Title: San Pedro Hotel 5ta Avenida - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # San Pedro Hotel 5ta Avenida Aparthotel with 2 outdoor swimming pools, 6-minute walk to Playa del Carmen Main Beach ![Front of property](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/1975356a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Apartment (Rooftop Access) | Living room](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/1f8633a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/12fa2085.jpg?impolicy=resizecrop&rw=297&ra=fit) ![BBQ/picnic area](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/fc2b5dd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartamento con Terraza | In-room dining](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/19491fdd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies San Pedro Hotel 5ta Avenida places visitors in downtown Playa del Carmen, steps from Mamitas Beach and Quinta Avenida. Enjoy stunning views from the rooftop terrace, relax by two pools with sun loungers and umbrellas, or stroll through the peaceful garden. Guests love it. 8.0 Very good ## Popular amenities - Pool - Kitchen - Barbecue grill - Outdoor space - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=40085228&PinnedHotelID=40085228&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 6 of 6 rooms ![3 bedrooms, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/5b757b2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 3 bedrooms Hair dryer - 1561 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed and 3 Double Beds ![Family Suite | In-room dining](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/c219d6be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 3 bedrooms Hair dryer - 1776 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed and 3 Double Beds ![Superior Suite (Rooftop Access) | In-room dining](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/33b26bb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite (Rooftop Access) ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 3 bedrooms Hair dryer - 1292 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed and 3 Queen Beds ![Apartamento con Terraza | Living area](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/7b935f99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento con Terraza ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 3 bedrooms Hair dryer - 2260 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed and 4 Double Beds ![Flat-screen TV](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/6b7e8d8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartamento Superior ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 3 bedrooms Hair dryer - 2260 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed and 4 Double Beds ![Flat-screen TV](https://images.trvl-media.com/lodging/41000000/40090000/40085300/40085228/5438efa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment (Rooftop Access) ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV 3 bedrooms Hair dryer - 2260 sq ft - 3 bedrooms - Sleeps 10 - 1 King Bed and 4 Double Beds ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 10.0 Exceptional 31 reviews CA $507 CA $617 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=209ae596-28f2-40e3-be6b-41c67eaab6cb&top_cur=CAD) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-San-Pedro-Hotel-5ta-Avenida.h40085228.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-San-Pedro-Hotel-5ta-Avenida.h40085228.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63471%2C-87.06667&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b0ypw-II8-Zaf5gmirjm12sFThE=) 5ta. Avenida Lote 7 X 34 Nte. y 38 Nte, Luis Donaldo Colosio, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Avenida - 2 min walk - 0.2 km - Playa del Carmen Main Beach - 6 min walk - 0.6 km - Mamitas Beach - 6 min walk - 0.6 km - Quinta Alegría Shopping Mall - 7 min walk - 0.6 km - Playa del Carmen Maritime Terminal - 7 min drive - 2.1 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Chez Céline - ‬1 min walk - ‪Club de la Cerveza - ‬1 min walk - ‪Quinta De Piedra - ‬1 min walk - ‪La Bodeguita del Medio - ‬1 min walk - ‪Mariskinky - ‬2 min walk ## About this property ### San Pedro Hotel 5ta Avenida Aparthotel with 2 outdoor swimming pools, 6-minute walk to Playa del Carmen Main Beach This smoke-free aparthotel features 2 outdoor pools, a rooftop terrace, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecue grills. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like 3 bathrooms and a dining area, and other amenities include free WiFi and a sitting area. Housekeeping is available once per stay. San Pedro Hotel 5ta Avenida offers 24 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay. 2 outdoor swimming pools are on site. ## Similar properties ![Beach](https://images.trvl-media.com/lodging/79000000/78050000/78046500/78046483/6768f93d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big new house 5 min from beach 🌟🌟🌟🌟🌟only family Playa del Carmen - Pool - Pet-friendly - Air conditioning 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=78046483&PinnedHotelID=78046483&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,015 reviews CA $97 CA $123 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/120000000/119690000/119688800/119688750/w905h683x60y0-d8ad4544.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Presidential 3 Bdr SUITE. Oceanview Rooftop Playa del Carmen Centro - Pool - Kitchen - Washer - Air conditioning CA $210 CA $287 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=119688750&PinnedHotelID=119688750&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/97000000/96670000/96661800/96661781/w1163h720x3y0-25b9fe21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront Bliss: 2BR Beach Haven w/ Private Pool Playa del Carmen Centro - Pool - Hot tub - Kitchen - Washer [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=96661781&PinnedHotelID=96661781&HadPinnedHotel=true®ionId=-1&adults=2) ![A heated pool](https://images.trvl-media.com/lodging/35000000/34400000/34391500/34391443/7c591799.