Title: Siesta Fiesta Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Siesta Fiesta Hotel Travelers relax by the outdoor pool or enjoy al fresco meals at this vibrant retreat near Playa del Carmen's Main Beach, just steps from the lively Quinta Avenida ![Exterior](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/e1bcd542.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ed5567d6-69e7-48bf-bc4b-b71c81c32139-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Sundeck](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/86a4b9a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | View from room](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/94e8f9ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/4ed09b5b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Siesta Fiesta Hotel blends relaxation and exploration with a refreshing outdoor pool and on-site Mexican restaurant, Fah. Guests enjoy drinks at the bar while planning trips to the nearby Quinta Avenida shopping district, with WiFi available throughout to share their adventures. 7.4 Good ## Popular amenities - Bar - Breakfast available - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 22 - Oct. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 23 - Oct. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### Room Superior - 193 sq ft - Sleeps 2 ### Double Room Superior - 322 sq ft - Sleeps 4 ![Superior Double Beds](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/061fd25a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Beds 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Private bathroom Digital channels Wardrobe or closet - 323 sq ft - Sleeps 4 - 2 Double Beds ![Superior King](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/33d00521.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King 8.0 Very good 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Private bathroom Digital channels Wardrobe or closet - 323 sq ft - Sleeps 2 - 1 King Bed ### Room Standard - 322 sq ft - Sleeps 2 ![Standard Room](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/de781eb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Private bathroom Digital channels Wardrobe or closet - 323 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 Queen Bed](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/48834495.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Private bathroom Digital channels Wardrobe or closet - 269 sq ft - Sleeps 2 - 1 Queen Bed ### Room Superior with Pool View - 193 sq ft - Sleeps 2 ## You may also like Ad ![5 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Waterslide 9.2 Wonderful 63 reviews CA $776 CA $943 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3bfe366b-270d-4a6e-98f6-311c726d100d&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Siesta-Fiesta-Hotel.h6262103.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Siesta-Fiesta-Hotel.h6262103.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Siesta Fiesta Hotel is in the entertainment district and near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62634%2C-87.07256&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PT24CLf-pmng-SzxVh8WuDpGAx0=) 5a Avenida entre las Calles 8 y 10, Centro, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 1 min walk - 0.0 km - Playa del Carmen Main Beach - 5 min walk - 0.4 km - Mamitas Beach - 9 min walk - 0.8 km - Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km - Playacar Beach - 11 min walk - 1.0 km ### Getting around - Cancun Intl. Airport (CUN) - 50 min drive ### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Fah Restaurant Bar - ‬1 min walk - ‪Mi Jardin Secreto - ‬1 min walk - ‪Restaurante Tropical - ‬1 min walk - ‪La Cochi-loka - ‬1 min walk ## About this property ### Siesta Fiesta Hotel Hotel near Quinta Avenida Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are located near Siesta Fiesta Hotel, which provides concerts and live shows, a terrace, and a garden. The on-site Mexican cuisine restaurant, Fah, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance - Smoke-free premises, multilingual staff, and evening entertainment - A 24-hour front desk, concierge services, and a music library Room features All guestrooms at Siesta Fiesta Hotel include comforts such as air conditioning, in addition to amenities like free WiFi. Extra conveniences in all rooms include: - Showers and free toiletries - 30-inch flat-screen TVs with digital channels - Wardrobes/closets, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 315 reviews CA $42 CA $56 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room | View from room](https://images.trvl-media.com/lodging/2000000/1170000/1163400/1163348/15526417.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Boutique Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Air conditioning 7.6 Good 816 reviews CA $54 CA $69 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1163348&PinnedHotelID=1163348&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,539 reviews CA $51 CA $65 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free WiFi 6.0 246 reviews CA $23 CA $32 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 169 per person - A bar/lounge - A restaurant ### Restaurants on site - Fah - Fah ### Things to do - Concerts/live shows - Evening entertainment - Music library ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Cobblestone flooring in public areas - Upper floors accessible by stairs only ### More - 1 building - 3 floors - Built in 1999 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch flat-screen TV with digital channels ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Desk ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out fee: MXN 400 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 