Title: Hotel Novo - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=72290188&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Novo The garden offers a peaceful retreat from everyday life, while practical amenities like express check-in and luggage storage make arrivals stress-free. ## Photo gallery for Hotel Novo ![Exterior - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/cc73dce3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Basic Triple Room - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/b85df3de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Double Room - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/70a9d12e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/8e49d84d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Towels - Hotel Novo (Ponferrada)](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/7ee36ac0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Novo offers a quiet setting for travelers to unwind in the peaceful garden. Enjoy express check-in, luggage storage, and helpful concierge services. Guests value the free self-parking and WiFi access in all rooms. ## Reviews 6.2 ## Popular amenities - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=72290188&PinnedHotelID=72290188&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Classic Single Room ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/f1bb1275.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room ### Highlights Air conditioning Heating LCD TV Private bathroom Digital channels Desk - Sleeps 1 - 1 Twin Bed ### View all photos for Basic Double Room ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/7eef441f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Air conditioning Heating LCD TV Private bathroom Digital channels Desk - Sleeps 2 - 1 Queen Bed OR 1 Double Bed ### View all photos for Basic Triple Room ![Basic Triple Room](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/b85df3de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room ### Highlights Air conditioning Heating LCD TV Private bathroom Digital channels Desk - Sleeps 3 - 2 Twin Beds and 1 Double Bed ### View all photos for Basic Quadruple Room ![Basic Quadruple Room](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/282d7b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Quadruple Room ### Highlights Air conditioning Heating LCD TV Private bathroom Digital channels Desk - Sleeps 4 - 2 Large Twin Beds and 1 Double Bed ### View all photos for Basic Double Room ![Basic Double Room](https://images.trvl-media.com/lodging/73000000/72300000/72290200/72290188/70a9d12e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Air conditioning Heating LCD TV Private bathroom Digital channels Desk - Sleeps 2 - 2 Large Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPonferrada-Hotels-Hotel-Novo.h72290188.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPonferrada-Hotels-Hotel-Novo.h72290188.Hotel-Information) ## About the area Ponferrada is home to Hotel Novo. Castillo de los Templarios and Monastery of Saint Mary of Carracedo are local landmarks, and some of the area's attractions include Castro Bergidum and Alameda Garden. [Visit our Ponferrada travel guide](https://www.expedia.ca/Ponferrada.dx5143) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56910%2C-6.60106&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N1weTJZCFQal-olq0HsKs8FME6Q=) N-VI 386, Ponferrada, León, 24490 ### What's nearby - Museo de la Energía \- 3 min drive \- 2.5 km - Castillo de los Templarios \- 6 min drive \- 4.0 km - Plaza del Ayuntamiento \- 6 min drive \- 5.7 km - Las Medulas \- 30 min drive \- 32.6 km - Astorga Cathedral \- 34 min drive \- 74.9 km ### Getting around - Ponferrada Station - 10 min drive ### Restaurants - ‪La Casita de Mati (Miravalles) - ‬3 min drive - ‪Ginos - ‬5 min drive - ‪Terraza C.C. El Rosal - ‬3 min drive - ‪La 2ª Estación - ‬5 min drive - ‪Yunke Factory - ‬5 min drive ## About this property ### Hotel Novo Property highlights Hotel Novo provides a garden and more. Guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - Express check-in, an elevator, and concierge services - Smoke-free premises, a vending machine, and luggage storage Room features All 50 rooms have comforts such as air conditioning, as well as amenities like free WiFi. More amenities include: - Bathrooms with tubs or showers - 28-inch LCD TVs with digital channels - Heating and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/24000000/23290000/23289600/23289530/64ebe3d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NRuta Ponferrada Bembibre - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 20 reviews CA $97 CA $107 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=23289530&PinnedHotelID=23289530&HadPinnedHotel=true®ionId=-1&adults=2) ![Down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4860000/4850400/4850312/17a073c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Castillo Ponferrada - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 142 reviews CA $76 CA $84 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=4850312&PinnedHotelID=4850312&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3850000/3848400/3848366/a903098d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada - 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Pet friendly - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 21 reviews CA $85 CA $94 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=31482732&PinnedHotelID=31482732&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking available ### Conveniences - Limited-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Private bathroom - Towels provided ### Entertainment - 28-inch LCD TV with digital channels ### More - Air conditioning - Desk - Heating ## Policies ### Check-in Check-in start time: noon; Check-in end time: midnight Express check-in available ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 5:30 PM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Hotel Novo Hotel Hotel Novo Ponferrada Hotel Novo Hotel Ponferrada ## Frequently asked questions ### Is Hotel Novo pet-friendly? ### How much does it cost to stay at Hotel Novo? ### How much is parking? ### What time is check-in at Hotel Novo? ### What time is check-out at Hotel Novo? ### Where is Hotel Novo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Novo Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 4.6 Amenities ### 6.4 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 2 8 - Good 3 6 - Okay 2 4 - Poor 2 2 - Terrible 2 ## Reviews ### 2/10 Terrible #### Pablo Sep 23, 2024 Disliked: Staff & service, amenities, property conditions & facilities The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator. ##### Pablo Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Joaquin Jul 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Presunta estafa ( pague tres veces la habitación) Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa. ##### Joaquin Stayed 1 night in Jun 2025 ### 6/10 Okay #### Conchi Aug 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos ##### Conchi Stayed 2 nights in Aug 2022 ### 8/10 Good #### Fanny Jul 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien. ##### Fanny Stayed 1 night in Jul 2022 ### 8/10 Good #### Karina Jun 2, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay in the Camino De Santiago The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property ##### Karina Stayed 2 nights in May 2022 ### 4/10 Poor #### Jose Antonio Jul 28, 2025 Disliked: Staff & service, property conditions & facilities, room comfort ##### Jose Antonio Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ronald Jun 16, 2024 ##### Ronald Stayed 2 nights in Jun 2024 ### 4/10 Poor #### Verified traveller Mar 31, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Es un hostal de carretera no un hotel de 3 estrell ##### Verified traveller Stayed 1 night in Mar 2024 ### 6/10 Okay #### Manuel Aug 16, 2022 Disliked: Amenities ##### Manuel Stayed 2 nights in Aug 2022 ### 8/10 Good #### Alicia Aug 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alicia Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Javier Dec 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Javier Stayed 1 night in Dec 2021