Title: Ocean Zen Suites on 5th Avenue - Adults Only (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ocean Zen Suites on 5th Avenue - Adults Only Adults-only sanctuary in Playa del Carmen with a refreshing outdoor pool and sun loungers, offering travelers the perfect balance of relaxation and adventure ## Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only ![Outdoor pool, sun loungers - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/365a4993.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/0833783c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby, white sand, beach towels - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/5ded0966.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/3691e3d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View - Ocean Zen Suites on 5th Avenue - Adults Only (Playa del Carmen)](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/19e174aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ocean Zen Suites in Playa del Carmen on 5th Avenue is an adults-only property with a rooftop terrace and garden for relaxation. The outdoor pool offers a refreshing retreat. Enjoy express check-in/out, multilingual staff, beach towels, and concierge services for a seamless stay. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Air conditioning - Laundry - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View ![Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/0e501885.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View ### Highlights Yard Furnished balcony Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Separate bedroom - Ocean view - 440 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Eco Luxury Executive Suite 2 Double 3-4 ![Eco Luxury Executive Suite 2 Double 3-4](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/a268493b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Luxury Executive Suite 2 Double 3-4 ### Highlights Yard Furnished balcony Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Separate bedroom - Partial sea view - 431 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Twin Sofa Bed ### View all photos for Eco Luxury Deluxe Suite 5 Infinity pool ![1 bedroom, pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/1cc93ca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Luxury Deluxe Suite 5 Infinity pool ### Highlights Yard Furnished balcony or patio Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator Flat-screen TV - Garden view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Eco Luxury Business Suite 6 Rooftop Pool ![1 bedroom, pillowtop beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/1cc93ca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Luxury Business Suite 6 Rooftop Pool 10.0 Exceptional 1 review ### Highlights Lanai Yard Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Separate bedroom - Garden view - 390 sq ft - 1 bedroom - Sleeps 3 - 1 Twin Bed and 1 Double Bed ### View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View ![Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/0a1c1188.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View ### Highlights Yard Individually furnished Individually decorated Air conditioning Kitchenette Refrigerator Pillowtop bed Blackout drapes/curtains - 390 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Eco Luxury Deluxe Suite 8 2 Double beds ![Eco Luxury Deluxe Suite 8 2 Double beds](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/fca4c68f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Luxury Deluxe Suite 8 2 Double beds ### Highlights Lanai Yard Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Separate bedroom - Garden view - 400 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Eco Luxury Queen Suite - Infinity pool 9 ![Eco Luxury Queen Suite - Infinity pool 9](https://images.trvl-media.com/lodging/20000000/19290000/19285300/19285209/0ba0dec8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Eco Luxury Queen Suite - Infinity pool 9 ### Highlights Yard Separate dining area Individually furnished Individually decorated Air conditioning Refrigerator Flat-screen TV Separate bedroom - 430 sq ft - 1 bedroom - Sleeps 5 - 2 Queen Beds and 1 Twin Sofa Bed ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews CA $158 CA $196 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=a1dfe7a4-5a7e-4ab5-b018-6cfa40f3a427&top_cur=CAD) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ocean-Zen-Suites-On-5th-Avenue-Adults-Only.h19285209.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ocean-Zen-Suites-On-5th-Avenue-Adults-Only.h19285209.Hotel-Information) ## About the area Located in Luis Donaldo Colosio, a neighborhood in Playa del Carmen, Ocean Zen Suites on 5th Avenue - Adults Only is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Punta Esmeralda Beach. Don't miss out on a visit to Xcaret Eco Theme Park. With jet skiing, parasailing, and windsurfing nearby, you'll find plenty of adventures in the water. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.64257%2C-87.06067&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WLNV8WinC6qQKUmGFaX1Mx2RaNQ=) Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728 ### What's nearby - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 11 min walk \- 1.0 km - ![Sunrise in Mexico.. Took this while on Holiday in mexico](https://images.trvl-media.com/place/601751/4084c748-2e9f-44ba-8396-23734933f20d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa 88 13 min walk \- 1.1 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 15 min walk \- 1.3 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 19 min walk \- 1.6 km - Punta Esmeralda Beach 19 min walk \- 1.6 km ### Getting around - Cancun Intl. Airport (CUN) 48 min drive ### Restaurants - Crisol 4 min walk - Que Huevos 7 min walk - Fahrenheit Pool Bar & Grill 4 min drive - Ceviche Corazon 6 min walk - Quinta Parilla 8 min walk ## About this property ### Ocean Zen Suites on 5th Avenue - Adults Only Hotel near Mamitas Beach Located close to Punta Esmeralda Beach and Quinta Alegría Shopping Mall, Ocean Zen Suites on 5th Avenue - Adults Only provides a rooftop terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool along with sun loungers - A casino shuttle, express check-out, and express check-in - Luggage storage, barbecue grills, and concierge services - Smoke-free premises, a 24-hour front desk, and a water dispenser Room features All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi. Other amenities include: - Bathrooms with rainfall showers and designer toiletries - Private yards, wardrobes/closets, and refrigerators ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60030000/60024600/60024533/b7f27505.