Title: Whales Bay Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Whales Bay Hotel Family-friendly aparthotel with a full-service spa, in the vicinity of Batalha Golf Course ## Photo gallery for Whales Bay Hotel ![Terrace/patio - Whales Bay Hotel (Ponta Delgada)](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/34033de2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Whales Bay Hotel (Ponta Delgada)](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/02f59bcf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Whales Bay Hotel (Ponta Delgada)](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/d8e93ad3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms (4 Adults + 2 Children) - Whales Bay Hotel (Ponta Delgada)](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/4ae5b451.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom (2 Adults + 2 Children) - Whales Bay Hotel (Ponta Delgada)](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/9fae9ee1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Whales Bay Hotel offers an upscale, family-friendly atmosphere. Guests can relax on sun loungers by the seasonal pool or book a massage at the Wet Zone spa. The aparthotel provides free in-room WiFi and on-site shopping, balancing relaxation and entertainment perfectly. ## Reviews 9.6 Exceptional ## Popular amenities - Hot tub - Kitchen - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 3 - Feb. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16192279&PinnedHotelID=16192279&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 3 of 3 rooms ### View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children) ![Apartment, 1 Bedroom (2 Adults + 2 Children)](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/9fae9ee1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 Adults + 2 Children) ### Highlights Lanai Separate sitting area Soundproofed Individually furnished Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - Garden view - 678 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children) ![Apartment, 2 Bedrooms (4 Adults + 2 Children) | Extra beds](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/7712f0c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (4 Adults + 2 Children) ### Highlights Lanai Separate sitting area Soundproofed Individually furnished Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - Garden view - 861 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed ### View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children) ![Penthouse, 2 Bedrooms (4 Adults + 2 Children)](https://images.trvl-media.com/lodging/17000000/16200000/16192300/16192279/f2380d4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse, 2 Bedrooms (4 Adults + 2 Children) ### Highlights Lanai Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Free cribs/infant beds Kitchen - Sea view - 1604 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPonta-Delgada-Hotels-Whales-Bay-Hotel.h16192279.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPonta-Delgada-Hotels-Whales-Bay-Hotel.h16192279.Hotel-Information) ## About the area Located in Ponta Delgada, Whales Bay Hotel is by the sea. Ponta Delgada City Gates and Vista do Rei Viewpoint are notable landmarks, and the area's natural beauty can be seen at Praia do Populo and Lagoa das Sete Cidade. Traveling with kids? Don't miss Antonio Borges Garden. [Visit our Ponta Delgada travel guide](https://www.expedia.ca/Ponta-Delgada.dx2755) [View more Aparthotels in Ponta Delgada](https://www.expedia.ca/Ponta-Delgada-Apart-Hotels.d2755-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.83209%2C-25.66336&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=shoj6TkAOT2HqCFIe0rnuw--n0I=) Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520 ### What's nearby - ![Day image of the arches of the city gates in Ponta Delgada-sao miguel-açores](https://images.trvl-media.com/place/6189652/bc9e59cb-018c-4d40-a017-353c5c7fcbe8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponta Delgada City Gates 16 min drive \- 12.3 km - ![Aerial view Povoacao townscape, Azores](https://images.trvl-media.com/place/6118672/0c2fd56e-19b8-4f8c-8a5a-8a145fc49548.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ponta Delgada Harbour 16 min drive \- 13.0 km - ![One of the must-see places in Azores Sao Miguel twin lakes Sete Citades. Amazing view!](https://images.trvl-media.com/place/3000020953/cca480f7-2b3f-487f-aa82-58dd052c59d8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lagoa das Sete Cidade 32 min drive \- 20.3 km - São Vicente Ferreira Natural Pools 10 min walk \- 0.9 km - Antonio Borges Garden 14 min drive \- 11.5 km ### Getting around - Joao Paulo II Airport (PDL) 18 min drive ### Restaurants - Burger King 15 min drive - Restaurante da Associação Agricola de São Miguel 12 min drive - McDonald's 15 min drive - 4 Platanos 9 min drive - Hotel Delta Azores by Marriott 15 min drive ## About this property ### Whales Bay Hotel Family-friendly aparthotel with a full-service spa, in the vicinity of Batalha Golf Course Along with a full-service spa, this aparthotel has a health club and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a sofa bed and a sitting area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Limited housekeeping is available. Whales Bay Hotel offers 15 air-conditioned accommodations with espresso makers and safes. Rooms open to lanais. These individually furnished accommodations have separate sitting areas and include double sofa beds. LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Ponta