la COVID, ou bien on baisse ses prix s’il n’y a aucun service sur place.cet hôtel est mal insonorisé, on entend les locuteurs à côté et au dessus…
Séjour de 1 nuit en septembre 2021
Mehul Patel a répondu le 30 sept. 2021
Dear Guest, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. We have to close the Swimming pool, Hot tube, fitness room and buffet breakfast due to Covid-19 pandemic also shortage of staff, We are open for essential accommodation need for our guests. Based on that we have reduced our prices. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel.

10/10 – Excellent

Jessica

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel très bien. Chambre propre, lit confortable. Par contre c’était très bruyant, on entendait énormément les gens passer dans les couloirs car très peu isolé. A part ça, c’était très bien comme séjour.
Séjour de 2 nuits en septembre 2021
Mehul Patel a répondu le 9 sept. 2021
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future

6/10 – Acceptable

Melanie

Points forts : Service et personnel
Moyen
Nous avons réservé cet hôtel pour la piscine et elle était fermée. L’air climatisé est très bruyant, nous empêchant de bien dormir.
Séjour de 2 nuits en août 2021
Mehul Patel a répondu le 13 août 2021
Dear Guest, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. We have to close the Swimming pool, Hot tube, fitness room and buffet breakfast due to Covid-19 pandemic also shortage of staff, We are open for essential accommodation need for our guests. Based on that we have reduced our prices. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel

6/10 – Acceptable

Michèle

Voyage en famille
Points faibles : Propreté
Très ordinaire
Chambre désuète et pas très propre… Lit confortable. Très décevant pour le prix… Aurait un grand besoin de rénovation.
Séjour de 1 nuit en août 2021
Mehul Patel a répondu le 13 août 2021
Dear Guest, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. We have to close the Swimming pool, Hot tube, fitness room and buffet breakfast due to Covid-19 pandemic also shortage of staff, We are open for essential accommodation need for our guests. Based on that we have reduced our prices. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel

4/10 – Médiocre

Suzy

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel à éviter
Commis à la réception lors de notre arrivée était un employé du liquor store voisin de l'hôtel, il nous a demandé de revenir vers 3h30.... pas de piscine, de spa, de restaurant et de bar. Fourmis dans la chambre. Câble tv non-fonctionnel. En gros, hôtel à l'abandon et non-accueillant!!!
Séjour de 1 nuit en août 2021
Mehul Patel a répondu le 9 août 2021
Dear Guest, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. We have to close the Swimming pool, Hot tube, fitness room and buffet breakfast due to Covid-19 pandemic also shortage of staff, We are open for essential accommodation need for our guests. Based on that we have reduced our prices. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel

8/10 – Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, état et installations de l’hébergement
odeur salle de bain
Séjour de 1 nuit en juillet 2021
Mehul Patel a répondu le 14 juill. 2021
Dear Guest, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. We have to close the Swimming pool, Hot tube, fitness room and buffet breakfast due to Covid-19 pandemic also shortage of staff, We are open for essential accommodation need for our guests. Based on that we have reduced our prices. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel.

8/10 – Bien

Benoit

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2021
Mehul Patel a répondu le 13 juill. 2021
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The bed are so comfy and the staff was nice to us. The room is quiet and nobody have disturb us.
Séjour de 1 nuit en octobre 2020
Mehul Patel a répondu le 13 oct. 2020
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future

8/10 – Bien

Melanie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2020
Mehul Patel a répondu le 18 sept. 2020
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated it will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future

4/10 – Médiocre

Voyageur vérifié

Séjour de 1 nuit en juillet 2020
Mehul Patel a répondu le 6 août 2020
Dear Guest, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. We have to close the Swimming pool, Hot tube, fitness room and buffet breakfast due to Covid-19 pandemic also shortage of staff, We are open for essential accommodation need for our guests. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel.

8/10 – Bien

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lit comfortable et matelas neuf. Un peu bruyant dans le corridor. L'établissement accepte les chiens et il est arrivé d'en entre un aboyer pendant plusieurs minutes. Sinon le personnel est accueillant et propre malgré la qualité des matériaux pour la constrution de l'hotel. Le spa et la piscine était toujours ouvertes à cette période de l'année. L'endroit est central dans la ville et les dejeuners étsient inclus.
Séjour de 1 nuit en octobre 2019
Mehul Patel a répondu le 31 oct. 2019
Dear Guest, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated.Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future.

8/10 – Bien

Noëlla

Séjour de 2 nuits en octobre 2019

10/10 – Excellent

Marjolaine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2019
Mehul Patel a répondu le 18 juill. 2019
Dear Majolaine, Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated. It will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are going to share your feedback with our team members and it give us motivation to work even harder. We look forward to welcoming you back to The Hospitality Inn Port Alberni Hotel in the near future.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait pour une étape entre victoria et tofino
Hôtel très confortable Petit déjeuner copieux Manque de restaurant à proximité pour dîner
Séjour de 2 nuits en juin 2019
Mehul Patel a répondu le 8 juill. 2019
Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated.Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We look forward to welcoming you back to the hotel in the near future.

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le jeune homme à l’accueil et la rapidité à laquelle ils ont répondu à mon message
Séjour de 1 nuit en juin 2019
Mehul a répondu le 8 juill. 2019
Thank you for taking the time to review your stay. Your great feedback is sincerely appreciated.Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We look forward to welcoming you back to the hotel in the near future.

