[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Golden Tulip Pontianak Travelers refresh in the indoor pool after exploring the city, then savor international cuisine at night - a perfect balance of day and night. ![Indoor pool](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/6a03d748.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/3105e2d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/a2d2f028.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/3bf5b11c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/71733f94.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Golden Tulip Pontianak provides a peaceful escape in the city's business district. Guests can enjoy cocktails at the poolside bar or book massage and facial treatments at the Dedari Spa for complete relaxation after a busy day. 8.0 Very good ## Popular amenities - Pool - Bar - Spa - Gym - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9585539&PinnedHotelID=9585539&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/d1176f58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/3ce06262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/cfc16acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Queen Room - Sleeps 2 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/ab985864.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Sleeps 2 ![Deluxe Double Room](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/fa43d45d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning LCD TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Coffee/tea maker Electric kettle - 269 sq ft - City view - Sleeps 2 - 1 Double Bed ![Deluxe Twin Room](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/094e32fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning LCD TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Electric kettle Free bottled water - 269 sq ft - City view - Sleeps 2 - 2 Twin Beds OR 1 Twin Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/b154c532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Electric kettle Free bottled water - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/b523284e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Air conditioning LCD TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Electric kettle Free bottled water - 258 sq ft - City view - Sleeps 2 - 1 Twin Bed ![Executive Double Room](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/57030330.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room ### Highlights Separate sitting area Air conditioning LCD TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Free bottled water - 291 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Executive Twin Room](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/1485f1a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room ### Highlights Separate sitting area Air conditioning LCD TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Free bottled water - 291 sq ft - City view - Sleeps 2 - 1 Twin Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/b154c532.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (Room Only) 10.0 Exceptional 1 review ### Highlights Air conditioning LCD TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Electric kettle Free bottled water - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/b523284e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room (Room Only) 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Blackout drapes/curtains Private bathroom Hair dryer Coffee/tea maker Electric kettle Free bottled water - 258 sq ft - City view - Sleeps 2 - 1 Twin Bed ![Bathroom](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/d826a530.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ![In-room safe, desk, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/10000000/9590000/9585600/9585539/92310340.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior King Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPontianak-Hotels-Golden-Tulip-Pontianak.h9585539.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPontianak-Hotels-Golden-Tulip-Pontianak.h9585539.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.03130%2C109.33515&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MF-x7ukn0vuvgwGTzhbqPp0qqw8=) Jalan Teuku Umar No. 39 West, Kel.Darat Sekip, Pontianak, West Kalimantan, 78117 #### What's nearby - Gajah Mada Shopping Complex - 13 min walk - 1.1 km - Vihara Bodhisatva Karaniya Metta - 15 min walk - 1.3 km - Museum Provinsi Kalimantan Barat - 4 min drive - 4.0 km - Ayani Mega Mall - 4 min drive - 4.4 km - Danau Sentarum National Park - 7 min drive - 4.4 km #### Getting around - Pontianak (PNK-Supadio) - 16 min drive #### Restaurants - ‪Sidedoors Coffee & Cakery - ‬2 min walk - ‪Starbucks - ‬2 min walk - ‪Restoran Pondok 18 - ‬3 min walk - ‪Warung Sate "Pak Ali", Pasar Mawar - ‬2 min walk - ‪Nasi Bakar Iga - Bale - ‬2 min walk ## About this property ### Golden Tulip Pontianak Upscale hotel in the business district A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Golden Tulip Pontianak. Treat yourself to a facial, a massage, or a body scrub at Dedari, the onsite spa. The on-site international cuisine restaurant, Branche, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An indoor pool and a children's pool - Free self parking and valet parking - Express check-out, meeting rooms, and free newspapers - Barbecue grills, a front-desk safe, and a porter/bellhop Room features All 183 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - 40-inch LCD TVs with cable channels - Electric