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Terrasse Hotel Playa del Carmen Luis Donaldo Colosio - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 187 reviews CA $65 CA $85 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=60024533&PinnedHotelID=60024533&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/73000000/72620000/72614000/72613959/7bda3c51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mare Condo Vacacional Luis Donaldo Colosio - Pool - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 139 reviews CA $91 CA $116 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=72613959&PinnedHotelID=72613959&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/120000000/119210000/119207100/119207041/7d328404.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Sands Boutique Condos Luis Donaldo Colosio - 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Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=907301&PinnedHotelID=907301&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Studio](https://images.trvl-media.com/lodging/101000000/100940000/100933500/100933457/a9e6946e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Maca Downtown Playa del Carmen - Pool - Pet friendly - Free WiFi - Air conditioning 8.6 Excellent 24 reviews CA $49 CA $64 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=100933457&PinnedHotelID=100933457&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/ebabb713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.0 Very good 658 reviews CA $71 CA $93 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/c08aa37a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cache Hotel Boutique - 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Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,757 reviews CA $68 CA $87 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=19285209&PinnedHotelID=19285209&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19285209,60024533,72613959,119207041,61429896) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - No onsite parking available - Street parking available - Casino shuttle (surcharge) ### Things to do - 24-hour pool access - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Outdoors - Barbecue grill - Beach towels - Garden - In a provincial park - Picnic area - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 2 buildings - 3 floors - Built in 2017 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Designer toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Food and drink - Refrigerator ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of MXN 1000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: PayPal Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties 24-hour pool access Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen Ocean Zen Suites 5th Avenue Adults Playa del Carmen Ocean Zen Suites 5th Avenue Adults Ocean Zen Suites 5th Avenue A Ocean Zen Suites On 5th Avenue Ocean Zen Suites on 5th Avenue - Adults Only Hotel Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen ## Frequently asked questions ### Does Ocean Zen Suites on 5th Avenue - Adults Only have a pool? ### How much does it cost to stay at Ocean Zen Suites on 5th Avenue - Adults Only? ### Is Ocean Zen Suites on 5th Avenue - Adults Only pet-friendly? ### How much is parking? ### What time is check-in at Ocean Zen Suites on 5th Avenue - Adults Only? ### What time is check-out at Ocean Zen Suites on 5th Avenue - Adults Only? ### Where is Ocean Zen Suites on 5th Avenue - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ocean Zen Suites on 5th Avenue - Adults Only Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 86 8 - Good 42 6 - Okay 24 4 - Poor 7 2 - Terrible 17 ## Reviews ### 8/10 Good #### Stacy Nov 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Didnt even have a chance to dip in the pool but it lookked clean and lovely. ##### Stacy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Juanita Apr 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and comfortable ##### Juanita Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kiara Dec 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to the beach and plenty of food options close by. ##### Kiara ### 10/10 Excellent #### PATHPORN Apr 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gems Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people. ##### PATHPORN Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Vasili Feb 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table." ##### Vasili Stayed 6 nights in Feb 2025 ### 8/10 Good #### Francessca Dec 19, 2023 Liked: Staff & service, property conditions & facilities Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again. ##### Francessca Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Dawn Nov 24, 2024 Liked: Cleanliness, staff & service The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out ##### Dawn Stayed 3 nights in Nov 2024 ### 4/10 Poor #### Henri Dec 11, 2024 Liked: Staff & service, room comfort #### Low quality compared to price We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality. ##### Henri Stayed 3 nights in Dec 2024 ### 8/10 Good #### Lydia Jan 17, 2026 The staff are friendly…. the location was great ##### Lydia Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Emily Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean & comfortable room, lovely location a few minutes walk from the beach, gorgeous ocean view, next door to Bajo Café - exquisite food & service, lovely low key vibe. ![](https://a.travel-assets.com/ugc/hotel-reviews/f9cc61c3-a5cb-428f-8e76-20fc230c360d-1763247762284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Secure entrance ](https://a.travel-assets.com/ugc/hotel-reviews/55ab979b-6a83-4699-937f-96728dfbca4d-1763247769109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/27b292de-e3b0-47c8-9c1e-9d8248c21e9a-1763247767562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bajo Café next door ](https://a.travel-assets.com/ugc/hotel-reviews/19b852a1-6e2c-4f93-ae68-055d93d9203d-1763247766824.