Title: Luciana Hotel & Beach Club - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Luciana Hotel & Beach Club On beach with outdoor pool, near Quinta Avenida ## Photo gallery for Luciana Hotel & Beach Club ![Smart TV - Luciana Hotel & Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/c1ec7c8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout drapes, iron/ironing board, free WiFi - Luciana Hotel & Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/d726ada2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Luciana Hotel & Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/040a6a29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Luciana Hotel & Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/83738345.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, Partial Sea View | Beach/ocean view - Luciana Hotel & Beach Club (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/cf915b3f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Playa Maya by MIJ - Beachfront Hotel sits conveniently near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests sip refreshing drinks at the beach bar, savor international dishes at Restaurant Playa Maya, and relax on the rooftop terrace with ocean views. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Outdoor Space - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 26 - Jan. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/fe163985.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Mini-fridge Smart TV Renovated in 2025 Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/f8b1dc5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Mini-fridge Smart TV Renovated in 2025 Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room, Partial Sea View ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/69826bd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Partial Sea View ### Highlights Air conditioning Mini-fridge Smart TV Renovated in 2025 Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 4 - 2 Double Beds - Partial sea view ### View all photos for Deluxe Room, Partial Sea View ![Terrace/patio](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/69826bd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Partial Sea View ### Highlights Air conditioning Mini-fridge Smart TV Renovated in 2025 Blackout drapes/curtains Hair dryer Private bathroom Coffee/tea maker - 269 sq ft - Sleeps 2 - 1 King Bed - Partial sea view ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,009 reviews CA $149 CA $185 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=47215da1-ba72-478c-afb7-254cb0b9dd5a&top_cur=CAD) Ad ![Premium Room, 1 King Bed, Ocean View, Corner](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.0 Very good 12 reviews CA $205 CA $253 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-28&chkout=2026-1-29&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=47215da1-ba72-478c-afb7-254cb0b9dd5a&top_cur=CAD) Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,931 reviews CA $548 CA $667 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=47215da1-ba72-478c-afb7-254cb0b9dd5a&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/bb9290ec_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.4 Exceptional 219 reviews CA $736 CA $895 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=47215da1-ba72-478c-afb7-254cb0b9dd5a&top_cur=CAD) Ad ![On the beach, white sand, sun loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,904 reviews CA $456 CA $556 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=47215da1-ba72-478c-afb7-254cb0b9dd5a&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 946 reviews CA $1,413 CA $1,715 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=47215da1-ba72-478c-afb7-254cb0b9dd5a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Playa-Maya-By-MIJ-Beachfront-Hotel.h16035802.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Playa-Maya-By-MIJ-Beachfront-Hotel.h16035802.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, Luciana Hotel & Beach Club is in the entertainment district and on the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) [View more Aparthotels in Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Apart-Hotels.d601751-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62512%2C-87.07222&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=L00JGAXWdDey1lsPSsvvLm_MNBY=) Playa del Carmen, QROO ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.2 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.3 km - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 8 min walk \- 0.7 km - ![One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust](https://images.trvl-media.com/place/601751/8dbcfc1c-ac16-4d65-8f88-06b1dee4e538.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playacar Beach 10 min walk \- 0.8 km - Playa del Carmen Maritime Terminal 10 min walk \- 0.8 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - Zenzi Beach Club 2 min walk - Fah Restaurant Bar 2 min walk - Starbucks 2 min walk - Restaurante Tropical 2 min walk - Mercado 174 2 min walk ## About this property ### Luciana Hotel & Beach Club On beach with outdoor pool, near Quinta Avenida When you stay at this beach aparthotel you can enjoy umbrellas, sun loungers, and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker, and a Smart TV with satellite channels. A hair dryer, a safe, and a shower are among the other amenities that guests will find. Housekeeping is available on request. Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with satellite channels. Bathrooms include showers and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3880000/3874100/3874019/ec87e8eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pelicano Inn Playa del Carmen - Beachfront Hotel Downtown Playa del Carmen - On private beach - Free WiFi - Restaurant - Air conditioning 8.2 Very good 343 reviews CA $245 CA $300 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=3874019&PinnedHotelID=3874019&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/77fcca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - Pool - Kitchen - Free WiFi - Air conditioning 8.6 Excellent 1,757 reviews CA $163 CA $201 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1828518&PinnedHotelID=1828518&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/773feecf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - 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Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 327 reviews CA $96 CA $120 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16035802,3874019,1828518,4736075,4808374) ## Property amenities ### Beach - On a white sand beach - Beach loungers - Beach umbrellas - Free beach club ### Pool/Spa - Hot tub - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Restaurants on site - Restaurant Playa Maya ### Food and drink - Coffee/tea maker - Mini-fridge ### Dining - A bar/lounge - A restaurant ### Bedrooms - Bedsheets provided ### Bathroom - 1 private bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with satellite channels ### Outdoor areas - Terrace ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 steps to reach entrance - Upper floors accessible by stairs only - Smoking not allowed ### Services and conveniences - 24-hour front desk - Blackout drapes - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Iron/ironing board - Luggage storage - Multilingual staff - Safe ### Location highlights - In an entertainment district - In the city center - Near the sea - On the waterfront ### Things to do - Free beach club ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 2 buildings - 22 units - 3 floors - Bed sheets changed on request - Built in 2002 - Housekeeping (on request) - Renovated - January 2025 - Towels (changed on request) - Traditional architecture ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available A late check-out fee will be charged ### Special check-in instructions The check-in location differs from the property location; go to: \[Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)\] Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-007-006973/2025 ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Playa Maya Hotel Playa del Carmen Playa Maya Hotel Playa Maya Playa del Carmen Playa Maya Riviera Maya/Playa Del Carmen Mexico Playa Maya Del Carmen Playa Maya Hotel Del Carmen ## Frequently asked questions ### Does Luciana Hotel & Beach Club have a pool? ### How much does it cost to stay at Luciana Hotel & Beach Club? ### Is Luciana Hotel & Beach Club pet-friendly? ### How much is parking? ### What time is check-in at Luciana Hotel & Beach Club? ### What time is check-out at Luciana Hotel & Beach Club? ### Where is Luciana Hotel & Beach Club located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Luciana Hotel & Beach Club Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 290 8 - Good 170 6 - Okay 72 4 - Poor 33 2 - Terrible 46 ## Reviews ### 8/10 Good #### William Murray Dec 16, 2025 Liked: Cleanliness, property conditions & facilities, communication Room was clean , staff were exceptional , amenities were decent. ##### William Murray Stayed 21 nights in Nov 2025 ### 10/10 Excellent #### Arif Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff are so friendly. The rooms are clean and comfortable. The beach and surf side was literally perfect and out of a magazine. Will definitely recommend and return. ![](https://a.travel-assets.com/ugc/hotel-reviews/2c236562-b954-4e17-969d-4d307ed0cfa5-1765672674727.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f379280-ff54-4d57-aaec-26bd41b84461-1765672675232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arif Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Tana Jan 5, 2026 Liked: Cleanliness, communication The hotel and staff were wonderful! Needs some updates but overall clean. On the main strip next to shopping and walkable to everything. The rooftop access to bar and pool of the Carmen hotel had amazing views of the ocean and more relaxing if you didn’t want to be on the sandy beach. The only downside was there is no onsite parking and we had to drag luggage down main streets and park blocks away. Expect it to be busy, noise and regular activities along a main strip of a city. ##### Tana Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### JUAN Nov 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Room was always clean, the staff is amazing, great food and beverages right by the beach. Couldn’t have asked for a better place to stay, only thing is no elevator, walking 3 flights of stairs when you’ve had a bit to drink isn’t fun, but it’s one of our best experiences, 100% recommended ![](https://a.travel-assets.com/ugc/hotel-reviews/e8078c12-7426-4e17-a177-0e69a8bbf2b7-1762823271562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc4a75fd-651c-4f02-93bb-6320ede81d5f-1762823279983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5665f699-3d83-4d6e-959c-b87ef1472298-1762823293125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JUAN Stayed 4 nights in Nov 2025 ### 8/10 Good #### Layla Dec 30, 2025 Liked: Cleanliness You don't come here for the pool when the beach is literally 30 seconds outside your door. Breakfast at the bar was nice and convenient. Trouble getting a lounge chair if you don't go out early, but there's other spots down the way if you ask them. I enjoyed that they didn't start music until later in the morning and that it was stopped at a decent hour of the night. ##### Layla Stayed 5 nights in Dec 2025 ### 8/10 Good #### Luis Oct 9, 2025 Liked: Cleanliness, room comfort, communication our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome. the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea. ![](https://a.travel-assets.com/ugc/hotel-reviews/e0a8e669-8095-497e-96a6-eceab7dd4d4f-1760030376742.