Title: Magic Express - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Magic Express Hotel with an outdoor pool, near Plaza Las Americas ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/b6ee3075.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/594b2894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/a586e297.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/cf4ad408.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/cf8b8ee0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Magic Express near Plaza Las Americas offers a peaceful garden, outdoor pool, wired internet in rooms, and a business center. The 24-hour front desk, concierge services, and free newspapers create a relaxed atmosphere appreciated by guests. 7.6 Good ## Popular amenities - Breakfast available - Room service - Pool - Gym - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Premium bedding, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/57ea46ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Cable channels - 218 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/9aabceaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 7.0 Good 2 reviews ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Cable channels - 218 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Quadruple Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/38186226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout drapes/curtains Private bathroom Cable channels Daily housekeeping - 266 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/51c40794_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,830 reviews CA $304 CA $372 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=85ec5179-bea1-416b-b01f-2171a6831031&top_cur=CAD) Ad ![6 outdoor pools, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1780000/1773500/1773497/d13f1c32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rosewood Mayakoba Playa del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64062%2C-87.07468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ge5An8bcuNEx8WgpOE8-WOtU2vY=) Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710 #### What's nearby - Plaza Las Americas - 13 min walk - 1.1 km - Quinta Avenida - 14 min walk - 1.2 km - Quinta Alegría Shopping Mall - 16 min walk - 1.4 km - Mamitas Beach - 19 min walk - 1.6 km - Playa del Carmen Main Beach - 19 min walk - 1.6 km #### Getting around - Cancun Intl. Airport (CUN) - 44 min drive #### Restaurants - ‪El Fogon del May - ‬11 min walk - ‪La Birria - ‬6 min walk - ‪La Bamba Jarocha - ‬7 min walk - ‪Mama mía - ‬9 min walk - ‪El Rincón Chilango - ‬7 min walk ## About this property ### Magic Express Hotel remodeled in 2019 and located near Plaza Las Americas Located close to Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church, Magic Express provides a terrace, a garden, and a health club. In addition to a business center, guests can connect to free in-room wired internet. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), 2 meeting rooms, and a front-desk safe - Free newspapers, concierge services, and a water dispenser - A 24-hour front desk, smoke-free premises, and a computer station Room features All 97 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free internet and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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Available in all rooms: Free wired internet ### Parking and transportation - Limited onsite parking (max 1 space per unit) - Onsite parking options include a garage and a carport ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children ### Things to do - Health club - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 2 meeting rooms - Business center - Computer station - Conference center (1,119 square feet of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Ballroom - Built in 2007 - Renovated entire property - December 2019 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Free local calls - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 100 for adults and MXN 100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, and cash ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Magic Express Hotel Magic Express Hotel Playa del Carmen Magic Express Playa del Carmen Magic Express Riviera Maya/Playa Del Carmen, Mexico ## Frequently asked questions ### Does Magic Express have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### Is Magic Express pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Magic Express? > Limited spots are available. ### What time is check-in at Magic Express? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Magic Express? > Check-out is at noon. ### Where is Magic Express located? > Located in El Pedregal, this hotel is within 1 mi (2 km) of Plaza Las Americas, Quinta Avenida, and Mamitas Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Magic Express Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 84 8 - Good 99 6 - Okay 60 4 - Poor 18 2 - Terrible 20 ### 8.2/10 Cleanliness ### 7.6/10 Staff & service ### 8.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 2/10 Terrible #### camilo Jan 8, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel cerrado No pudimos entrar al hotel porque estaba cerrado, cómo es posible que desde hoteles.com no cancelen la reserva antes y nos hagan viajar hasta el hotel para salir desde allá a tener que buscar donde hospedarse de última hora, una total falta de respeto ##### camilo Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### FELIPE j Oct 14, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo servicio y mal trato del personal. Pésimo servicio. No me dejaron entrar al hotel porque sobre vendieron las habitaciones y cuando llegue ya no había disponibilidad. Muy mal trato por parte del personal del hotel, pedí hablar con el gerente y me dijeron que el ya había salido de trabajar y no lo iban a molestar. ##### FELIPE j Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Beatriz, merida Oct 13, 2021 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Nos solicitaron salir del hotel la última noche ya que hubo ataque a las instalaciones en la madrugada con balacera y hasta ahorita no me han devuelto el importe de la noche que nos sacaron. Espero que pronto nos bonifiquen el importe ##### Beatriz Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Maurício Mendes