Title: VIP Royal Elite All-Inclusive, Sandos Resorts - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # VIP Royal Elite All-Inclusive, Sandos Resorts Royal Elite VIP members enjoy premium areas, expedited check-in, advanced dinner reservations and exclusive access at this all-inclusive beachfront resort ## Photo gallery for VIP Royal Elite All-Inclusive, Sandos Resorts ![Pool - VIP Royal Elite All-Inclusive, Sandos Resorts (Playa del Carmen)](https://images.trvl-media.com/lodging/108000000/107430000/107428900/107428861/w1313h695x0y1-63b3b56e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool - VIP Royal Elite All-Inclusive, Sandos Resorts (Playa del Carmen)](https://images.trvl-media.com/lodging/108000000/107430000/107428900/107428861/w1138h696x0y1-2ad29254.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, iron/ironing board, WiFi, bed sheets - VIP Royal Elite All-Inclusive, Sandos Resorts (Playa del Carmen)](https://images.trvl-media.com/lodging/108000000/107430000/107428900/107428861/w1298h813x5y2-4a0edfe8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, iron/ironing board, WiFi, bed sheets - VIP Royal Elite All-Inclusive, Sandos Resorts (Playa del Carmen)](https://images.trvl-media.com/lodging/108000000/107430000/107428900/107428861/w1300h813x0y1-33cfd373.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Jetted tub, hair dryer, towels, soap - VIP Royal Elite All-Inclusive, Sandos Resorts (Playa del Carmen)](https://images.trvl-media.com/lodging/108000000/107430000/107428900/107428861/w1296h810x1y1-5a42b637.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Quinta Avenida, Sandos Playacar - in Playa Del Carmen offers an All-Inclusive resort experience with 9 restaurants, 6 pools and endless entertainment options. As a Royal Elite VIP member, enjoy premium areas and services like expedited check-in & out; advanced dinner reservations; exclusive restaurant, bars, pool and beach areas; premium alcohols. The family area junior suite features bunk beds while the Haciendas area boasts a private pool for guests. ## Reviews 2.0 ## Popular amenities - Pool - Hot tub - Air conditioning - Gym - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=107428861&PinnedHotelID=107428861&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet friendly - Free WiFi 8.6 Excellent 695 reviews CA $160 CA $201 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-12-23&chkout=2025-12-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) Ad ![6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1780000/1773500/1773497/d13f1c32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 386 reviews CA $1,587 CA $2,166 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Rosewood-Mayakoba.h1773497.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 217 reviews CA $2,389 CA $2,894 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/3c634c9f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet friendly 9.8 Exceptional 88 reviews CA $1,032 CA $1,418 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Riviera-Maya-EDITION-At-Kanai.h97861543.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews CA $117 CA $146 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/0a6f2ccc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - 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All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 938 reviews CA $1,868 CA $1,868 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89280000/89275700/89275698/ba7e6331_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 580 reviews CA $116 CA $144 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Aloft-Playa-Del-Carmen.h89275698.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4310000/4308800/4308703/269bdd84_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,005 reviews CA $513 CA $628 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=4c9919d7-a58a-4802-ad96-4059c96bcf4a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-VIP-Royal-Elite-All-Inclusive.h107428861.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-VIP-Royal-Elite-All-Inclusive.h107428861.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6¢er=20.607586,-87.09897&zoom=13&channel=expedia-HotelInformation&maptype=roadmap&scale=1&path=color:0xFFFFF|weight:2|fillcolor:0x005AEB7F|enc:oxx%7CBporrO%3FQ%3FO%3FO%40Q%40O%3FQ%40O%40O%40OBO%40QBOBQ%40MBQBODOBODOBMDQDMDODODMDOFMFODMFOFKFOFMHMFMHKFMHMHKHMHKHKJMHKJKHKJIJKJKHILIJKJIJILIJGLIJILGLGJINEJGLGLGNELELGLENELCNELCLENCNCLCNCNCLANCNANANALAN%3FNAN%3FN%3FL%3FN%3FN%3FN%3FN%40N%3FL%40N%40N%40N%40LBN%40NBNBLBNBLBNDLBNDLBNDLDLFLDLFLDNFJFLDLHLFLFJHLHJFLHJHJHJJJHJHJJJJJHHJJJHJHLJJHJHLHJFLHLHJFLHLFLFNFJFNDLFNDLFNDLDNDNDLDPBLDNBNBNDNBP%40LBPBN%40P%40NBN%40N%40N%3FP%40N%3FP%40N%3FN%3FP%3FN%3FPAN%3FNAP%3FNAPANCNANANCPCNANCNEPCLCPELCNENENELENENGLENGNEJGNGLGNGJILGLILILGLIJILIJKJIJIJKJIJKJKJKHKJKHKHKJKFMHKHMHKFMHMFMFMFKFOFMDMDMFMDMDODMDODMBOBMDOBM%40ODO%40OBM%40O%40OBO%3FM%40O%40O%40O%3FO%3FO%3FM%3FO%3FO%3FOAOAMAO%3FOCOAOAMCOAOEMAOCOEMCMCOEMEOEMEMEMGOEMEMGKGOGKGMGMIKGMIKIMIKGKKKIMIIKKIKKKKIKKKIKKKIKIKIMIKIMGMIMGMIMGKGOGMGOEKGOGOEMEOEOEMEOEOCOEMCQEMCQCOAOCOCQAOCOAOAOAQ%3FOAQAO%3FO%3FQ%3FO&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wP5cs_TaEM3o0M4UksMw5eqGtfQ=) Playa del Carmen, QRO #### What's nearby - Playacar Beach \- 8 min walk \- 0.7 km - Piste Cyclable sur Paseo Xaman-Ha \- 8 min walk \- 0.7 km - Mahi Golf Course \- 10 min walk \- 0.9 km - Playacar Golf Club \- 18 min walk \- 1.5 km - Mayan Ruins of Playacar \- 3 min drive \- 2.5 km #### Restaurants - ‪Viva Wyndham Maya - ‬12 min walk - ‪rosa roja - ‬8 min walk - ‪Festival Grand Buffet - ‬7 min walk - ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min walk - ‪Cupcake Cafe - ‬6 min walk ## About this property ### VIP Royal Elite All-Inclusive, Sandos Resorts Resort near Playacar Beach Located close to Playacar Golf Club, VIP Royal Elite All-Inclusive, Sandos Resorts provides a playground, laundry facilities, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with in-room WiFi. You'll also enjoy perks such as: - Swimming pool - Smoke-free premises, barbecue grills, and