169 per person - Airport shuttle fee: MXN 1000 per person (one-way) - Late check-out fee: MXN 400 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Siesta Fiesta Hotel Siesta Fiesta Hotel Playa del Carmen Siesta Fiesta Playa del Carmen Siesta & Fiesta Hotel Playa Del Carmen Siesta & Fiesta Riviera Maya/Playa Del Carmen, Mexico Siesta Fiesta Hotel Playa del Carmen Siesta Fiesta Playa del Carmen Hotel Siesta Fiesta Hotel Playa del Carmen Playa del Carmen Siesta Fiesta Hotel Hotel Hotel Siesta Fiesta Hotel Siesta Fiesta Siesta Fiesta Playa Del Carmen Siesta Fiesta Hotel Hotel Siesta Fiesta Hotel Playa del Carmen Siesta Fiesta Hotel Hotel Playa del Carmen ## Frequently asked questions ### Is Siesta Fiesta Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Siesta Fiesta Hotel? > As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Siesta Fiesta Hotel on Oct 27, 2025 start from CA $48.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Siesta-Fiesta-Hotel.h6262103.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Siesta Fiesta Hotel? > Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available. ### What time is check-out at Siesta Fiesta Hotel? > Check-out is at noon. Late check-out is available for MXN 400. ### Does Siesta Fiesta Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of MXN 1000 per person applies. ### Where is Siesta Fiesta Hotel located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playacar Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Siesta Fiesta Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.8 Location ### 7.8 Staff & service ### 8.4 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 120 8 - Good 125 6 - Okay 60 4 - Poor 34 2 - Terrible 38 ### 10/10 Excellent #### Monica Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel ##### Monica Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Larry Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay here whenever I travel to Playa del Carmen!! ##### Larry Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Risto Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great price and friendly staff. Close to everything and a 5 min walk from the ADO bus terminal that goes everywhere ##### Risto Stayed 9 nights in Apr 2025 ### 10/10 Excellent #### Juan Jan 24, 2025 Liked: Staff & service, amenities Walking distance to everything shopping restaurants bars and beach. I've stayed here a few times in the past but this time the ceilling was leaking water. the staff promptly gave me a different room. This place is my go to when visiting playa. ##### Juan Stayed 7 nights in Jan 2025 ### 6/10 Okay #### Wieslaw Feb 5, 2025 Liked: Staff & service Disliked: Property conditions & facilities Good ##### Wieslaw Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Gordon Feb 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A little noisy ##### Gordon Stayed 16 nights in Jan 2025 ### 8/10 Good #### Oleg Mar 5, 2023 Liked: Staff & service, amenities, property conditions & facilities Very nice and great location. Good food. ##### Oleg Stayed 13 nights in Feb 2023 ### 10/10 Excellent #### Ingrid Dec 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities This was exactly what i needed: affordable, convenient and charming. ##### Ingrid Stayed 9 nights in Nov 2022 ### 10/10 Excellent #### Maria Adriana Mar 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service very nice, always helped with our needs. ##### Maria Adriana Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Gustavo Mar 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Getaway Great ##### Gustavo Stayed 1 night in Mar 2024 ### 8/10 Good #### NADIA Apr 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoy It is a good place to stay, you can enjoy the party with only going out the hotel, really good location. If you don't like the noise it is not for you. This place is good for families ##### NADIA Stayed 8 nights in Apr 2024 ### 8/10 Good #### Claudia Villa Apr 15, 2023 Liked: Cleanliness, staff & service, amenities I like the property because it’s comfortable and relaxing and nobody was bothering no one. Most importantly the breakfast was amazing! And if you are a rock and roll fan it is a prefect place for you and safe . We loved it!! ##### Claudia Villa ### 10/10 Excellent #### Gustavo Mar 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun Great ##### Gustavo Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Derek Nov 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice oasis tucked away from the city. Just know there is a bar and they play music at night. I enjoyed having the live music others may not. Well landscaped and nice staff. ##### Derek Stayed 3 nights in Nov 2023 ### 8/10 Good #### Jose Apr 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities H ##### Jose Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Monty Mar 16, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Intolerable noice from clubs next door ##### Monty Stayed 1 night in Mar 2024 ### 6/10 Okay #### Mark Jan 10, 2023 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Fahtastic Could use a new bed.Remember there is a bar beside the hotel so it is very loud until 2-3 am ( great bar for live music our favorite on 5th ave. Fah.) ##### Mark Stayed 6 nights in Jan 2023 ### 6/10 Okay #### Agustin Sep 24, 2024 Disliked: Property conditions & facilities Staff was courteous and helpful. Rooms are small and very antiquated. There was no hot water in our room for two days. The door to bathroom was rusted on the bottom and did not lock. Pros: located right in the heart of the shopping and nightlife district. cons: as mentioned above and no elevators if you’re carrying heavy luggage. Definitely not a place where you’ll sleep in the quiet. ##### Agustin Stayed 