kettles, daily housekeeping, and desks ## Similar properties ![Junior Suite](https://images.trvl-media.com/lodging/5000000/4250000/4245700/4245682/3ed620d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Pontianak Hotel & Convention Center Pontianak - Pool - Spa - Kids pool - Parking included 7.6 Good 96 reviews CA $43 CA $53 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=4245682&PinnedHotelID=4245682&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2920000/2911200/2911135/630a2afd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Pontianak City Center Pontianak - Pool - Hot tub - Kids pool - Parking included 7.8 Good 111 reviews CA $45 CA $55 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=2911135&PinnedHotelID=2911135&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/30000000/29350000/29347100/29347015/1325ded5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Pontianak City Center Pontianak - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 46 reviews CA $35 CA $43 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=29347015&PinnedHotelID=29347015&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/12000000/11760000/11756500/11756421/4384b05f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HARRIS Hotel Pontianak Pontianak - Pool - Spa - Kids pool - Parking included 7.2 Good 14 reviews CA $42 CA $50 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=11756421&PinnedHotelID=11756421&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/19000000/18530000/18524700/18524695/02cbb61c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Neo Gajah Mada Pontianak by ASTON Pontianak - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 39 reviews CA $33 CA $41 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=18524695&PinnedHotelID=18524695&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7260000/7250900/7250896/0d54be76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Transera Hotel Pontianak Pontianak - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 28 reviews CA $17 CA $22 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=7250896&PinnedHotelID=7250896&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/116000000/115930000/115928700/115928688/c204d4ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Omber Inn Pontianak - Parking included - Free WiFi - Housekeeping CA $20 CA $24 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=115928688&PinnedHotelID=115928688&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/40000000/39690000/39684300/39684280/1239b686.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orchardz Hotel Gajahmada Pontianak Pontianak - Spa - Parking included - Free WiFi - Restaurant 6.0 2 reviews CA $44 CA $54 total includes taxes & fees Oct 4 - Oct 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=39684280&PinnedHotelID=39684280&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/14000000/13500000/13492700/13492687/c44056d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Harmony In Pontianak Pontianak - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 6 reviews CA $23 CA $29 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=13492687&PinnedHotelID=13492687&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/62000000/61510000/61504900/61504814/9ce46359.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maestro Hotel Pontianak Pontianak - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=61504814&PinnedHotelID=61504814&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site - Limited onsite parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Branche - Copacabana ### Things to do - Children's pool - Full-service spa - Gym - Indoor pool - Library ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 6,394 square feet of conference space - Business center - Meeting rooms ### Outdoors - Barbecue grill - Terrace ### Full-service spa - Body scrubs - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 1 building - 11 floors - Ballroom - Banquet hall - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Golden Tulip Pontianak Hotel Golden Tulip Pontianak Golden Tulip Pontianak Hotel Golden Tulip Pontianak Pontianak Golden Tulip Pontianak Hotel Pontianak ## Frequently asked questions ### Does Golden Tulip Pontianak have a pool? > Yes, this property has an indoor pool and a children's pool. ### How much does it cost to stay at Golden Tulip Pontianak? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Golden Tulip Pontianak on Oct 5, 2025 start from CA $50.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Pontianak-Hotels-Golden-Tulip-Pontianak.h9585539.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Golden Tulip Pontianak pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Golden Tulip Pontianak? > Self parking and valet parking are free at this property. ### What time is check-in at Golden Tulip Pontianak? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Golden Tulip Pontianak? > Check-out is at noon. ### Where is Golden Tulip Pontianak located? > Located in the heart of Pontianak, this spa hotel is within 1 mi (2 km) of Gajah Mada Shopping Complex, Vihara Bodhisatva Karaniya Metta, and Kapuas Indah Building. Alun Alun Kapuas and Taman Alun Kapuas are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Golden Tulip Pontianak Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 4.6 Location ### 7.4 Staff & service ### 8.