Title: Toh House Luxury by Boutique Apartments MX - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Toh House Luxury by Boutique Apartments MX Apartment with free parking, near Playa del Carmen Main Beach ![Outdoor pool, open 8:00 AM to 9:30 PM, sun loungers](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/a5a5c210.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 3 Bedrooms | Living area](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/d6f62673.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/15e6372e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 3 Bedrooms | Private kitchen](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/9e1e90db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Balcony](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/c75366ad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Mamitas Beach and Playa del Carmen Main Beach, Toh House Luxury by Boutique Apartments MX provides a rooftop terrace, a garden, and an outdoor entertainment area. Stay connected with free in-room WiFi. 8.0 Very good ## Popular amenities - Pool - Barbecue grill - Air conditioning - Outdoor space - Parking included - Kitchen ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=78446217&PinnedHotelID=78446217&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 15 of 15 rooms ![40-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/0f81b94a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 829 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ![40-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/8e98644c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/15e6372e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Yard Balcony Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table - 1076 sq ft - 2 bedrooms - Park view - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ![Apartment, 3 Bedrooms](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/04146279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms ### Highlights Balcony Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV - 1292 sq ft - 3 bedrooms - Park view - Sleeps 10 - 1 King Bed, 2 Double Beds, 1 Queen Bed and 1 Double Sofa Bed ![Apartment](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/7989d668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ![Apartment](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/31d59f32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Apartment | Living area](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/bde009eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ![40-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/7c8a0f00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![40-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/35f17115.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![40-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/7c8a0f00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ![40-inch Smart TV with digital channels, Netflix, streaming services](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/6cde8753.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![2 bedrooms, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/cff33471.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![2 bedrooms, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/315cc080.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![2 bedrooms, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/389eb0e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 646 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![2 bedrooms, premium bedding, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/79000000/78450000/78446300/78446217/eabd65cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Air conditioning Heating Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dining table Smart TV 2 bedrooms - 829 sq ft - 2 bedrooms - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/ef53941c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 10.0 Exceptional 22 reviews CA $516 CA $628 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=8429f1ac-756a-4661-9673-4ee3cc61a9c5&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/c74bfc43_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-TOH-RESIDENCES.h78446217.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-TOH-RESIDENCES.h78446217.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63687%2C-87.07033&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CP75vdzcfpgJ4lM58QI5nQPaZAE=) Andrés Quintana Roo Gonzalo Guerrero, 385, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Avenida - 6 min walk - 0.6 km - Quinta Alegría Shopping Mall - 10 min walk - 0.9 km - Playa del Carmen Main Beach - 11 min walk - 1.0 km - Mamitas Beach - 11 min walk - 1.0 km - Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪El Fogon del May - ‬8 min walk - ‪Chiltepin Marisquillos - ‬6 min walk - ‪La Birria - ‬4 min walk - ‪La Bamba Jarocha - ‬6 min walk - ‪Los Aguachiles - ‬5 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Toh House Luxury by Boutique Apartments MX Apartment with free parking, near Playa del Carmen Main Beach This smoke-free apartment building features an outdoor pool, a rooftop terrace, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and multilingual staff assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a Smart TV with digital channels and Netflix, and other amenities include free WiFi and premium bedding. Toh House Luxury by Boutique Apartments MX offers 17 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. This Playa del Carmen apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels and Netflix. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,555 reviews CA $48 CA $62 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/109000000/108330000/108323900/108323868/fd8c58b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Distrito Corazón by BoutiqueApartmentsMX Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Outdoor space 7.0 Good 43 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=108323868&PinnedHotelID=108323868&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/19000000/18960000/18953400/18953301/a1e32584.