6/10 – Acceptable

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Odeur dans la chambre, trop parfumée. Chaleur intense dans la chambre. Climatisation très bruyante
Séjour de 1 nuit en mai 2019
Management Team a répondu le 31 mai 2019
Dear Guest, Thank you for the time you took to share this kind feedback. It is our aim to offer our guests an entirely satisfactory service and deliver superior experience. I am incredibly disappointed to hear that we did not meet your expectations during your recent visit.By telling us what you appreciate about your stay and how we can improve, you are helping us to deliver the high standard of hospitality for you and other guests in the future. Your experience at Hospitality Inn Port Alberni is definitely not reflective of the feedback we normally receive, therefore I hope you can give us another opportunity to welcome you back to the hotel.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Jacuzzi très bien en hiver ainsi que l’omelette faite maison. Nous regrettons qu’il n’y ait pas de couvertures extra dans la chambre et pas non plus à l’accueil. Très bon chauffage mais nous aimons avoir plus de couvertures.
Séjour de 1 nuit en février 2019

8/10 – Bien

FLORENCE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
bon rapport qualité prix
impossible de trouver un hôtel plus près de pacific riff mais finalement cet hôtel a été un bon compromis. Bon rapport qualité prix
Séjour de 2 nuits en août 2018

8/10 – Bien

Isabelle, Lyon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
TRES BIEN
Hôtel très agréable personnel serviable petit déjeuner copieux
Séjour de 1 nuit en juillet 2018

8/10 – Bien

richard

Points forts : Propreté
Probablement de nouveaux propriétaires car rien ne marchait. Air conditionné pas terrible, pas de glace dans les machines et pas de déjeuner inclus comme annoncer. Il fallait aller en ville pour le déjeuner et c'était une moitié de déjeuner.
Séjour de 1 nuit en mai 2018

8/10 – Bien

Rose

Voyage de couple
Staff very friendly. Room and hotel very clean. There is no restaurant and the pool was being cleaned. Not the best area.
Séjour de 3 nuits en mai 2024

4/10 – Médiocre

Neal

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
Building has not been updated since the 80s. Toilet rocky. Pool not painted and looks dreadful
Séjour de 2 nuits en mai 2024

8/10 – Bien

C

Points forts : Propreté
Séjour de 1 nuit en février 2024

8/10 – Bien

Jason

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good ;)
Séjour de 2 nuits en mai 2024

8/10 – Bien

Ginalyn, North Vancouver

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They didn’t let us check in til 3pm, which is ok. Used their public washroom which according to my daughter is so clean. We checked in at around 4pm and it was easy and fast. Room was clean and smells nice, beddings were great, we slept well and good. Washroom was clean and had shampoo and conditioner and lotion but not enough for 4 people who stayed for 2 nights and 3 days. Hot tub and pool. Everything is good tho the property is quite old. Rating the whole experience 7/10.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Milton

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Location is Convenient
Séjour de 1 nuit en mai 2024

8/10 – Bien

Gregory, Swift Current

Voyage de couple
Points forts : Service et personnel
Very handy to the activities we were involved in. The floor hadn't been vacuumed or swept very well. We were there for two nights and were quite happy with our accommodations. Missed the decaf coffee in the check in area provided by most of the hotels we stay in.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Natalie

Séjour de 1 nuit en avril 2024

2/10 – Terrible

Bradley

Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Janice

Points faibles : Service et personnel, état et installations de l’hébergement
Check in was 40 minutes. Pool is unusable. Green and filthy
Séjour de 1 nuit en avril 2024
Front Desk a répondu le 30 avr. 2024
Good afternoon Janice, I am sorry to hear that your check in process was so long. Should definately not take any longer than 5 minutes per guest. I will inform management about the your review and experience. We did just have a very busy weekend, with lot of kids in and out of the pool quite often,, though the cleanliness should be kept up and will inform management about the concerns regarding the pool as well. We appreciate and take every review serious as our guests perspective is a priority. Front Desk

8/10 – Bien

Richard

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel
The hotel was easy to find
Séjour de 1 nuit en avril 2024

10/10 – Excellent

ROBIN

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
close to everything
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Barbara

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Choice of hotels in that area are limited. This looked pretty good and I was right. Rooms were very clean and nice. We got a room on the back side away from the parking lot so it was quiet. The pool was too cool for me to use and we didn’t try the hot tub.
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Markus

Séjour de 2 nuits en avril 2024

6/10 – Acceptable

Ken

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
One reason we booked here was for the breakfast buffet. At check in we learned they haven’t had a breakfast buffet for many months.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Shaun

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very easy to find and register.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Dan

Points forts : Propreté, service et personnel et commodités.
The staff are absolutely fantastic. Front desk clerk was helpful and professional and made our stay much better! Inside has been renovated but the outside is starting to show its age.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Shanon

Séjour de 2 nuits en mars 2024

10/10 – Excellent

David, Wainwright

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The restaurant was closed but our stay was made terrific by the incredible staff and housekeeping. Second time we stayed there. Definitely going back the next time we're in Port.
Séjour de 6 nuits en mars 2024

10/10 – Excellent

Sumiya Hossain

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Receptionist from the night team was amazing, she is friendly and helpful
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Jackie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Brandi

Voyage en famille avec de jeunes enfants
Points forts : Propreté
Points faibles : Service et personnel
The hotel was clean and comfortable the kids enjoyed the pool. We were in town for a hockey tournament, and we understand that can be hectic. However the front desk staff wasn’t very flexible or accommodating. And we were denied a late checkout even though we could see online many rooms were available for incoming guests.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Alysia

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel
The daytime front desk person was not helpful at all. I would not stay here again.
Séjour de 2 nuits en mars 2024