Sep 24, 2021 Disliked: Staff & service #### Hotel Muito bom Para quem vai a trabalho Hotel muito bem localizado e muito confortável, mais o serviço na recepção na chegada não foi nada agradável, nenhuma água e nem um café são oferecidos na chegada. Muito menos um copo para beber água ( quando solicitado um copo a recepção informou que não teriam e não estariam autorizados a emprestar e nem mesmo ter descartávies para os clientes, para quem chega para umas ferias e descanso não seria o melhor lugar a ser indicado mais se vc vai a trabalho e passe todo o tempo fora do hotel ai sim pode ser uma boa pedida. O serviço de room service não existe. As meninas da limpeza e arrumação dos quartos são as que salvam o atendimento e cordialidade do hotel. O café da manhã: não esta incluso e não é servido a vontade. ##### Maurício Mendes Stayed 15 nights in Sep 2021 ### 10/10 Excellent #### Didier, Tarcoles Sep 20, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy lindo, cerca del centro de playa del Carmen ##### Didier Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Veronica Sep 18, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Veronica Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller Sep 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien. ##### Verified traveller Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Daniel Sep 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un lugar muy tranquilo, cómodo y seguro, recomendable para descansar ##### Daniel Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller Sep 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen servicio El hotel super limpio, cómodo, y agradable ...sin duda volvería sin pensarlo ##### Verified traveller Stayed 5 nights in Aug 2021 ### 10/10 Excellent #### Victor Manuel Aug 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelentes instalaciones Habitación muy cómoda. Cuenta con todo lo necesario para una estancia confortable y de descanso. ##### Victor Manuel Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Jan Aug 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jan Stayed 4 nights in Aug 2021 ### 8/10 Good #### Verified traveller Aug 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable lugar ##### Verified traveller Stayed 1 night in Aug 2021 ### 8/10 Good #### Alberto Jul 30, 2021 Liked: Staff & service Disliked: Cleanliness #### Higiene y limpieza El hotel está bien, tiene aire acondicionado y lo mas necesario para estas a gusto en el día. estuve en el hotel 8 días seguidos, en ninguno de esos días cambiaron las sabanas, ni colchas, ni fundas de mi ropa de cama; es un tema que sí me importa mucho y mas con esto del COVID. ##### Alberto Stayed 7 nights in May 2021 ### 6/10 Okay #### Verified traveller Jul 28, 2021 Liked: Cleanliness, amenities El hotel esta lindo pero le falta mucho mantenimiento. No había artículos de aseo personal en el baño. Y lo peor fue que el aire acondicionado no bajaba de 24 grados C y el cuarto olía un poco a humedad. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Fabrizio Jul 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En general esta bien el hotel Buen hotel, las habitaciones son amplias y el personal presta una buena atención, NO incluye desayuno y el que ofrecen en el hotel no te permite escoger lo que tú quieres comer. ##### Fabrizio Stayed 3 nights in Jul 2021 ### 8/10 Good #### José Alberto Pérez García Jul 20, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel bueno y limpio Hotel limpio, buena atención, la alberca muy pequeña, el restaurante solo abre para el desayuno, no hay shampoo ni jabón en barra en el baño. Lo califico como bueno. ##### José Alberto Pérez García Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller Jul 15, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities el checkin fue muy rapido ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Javier Jul 13, 2021 Disliked: Cleanliness, staff & service #### Hotel sin agua para tomar y olores raros La. Limpieza es algo cuestionable porque la. Cama y las almohadas olían feo a tipo motel, donde gente fuma y esas cosas. Los olores son raros en la habitación. Llegamos a las 4am no había agua ni de complemento en la habitación ni vendían. Nos tuvimos que aguantar la sed porque no era potable el agua del hotel. Hasta el día siguiente pudimos tomar agua. ##### Javier Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 11, 2021 Disliked: Room comfort #### Pueden mejorar Muchos detalles que pueden mejorar con supervisión. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Juan Carlos Jul 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien ubicado, recomendado. Muy buen ubicado si tienes auto, el estacionamiento es muy cómodo, seguro y amplio. Te han en cuenta esto ya que otros hoteles el Playa del Carmen ofrecen estacionamiento pero es en la calle o son espacios muy limitados. En general la habitaciones cumplen con lo esperado. Una excelente relación precio calidad. ##### Juan Carlos Stayed 4 nights in Jul 2021 ### 8/10 Good #### Verified traveller Jul 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable ##### Verified traveller Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 8, 2021 Disliked: Room comfort #### Mucho que mejorar!!! 1era noche: paredes y sabanas manchadas 2a noche: cambio de habitación y solo sábanas manchadas y se atoró el elevador. 3a noche: me regalaron el desayuno de compensación. Desayuno: Pueden mejorar, solo es supervisión y atención de los alimentos. ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 7, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo muy bien ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller Jul 3, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilo, buena limpieza Lugar tranquilo para descansar, buena limpieza, solo que el desayuno es lo mismo siempre, y algunos de recepción son poco amables, pero aún así me volvería a hospedar ahí ##### Verified traveller Stayed 7 nights in Jun 2021 ### 10/10 Excellent #### Verified traveller Jul 2, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El estacionamiento es una gran ventaja. Por otro lado sugiero poner mas camastros o sillas en el area de alberca. ##### Verified traveller Stayed 2 nights in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [The Reef 28 Hotel & Spa - 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