[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Magic Express Hotel with an outdoor pool, near Plaza Las Americas ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/b6ee3075.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/cf4ad408.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/594b2894.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/a586e297.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/cf8b8ee0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Magic Express near Plaza Las Americas offers a peaceful garden, outdoor pool, wired internet in rooms, and a business center. The 24-hour front desk, concierge services, and free newspapers create a relaxed atmosphere appreciated by guests. 7.6 Good ## Popular amenities - Breakfast available - Room service - Pool - Gym - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1671081&PinnedHotelID=1671081&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Premium bedding, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/57ea46ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Cable channels - 218 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/9aabceaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed 7.0 Good 2 reviews ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout drapes/curtains Private bathroom Hair dryer Cable channels - 218 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Quadruple Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1680000/1671100/1671081/38186226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning LED TV Renovated in 2019 Premium bedding Blackout drapes/curtains Private bathroom Cable channels Laptop workspace - 266 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.8 Exceptional 11 reviews CA $392 CA $478 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-10-2&chkout=2025-10-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bc3260de-b93c-42ea-9bda-a0623e489156&top_cur=CAD) Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/82c76aef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Magic-Hotel.h1671081.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64062%2C-87.07468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ge5An8bcuNEx8WgpOE8-WOtU2vY=) Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710 #### What's nearby - Plaza Las Americas - 13 min walk - 1.1 km - Quinta Avenida - 14 min walk - 1.2 km - Quinta Alegría Shopping Mall - 16 min walk - 1.4 km - Mamitas Beach - 19 min walk - 1.6 km - Playa del Carmen Main Beach - 19 min walk - 1.6 km #### Getting around - Cancun Intl. Airport (CUN) - 44 min drive #### Restaurants - ‪El Fogon del May - ‬11 min walk - ‪La Birria - ‬6 min walk - ‪La Bamba Jarocha - ‬7 min walk - ‪Mama mía - ‬9 min walk - ‪Hamburquesas Y Dogos Estilo Chetumal (LoLo) - ‬10 min walk ## About this property ### Magic Express Hotel remodeled in 2019 and located near Plaza Las Americas Located close to Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church, Magic Express provides a terrace, a garden, and a health club. In addition to a business center, guests can connect to free in-room wired internet. Additional perks include: - An outdoor pool along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), a vending machine, and a front-desk safe - Concierge services, 2 meeting rooms, and a computer station - A 24-hour front desk, smoke-free premises, and an elevator Room features All 97 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free internet and air conditioning. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels - Daily housekeeping, desks, and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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Air conditioning 8.0 Very good 310 reviews CA $44 CA $58 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet ### Parking and transportation - Limited onsite parking (max 1 space per unit) - Onsite parking options include a garage and a carport ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children ### Things to do - Health club - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 2 meeting rooms - Business center - Computer station - Conference center (1,119 square feet of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 4 floors - Ballroom - Built in 2007 - Renovated entire property - December 2019 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Free local calls - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 100 for adults and MXN 100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards, debit cards, and cash ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Magic Express Hotel Magic Express Hotel Playa del Carmen Magic Express Playa del Carmen Magic Express Riviera Maya/Playa Del Carmen, Mexico ## Frequently asked questions ### Does Magic Express have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### Is Magic Express pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Magic Express? > Limited spots are available. ### What time is check-in at Magic Express? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Magic Express? > Check-out is at noon. ### Where is Magic Express located? > Located in El Pedregal, this hotel is within 1 mi (2 km) of Plaza Las Americas, Quinta Avenida, and Mamitas Beach. Quinta Alegría Shopping Mall and Nuestra Senora del Carmen Catholic Church are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Magic Express Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.2 Location ### 7.6 Staff & service ### 8.