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RIVIERA MAYA - MAYAN PALACE MASTER ROOM - Playa del Carmen - Vidanta ONLY 7 Days – Avis

RIVIERA MAYA - MAYAN PALACE MASTER ROOM - Playa del Carmen - Vidanta ONLY 7 Days
Riviera Maya, QROO

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 2 avis sur 3." "
Note de 8 – Bien, d’après 0 avis sur 3." "
Note de 6 – Acceptable, d’après 1 avis sur 3." "
Note de 4 – Médiocre, d’après 0 avis sur 3." "
Note de 2 – Terrible, d’après 0 avis sur 3." "

8,0/10

Propreté

Avis

6/10 – Acceptable

Jamie W., APEX

Nice resort but rooms need updating.
This is a beautiful property. Lots of restaurant options and amazing pool and lounge areas with golf course on property. The sleeping rooms need updating on everything. The cleaning service was great. Very safe location as it is secluded. Rooms don't appear to be guaranteed. I asked for a King and was told I would receive a king bed but was given 2 doubles for my husband and I. Be aware of the large deposit when you check in. I was not told in advance. Practice your Spanish as it was difficult with communication at times.
Séjour de 7 nuits en janvier 2020
VrboOwner a répondu le 16 mai 2020
Thank you for your comments. It was a pleasure for us to rent you our room. We had a easy and kind communication. We're always tryind to make your vacations as better as possible. We very sorry about the problem with the king size bed. Usually our reservations works correctly about this Your tips and complains will be passed to the resort. Thanks for the evaluation.

10/10 – Excellent

Vitor G.

Points forts : Propreté
Alto padrão
Ótima estadia, tudo muito perto, hotel de alto padrão, atendimento do senhor Luiz excelente e confiável. Com certeza voltarei. Recomendo
VrboOwner a répondu le 13 mai 2020
Muito obrigado Sr. Vitor pela confiança em nosso trabalho e pela sua avaliação. Realmente o Resort é muito bom e com uma estrutura de luxo. Ficamos muito felizes em dividir nosso clube de férias com você e familiares. Saudações. Luiz