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Fifty Suites Luis Donaldo Colosio - 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Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1828518&PinnedHotelID=1828518&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22320000/22316500/22316404/2342614c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del Árbol Condo Ejidal - Pool - Kitchen - Free WiFi - Air conditioning 8.0 Very good 346 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=22316404&PinnedHotelID=22316404&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool - Pool loungers ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free covered self parking on site - Limited onsite parking (max 1 space per unit) - Onsite parking options include a carport ### Family friendly - Free crib ### Kitchen - Cookware, dishware, and utensils - Freezer - Full-sized refrigerator/freezer - Microwave - Oven - Paper towels - Stovetop - Toaster - Water dispenser ### Dining - Dining table ### Bedrooms - 2 bedrooms - Premium bedding ### Bathroom - Hair dryer - Towels provided ### Living spaces - Dining table ### Entertainment - 40-inch smart TV with digital channels - Netflix - Streaming services ### Outdoor areas - Barbecue grill - Garden - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Laundry - Laundry detergent ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Pool access ramp on site - Tile flooring in room - Upper floors accessible by stairs only - Wheelchair-accessible bathroom vanity - Smoking not allowed ### Services and conveniences - Blackout drapes - Iron/ironing board on request - Multilingual staff - Safe - Virtual front desk ### Location highlights - In a shopping district - In an entertainment district ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 17 units - Garden - Water dispenser ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking A virtual front desk provides assistance to guests The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Pool access available from 8:00 AM to 9:30 PM Parking height restrictions apply ### Property is also known as TOH RESIDENCES Toh House By Apartments Mx Toh House Luxury by Boutique Apartments MX Toh House Luxury by Boutique Apartments MX Apartment Toh House Luxury by Boutique Apartments MX Playa del Carmen ## Frequently asked questions ### Does Toh House Luxury by Boutique Apartments MX have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:30 PM. ### Is Toh House Luxury by Boutique Apartments MX pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Toh House Luxury by Boutique Apartments MX? > Self parking is free at this property. ### What time is check-in at Toh House Luxury by Boutique Apartments MX? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Toh House Luxury by Boutique Apartments MX? > Check-out is at 10:00 AM. ### Where is Toh House Luxury by Boutique Apartments MX located? > Located in Downtown Playa del Carmen, this apartment building is within a 15-minute walk of Super Chedraui Selecto Avenida 10, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Mario Villanueva Stadium Madrid are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Toh House Luxury by Boutique Apartments MX Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Amenities ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 36 8 - Good 14 6 - Okay 11 4 - Poor 7 2 - Terrible 4 ### 10/10 Excellent #### James Sep 29, 2025 Liked: Cleanliness, property conditions & facilities, communication Beautiful ##### James Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Karen Oct 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I love Toh House, great and kind staff. The AC was spitting ice and they resolved the problem the same day. I would recommend staying here. Because it’s quiet, yet still close to everything. Oh and before I forget: the best bed!!! ##### Karen Stayed 13 nights in Oct 2025 ### 8/10 Good #### Yadira Aug 21, 2025 Liked: Cleanliness, property conditions & facilities You House Luxury Apts. were good for the price. Is conviniebtly located in the middle of grocery, convenience stores , plenty of food stands nearby within walking dirance. The apts aren’t too far away from 5a Ave. we enjoyed our stay, just! If you need a place to stay at in Playa this will be a good choice! ##### Yadira Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Juan Carlos Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Juan Carlos Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Andrew Wood Apr 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I liked the neighborhood. I felt safe and quiet. ##### Andrew Wood Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Karen Aug 20, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place ##### Karen Stayed 7 nights in Aug 2024 ### 8/10 Good #### Kayne May 15, 2025 Liked: Cleanliness, amenities, communication Worked for me. No complaints. ##### Kayne Stayed 5 nights in May 2025 ### 2/10 Terrible #### Vip Jun 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Horrible service ##### Vip Stayed 5 nights in Jun 2025 ### 8/10 Good #### Margarita Sep 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location ##### Margarita Stayed 15 nights in Aug 2024 ### 10/10 Excellent #### Hilda May 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The apartment is very comfortable, close to 5th avenue, it’s also fresh and it has an elevator which comes very helpful when bringing your luggage. I would improve that to fumigate cause the mosquitoes come inside easily when opening the windows. ##### Hilda Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Marie Thérèse Jan 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication we will come again and refer this place to everyone ##### Marie Thérèse Stayed 15 nights in Jan 2025 ### 8/10 Good #### Vladica Feb 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities High recommendations, some small non important issues with apartment inventories. Safe and great location. ##### Vladica Stayed 21 nights in Feb 2025 ### 6/10 Okay #### Giovanni Mar 8, 2025 Liked: Cleanliness, property conditions & facilities, communication