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 17 8 - Good 8 6 - Okay 4 4 - Poor 3 2 - Terrible 3 ### 10/10 Excellent #### Jeremy Sep 4, 2024 Liked: Amenities Great hotel with love music, a simple gym and AMAZING food! ##### Jeremy Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Dec 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Pleasant stay and great variety of food during breakfast.. ##### Verified traveller Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### Not Provided Mar 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value, good location. Stayed for four nights. Very friendly staff. Breakfast included. ##### Not Provided ### 10/10 Excellent #### Nur Sep 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was always amazing stay at Golden Tulip. The room and amenities was amazing. Cleanliness also on top!. ##### Nur Stayed 3 nights in Sep 2021 ### 6/10 Okay #### andi Jan 6, 2016 Liked: Cleanliness, property conditions & facilities #### Good Noisy neighbourhood.. breakfast is good ##### andi ### 8/10 Good #### Satish Feb 2, 2017 Liked: Cleanliness, staff & service, room comfort #### Very Comfortable The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy Other than that it was a nice hotel ##### Satish ### 8/10 Good #### Miguel Feb 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice hotel, awful place Nice modern hotel in an area of terrible traffic, almost impossible to cross the road. The pavements are in very bad condition, and next to canals (open sewers) that stink. We could not walk anywhere. ##### Miguel Stayed 1 night in Feb 2019 ### 4/10 Poor #### Verified traveller May 16, 2016 Disliked: Cleanliness, staff & service #### 4 star minus the staff was kind of funny, but not necessarily friendly ##### Verified traveller ### 2/10 Terrible #### Verified traveller May 26, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### QUALITY OF ONE STAR HOSTEL DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET. ##### Verified traveller ### 4/10 Poor #### Verified traveller May 16, 2016 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service #### so so the staff is particularly unfriendly ##### Verified traveller ### 8/10 Good #### Alfred Mar 20, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Good hotel but very annoying laundry service Overall this hotel is Ok. It’s their laundry service was failed me. I think their way of work and coordination was really really bad. ##### Alfred Stayed 1 night in Mar 2022 ### 8/10 Good #### Steven Apr 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room. ##### Steven Stayed 5 nights in Mar 2022 ### 2/10 Terrible #### Verified traveller May 11, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### poor housekeeping poor houskeeping ##### Verified traveller ### 2/10 Terrible #### Verified traveller May 29, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### no room service, staff doesn't speak English etc. the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media. ##### Verified traveller ### 6/10 Okay #### Ian May 17, 2016 #### Well done Bella! First of all, I would like to thank all the staff from Golden Tulip Pontianak! I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups. Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare. Her name is Bella! I would have given a lower rating if not for for Bella's warm and thoughtful hospitality. It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place. I am not going to repeat what the guests here on TripAdvisor have already written about the facilities. Will I return to stay here should I visit Pontianak again? A definite yes! Thank you once again to Golden Tulip Pontianak especially to Bella! ##### Ian ### 10/10 Excellent #### John Oct 26, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again. ##### John Stayed 2 nights in Oct 2022 ### 8/10 Good #### naoko Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋は広くは無かったが、清潔感がありました。 部屋からの夕日は美し過ぎて、街の眺めも良かったです。 朝食はとても美味しく、デザートもどれも全て美味しかったです。 夜は近くのレストランで食事し、戻ってきてラウンジでお酒を飲みました。 近隣にローカルレストランが沢山あるので良かったし、ホテルではお酒も飲めて良かったです。 また、スタッフの方々皆さん親切にしてくれて、滞在中気分よく過ごす事ができました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/41e154cf-b0c2-4dea-948a-ca6bdf81a59e-1758994194126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a07010c5-9dd6-4280-a1b5-8c23ce339c5f-1758994194052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9460e48-4137-40b4-bb79-b7eecb531c93-1758994225491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3e170d22-e4ff-4fd9-b0a5-63484fe5d6e9-1758994224864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### naoko Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Willem Jun 1, 2025 Liked: Cleanliness, property conditions & facilities Goed hotel leuke plek overal dichtbij ##### Willem Stayed 9 nights in May 2025 ### 10/10 Excellent #### Willem Feb 26, 2025 ##### Willem Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Willem Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mooi hotel alles goed geregeld ontbijt is oké ligging goed en nette kamers ##### Willem Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Willem Feb 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mooi hotel misschien wel beste van pontinac ##### Willem Stayed 3 nights in Feb 2025 ### 8/10 Good #### Ong Jan 15, 2025 ##### Ong Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Willem Dec 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Mooi 4 sterren hotel kamers netjes en ontbijt is ook top ##### Willem Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Mauro Dec 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Mauro Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Ong Nov 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ong Stayed 1 night in Nov 2024