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 84 8 - Good 99 6 - Okay 60 4 - Poor 18 2 - Terrible 20 ### 2/10 Terrible #### camilo Jan 8, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel cerrado No pudimos entrar al hotel porque estaba cerrado, cómo es posible que desde hoteles.com no cancelen la reserva antes y nos hagan viajar hasta el hotel para salir desde allá a tener que buscar donde hospedarse de última hora, una total falta de respeto ##### camilo Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### FELIPE j Oct 14, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimo servicio y mal trato del personal. Pésimo servicio. No me dejaron entrar al hotel porque sobre vendieron las habitaciones y cuando llegue ya no había disponibilidad. Muy mal trato por parte del personal del hotel, pedí hablar con el gerente y me dijeron que el ya había salido de trabajar y no lo iban a molestar. ##### FELIPE j Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Beatriz, merida Oct 13, 2021 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Nos solicitaron salir del hotel la última noche ya que hubo ataque a las instalaciones en la madrugada con balacera y hasta ahorita no me han devuelto el importe de la noche que nos sacaron. Espero que pronto nos bonifiquen el importe ##### Beatriz Stayed 2 nights in Oct 2021 ### 8/10 Good #### Verified traveller Oct 1, 2021 Liked: Staff & service ##### Verified traveller Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Maurício Mendes Sep 24, 2021 Disliked: Staff & service #### Hotel Muito bom Para quem vai a trabalho Hotel muito bem localizado e muito confortável, mais o serviço na recepção na chegada não foi nada agradável, nenhuma água e nem um café são oferecidos na chegada. Muito menos um copo para beber água ( quando solicitado um copo a recepção informou que não teriam e não estariam autorizados a emprestar e nem mesmo ter descartávies para os clientes, para quem chega para umas ferias e descanso não seria o melhor lugar a ser indicado mais se vc vai a trabalho e passe todo o tempo fora do hotel ai sim pode ser uma boa pedida. O serviço de room service não existe. As meninas da limpeza e arrumação dos quartos são as que salvam o atendimento e cordialidade do hotel. O café da manhã: não esta incluso e não é servido a vontade. ##### Maurício Mendes Stayed 15 nights in Sep 2021 ### 10/10 Excellent #### Angel Sep 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Angel Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Didier, Tarcoles Sep 20, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muy lindo, cerca del centro de playa del Carmen ##### Didier Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Enrique Sep 20, 2021 ##### Enrique Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Veronica Sep 18, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Veronica Stayed 1 night in Sep 2021 ### 8/10 Good #### Verified traveller Sep 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien. ##### Verified traveller Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Daniel Sep 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un lugar muy tranquilo, cómodo y seguro, recomendable para descansar ##### Daniel Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller Sep 7, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen servicio El hotel super limpio, cómodo, y agradable ...sin duda volvería sin pensarlo ##### Verified traveller Stayed 5 nights in Aug 2021 ### 10/10 Excellent #### Victor Manuel Aug 24, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelentes instalaciones Habitación muy cómoda. Cuenta con todo lo necesario para una estancia confortable y de descanso. ##### Victor Manuel Stayed 4 nights in Aug 2021 ### 10/10 Excellent #### Efren Aug 21, 2021 ##### Efren Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Jan Aug 16, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Jan Stayed 4 nights in Aug 2021 ### 8/10 Good #### Verified traveller Aug 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Agradable lugar ##### Verified traveller Stayed 1 night in Aug 2021 ### 8/10 Good #### HERNAN Aug 13, 2021 ##### HERNAN Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Victor Aug 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Victor Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Victor Aug 2, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Victor Stayed 1 night in Jul 2021 ### 8/10 Good #### Eddie Aug 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Eddie Stayed 1 night in Jul 2021 ### 8/10 Good #### Alberto Jul 30, 2021 Liked: Staff & service Disliked: Cleanliness #### Higiene y limpieza El hotel está bien, tiene aire acondicionado y lo mas necesario para estas a gusto en el día. estuve en el hotel 8 días seguidos, en ninguno de esos días cambiaron las sabanas, ni colchas, ni fundas de mi ropa de cama; es un tema que sí me importa mucho y mas con esto del COVID. ##### Alberto Stayed 7 nights in May 2021 ### 10/10 Excellent #### Adir Jul 30, 2021 ##### Adir Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 28, 2021 Liked: Cleanliness, amenities El hotel esta lindo pero le falta mucho mantenimiento. No había artículos de aseo personal en el baño. Y lo peor fue que el aire acondicionado no bajaba de 24 grados C y el cuarto olía un poco a humedad. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Fabrizio Jul 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En general esta bien el hotel Buen hotel, las habitaciones son amplias y el personal presta una buena atención, NO incluye desayuno y el que ofrecen en el hotel no te permite escoger lo que tú quieres comer. ##### Fabrizio Stayed 3 nights in Jul 2021 ### 8/10 Good #### Alejandro Jul 25, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alejandro Stayed 2 nights in Jul 2021 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - 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