Title: Grand Hotel Pomorie - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Pomorie The rooftop terrace offers spectacular lake views, while three inviting pools surrounded by comfortable sun loungers create perfect relaxation spots. ## Photo gallery for Grand Hotel Pomorie ![Beach nearby - Grand Hotel Pomorie (Pomorie)](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/0c23258d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Grand Hotel Pomorie (Pomorie)](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/746b4c3a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 indoor pools, seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas - Grand Hotel Pomorie (Pomorie)](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/f78fda94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Grand Hotel Pomorie (Pomorie)](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/e998e71f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby - Grand Hotel Pomorie (Pomorie)](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/50edf91a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located by Pomorie Lake, Grand Hotel Pomorie offers a luxurious family retreat. Enjoy sports massages and body wraps at the Medical Spa, then dine at Classic Restaurant. The property features free WiFi, an indoor pool, library, garden, and playground. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Breakfast included - Pet friendly - Parking included ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6117444&PinnedHotelID=6117444&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Classic Single Room, Sea View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/864e738f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Single Room, Sea View ### Highlights Balcony Air conditioning Connecting rooms available TV Hair dryer Shower/tub combination Private bathroom Bathrobes - 194 sq ft - Sea view - Sleeps 1 - 1 Double Bed OR 1 Twin Bed ### View all photos for Classic Double or Twin Room, Sea View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/972de572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room, Sea View 8.6 Excellent 7 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bathrobes Shower/tub combination - 194 sq ft - Sea view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Junior Suite, Sea View ![Junior Suite, Sea View](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/458ef5b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Sea View ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bathrobes Shower/tub combination - 323 sq ft - Sea view - Sleeps 3 - 1 Double Bed ### View all photos for Family Apartment, Sea View ![Family Apartment, Sea View](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/8d54d328.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Sea View 9.0 Wonderful 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds TV Separate bedroom Hair dryer Shower/tub combination - 431 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 Double Bed ### View all photos for Luxury Apartment, Sea View ![Luxury Apartment, Sea View](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117444/5923442b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, Sea View 10.0 Exceptional 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Connecting rooms available Free cribs/infant beds TV Separate bedroom Hydromassage showerhead - 431 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPomorie-Hotels-Grand-Hotel-Pomorie.h6117444.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPomorie-Hotels-Grand-Hotel-Pomorie.h6117444.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56646%2C27.63822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rKLQZ8C48ZAnFQrlLhpKDSw6htk=) Prof. Stoyanov Street 5, Pomorie, 8200 #### What's nearby - Pomorie Central Beach \- 2 min walk \- 0.2 km - Pomorie East Beach \- 15 min walk \- 1.3 km - Sveti Georgi Monastery \- 4 min drive \- 1.9 km - Preobrazhenie Gospodne Church \- 4 min drive \- 1.9 km - Sunny Beach \- 25 min drive \- 23.7 km #### Getting around - Burgas Station - 28 min drive - Bourgas (BOJ) - 16 min drive #### Restaurants - ‪Daily Dose Specialty Coffee Shop - ‬10 min walk - ‪Beach Bar & Lounge Seagull - ‬3 min walk - ‪La Habana - ‬12 min walk - ‪Hotel Regata - ‬14 min walk - ‪Zaharo Cupcake Cafe - ‬10 min walk ## About this property ### Grand Hotel Pomorie Luxury family-friendly hotel near Pomorie Lake At Grand Hotel Pomorie, you can look forward to a free breakfast buffet, a poolside bar, and a rooftop terrace. Treat yourself to thalassotherapy, a hot stone massage, or a facial at Medical Spa, the onsite spa. The on-site restaurant, Classic Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a library and dry cleaning/laundry services. Other perks include: - 2 indoor pools and a seasonal outdoor pool, along with sun loungers and pool umbrellas - Free self parking - A children's club (surcharge), an elevator, and a front-desk safe - Luggage storage, a 24-hour front desk, and massage treatment rooms Room features All 173 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Other conveniences in all rooms include: - Shower/tub combinations, free toiletries, and hair dryers - 32-inch TVs with cable channels - Balconies, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/7000000/6120000/6117500/6117454/497da64c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penelope