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Jason Mar 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great price for a nice property. A little far away from the center of town but right next to the beach ##### Jason Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Bonnie Mar 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean, comfortable and spacious. the location was fantastic ##### Bonnie Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Robin Jun 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely quiet hotel We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean. ##### Robin Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Esmeralda Nava Mar 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches. ##### Esmeralda Nava Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Ronald May 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We like the view because it is overlooking the forested area. It is also very walkable to the beach. The staff are nice. ##### Ronald Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Derek Dec 25, 2017 Liked: Cleanliness, staff & service, property conditions & facilities It was very clean ##### Derek ### 2/10 Terrible #### Kathryn Jan 31, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe ##### Kathryn Stayed 12 nights in Jan 2025 ### 8/10 Good #### Ute Jul 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Closeness to beach super; very helpful staff; Wifi connection VERY Bad. ##### Ute Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Jimmy May 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect ##### Jimmy Stayed 14 nights in Apr 2023 ### 6/10 Okay #### gabriel Mar 11, 2024 Liked: Cleanliness A lot of noise in the morning early. ##### gabriel Stayed 1 night in Mar 2024 ### 6/10 Okay #### MARIA Dec 23, 2024 Disliked: Staff & service Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it . ##### MARIA Stayed 1 night in Dec 2024 ### 8/10 Good #### Jean-Sebastien Feb 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it. ##### Jean-Sebastien Stayed 2 nights in Feb 2023 ### 8/10 Good #### christopher May 13, 2024 Ok ##### christopher Stayed 1 night in May 2024 ### 4/10 Poor #### Jaime Nov 2, 2023 Disliked: Staff & service #### Do not go there Trust me Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most ##### Jaime Stayed 1 night in Oct 2023 ### 6/10 Okay #### Steve Sep 28, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting. ##### Steve Stayed 3 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Sunset Fishermen Beach Resort Playa del Carmen - All inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sunset-Fishermen-Beach-Resort-Playa-Del-Carmen.h884898.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [2 Bedrooms Master Suite within Grand Bliss Riviera Maya by Vidanta ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-2-Bedrooms-Master-Suite-Within-Grand-Bliss-Riviera-Maya-By-Vidanta.h30360667.Hotel-Information) > > [Singular Dream Beach Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-SINGULAR-DREAM-BY-BUNIK.h77028471.Hotel-Information) > > [ Select Club at Sandos Caracol All Inclusive - Adults Only Area](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information) > > [Hotel Riu Palace Mexico - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Mexico-All-Inclusive.h487012.Hotel-Information) > > [Menesse 32 - 106](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-32-106.h33015704.Hotel-Information) > > [Etéreo, Auberge Collection](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Etereo-Auberge-Resorts-Collection.h70882476.Hotel-Information) > > [Singular Joy Downtown Residences](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Singular-Joy-Downtown-Hotel-Residences.h33690351.Hotel-Information) > > [Kaab South Beach by The Spot Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Kaab-South-Beach-By-The-Spot-Rentals.h66861818.Hotel-Information) > > [Playa Kaan 20 by Vimex](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Playa-Kaan-20-By-Vimex.h20252078.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Trendy Space, Prime Location, Roof Pool, Gym!](https://www.expedia.ca/Playa-Del-Carmen-Hotels-NEW-Trendy-Space.h103775235.Hotel-Information) > > [The Reef Playacar Beach Resort & Spa](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Palmares by Playa Moments](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Palmares-By-Playa-Moments.h18047435.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Tukan Hotel Playa del Carmen](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Tukan-Hotel-Beach-Club.h1046894.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Ahava Hotel](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ahava-Hotel-By-GuruHotel.h46223173.Hotel-Information) > > [Miranda Condos by Happy Address](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Miranda-Condos-By-Happy-Address.h32268496.Hotel-Information) > > [Pueblito Escondido Luxury by Mistik](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Pueblito-Escondido-Luxury-By-Mistik.h1746066.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Arenis Playa del Carmen by Stella Rentals](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Arenis.h41264628.Hotel-Information) > > [Menesse on the Beach](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Menesse-On-The-Beach.h33346555.Hotel-Information)