Title: The Royal Haciendas All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Royal Haciendas All Inclusive Travelers find all-inclusive relaxation at this Grand Coral retreat, where sunny beach days transition to evenings of exceptional dining under the stars ## Photo gallery for The Royal Haciendas All Inclusive ![On the beach, white sand, sun loungers, beach umbrellas - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/993bbde1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Asian cuisine - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/2278ab37.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/b43ac511.jpg?impolicy=resizecrop&rw=297&ra=fit) ![6 outdoor pools, pool umbrellas, sun loungers - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/707d7563.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view - The Royal Haciendas All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/1ff5651b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Royal Haciendas All Inclusive, in Grand Coral, offers a luxurious getaway. Relax on white sandy beaches, join yoga classes at the health club, or book spa treatments. Enjoy dining at five on-site restaurants and refresh at several poolside bars throughout your stay. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3205175&PinnedHotelID=3205175&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Deluxe Junior Suite ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/e4fe74bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite 8.8 Excellent 69 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchenette HDTV - 398 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Junior Suite Beachfront ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/faa154dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Junior Suite Beachfront 9.0 Wonderful 27 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchenette HDTV - 398 sq ft - Beach view - Sleeps 2 - 2 Double Beds ### View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront ![In-room dining](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/080777d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Beach View, Beachfront 9.6 Exceptional 10 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 1047 sq ft - 1 bedroom - Beach view - Sleeps 4 - 1 King Bed and 2 Twin Murphy Beds ### View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/3917d197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 2 Bedrooms, Beach View, Beachfront 9.6 Exceptional 4 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 1445 sq ft - 2 bedrooms - Beach view - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds ### View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen ![43-inch plasma TV with satellite channels, TV](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/fbf95b6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen 9.6 Exceptional 54 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 1047 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 2 Twin Murphy Beds ### View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/3ebff715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen 9.4 Exceptional 28 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds - 1445 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds ### View all photos for Run of the House ![Pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3210000/3205200/3205175/e4fe74bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House 9.0 Wonderful 66 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Kitchenette HDTV Ceiling fan - 398 sq ft - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) ## About the area Located on the beach, The Royal Haciendas All Inclusive is in Corasol, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider Temazcal Natura and Xaman Ha Aviary. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.65620%2C-87.04245&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9dw6QzahMoUgIis5cHqGO7X6eSQ=) Playa del Carmen, QROO ### What's nearby - Playa Xcalacoco \- 5 min drive \- 1.8 km - Playa 88 \- 5 min drive \- 2.2 km - Gran Coyote Golf \- 6 min drive \- 2.1 km - Punta Esmeralda Beach \- 9 min drive \- 2.1 km - Xcaret Eco Theme Park \- 24 min drive \- 15.1 km ### Getting around - Cancun Intl. Airport (CUN) - 48 min drive ### Restaurants - ‪La Laguna - ‬15 min walk - ‪El Templo - ‬14 min walk - ‪Bar L'Elefant - ‬12 min walk - ‪Restaurante Riviera - ‬17 min walk - ‪Las Máscaras - ‬15 min walk ## About this property ### The Royal Haciendas All Inclusive Upscale all-inclusive property near El Camaleón Mayakoba Golf Course 2 poolside bars, a swim-up bar, and a grocery/convenience store are just a few of the amenities provided at The Royal Haciendas All Inclusive. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Indulge in a massage, a body wrap, and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. The health club offers yoga classes and fitness classes; other things to do include snorkeling, basketball, and kayaking. Free in-room WiFi is available to all guests, along with a terrace and shopping on site. Other perks include: - 6 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free valet parking - Free bicycle rentals, 2 outdoor tennis courts, and express check-out - Babysitting (surcharge), a gift shop, and a porter/bellhop - Guest reviews speak highly of the family-friendly amenities, beach locale, and pool Room features All 252 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean, comfortable rooms at the property. Other conveniences in all rooms include: - Free toiletries and hair dryers - 43-inch HDTVs with satellite