Title: Terrasse Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Terrasse Hotel Playa del Carmen Art Deco hotel with a rooftop terrace and spa services ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/0da5dda6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/7fb526e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2c92eb63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/16b02244.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/34de51da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Terrasse Hotel Playa del Carmen welcomes visitors with its rooftop terrace, restaurant and spa services. Guests appreciate the helpful multilingual staff, in-room WiFi and beach towels for trips to nearby Punta Esmeralda Beach, which previous visitors particularly recommend. 8.8 Excellent ## Popular amenities - Spa - 24/7 front desk - Housekeeping - Pool - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Double Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/2c92eb63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds 10.0 Exceptional 2 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout drapes/curtains Hair dryer Private bathroom - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ![Deluxe Double Room, 1 Queen Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/4edd620b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed 8.4 Very good 8 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout drapes/curtains Hair dryer Private bathroom - 188 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Deluxe Double Room, 1 King Bed | View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/54199caf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed 7.0 Good 2 reviews ### Highlights Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout drapes/curtains Hair dryer Private bathroom - 237 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/a2834244.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 2 Double Beds ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout drapes/curtains Hair dryer - 237 sq ft - City view - Sleeps 4 - 2 Double Beds ![Premium Double Room, 1 King Bed](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/e749bb8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, 1 King Bed 7.4 Good 3 reviews ### Highlights Balcony Air conditioning Smart TV Renovated in 2020 Premium bedding Down duvet Blackout drapes/curtains Hair dryer - 237 sq ft - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/69000000/68900000/68897700/68897680/38e36df2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Impression Moxché by Secrets – Adults Only – All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 221 reviews CA $1,157 CA $1,157 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=38c43452-0d1e-4ff0-bdff-08feffd10ca1&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - 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Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,186 reviews CA $205 CA $267 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=38c43452-0d1e-4ff0-bdff-08feffd10ca1&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 145 reviews CA $169 CA $246 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=38c43452-0d1e-4ff0-bdff-08feffd10ca1&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 924 reviews CA $1,830 CA $1,830 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=38c43452-0d1e-4ff0-bdff-08feffd10ca1&top_cur=CAD) Ad ![Water park](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61510000/61500700/61500646/81bbf8da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,429 reviews CA $1,112 CA $1,349 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Xcaret-Arte-All-Parks-And-Tours-All-Fun-Inclusive.h61500646.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=38c43452-0d1e-4ff0-bdff-08feffd10ca1&top_cur=CAD) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 2,874 reviews CA $345 CA $345 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=38c43452-0d1e-4ff0-bdff-08feffd10ca1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64067%2C-87.06363&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8MCF4-iBk7LYGdGFiHptg9_wCq4=) Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710 #### What's nearby - Mamitas Beach - 8 min walk - 0.7 km - Playa del Carmen Main Beach - 11 min walk - 1.0 km - Quinta Avenida - 14 min walk - 1.2 km - Gran Coyote Golf - 4 min drive - 4.3 km - Punta Esmeralda Beach - 6 min drive - 1.4 km #### Getting around - Cancun Intl. Airport (CUN) - 50 min drive #### Restaurants - ‪Pizza Italia - ‬6 min walk - ‪Quinta Parilla - ‬5 min walk - ‪Que Huevos - ‬4 min walk - ‪Tropical Tacos - ‬3 min walk - ‪El Calambrillo - ‬4 min walk ## About this property ### Terrasse Hotel Playa del Carmen Hotel remodeled in 2020 and located near Punta Esmeralda Beach Located close to Playa 88 and Gran Coyote Golf, Terrasse Hotel Playa del Carmen provides a rooftop terrace. Treat yourself to a Swedish massage or other spa services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Bike rentals, a roundtrip airport shuttle (surcharge), and outdoor furniture - A 24-hour front desk, coffee/tea in the lobby, and multilingual staff - Tour/ticket assistance, a water dispenser, and a front-desk safe - Guest reviews say great things about the helpful staff Room features All guestrooms at Terrasse Hotel Playa del Carmen boast thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Extra amenities include: - Bathrooms with showers and hair dryers - 55-inch Smart TVs with Netflix, streaming services, and digital channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,529 reviews CA $42 CA $54 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/73000000/72930000/72927000/72926985/d0f0a2fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balkón Boutique Hotel Luis Donaldo Colosio - Pool - Free WiFi - Air conditioning - Housekeeping 8.6 Excellent 69 reviews CA $47 CA $60 total includes taxes & fees Oct 16 - 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Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,021 reviews CA $84 CA $108 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite | Private kitchen](https://images.trvl-media.com/lodging/38000000/37080000/37070600/37070571/8e42f677.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Kaoba Hotel & Suites Playa del Carmen - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 793 reviews CA $42 CA $55 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=37070571&PinnedHotelID=37070571&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/2fcb233b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Beach Boutique Hotel & Spa Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 7.8 Good 223 reviews CA $68 CA $87 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 314 reviews CA $43 CA $57 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Roundtrip airport shuttle (surcharge) ### Food and drink - Coffee and tea in common areas ### Things to do - Bicycle rentals - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Elevator - Smooth flooring in public areas - Tile flooring in public areas - Well-lit path to entrance - Wheelchair-accessible path to elevator ### More - 1 building - 6 floors - Art Deco architecture - Communal living room - Designated smoking areas - Renovated entire property - December 2020 ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Terrasse Hotel Spa Terrasse Del Carmen Del Carmen Terrasse Hotel Playa del Carmen Hotel Terrasse Hotel Playa del Carmen Playa del Carmen Terrasse Hotel Playa del Carmen Hotel Playa del Carmen ## Frequently asked questions ### Does Terrasse Hotel Playa del Carmen have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Terrasse Hotel Playa del Carmen? > As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Terrasse Hotel Playa del Carmen on Oct 16, 2025 start from CA $45.