Delgada aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on a limited basis. Recreational amenities at the aparthotel include a health club, a steam room, and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a hot tub. The spa is open daily. ## Property amenities ### Beach - Beach towels ### Pool/Spa - Couples treatment rooms - Full-service spa - Hot tub - Massage - Pool loungers - Seasonal outdoor pool - Steam room - Treatment room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Family friendly - Children's games - Free crib - Playground ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Freezer - Full-sized refrigerator/freezer - Microwave - Mixer - Stovetop - Toaster - Toaster oven ### Dining - Champagne service ### Bedrooms - Bedsheets provided - Double sofa bed ### Bathroom - Bathrobes - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Shower/bathtub combination - Slippers - Towels provided ### Living spaces - Separate sitting area ### Entertainment - LED TV with cable channels - TV in common areas ### Outdoor areas - Garden - Lanai - Terrace ### Laundry - Laundry facilities ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Hand-held showerhead - Handrails in hallways - Handrails in stairways - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Designated smoking areas ### Services and conveniences - Blackout drapes - Concierge services - Grocery/convenience store - Guidebooks - Limited housekeeping - Limited-hour front desk - Luggage storage - Mobile key entry - Multilingual staff - Phone - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Near the boardwalk/promenade - Near the sea ### Things to do - Arcade/game room - Bicycle rentals - Gym - Health club - Mini golf - Shopping - Outdoor pool (guest access) nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 1 building - 15 units - 3 floors - Bicycle rentals - Garden - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 11:00 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday: - Public bath - Sauna - Hot tub ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention The seasonal pool will be open from May 01 to October 31 Pool access available from 9:00 AM to 10:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Whales Bay Hotel Ponta Delgada Whales Bay Ponta Delgada Whales Bay Hotel Aparthotel Whales Bay Hotel Ponta Delgada Whales Bay Hotel Aparthotel Ponta Delgada ## Frequently asked questions ### Does Whales Bay Hotel have a pool? ### Is Whales Bay Hotel pet-friendly? ### How much is parking? ### What time is check-in at Whales Bay Hotel? ### What time is check-out at Whales Bay Hotel? ### Where is Whales Bay Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Whales Bay Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 94 8 - Good 15 6 - Okay 3 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Bernard Sep 22, 2025 Liked: Cleanliness, room comfort, communication #### Pleasant stay Good facilities incl a heated pool. ##### Bernard Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jeffry Sep 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication we really love the place- love the tranquility and scenery ##### Jeffry Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Mark Sep 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The Whales Bay hotel is highly recommended. The place was very nice and clean. We enjoyed swimming in the pool and even got into the jacuzzi for a few minutes. The location is nice also as it is out in a quieter area but still only about 25 minutes t Ponta Delgada. The only thing missing was a nice breakfast. ##### Mark Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ANTHONY Oct 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Our stay at Whales Bay Hotel was quite wonderful. We loved every aspect of it. The appartments and the common areas are all kept spotlessly clean. The reception staff were really heplful and knowledgeable about the islands. The hot tub and the steam/sauna was a highlight of our day. There is nothing about the accomodation we did not like. We will very probably book again next year. ##### ANTHONY Stayed 14 nights in Oct 2025 ### 10/10 Excellent #### Kay May 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved our stay there. So quiet and clean. The staff was so friendly. Would recommend this to anyone! ##### Kay Stayed 3 nights in May 2025 ### 10/10 Excellent #### Anabela Anhanha Jul 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Stay in the hotel for two weeks and enjoy every single moment. Nice place very clean. Staff Very polite, courteous, and professional. definitely it’s a place to go back. Enjoy the pool. ##### Anabela Anhanha Stayed 17 nights in Jul 2025 ### 10/10 Excellent #### Rime Jun 10, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful & affordable hotel, nice staff, very clean and calm environment ##### Rime Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Alireza Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities We chose this hotel/apartment because it has a fully stocked kitchen, beautiful location near the ocean, free parking, pleasant, and courteous staff and away from the hustle and bustle of downtown and only 10–15 minutes car ride away. there is a supermarket about five minutes drive and a few bars and restaurants around. and on top of it, the daily price is reasonable. ##### Alireza Stayed 14 nights in May 2025 ### 10/10 Excellent #### Laura Jul 14, 2024 #### What an amazing Hotel