3 nights in Sep 2024 ### 8/10 Good #### Heather Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved staying here!! The entrance is right off of 5th Avenue. Fah bar and restaurant has good food and has great live music. We stayed on the bottom floor, room 102, close to the bar and the music at night didnt bother us. We liked being able to hear it from the comfort of our king bed. The pool could be nice, but the constant falling of leaves from the tree prevents that. I think they only run the pump for a short period each day. We didnt come for the pool thankfully. We liked having a patio with a table and chairs, but the mosquitos were too bad in the courtyard to sit outside. The staff was very nice and they are there 24 hours. We felt safe with the gated entry, but they need to add another gate from the bar. Anyone can walk through the bar to the hotel. Our room was nice and clean. The maid came every day. The lock on our door needs fixed.The shower is pretty small, but over all fine. We would definitely stay there again for the price!! ##### Heather Stayed 6 nights in Feb 2025 ### 8/10 Good #### Lizbeth Nov 29, 2022 Liked: Cleanliness, staff & service, amenities The penthouse is huge for the price! The property is not super new but given the price, it was a nice stay for me and my whole family. Close to the beach, shopping, and it is nice that they have free breakfast which helps save money. However, it is SO LOUD at night, especially on the weekend days. Clubs are all around so you hear the party for hours into the night. Somehow, we managed to sleep through it, even my one year old. I also enjoyed the pool, and at least some of the staff were very friendly and helpful. ##### Lizbeth ### 8/10 Good #### Shaneen Feb 6, 2024 Liked: Cleanliness, staff & service, amenities Loved the penthouse, classic charm and great service from reception. Right on 5th and easy walk to the beach. Spacious with all the amenities. Reception was very helpful and friendly. Cons terrible water pressure upstairs, the penthouse is third floor and the hotel has elevator and the noise level was incredible. A lot of reviews complained about loud music, I booked anyway because late night music is typical in Mexico. The hotel bar and the nightclub on the backside combined to make concert level noise with overlapping music until 3am every night. If you are a night owl it shouldn’t be a bother but if you need sleep that’s impossible. I would still stay again as accommodation and location were awesome. ##### Shaneen Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Martin Jan 7, 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Shower stopped working. Had two days where I couldn’t shower. No accommodations were made by the hotel staff ##### Martin ### 4/10 Poor #### Verified traveller Dec 20, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Hotel in a bar I want to emphasize that this hotel is located IN A BAR, in order to enter the premises and get to your room, you have to drag your luggage in between the tables through the bar and loud music. They said we have mentioned loud music but I didn’t see it anywhere on hotels.com so I want to make sure people have this info. The staff were friendly and trying to help but at night there was no-one to help with the luggage. There is no parking so if you have a rental, you have to consider parking farther and pay. The stay certainly is not peaceful especially for my mom and myself but I can imagine a group of college kids can have fun with the location being in the middle of a bar and close to all the action. ![](https://a.travel-assets.com/ugc/hotel-reviews/320D1A811347C6A641F729B896B1000E14FC32F21640018526020.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5442833986A6F744C1E84E5CACB0EECC7C2218C11640018527010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2021 ### 4/10 Poor #### Wilbert Feb 17, 2025 Disliked: Cleanliness, amenities, property conditions & facilities This is a hard review because we love this hotel Playa Del Carmen is a yearly destination for us and after staying here last year we had no intention to ever stay anywhere else the penthouse was perfect for us. This year we rented the penthouse again and were not informed that the lower bedroom was not available and locked up Everything was dirty nothing was prepped for our visit the refrigerator was in and out so we lost food that we purchased the microwave took four days to arrive as apparently the old one was broken and instead of buying a new one they had to wait for someone to check out to bring us a replacement. The stove didn’t work the oven didn’t work the whole room smelled like a fish tank our mattress was stained and disgusting. After all of that they still tried to charge us 350 pesos to replace a towel because they said it was excessively dirty so we took it back upstairs and hand washed it brought it back to white and had to take it back down something they could’ve done with the washing machine. They provided no bath mats no dish towels for the kitchen. The pool was cloudy and disgusting and just a mosquito breeding ground so the mosquitoes were unbearable when sitting on the balcony. The reservation showed up to six people we checked in with four and when my niece came for the final two nights they tried to charge me for her. The water was shut off twice. We have already booked with a different hotel for next year and are so disappointed ##### Wilbert Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Valentina Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fue la segunda vez en este hotel, amo la ubicación, la habitación esta vez no fue sensacional pero fue comoda. ##### Valentina Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - 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