Palace Pomorie - Pool - Hot tub - Spa - Pet friendly 8.4 Very good 12 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=6117454&PinnedHotelID=6117454&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/4000000/3840000/3836700/3836624/4d0a0d02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Primoretz Grand Hotel & SPA Burgas Center - On private beach - Pool - Hot tub - Breakfast included 9.0 Wonderful 189 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=3836624&PinnedHotelID=3836624&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/7000000/6440000/6434600/6434575/0d38c93a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bulgaria Burgas Burgas Center - 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A coffee shop/cafe - A poolside bar - A restaurant ### Restaurants on site - Classic Restaurant ### Things to do - 2 indoor pools - Billiards/pool table - Children's club - Children's pool - Fitness classes - Full-service spa - Gym - Hot tub - Library - Playground - Sauna - Seasonal outdoor pool - Steam room ### Family friendly - 2 indoor pools - Children's club (surcharge) - Children's pool - Laundry facilities - Playground - Seasonal outdoor pool ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Barbecue grill - Direct access to the beach - Garden - On the waterfront - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 17 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Mud bath - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - Elevator ### More - 1 building - 6 floors - Ballroom - Banquet hall - Built in 2007 - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from October 15 to April 30: - One of the swimming pools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 18.0 per day ### Property payment types ## Important information ### Optional extras - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: EUR 18.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The seasonal pool will be open from May to October Pool access available from 8 AM to 8 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Grand Hotel Pomorie Grand Pomorie Pomorie Grand Hotel Grand Hotel Pomorie Hotel Grand Hotel Pomorie Pomorie Grand Hotel Pomorie Hotel Pomorie ## Frequently asked questions ### Does Grand Hotel Pomorie have a pool? ### How much does it cost to stay at Grand Hotel Pomorie? ### Is Grand Hotel Pomorie pet-friendly? ### How much is parking? ### What time is check-in at Grand Hotel Pomorie? ### What time is check-out at Grand Hotel Pomorie? ### Where is Grand Hotel Pomorie located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel Pomorie Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 38 8 - Good 23 6 - Okay 6 4 - Poor 5 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Roderic Sep 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff are helpful amd friendly. Great location and it was an enjoyable stay. ##### Roderic Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Stefan Jul 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible property for 5 stars, smells like mold, there was no ac . They said is working and it was so hot in the room, the staff is extremely unfriendly- charge for coffee in the room also. No free parking and those bugs are everywhere upfront of hotel and inside, also balcony great view , but very old and huge spiders at night ##### Stefan Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Verified traveller Aug 14, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Not worth the cost, but great location and breakfa It seems at one point this was really a 5\* hotel. However, it has been run down. Yet, great location, nice breakfast, staff is super friendly, polite, helpful. Has little parking on site, the rest is offsite. Because of the overall condition of the room I do not think it is worth the 141€/nigh for the smallest room. ##### Verified traveller Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Katia Oct 7, 2024 Liked: Staff & service The hotel needs improvements , customer service was great, specially in restaurant. Thank you to Ani, Valentine and others cooks and servers. Please forgive me for the names. Evenings and lunches, restaurant do not provide tap water to customers. We must to buy bottled water in plastics if we are trusty and this situation was very disappointing to us. The problem was that not choice to buy a glass bottle water. The food taste was great and there was good choice, but nothing like last year and previous years before. Overall, was not so bad, but nothing like before. Thank to people who works there very hard. ##### Katia Stayed 6 nights in Sep 2024 ### 2/10 Terrible #### Ivana Sep 2, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities You also have to pay BGN 30 for the beach! EVERYTHING IS paid separately from the price for the hotel, beach, spa center, food... The level is very low!! There is no one at the reception in the evening!! Nina Kondova, the manager (screaming, hysterical woman who ruined my whole vacation from the first day!! The first day she made me go down to the reception half-naked, after I called from the room next to me, asking them to send someone to open the door for me because I had locked myself. The a friend visited me for a few hours and she was