Title: SILVERSANDS Hotel Boutique - 5Th Ave - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel with a rooftop terrace, 6-minute walk to Playa del Carmen Main Beach ![Beach bar](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/7c61e372.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/e5507772.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/60a0842e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/f3904dc9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/e34c2d0a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies SILVERSANDS Hotel Boutique - 5Th Ave sits near Quinta Avenida, offering a perfect retreat for a relaxed getaway. Travelers enjoy the outdoor pool lined with sun loungers, convenient bike rentals for exploring the surrounding area, and complimentary WiFi in every room. 7.0 Good ## Popular amenities - Pool - Kitchen - Housekeeping - Outdoor space - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=22839754&PinnedHotelID=22839754&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe King Suite](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/73fb2602.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Suite ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Ceiling fan Private bathroom Bathrobes Microwave - 323 sq ft - Sleeps 2 - 1 King Bed ![LOFT KING SUITE](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/d444a6f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### LOFT KING SUITE ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Ceiling fan 2 bedrooms Private bathroom Bathrobes - 538 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/e5507772.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SUPERIOR KING SUITE WITH BALCONY ### Highlights Balcony Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Ceiling fan Private bathroom Bathrobes - 431 sq ft - City view - Sleeps 2 - 1 King Bed ![Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/d7265a91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed with Sofa bed, Balcony, City View ### Highlights Balcony Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Sofa bed Ceiling fan Private bathroom - 538 sq ft - City view - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22840000/22839800/22839754/26fc340c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer Flat-screen TV Ceiling fan Private bathroom Bathrobes Microwave - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ## You may also like Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41100/41060/8bc31ce0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,002 reviews CA $506 CA $616 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=cdfab9d9-9fbc-4147-97b7-57cdfbd9aa66&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/794400/794331/005c4476_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Reef Playacar Beach Resort & Spa Playacar - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-SILVERSANDS-Hotel-Boutique-5Th-Ave.h22839754.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-SILVERSANDS-Hotel-Boutique-5Th-Ave.h22839754.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63647%2C-87.06538&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fQoKoJ5rgLV18EuoTAx6VZtQqcQ=) 5 Avenida Entre Calle 38 y Calle 40, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 5 min walk - 0.5 km - Mamitas Beach - 6 min walk - 0.6 km - Playa del Carmen Main Beach - 8 min walk - 0.7 km - Playa del Carmen Maritime Terminal - 8 min drive - 2.5 km - Punta Esmeralda Beach - 10 min drive - 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 49 min drive #### Restaurants - ‪Las Hijas de la Tostada - ‬1 min walk - ‪Ah Cacao Chocolate Café - ‬1 min walk - ‪San Lucho Mezcaleria - ‬1 min walk - ‪De Local - ‬1 min walk - ‪Colectivo Mexicano Cervecero - ‬1 min walk ## About this property ### SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel with a rooftop terrace, 6-minute walk to Playa del Carmen Main Beach This aparthotel features an outdoor pool, a rooftop terrace, and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance and a picnic area. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. SILVERSANDS Hotel Boutique - 5Th Ave offers 7 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily. Recreational amenities at the aparthotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,571 reviews CA $46 CA $60 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/47000000/46230000/46223200/46223173/fdd87477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ahava Hotel Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 318 reviews CA $41 CA $56 total includes taxes & fees Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=46223173&PinnedHotelID=46223173&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 7 units - Bicycle rentals ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:30 PM Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8:00 AM - 11:30 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Mar Hotel Boutique 5th Av Playa del Carmen Mar Hotel Boutique 5th Av Mar Boutique 5th Av Playa del Carmen Mar Boutique 5th Av La Mar Hotel Boutique 5th Av Silversands Hotel Boutique La Mar Hotel Boutique 5th Av Silversands 5th Ave Del Carmen SILVERSANDS Hotel Boutique 5Th Ave SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel SILVERSANDS Hotel Boutique - 5Th Ave Playa del Carmen SILVERSANDS Hotel Boutique - 5Th Ave Aparthotel Playa del Carmen ## Frequently asked questions ### Does SILVERSANDS Hotel Boutique - 5Th Ave have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at SILVERSANDS Hotel Boutique - 5Th Ave? > As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at SILVERSANDS Hotel Boutique - 5Th Ave on Nov 5, 2025 start from CA $33.