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Terrasse-Hotel-Playa-Del-Carmen.h60024533.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Terrasse Hotel Playa del Carmen pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Terrasse Hotel Playa del Carmen? > This hotel doesn't offer parking. ### What time is check-in at Terrasse Hotel Playa del Carmen? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Terrasse Hotel Playa del Carmen? > Check-out is at noon. ### Does Terrasse Hotel Playa del Carmen provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Terrasse Hotel Playa del Carmen located? > Located in Luis Donaldo Colosio, this hotel is within 1 mi (2 km) of Playa 88 and Punta Esmeralda Beach. Gran Coyote Golf and Playa Xcalacoco are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Terrasse Hotel Playa del Carmen Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Amenities ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 105 8 - Good 42 6 - Okay 14 4 - Poor 6 2 - Terrible 6 ### 10/10 Excellent #### Tyler Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk staff always g Very personable, cleansing staff pleasant. Rooms fair priced. ##### Tyler Stayed 1 night in Sep 2025 ### 10/10 Excellent #### mitchell Feb 8, 2025 Great staff, nice quiet hotel. ##### mitchell Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Laura Mar 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely!!Not far from the restaurants and the beach. ##### Laura Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Kaiwen Dec 1, 2024 Liked: Cleanliness, property conditions & facilities Great place! ##### Kaiwen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ian Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff, very attentive if we needed anything. Beds were a little hard and pillows could use a refresh. Very close to the best beach in Playa Del Carmen so we appreciated that. Overall it's a wonderful small hotel that's a little out of the way to enjoy the 5th Avenue experience but if you don't mind a stroll its well worth staying at, and you can't beat the price. ##### Ian Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Timothy Feb 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome staff, clean hotel, will definitely stay there again! ##### Timothy Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Connor Jan 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, very pleased with the hotel. excellent value for the price. I would highly recommend this to anyone looking for a nice hotel at a reasonable price. 5 stars. ##### Connor Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Dahlia Aug 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful hotel, affordable, kind and attentive staff, near local homes and shops ##### Dahlia Stayed 11 nights in Jul 2022 ### 10/10 Excellent #### JACK Dec 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great little hotel. Great little hotel in a fantastic location. Friendly staff and everything worked well. Would reccomend. ##### JACK Stayed 1 night in Dec 2023 ### 8/10 Good #### Kamaria Nov 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful hotel on a budget! gorgeous views from the roof/pool & the restaurant had a great breakfast :) ##### Kamaria ### 10/10 Excellent #### Andy Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was place was great, not far from 5th Avenue. Staff were super nice and attentive/helpful. Location was great and felt safe. In front of a Sunday market so it was wholesome to see them prep their stands. Nice spot for our tour guides to find and pick us up. Overall, the stay was excellent! Will visit again soon! ##### Andy Stayed 3 nights in Dec 2024 ### 8/10 Good #### Michelle Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Mirla works at the front desk. My 3rd day she efficiently moved my room to the back and stored my luggage for when I returned. I found the dogs barking a little annoying, where some people may not even notice. Mirla also helped me with the bike rental at the hotel. Thank you for excellent service. ##### Michelle Stayed 4 nights in Mar 2025 ### 8/10 Good #### Vonshae Dec 12, 2023 Liked: Staff & service, property conditions & facilities Good place to stay. They have street parking and on Sundays they a street marking the anyone would enjoying. ##### Vonshae ### 8/10 Good #### Justin Jan 14, 2024 Liked: Amenities Great spot. ##### Justin Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Brenda Mar 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are so nice and friendly ##### Brenda Stayed 11 nights in Feb 2023 ### 10/10 Excellent #### Juan Feb 28, 2024 Liked: Staff & service, property conditions & facilities The hotel is clean and the staff is very welcoming and helpful. The area is centrally located to shopping,the beach, and restaurants. The restaurant ##### Juan Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Robin Feb 3, 2025 The rooms are small and the bed is not comfortable. It’s very basic. ##### Robin Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jeannette Jul 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities I loved how cozy and welcoming it felt, wish the hotel had a parking garage. ##### Jeannette Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Nikoletta Feb 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best place in Playa! I will always come back here. It has everything ##### Nikoletta Stayed 3 nights in Jan 2024 ### 8/10 Good #### Rendell Jan 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good, cozy hotel The experience was good for the short time that I spent there. The room was very comfortable and clean. The only thing I could ask for was body lotion. ##### Rendell Stayed 2 nights in Jan 2024 ### 8/10 Good #### Luis Fernando Nov 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Luis Fernando Stayed 1 night in Nov 2024 ### 8/10 Good #### Jenni Mar 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard! ##### Jenni Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Mohammed Feb 26, 2024 Liked: Staff & service Disliked: Property conditions & facilities Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited. ##### Mohammed Stayed 1 night in Feb 2024 ### 10/10 Excellent #### CJ Jul 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content. ##### CJ Stayed 1 night in Jul 2023 ### 8/10 Good #### CHRISTOPHE Aug 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful roof top ##### CHRISTOPHE Stayed 1 night in Aug 2022 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - 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