channels - Wardrobes/closets, balconies, and recycling ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkeling ### Land activities Bicycling Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Dancing Language Water fitness Yoga ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ## Similar properties ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/590000/580700/580668/ed91d476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Playacar - 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All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,004 reviews CA $560 CA $690 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4488514&PinnedHotelID=4488514&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered valet parking on site ### Food and drink - 2 poolside bars - 3 bars/lounges - 5 restaurants - A coffee shop/cafe - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Kinokó - La Palapa del Sol - Los Murales - Pizza Luna - Sol y Luna Grill ### Things to do - 2 outdoor tennis courts - 4 hot tubs - 6 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Children's pool - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Health club - Kayaking - Playground - Sailing - Sauna - Shopping - Snorkeling - Yoga classes ### Family friendly - 6 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Free children's club - Free supervised activities for children - Grocery/convenience store - In-room microwave - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body wraps - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - Elevator ### More - 18 buildings - 4 floors - Built in 2006 - Designated smoking areas - Lifeguards - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch HDTV with satellite channels ### Food and drink - 24-hour room service - Cleaning supplies - Coffee/tea maker - Free bottled water - Microwave ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Desk chair - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Mobile key entry - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 25 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 600 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. The credit card used to book the reservation must be presented by the cardholder at check-in. Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 300.00 per accommodation, per stay - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: USD 600 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-013-002459/2025 ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Royal Haciendas Royal Haciendas All Inclusive Royal Haciendas All Inclusive Playa del Carmen Royal Haciendas Playa del Carmen Royal Haciendas Hotel The Royal Haciendas Hotel Playa Del Carmen Royal Haciendas All Inclusive All-inclusive property ## Frequently asked questions ### Does The Royal Haciendas All Inclusive have a pool? ### How much does it cost to stay at The Royal Haciendas All Inclusive? ### Is The Royal Haciendas All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at The Royal Haciendas All Inclusive? ### What time is check-out at The Royal Haciendas All Inclusive? ### Are there all-inclusive benefits at The Royal Haciendas All Inclusive? ### Where is The Royal Haciendas All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Royal Haciendas All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 1,086 8 - Good 443 6 - Okay 228 4 - Poor 76 2 - Terrible 66 ## Reviews ### 8/10 Good #### Sheree Julie Jan 13, 2026 Liked: Amenities, property conditions & facilities Clean rooms, great food ##### Sheree Julie Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### HUA Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities very nice place for the family ![](https://a.travel-assets.com/ugc/hotel-reviews/69685754-9512-4a38-a1f4-22755177ca29-1765311535798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e9055ec-4445-4820-a7a7-ae2c9227c3af-1765311535614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HUA Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Jessica Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, very friendly staff. The all inclusive is great. All the food was delicious ##### Jessica Stayed 6 nights in Dec 2025 ### 8/10 Good #### Kathleen Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean, nice staff activities were great. ##### Kathleen Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Navreet Kaur Jan 5, 2026 Liked: Cleanliness, staff & service, property conditions & facilities So comfortable. We had great time here. ##### Navreet Kaur Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Mary calista Dec 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Food is great. Staff are very friendly and they maintain the place very clean. ##### Mary calista Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Paulette Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Our room was spotless and the staff was courteous. The all inclusive package included all meals from any of the restaurants. We will definitely recommend to friends and family. ![](https://a.travel-assets.com/ugc/hotel-reviews/7fbb22a6-8ee7-4be0-a62c-5b9e2a5e0d3b-1767852520358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0218303f-548b-46ed-80a8-f8bdfa8ad4b6-1767852519895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c9c2705c-d8a0-4f37-94b2-a89ec0f7d683-1767852520678.