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SILVERSANDS-Hotel-Boutique-5Th-Ave.h22839754.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is SILVERSANDS Hotel Boutique - 5Th Ave pet-friendly? > No, pets are not allowed at this property. ### How much is parking at SILVERSANDS Hotel Boutique - 5Th Ave? > This property doesn't offer parking. ### What time is check-in at SILVERSANDS Hotel Boutique - 5Th Ave? > Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available. ### What time is check-out at SILVERSANDS Hotel Boutique - 5Th Ave? > Check-out is at noon. ### Does SILVERSANDS Hotel Boutique - 5Th Ave provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is SILVERSANDS Hotel Boutique - 5Th Ave located? > Located in Downtown Playa del Carmen, this aparthotel is within a 5-minute walk of Super Chedraui Selecto Avenida 10 and Mamitas Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SILVERSANDS Hotel Boutique - 5Th Ave Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 5.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 52 8 - Good 35 6 - Okay 23 4 - Poor 11 2 - Terrible 33 ### 8/10 Good #### Hector May 11, 2024 Liked: Cleanliness Quiet at night so that was a plus for 5th ave. The room itself was perfect, maybe the bed needs to be changed but that’s all. ##### Hector Stayed 1 night in May 2024 ### 2/10 Terrible #### Linda Aug 24, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Nobody was at check in, i waited for an hour. no lock on the doors and i didn’t even stay there i couldn’t get a refund. ##### Linda Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### James Jan 14, 2024 Liked: Cleanliness, room comfort Disliked: Communication #### Great room and only $40 a day First night air wasn’t working moved us to a different room then fix everything next day great patio over 5th ave room was big ![](https://a.travel-assets.com/ugc/hotel-reviews/A0F716265ACB63A18E5EF50746290D015A012F101705257338753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Matt Nov 9, 2024 Disliked: Cleanliness, property conditions & facilities Black mold on the wall below the air conditioner due to leaking water. We tried another room but it smelled terribly of mold. We left and forfeited our prepaid two nights for our own health. ##### Matt Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Cindy Dec 9, 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication Black mold in bathroom. Bed had no blankets just a top sheet. Very disappointed ##### Cindy Stayed 1 night in Dec 2023 ### 6/10 Okay #### Felipe Jan 16, 2024 Disliked: Communication The contact number´s which is on the front gate takes too long to respond, i was waiting two hours to get information about how to access, because the fron door was locked. ##### Felipe Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Daylin Oct 29, 2025 La abitacion hay cucaracha pequena al menos deberian pintar uno esta pagando en dolares la taza del baño despegada el Agua Fría pesima opcion nada que ver con la foto ##### Daylin Stayed 5 nights in Oct 2025 ### 2/10 Terrible #### Cesar Sep 15, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication No había agua potable ##### Cesar Stayed 1 night in Sep 2025 ### 8/10 Good #### Francisco Sep 6, 2025 Liked: Amenities, communication Was nice little dirty by the pool are and the room ![](https://a.travel-assets.com/ugc/hotel-reviews/704f4d01-2bd6-43cc-862d-82e63aec0094-1757177503532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cad0dd05-00a5-4023-9dcf-e5bf7e10c868-1757177503682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e5e972a2-c366-4347-b9de-de1b5e59823d-1757177503645.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c0a23eca-832c-4fa4-a091-b49e98679b12-1757177503721.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Francisco Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Franck Victor Aug 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Piscine inexistante juste 1 jacousi et qui n était pas accessible faute de panne ##### Franck Victor Stayed 23 nights in Aug 2025 ### 2/10 Terrible #### Laura Aug 11, 2025 Disliked: Cleanliness, amenities, communication We came to our hotel and there was cigarette stains on the couch, weird stains on the sheets, furniture was falling apart and had duct tape on holding it together at places. No safe, the lock was with a key but no dead bolt. The area was also questionable. It was difficult to locate the actual area. We left imidiately and found another hotel. Do not stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/bc937ee2-1ab8-4743-bbc8-ebce2b7e28ca-1754936973080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9b8ba871-195b-4d6c-be86-6d7fd1f1c401-1754936970478.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/815d098e-f615-4356-af93-26528bb01f3b-1754936973623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6c30a44-7051-4f3a-962a-b9243905c724-1754936969998.