From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do. ![](https://a.travel-assets.com/ugc/hotel-reviews/10B4D91DFF7B9D71CE912C02CF98D4457A60104C1720978865480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CA325F894E690A54593B2471B14B6B8B185603011720978864375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/77B59EA87CCF6F87E47C4EFB6BB97BA563ECB5571720978865322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jaclyn Apr 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We were thrilled with this property for a family of four. The views from the penthouse apartment were incredible. Lots of space, super clean and anything you could need was in the apartment. You need a rental car for this area but it was so peaceful and scenic. Incredible walking trails right outside the complex. We enjoyed the spa amenities and pool every night! I would highly recommend Whales Bay! ##### Jaclyn Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Chad Aug 15, 2024 Liked: Cleanliness, property conditions & facilities, communication Lovely pool and nice apartment suite ##### Chad Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Ana C Jul 21, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it! ##### Ana C Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Vadym Oct 22, 2023 Liked: Cleanliness, room comfort, communication #### Perfect stay The stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need. ##### Vadym Stayed 9 nights in Oct 2023 ### 10/10 Excellent #### Michael Sep 28, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again. ##### Michael Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Janet Sep 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend. ##### Janet Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Matthew Oct 19, 2025 Liked: Cleanliness, property conditions & facilities, communication Spacious, clean, well appointed apartment with a huge balcony. Beds were comfortable and shower was hot with good pressure. Kitchen area was well equipped. Seats at island were too low to be useable. Area in track between 2 glass doors in shower exhibited some black mold. Other than that the apartment was perfect. Could have used some racks for the luggage, but we managed. The wet area of the hotel was very nice. The pool was a great temperature and very clean and refreshing. The sauna and steam worked flawlessly and were spotless. The jacuzzi was disappointing though. Not hot enough and the jets were lackluster with no air blended in. Seemed like it wasn’t functioning properly. Both the gentleman and the young lady manning the front desk were very friendly and helpful. They seemed genuinely glad to have us staying at their beautiful property. The grounds were well maintained and lush. A beautiful resort to spend some time. ![living Room #203](https://a.travel-assets.com/ugc/hotel-reviews/45097ff1-4a07-4f35-9d4f-7ae02f8eabe5-1760891111494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathroom](https://a.travel-assets.com/ugc/hotel-reviews/845a8a8c-55c3-449d-82be-23908a685588-1760891108294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom](https://a.travel-assets.com/ugc/hotel-reviews/6998a27d-d511-4502-969d-b34e1959657c-1760891125307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom](https://a.travel-assets.com/ugc/hotel-reviews/7c21cdf9-8ede-4334-8268-1cd3e8c92d70-1760891132044.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### vahap May 21, 2024 Liked: Cleanliness, property conditions & facilities, communication Clean and quite ##### vahap Stayed 6 nights in May 2024 ### 10/10 Excellent #### Cassandra Sep 8, 2023 Liked: Cleanliness, room comfort, communication #### Lovely honeymoon stay We spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back! ##### Cassandra Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### Douglas Vernon Apr 22, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet. ##### Douglas Vernon Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Pamela Sep 22, 2023 Liked: Cleanliness, room comfort, communication #### Lovely place It was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise. ##### Pamela Stayed 1 night in Sep 2023 ### 4/10 Poor #### Verified traveller Sep 8, 2023 Liked: Cleanliness, communication Disliked: Room comfort Great location nearby the ocean and great natural pool. Excellent Swimming pool in the hotel. Very clean and well equiped appartment. Nice shower. Nice staff. Probably a wonderful place for family with kids but not suited for friends or couple with no kids since walls are paper-thin and bedrooms are on the corridor, stairs and elevator side… 20 meters from the ocean but only a few appartments have an ocean view. ##### Verified traveller Stayed 6 nights in Sep 2023 ### 8/10 Good #### Melissa May 14, 2024 Liked: Cleanliness, property conditions & facilities, communication Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area. Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money. ##### Melissa Stayed 5 nights in May 2024 ### 10/10 Excellent #### Ludgero Aug 24, 2025 Liked: Cleanliness, property conditions & facilities, communication Amazing property with very friendly staff. Perfect for families with young children. ##### Ludgero Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Christopher Sep 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a beautiful experience with a great location ##### Christopher Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Luis Aug 24, 2025 Liked: Cleanliness, room comfort, communication Great stay…quiet. 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