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Location! Beautiful, spacious, and private penthouse 1 block to Mamitas! Downtown Playa del Carmen - Ocean view - Pool - Hot tub - Kitchen 9.4 Exceptional 60 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=34391443&PinnedHotelID=34391443&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/34000000/33510000/33502700/33502664/0da10923.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 4Br 5Ba 3 Level Condo 5th Av Steps From Mamitas Beach Downtown Playa del Carmen - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=33502664&PinnedHotelID=33502664&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/39000000/38820000/38813500/38813412/94994657.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachside Pool Condo 1 block to 5th Ave & Gym Downtown Playa del Carmen - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=38813412&PinnedHotelID=38813412&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Penthouse | Terrace/patio](https://images.trvl-media.com/lodging/97000000/96760000/96759300/96759217/496c45c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aldea Thai Oceanview Penthouses Downtown Playa del Carmen - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 29 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=96759217&PinnedHotelID=96759217&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/112000000/111330000/111322600/111322553/cabc9da5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B10 Distinctive Hotel Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Housekeeping 9.8 Exceptional 16 reviews CA $68 CA $89 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=111322553&PinnedHotelID=111322553&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/58000000/57170000/57165500/57165482/ddf6a2e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sole Suites Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Air conditioning 8.2 Very good 184 reviews CA $70 CA $88 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=57165482&PinnedHotelID=57165482&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - 2 outdoor pools - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free covered self parking on site - Wheelchair-accessible parking and van parking available ### Family friendly - Children stay free (see details) ### Kitchen - Coffee grinder - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Microwave - Stovetop ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - 3 private bathrooms - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Barbecue grill - Garden - Rooftop terrace ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible van parking - Smoking not allowed ### Services and conveniences - Housekeeping (once per stay) - Limited-hour front desk - Luggage storage - Safe - Tour and ticket assistance ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 24 units - Garden ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 9:00 AM - 9:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Pedro 5ta Avenida Del Carmen San Pedro Hotel 5ta Avenida Aparthotel San Pedro Hotel 5ta Avenida Playa del Carmen San Pedro Hotel 5ta Avenida Aparthotel Playa del Carmen ## Frequently asked questions ### Does San Pedro Hotel 5ta Avenida have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at San Pedro Hotel 5ta Avenida? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at San Pedro Hotel 5ta Avenida on Nov 5, 2025 start from CA $72.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-San-Pedro-Hotel-5ta-Avenida.h40085228.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is San Pedro Hotel 5ta Avenida pet-friendly? > No, pets are not allowed at this property. ### How much is parking at San Pedro Hotel 5ta Avenida? > Self parking is free at this property. ### What time is check-in at San Pedro Hotel 5ta Avenida? > Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at San Pedro Hotel 5ta Avenida? > Check-out is at noon. ### Where is San Pedro Hotel 5ta Avenida located? > Located in Downtown Playa del Carmen, this aparthotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## San Pedro Hotel 5ta Avenida Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 8 6 - Okay 2 4 - Poor 4 2 - Terrible 3 ### 8.2/10 Cleanliness ### 7.6/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 4/10 Poor #### natacha Jul 17, 2023 Liked: Cleanliness, communication Disliked: Amenities, property conditions & facilities The property is in a great area, but it was dirty all hallway , and it was not a Hotel, there are apartments for rent and the kitchen was not fully, the first day I told the receptionist that was dirty and the Pool was not good , but never seen someone cleaning ##### natacha ### 6/10 Okay #### Jamy Jan 5, 2023 Check in at 3 but took almost a hour to get checked in then room still wasn’t ready said it was just missing towels which they never brought and would be ready in 20 more mins. Trying to reach front desk wasn’t easy nothing left in room about Wi-Fi or how to connect with the property about any issues good thing we had our own towels. Pool area/hotel definitely needs some updates. I won’t be staying again. ##### Jamy Stayed 1 night in Jan 2023 ### 10/10 Excellent #### MARIA DE LOS ANGELES Oct 20, 2025 Liked: Cleanliness, property conditions & facilities, communication Excelente, súper amplio, muy completo y buen precio. ##### MARIA DE LOS ANGELES Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Maria Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Love the property. Very unique and the personal very attentive. Thanks so much!!!! ##### Maria Stayed 3 nights in Jul 2025 ### 8/10 Good #### veronica a Apr 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location good side of the home needs more linen and kitchen supplies. We were unable to cook anything because there wasn’t enough kitchen ware. Toilet flooded.the pools need maintenance and painting (upkeep) otherwise great location ##### veronica a Stayed 4 nights in Mar 2025 ### 8/10 Good #### Alejandro Mar 