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paulette Stayed 6 nights in Jan 2026 ### 6/10 Okay #### RONALD Melvin Dec 17, 2025 Liked: Property conditions & facilities Disliked: Amenities Resort is well kept ##### RONALD Melvin Stayed 14 nights in Nov 2025 ### 10/10 Excellent #### Manjit Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, good for families, kids. ##### Manjit Stayed 5 nights in Dec 2025 ### 8/10 Good #### Elizabeth Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff wad good. Room and amenities were great! Only stayed one night but would definitely return. ##### Elizabeth Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Gjon Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities We were worried we had booked at the last minute. But when we arrived, we were really impressed by how clean the rooms and the hotel were. They definitely have it dialed in. ![](https://a.travel-assets.com/ugc/hotel-reviews/3edd0c63-9539-49e9-b73d-a6806546122b-1767808769249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gjon Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Martin Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel was great, very quiet and it felt almost empty even though they said was at 75% capacity. plenty of swimming options. 2 food bars by each pool and the waiters were very fast and always available. Great for kids. Keep in mind they close down everything by 10 pm every night and there is nothing to do but its very quiet. ##### Martin Stayed 8 nights in Dec 2025 ### 8/10 Good #### Jennifer A Dec 27, 2025 Liked: Cleanliness, property conditions & facilities Housekeeping was top notch, inclusive food was not so good, shows were so worth it. Bell men were excellent and so was the shuttle service. ##### Jennifer A Stayed 4 nights in Dec 2025 ### 8/10 Good #### Louarda Dec 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel and clean, clean and clean. The food was amazing. The only downside you cannot swim in the beach as it was not what I expected but they have huge pools and pool bar. ##### Louarda Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Priti Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean rooms, well maintained property, staffs were very pleasant and helpful. Highly recommended! ##### Priti Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Patrick Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is the best! Thay always go above and beyond to make us feel at home on our vacation. ##### Patrick Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Srinivasan Jan 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hose cleaning, service staff were very courteous ##### Srinivasan Stayed 6 nights in Dec 2025 ### 6/10 Okay #### xiaofang Jan 8, 2026 This all-inclusive resort offers a convenient location for visiting Xcaret Group parks, making it easy to explore those attractions without much travel hassle. However, the restaurant selection is very limited, and securing reservations is extremely difficult unless you're a member of the property. Entertainment options and kids club activities are also quite sparse, leaving little for families to enjoy on-site. ##### xiaofang Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Abel Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was always clean, staff was friendly. Unlimited food and drinks if you get the all inclusive package. Aa lot pools available. Family friendly. The only inconvinience was we were not able to swim in their beach area. ##### Abel Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Ambar Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything (except the beach) here is excellent. The staff, super clean, amazing AC, amenities, the food was phenomenal. ![](https://a.travel-assets.com/ugc/hotel-reviews/050008de-872a-49ed-bbe9-512e9de2f278-1764467095976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6efafd76-59e5-4f71-b89d-33c9875c5fb4-1764467096035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb3f59b4-c760-483d-a0a3-afa971c4886d-1764467096346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6dffbb1a-af63-4fd1-9507-76d0e13ee046-1764467095495.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ambar Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### LAURIE Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful well kept Resort with great staff! ##### LAURIE Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Jay Dec 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our kids loved the kids club so much that we had to tell them they couldn’t go to kids club on the last day so we could spend it as a family. The food was also great. Very happy with the friendly staff. ##### Jay Stayed 7 nights in Nov 2025 ### 8/10 Good #### Oksana Dec 22, 2025 Liked: Cleanliness, amenities Room was clean, staff was nice but the food was not tasty ##### Oksana Stayed 7 nights in Nov 2025 ### 6/10 Okay #### Elemer Dec 31, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Hotel is nice. Rooms were ckean Beach is not anywhere near as nice as the pictures show Pressured to sit in on a presentation for a time-share/membership purchase. Can leave anytime, but took 30 minutes for us to be able to get out of the presentation Limited food options ##### Elemer Stayed 7 nights in Nov 2025 ### 8/10 Good #### Nicole Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room and hotel in general was very clean. Lots of outdoor activities to do like basketball, pickleball, tennis or soccer. The shows were really for adults only aside from one and service staff was friendly for the most part. This is a time share property as well, so it would have been nice knowing that preferential treatment is given to those members when booking a la carte dinners. It was an overall pleasant experience for a family with 4 adults and 2 kids. ##### Nicole Stayed 7 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - 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