screaming on the phone that I should pay him 65 more because he came to see me see for an hour is the hotel.. No respect! Very bad service! They don't create a calm atmosphere, only stress! ##### Ivana Stayed 3 nights in Aug 2024 ### 8/10 Good #### Biser Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel close to beach with health centre and SPA ##### Biser Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rossitza Aug 9, 2025 Liked: Property conditions & facilities, room comfort #### Excellent spa Exceptional spa and a lovely service. Everything is designed to make one's stay comfortable and beneficial for their health and well-being. The carpets needs refreshing, which is my only recommendation. ![](https://a.travel-assets.com/ugc/hotel-reviews/c6e0cfb8-da70-4d4f-b490-9713996a0c14-1754730981857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rossitza Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Mervyn Apr 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very enjoyable stay would recommend ##### Mervyn Stayed 1 night in Apr 2024 ### 8/10 Good #### emre Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the hotel ##### emre Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller Aug 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent spa and service The hotel is 5\* in every aspect but the spa is exceptionally good. ##### Verified traveller Stayed 6 nights in Aug 2022 ### 2/10 Terrible #### Verified traveller Aug 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We will never come again The AC barely worked and when it let out air it smelled of smoke. There were ants in our room. The staff was not very service minded. You had to pay for the sun beds on the beach. They claimed to have a lot of facilities (e.g., minigolf, tennis) but there was no signs of that. A fourth of the facilities in the spa didn’t work. Seems like this hotel had it’s glory days 20 years ago. ##### Verified traveller Stayed 3 nights in Aug 2025 ### 8/10 Good #### Yagmur Nov 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall we had an very good experience. The surrounding of the hotel needs to be more live but generally it was peaceful. ##### Yagmur ### 10/10 Excellent #### Liliyana Jul 24, 2022 Liked: Property conditions & facilities, room comfort Belt perfect ##### Liliyana Stayed 2 nights in Jul 2022 ### 4/10 Poor #### Gerd De Jul 28, 2024 Liked: Amenities Disliked: Staff & service This is not a 5 star hotel as they claim to be. Personnel had no interests in hospitality. Food options very basic ##### Gerd De Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Alison Aug 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was huge and the twin beds were both small doubles. The bathroom had a bath and separate walk in shower. Bath robes and slippers were provided. The sea view from the balcony was fabulous. The buffet meals had a fantastic selection and plenty of it! Tea and coffee was freely available at breakfast as well as juices and water. All the staff were friendly and the restaurant staff were exceptional. There is a walkway that leads directly onto the beach so no crossing the road! Would thoroughly recommend this hotel. ##### Alison Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### JORGE Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy atentos y amables ##### JORGE Stayed 1 night in Nov 2024 ### 8/10 Good #### Maria May 7, 2023 Liked: Property conditions & facilities Inte så många som kunde engelska… svårt att kommunicera, kunde tänka mer på basala hygienrutiner när det gällde rummet, badet , köket/maten. Bättre städning hade jag önskat mig samt bättre service för att det annars var ett väldigt fint ställe och prisvärd resa… ##### Maria Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Tanya Sep 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastisk familjevistelse för jubileumsfirande! Fantastiskt bemötande, underbara bad för kropp och själ ! Restaurangen har urmärkt mat! Snittar med lax och vaktelägg!ostar och frukter! Tårtan utom denna värld!👌👌👌 ![](https://a.travel-assets.com/ugc/hotel-reviews/1DE207EB7814984B14211D2A18330A0CF07C75201632150887880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/516EB03DDA924C9EF0AE63E69EEDB86CFA34E14C1632150933149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/96A927E833D9B288EDD4B712F10DF89A532F7EEC1632150978323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF86180010208FA250C61B11C226138ED2B5B1B31632151007365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tanya Stayed 1 night in Sep 2021 ### 6/10 Okay #### Verified traveller Aug 5, 2021 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Nice spa area ##### Verified traveller Stayed 4 nights in Jul 2021 ### 10/10 Excellent #### Alexander May 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel’s SPA is renovated and the swimming pool area looks more convenient and attractive. ![](https://a.travel-assets.com/ugc/hotel-reviews/F169D24FB4ECDB925DC60B8896463B3FA318E7171621252478460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexander Stayed 6 nights in May 2021 ### 10/10 Excellent #### Max Oct 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Test place Great place to relax with awesome spa facilities ##### Max Stayed 1 night in Oct 2020 ### 6/10 Okay #### teodor Jul 28, 2020 Liked: Cleanliness Disliked: Staff & service #### Staff does absolute bare minimum to get by Early 2000s - build clean property with good location - comparable to a Sheraton property which is good. All rooms have seaview. Service however was bare minimum. I give an example - front desk ordered a cab the day before for 0800 pick up the next day for one of my guests. I called the front desk at 0755 and I asked them if the taxi arrived. They replied I DO NOT KNOW and were ready to hang up. I insisted that they walk to the door to look through the glass if the yellow cab had arrived, and that was met with much surprise and almost indignation. Also we had electronic keys problems, and only later found out that we were given a room with a metal key even though the property knew they had electronic lock problems and had other rooms with e-key working. A normal thing would be to fix the rooms with e-key problems first, and in the meantime offer fully-working rooms to guests until the problem is fixed. I might be pushing it a bit, but I do not think this is unreasonable In a nutshell, if service improved it could actually be a lovely place. I honestly hope they fix the service as I sincerely enjoyed the location and I would go back ##### teodor Stayed 3 nights in Jul 2020 ### 8/10 Good #### Alan Aug 17, 2019 Liked: Cleanliness, staff & service, room comfort #### Decent place Really great looking hotel and the spa services have good choice of rooms and pools, Don’t think it’s quite up to 5⭐️ Luxury and getting a bit dated. ##### Alan Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Jane Aug 16, 2019 Liked: Room comfort Disliked: Cleanliness, staff & service #### Not good value for money The hotel was not good value for money. The room was probably the best thing about the trip, plenty of space, clean good view over the sea. Customer service was not good. Apparently this is a Bulgarian thing but as the hotel is 5 star I think their staff should be trained better. Curt responses from reception, not overly helpful. Breakfast was very disappointing, not a good range of food and staff very slow and disinterested. Pool was not cleaned regularly. Toilet paper floating in one pool for a couple of days and in the other pool insects, leaves etc. Not once did I see the lifeguards go round with the net to scoop things out. Very expensive for what it was. ##### Jane Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Verified traveller Jul 29, 2019 Liked: Cleanliness In generale l'albergo evidenzia carenza di manutenzione. Inoltre ho prenotato una Junior suite per tre perso specificando che mio figlio ha 16 anni e mi sono ritrovato una camera enorme con un solo letto matrimoniale e dopo qualche insistenza è stata aggiunta una miserrima brandina. Ma siamo impazziti!!! Inoltre dopo tre giorni mi è stata cambiata la camera perchè quella che mi era stata data aveva dei problemi di acqua. ##### Verified traveller Stayed 9 nights in Jul 2019 ## Expedia's Latest Trends ### Hotels > [Motels Québec City](https://www.expedia.ca/Quebec-City-Motels.d180017-aaMotels.Travel-Guide-Accommodation) > > [Wave Resort – Ultra All Inclusive](https://www.expedia.ca/Pomorie-Hotels-Wave-Resort-Ultra-All-Inclusive.h32570798.Hotel-Information) > > [All Inclusive Resorts and Hotels in Christ Church](https://www.expedia.ca/Destinations-In-Christ-Church-All-Inclusive-Hotel.0-0-d6050161-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Inn at Bay Harbor](https://www.expedia.ca/Petoskey-Hotels-Inn-At-Bay-Harbor.h200771.Hotel-Information) > > [Diamond Motor Inn](https://www.expedia.ca/Owen-Sound-Hotels-Diamond-Motor-Inn.h9823766.Hotel-Information) > > [Hotels in Drumheller](https://www.expedia.ca/Drumheller-Hotels.d55296.Travel-Guide-Hotels) > > [Days Inn by Wyndham Whitecourt](https://www.expedia.ca/Whitecourt-Hotels-Lakeview-Inns-Suites-Whitecourt.h583432.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Arlo NoMad](https://www.expedia.ca/New-York-Hotels-Arlo-NoMad.h12521969.Hotel-Information) ### Flights > [Flights from Edmonton (YEG) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/yeg/lis/edmonton-to-lisbon) > > [Flights from Saskatoon (YXE) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yxe/yeg/saskatoon-to-edmonton) > > [Flights from Thunder Bay (YQT) to London (LHR)](https://www.expedia.ca/lp/flights/yqt/lhr/thunder-bay-to-london) > > [Flights from Vancouver (YVR) to Rome (FCO)](https://www.expedia.ca/lp/flights/yvr/fco/vancouver-to-rome) > > [Flights from Toronto (YYZ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyz/yyc/toronto-to-calgary) > > [Flights from Toronto (YTZ) to Baltimore (BWI)](https://www.expedia.ca/lp/flights/ytz/bwi/toronto-to-baltimore) > > [Flights from Vancouver (YVR) to Changchun (CGQ)](https://www.expedia.ca/lp/flights/yvr/cgq/vancouver-to-changchun) > > [Flights from Calgary (YYC) to Paisley (GLA)](https://www.expedia.ca/lp/flights/yyc/gla/calgary-to-glasgow) > > [Flights from Hamilton (YHM) to Comox (YQQ)](https://www.expedia.ca/lp/flights/yhm/yqq/hamilton-to-comox) > > [Flights from Edmonton (YEG) to North Bay (YYB)](https://www.expedia.ca/lp/flights/yeg/yyb/edmonton-to-north-bay) ### Cars ### Packages > [South Goa Vacations](https://www.expedia.ca/South-Goa.d6138900.Destination-Travel-Guides) ### Vacation Rentals ### General > [Visit Castlegar](https://www.expedia.ca/Castlegar.dx6058314)