10, 2025 Liked: Cleanliness, amenities Disliked: Communication Pool are not clean ##### Alejandro Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Joaquin Mar 9, 2025 Liked: Amenities, property conditions & facilities No tiene estacionamiento como dice y no tiene internet ##### Joaquin Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Veronica Feb 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Muy buena ubicacion perfecto para familias cerca de muchos restaurantes bares ##### Veronica Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mariela Jan 9, 2025 Liked: Cleanliness, property conditions & facilities, communication The only issue we had was that they did not go and clean the place while we were there. ##### Mariela Stayed 3 nights in Dec 2024 ### 4/10 Poor #### Lijia Jun 26, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication WiFi and AC is the room was not working and no one was available at front desk. ##### Lijia Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Santiago Nov 21, 2023 Liked: Cleanliness, room comfort, communication #### Ubicación privilegiada Muy cómodo departamento, para estar con toda la familia ! ##### Santiago Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Roberto Jun 28, 2023 Liked: Cleanliness, room comfort, communication Exelente hotel. El único pero que le pongo es el tema del parqueo, ya que no hay libertad de movilización por estar dentro del área peatonal. Hay que estar pendientes que no los vea la policía para poder sacar y meter en vehículo. ##### Roberto Stayed 5 nights in Jun 2023 ### 10/10 Excellent #### Piedad May 22, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente atención, muy agradable la estancia , muy tranquilo, en buenas condiciones, amplio espacio en la habitación ##### Piedad Stayed 4 nights in May 2023 ### 10/10 Excellent #### Margaret Mar 4, 2023 Liked: Cleanliness, room comfort #### Exceptional Absolutely loved it! The room was amazing. Agree that the pool area could use a bit of a facelift but is still very enjoyable. If we go back to Playa del Carmen, this will be our hotel of choice. We may go back just to stay there again. ##### Margaret Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Karla Jan 16, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Muy buena ubicación, lo malo la movilidad con el vehículo, el estacionamiento no se puede ocupar hasta cierta hora, por el flujo de turistas lo que t hace pagar otro estacionamiento mientras da la hora. ##### Karla ### 4/10 Poor #### AMY Jan 2, 2023 Liked: Amenities Disliked: Cleanliness, property conditions & facilities, communication The location is great and the room was spacious but it was also dirty and not well maintained. ##### AMY ### 2/10 Terrible #### Helen Nov 11, 2022 Disliked: Cleanliness, amenities, communication This was the worst experience I have ever had. Hotel was dirty, had many issue with figuring out the key to the door, the front desk guy had no idea we where coming and kept saying he didn’t see any reservation. Overall awful experience. Never again ##### Helen Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Verified traveller Jun 17, 2022 Liked: Cleanliness, room comfort, communication #### AGRADABLE ESTANCIA Instalaciones muy bonitas, departamentos muy amplios ##### Verified traveller Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Maria Mar 1, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelent property best location only one problem was the in the bathroom and was imediately adressed and fixed. Personnel around the building 24/7 ##### Maria Stayed 6 nights in Dec 2021 ### 10/10 Excellent #### Citlalli Jan 13, 2022 Liked: Cleanliness, room comfort, communication #### Excelente lugar !!! Un lugar muy bonito, espacioso Perfecto para un viaje familiar, muy completo y bien equipado, quizá solo le aumentaría algunas amenidades pequeñas pero no siempre es necesario, aún así es un excelente lugar muy bien ubicado y agradable. Necesita más señalamiento para identificar la recepción. ##### Citlalli Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Teri, Edmonds Jan 12, 2022 Liked: Cleanliness, communication The unit itself was very nice and spacious. The rooftop pool was a great luxury but could definitely use some attention. I feel they have suffered from covid but have tons of potential. Front desk staff was extremely helpful. ##### Teri Stayed 4 nights in Jan 2022 ### 4/10 Poor #### Cristian Jan 8, 2022 Liked: Cleanliness Disliked: Property conditions & facilities, communication Run down, not even soap provided, no front desk people available. ##### Cristian Stayed 1 night in Jan 2022 ### 2/10 Terrible #### Verified traveller Dec 28, 2021 Disliked: Cleanliness, communication #### Great location but nothing else is good. Toilet dont work they ask you to open the ta k ang get itvto work everytime you need tobise it . ##### Verified traveller Stayed 5 nights in Dec 2021 ### 10/10 Excellent #### Rocio Nov 28, 2021 Liked: Cleanliness, room comfort, communication Nuestra estancia estuvo genial. La ubicación está excelente. Los departamentos están espaciosos. No usamos las instalaciones de la alberca. La atención del personal fue muy amable y sin problema alguno. Esta casi en la calle 38 donde nos encantó por qué está a solo 2 cuadras de una hermosa playa y el camino a la playa está muy padre por qué está lleno de restaurantes muy bonitos. Realmente el costo calidad es lo justo. Posiblemente le recomendaría a los departamentos cuidar un poco más ciertos detalles de limpieza. Y en cuanto al ruido si se escuchaba un poco de los antros por qué nos tocó un depa que estaba en la mera 5ta avenida. ##### Rocio Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Verified traveller Aug 12, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Great service! The rooms are big. Everything is walking distance. Lots of restaurants around and the beach is two blocks away from the hotel. ##### Verified traveller Stayed 4 nights in Aug 2021 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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