The suits are very nice and clean . Not suitable for long term stays . Very poor equipped kitchen . Stayed for three weeks and rooftop pool had only one lounger . Location was excellent and staff also is excellent. One towel per guest per week . ##### Giovanni Stayed 21 nights in Feb 2025 ### 10/10 Excellent #### Laura Apr 3, 2024 Liked: Cleanliness, property conditions & facilities, communication Very comfortable beds, enough space between rooms to have privacy between our parties ##### Laura Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Maria Molero Apr 4, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Dirty and full of mold. I didn't want my family and I to get sick. We left and booked another property. The property didn't want to pay us back the money we paid. Please don't believe the reviews are false. ##### Maria Molero Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Eory Aug 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Area was very nice and clean. We had the penthouse for a family of 4. Worth all the money. When you want a rest day you can just go to the 6 floor and chill. But a very very good place to stay. ##### Eory Stayed 1 night in Aug 2024 ### 10/10 Excellent #### MARIELA RUELAS Oct 4, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Super ##### MARIELA RUELAS Stayed 6 nights in Sep 2023 ### 6/10 Okay #### Margarita Jan 5, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication The delay on sending the code for the room and no internet at all. We could not watch tv the whole week. ##### Margarita Stayed 6 nights in Dec 2024 ### 6/10 Okay #### Gu Mar 19, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The apartment itself is not bad. Good location. Plenty of grocery stores and the beach is a short walk away. So is fifth avenue, the Shopping district. It is self check-in, But I didn't receive any instruction Until I got there and called them. The amenities are severly lacking. Barely any utensils and pots and pans for cooking. Not enough hangera Or towels. No beach towels. No place to do laundry and nowhere to hang laundry Either. The pool is not cleaned regularly. And there are only two chairs by the pool. Overall, the property needs better maintenance. If you are looking for a more luxury stay or a longer term stay (more Than a couple nights), I would not recommend staying here. ##### Gu Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Marco Jul 18, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We had to reserve last minute stay, due to cancellation of our flight because of hurricane , the penthouse was beautiful, spacious and modern, we felt safe and Mary the property keeper was so helpful and caring, we had a bit of water leaking because of the storm for hurricane Beryl and she cleaned everything , again it was a hurricane cat 3! So it was minimum obvious. We felt safe and we will definitely stay there from now on, we didn’t mind walking few blocks to the beach or to the quinta avenida. We moved from a resort on the beach to this property and stayed 3 days and we loved it. ##### Marco Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Paul Feb 22, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The unit we stayed in needed some cleaning. The windows were filthy, the baseboards in the bathrooms needed a good scrubbing and our towels were very stained. We did not have a coffee maker and the kettle was broken. The pool was full of leaves and there was green algae on the walls of the pool. The bar b q was unusable. Two of The lounge chairs on the roof top were broken. We voiced our concerns and no one reached out to us to address them. Unfortunately I will not return to this property nor will I recommend it. ##### Paul Stayed 10 nights in Feb 2025 ### 8/10 Good #### Travis Jan 4, 2024 Liked: Cleanliness, property conditions & facilities, communication Paper interior walls so you hear everything and vise versa. We stayed in main floor. You don't know what suite you are booking when you make a reservation , as we would prefer upper floor with balcony . Rooftop was excellent. overall good but pricey for what you get ##### Travis Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Sima Feb 16, 2024 Liked: Cleanliness This hotel/STR in PDC had a strict cancellation policy, which was disappointing as I was unable to cancel hours after booking. Additionally, the location was quite far from the hotel/restaurant zone, making it feel a bit dead and uneventful. While the apartment itself was nice, it lacked the essential amenities (such as coffee & cooking stuff) that would have made it feel like a home away from home. ##### Sima Stayed 3 nights in Feb 2024 ### 6/10 Okay #### RAMON May 12, 2024 Liked: Cleanliness, amenities, communication No front desk assistance and the elevator was out for the entire week we were there. Imagine having to go up and down 4 flights of stairs for the entire week. Had a hard time checking in the first but eventually we were given the information to do so. ##### RAMON Stayed 7 nights in May 2024 ### 6/10 Okay #### George Mar 5, 2025 Liked: Cleanliness Disliked: Room comfort #### Better cheaper options available 1\. Communications regarding checking came after 3 pm on day of checking in. Correspondence during day of check in was not answered. 2.WIFI was weak and unresponsive at times. Attempts with whoever I was communicating with were unsuccessful. 3. Pool area was not user friendly, only three lounge chairs and all three were broken. Pool deck has potential to be outstanding spot but the lack of chairs and umbrellas make it undesirable. 4. Sewer gas small in bathroom. 5.TV in bedroom should be in living area so you can sit and watch. 6. Location is good, walking distance to most amenities. 5. Kitchen amenities not suitable for long term stay. 6. Two towels suppled, nothing for pool or beach. 7. Window in unit all frosted over, felt like living in a dungeon. 8.One roll of toilet paper supplied. I have stayed in better units in PDC, I would not stay here again. ##### George Stayed 5 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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