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luis Stayed 1 night in Oct 2025 ### 8/10 Good #### Chris Jul 14, 2025 Liked: Cleanliness This is a charming boutique hotel with a no frills style but big hospitality, chill beach vibe and near 5th ave. ##### Chris Stayed 4 nights in Jun 2025 ### 8/10 Good #### Dhruvesh Nileshbhai Apr 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Recommended for the people who want to stay near beach. ##### Dhruvesh Nileshbhai Stayed 9 nights in Apr 2025 ### 8/10 Good #### Irina Mar 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication A perfect location (right on the beach), an excellent value for the budget. ##### Irina Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Javier A Mar 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Close to beach and other areas of interest. ##### Javier A Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Mailis Mar 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids. ##### Mailis Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lyall Jul 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/829b6467-bd04-408b-a97c-95cf46f4e586-1753632841731.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4aeb6045-108a-40f2-9bc9-2d1365a56ab7-1753632841089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lyall Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Guy Apr 30, 2025 Liked: Cleanliness, room comfort, communication #### Everything you could want in a Mexican beach resor Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back. ##### Guy Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### steve Apr 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge ##### steve Stayed 5 nights in Apr 2025 ### 8/10 Good #### Vlad Mar 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return. ##### Vlad Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Bruce Feb 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us. ##### Bruce Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Carla Apr 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We stayed at the hotel Luciana and had just a wonderful stay. The restaurant has especially good food and Raul our waiter was very helpful and ambitious. I would definitely go back to stay at this hotel. The only thing was the maids had forgotten to give coffee and waters one they clean the rooms. ##### Carla Stayed 5 nights in Apr 2025 ### 8/10 Good #### Joel Apr 4, 2025 Liked: Cleanliness, amenities, communication The hotel rooms are clean , average accommodation , the pool is nothing special but we didn’t go to swim in the pool we went for the beach and it’s right out our room and awesome . Service was great at the beach club and hotel ,The hotel is close to everything you need . If your looking for good place to hangout at the beach this is it. I would use this hotel again . ##### Joel Stayed 12 nights in Mar 2025 ### 10/10 Excellent #### Michael Mar 18, 2025 Liked: Cleanliness, room comfort, communication Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again. ##### Michael Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Kristin Jan 13, 2026 Disliked: Amenities We had a very smooth check in and the front desk was great! Getting into our room, we had to walk down the street, through the El Carmen restaurant, through the Luciana restaurant and then to our room. The room was fine, it was clean, but it wasn't updated. Our unexpected surprise was that we could see the ocean from our room! First negative- There aren't ashtrays on the balconies. Someone threw a butt and it landed on my shorts, ruining them! Next, there seems to be a feud between the two restaurants. When you book the hotel, it says you can use both properties. I was told to move from a chair because it was on the wrong side? The man at the Luciana got me a new appropriate chair, but then aggressively bad mouthed (inc. excessive cursing) the owner of the restaurant next door. (After this point, the workers at the El Carmen restaurant began blocking the walk way between properties.) On the last day, we couldn't get a chair. We had to check out, so we were only hoping to get 2 lounge chairs until about 10 am. Basically buying food/beverages wasn't enough. We watched the workers pocket money and then people, who arrived after us, obtained or reserved chairs. There were many empty chairs when we left to shower before checking out. Lastly, when we went in to shower, the water had been turned off without warning. When we went to check out, a worker did show us a shortcut through the hotel so that we wouldn't have to walk through the sand with our luggage. ![View of the room](https://a.travel-assets.com/ugc/hotel-reviews/a4b2691e-bddc-4261-8bfd-95893490fbee-1768270329811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View of the room facing the other direction inc bathroom door.](https://a.travel-assets.com/ugc/hotel-reviews/90289712-5c5a-4ae2-8147-2d86d28d67fb-1768270329661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Small, but unexpected view of the ocean](https://a.travel-assets.com/ugc/hotel-reviews/0413e29c-8968-4019-9bdc-8fb5ca6d63c1-1768270329799.