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Hector May 23, 2025 Liked: Cleanliness, communication Todo muy bien, una estancia segura y a buen precio!!! Ya me he hospedado varias veces y lo seguiría haciendo. ##### Hector Stayed 2 nights in May 2025 ### 2/10 Terrible #### Ashley Brooke May 15, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication We checked in and the room had stains on the furniture and the “clean” bedding. We were honestly afraid we’d get bed bugs. There was a couch that didn’t seem even suitable to sit on for a short amount of time. They advertise a rooftop pool which doesn’t exist. We had to leave and find a new place to stay within 15 minutes of arriving. What a waste of money and our efforts. As regards to safety, the doorknob seemed like anyone could come in on us at any point. To top it off, nobody at Silversands could speak much English so there was no point complaining so we just left and had to pay to stay elsewhere for our stay. ##### Ashley Brooke Stayed 6 nights in May 2025 ### 2/10 Terrible #### Martha Apr 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities De entrada no está frente a la playa, no es el hotel de las fotos por fuera es una puertita que parece de hostel, el edificio que muestra las fotos es el de enfrente otros departamentos, y de 4 días no hicieron el aseo solamente el último día. ##### Martha Stayed 4 nights in Apr 2025 ### 8/10 Good #### edna julieta Mar 17, 2025 Liked: Amenities, property conditions & facilities, communication La señorita que nos atendió en recepción muy amable y atenta. Sus habitaciones amplias , tiene todas las amenidades de una cocina , su alberca limpia pero un detalle que no me gusto es que el colchon que nos toco muy viejo. ##### edna julieta Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Eduardo Mar 13, 2025 Liked: Cleanliness Disliked: Amenities, communication No funcionaba el Wifi y el aire acondicionado no enfriaba ##### Eduardo Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Nadia Mar 5, 2025 Liked: Cleanliness, amenities, communication Great Location and Friendly Staff, but Some Minor Letdowns I recently stayed at Silversands Hotel Boutique in Playa del Carmen, and overall, I had a great experience. The hotel is perfectly located on 5th Avenue, right in the heart of the action, surrounded by shops, restaurants, and the lively atmosphere that makes Playa del Carmen so special. The room itself was spacious and comfortable, which I really appreciated. The staff were incredibly friendly and responsive, always ready to help with anything I needed. However, there were a couple of small disappointments. The shower wasn’t great, which was a bit frustrating, and I was surprised that the room didn’t come with an electric kettle, which would have been a nice touch for making tea or coffee. Despite these minor inconveniences, the location and service made up for it. If you’re looking for a central stay in Playa del Carmen with a buzzing atmosphere, this is a good option! ##### Nadia Stayed 8 nights in Feb 2025 ### 8/10 Good #### Silvia Jan 23, 2025 Liked: Communication Buena ubicación del hotel, lugar muy agradable ##### Silvia Stayed 4 nights in Jan 2025 ### 4/10 Poor #### Verified traveller Jan 3, 2025 Disliked: Cleanliness, room comfort, communication #### No va No hay cuidado con la misma. No recomiendo ![](https://a.travel-assets.com/ugc/hotel-reviews/F6D3C1545795F81E981191D3929311C690FF40111735930113528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B3FDFF61FB09B7109BE5FA3E187AC7AED971584A1735930110101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5F743C511F47A57E9770AEF9D14612166E72AB251735930112514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9A4DA13B2D243BCF37FB178E030095C6934565011735930109405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Dec 2024 ### 4/10 Poor #### ramey Nov 6, 2024 Liked: Room comfort There was no water during the stay. Impossible for a shower or toilet flush. Awesome location ##### ramey Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Raúl Oct 24, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication No lo ocupe reservado en otro lugar ##### Raúl Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Juan Leonardo Oct 19, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Confortable ##### Juan Leonardo Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### Mario Alejandro Castruita Oct 14, 2024 Disliked: Cleanliness, property conditions & facilities, communication No respetaron mi reservación. Me entregaron una habitación de menor valor. Avise q llegaria despues de las 12:00am para q me esperaran y no lo hicieron llegue al hotel y no habia nadie para q me entregara la habitación por lo q tuve q pagar otro hotel por esa noche. Pesimo hotel, no es digno de estar en xpedia. Las chicas q atienden hicieron su mejor exfuerzo por hacer nuestra estancia placentera pero la verdad todo estuvo mal desde nuestra llegada. No habia agua caliente, afortunadamente la arreglaron. Se fue el agua, la luz paso de todo lo peor. ##### Mario Alejandro Castruita Stayed 9 nights in Sep 2024 ### 8/10 Good #### JUAN CARLOS Aug 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication GRACIAS ##### JUAN CARLOS Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Agustin Aug 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication la atención de la recepcionista, es muy amable y atenta, procuro que estuviéramos lo más cómodos posibles, sin duda me volvería a hospedar ahí. Excelente ##### Agustin Stayed 4 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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