games - Concierge services Room features All guestrooms at VIP Royal Elite All-Inclusive, Sandos Resorts feature perks such as 24-hour room service and private pools, in addition to amenities like air conditioning and internet access. More conveniences in all rooms include: - Bathrooms with jetted tubs and hair dryers - Video games and heating ## Similar properties ![Pool](https://images.trvl-media.com/lodging/108000000/107300000/107291100/107291028/0471cbe9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 5 minutes away from Xcaret and Xplor Park! Ideal house for a family. Playa del Carmen - Pool - Washer - Dryer - Pet friendly [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=107291028&PinnedHotelID=107291028&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/95000000/94900000/94898300/94898231/5b0004b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Incredible Place w/Pool & WiFi, Xcaret 5 Min Playa del Carmen - Pool - Kitchen - Washer - Dryer 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=94898231&PinnedHotelID=94898231&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/120000000/119220000/119219200/119219111/03a48818.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Elite: Eco Resort - Sandos Caracol Corasol - Pool - Air conditioning - Gym - Parking available [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=119219111&PinnedHotelID=119219111&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, sun loungers](https://images.trvl-media.com/lodging/30000000/29490000/29482700/29482642/w4032h3020x0y0-4dca6749.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful individual house equipped in Playa del Carmen Playacar - Pool - Kitchen - Washer - Dryer 8.0 Very good 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=29482642&PinnedHotelID=29482642&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/39000000/38120000/38117600/38117552/27495415.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda - Hidden Gem in Jungle w/ Waterfall Pool & 5 min. Xcaret WaterPark! Playa Del Carmen - Pool - Hot tub - Kitchen - Washer 10 Exceptional 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=38117552&PinnedHotelID=38117552&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/89000000/88430000/88427200/88427105/a4382b59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Cielo, Surrounded by Nature With Jacuzzi Playa del Carmen, - Hot tub - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=88427105&PinnedHotelID=88427105&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's area](https://images.trvl-media.com/lodging/97000000/96760000/96750200/96750105/385b8511.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peaceful Townhome, Pool, Gym & Paddle Court Playa del Carmen - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=96750105&PinnedHotelID=96750105&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/105000000/104580000/104579300/104579289/fe913eb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CL: Family Getaway: Tranquility & Natural Beauty Downtown Playa del Carmen - Kitchen - Washer - Air conditioning - Toys/Games 8.0 Very good 1 review CA $250 CA $436 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=104579289&PinnedHotelID=104579289&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/108000000/107290000/107289000/107288956/51c1191e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ideal for family, 5 min from Xcaret Park! Playa del Carmen - Washer - Dryer - Pet friendly - Air conditioning [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=107288956&PinnedHotelID=107288956&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/35000000/35000000/34990700/34990647/6acb2424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant vacationing at the Antigua suite Family and pet friendly Downtown Playa del Carmen - Pool - Hot tub - Kitchen - Washer 10 Exceptional 7 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=34990647&PinnedHotelID=34990647&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi ### Things to do - Games - Gym - Hot tub - Playground ### Conveniences - Laundry facilities ### Guest services - Concierge services ### Outdoors - Barbecue grill ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Jetted bathtub - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Private pool - Smart TV - Video games ### Food and drink - 24-hour room service ### More - Air conditioning - Dryer - Heating - Iron/ironing board ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Note from host: children age 13-17 qualify as adult for pricing ### Events Events allowed: family gatherings, birthday parties, weddings ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 99 Safety features at this property include a carbon monoxide detector and a smoke detector This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ## Frequently asked questions ### Does VIP Royal Elite All-Inclusive, Sandos Resorts have a pool? ### Is VIP Royal Elite All-Inclusive, Sandos Resorts pet-friendly? ### What time is check-in at VIP Royal Elite All-Inclusive, Sandos Resorts ? ### What time is check-out at VIP Royal Elite All-Inclusive, Sandos Resorts ? ### Where is VIP Royal Elite All-Inclusive, Sandos Resorts located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## VIP Royal Elite All-Inclusive, Sandos Resorts Reviews 2.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 2.0 Cleanliness ### 2.0 Location 10 - Excellent 0 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews ### 2/10 Terrible #### Alexander M. Jan 15, 2025 Disliked: Cleanliness, check-in, communication, location, listing accuracy #### Deceitful This was not the place we stayed at even though we booked it through the site. we were informed it was booked out and was forced to pick the caracol location without explanation or a refund. The experience was beyond horrible that we stayed at a different hotel for a night just to avoid the nightmare we endured during the stay. I will never use this platform and will make sure my colleagues do not either. ##### Alexander M. 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