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![My lovely breakfast from the attached restaurant! Raul was wonderful during breakfast and Mica checked on us throughout the day!](https://a.travel-assets.com/ugc/hotel-reviews/69d0f3cd-d034-468c-b105-309b4ef04a27-1768270329767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kristin Stayed 6 nights in Dec 2025 ### 8/10 Good #### Mayra Apr 14, 2025 Liked: Cleanliness, property conditions & facilities, communication There is some wear and tear but the room is clean, bed was comfortable and I felt safe during my stay. The entrance is on the beach side or passing through a restaurant. Walkable to ADO and plenty of restaurants and stores. There is music that goes on 24/7 but it didn’t affect my sleep. To access the ocean ##### Mayra Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Liana Mar 13, 2025 Liked: Cleanliness, room comfort, communication #### Wonderful It’s was great. The room was very clean and the beds were comfortable. There was hot water for showers. Refrigerator in the room. The staff was absolutely amazing!!! Location is perfect!! We had perfect beds to lay out on!!! It’s a definitely be back as I have been to playa 18 times!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/D3176B1C639FFC438E684996AAD60221853B31C71741876293486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liana Stayed 5 nights in Mar 2025 ### 8/10 Good #### Verified traveller Feb 26, 2024 Great day at the beach. Perfect proximity. ##### Verified traveller Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Alfredo Apr 16, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication A returning customer, this hotel is beautiful and has the front entrance in front of the beach so it's very relaxing to see. I always recommend Playa Maya Hotel :) ##### Alfredo Stayed 2 nights in Apr 2024 ### 8/10 Good #### Heather Aug 27, 2025 Liked: Cleanliness, property conditions & facilities, communication It’s a fantastic location in the middle of 5th Avenue but there is noise and music at night. The hotel is also tucked away around the side of The Carmen hotel, so it’s sort of amazed to get to your room. They also do not have an elevator. Fifth street is also closed at different times during the week, so a taxi cannot always get up close to the hotel…that means walking to try to find them elsewhere. Also beware of the sargassum (seaweed season). It has a cute little beach club right in front that faces Cozumel, which is nice. The only true disappointment we had was about a noise complaint for a neighboring visitor who was playing loud music and we tried to contact the front desk, but no one answered until the next morning, so no sleep at night. Bummer when you’re excited to get up and start fresh the next day! Overall, I would stay again but consider it a budget hotel (but on the water!). ##### Heather Stayed 4 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Beautiful resort home to Cirque du Soleil!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beautiful-Resort-Home-To-Cirque-Du-Soleil.h55332530.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Hotel Quinta Santa Anita](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hotel-Quinta-Santa-Anita.h37849782.Hotel-Information) > > [Casa Mar y Sol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Mar-Y-Sol.h38875877.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Xaman Ha Condominium by ChezPlaya](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-Condominium-By-ChezPlaya.h24989183.Hotel-Information) > > [Casa Caribe I](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Caribe-I.h38875872.Hotel-Information) > > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [Casa Aruba 403n 2 Bedroom Apts by RedAwning](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Casa-Aruba-403n-2-Bedroom-Apts-By-RedAwning.h92975416.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Select Club at Sandos Playacar All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-Select-Club-Adults-Only-All-Inclusive.h1802470.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [Playa del Carmen Apartment](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Del-Carmen-Apartment.h29367907.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Beach Resort, Playa Del Carmen, Mexico, Spectacular View! 333S](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Beach-Condo.h24226302.Hotel-Information) > > [Xaman Ha 3](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Xaman-Ha-3.h27690678.Hotel-Information) > > [Deluxe 2 bedroom condo at Lorena Ochoa Residences inside Corasol](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Deluxe-2-Bedroom-Condo-At-Lorena-Ochoa-Complex-Grand-Coral.h38804085.Hotel-Information) > > [Villa Estrella de Mar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Villa-Estrella-De-Mar.h27690671.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [LYJ HOTEL](https://www.expedia.ca/Playa-Del-Carmen-Hotels-LYJ-HOTEL.h103184152.Hotel-Information) > > [Suite Playacar](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Suite-Playacar.h33902611.Hotel-Information)